The application of the developed guidelines within the framework of ITIL® allows IT departments to improve their overall efficiency; from the way IT infrastructure is created and managed to how individual service interactions within the business are conducted. Through the use of Key Performance Indicators (KPIs), ITIL® measures the effectiveness of an IT organization by analyzing data related to performance, issues, process improvement and progress. Given its framework structure, one of the key strengths of ITIL® is its ability to be adapted and modified to fit the unique structure and needs of an organization. By not prescribing a specific set of rules, the dynamic nature of ITIL® affords the ability to be scalable and flexible within an organization. The goal of this book is simple: breakdown ITIL® into easy to follow concepts and examples that anyone can follow. Put simply This Book Will Become Your ITIL® Bible. ITIL® is quickly changing the way IT departments around the world are operated. The sooner your organization implements the framework, the sooner you will start to see improvements in both how business is conducted internally as well as with external stakeholders. For those within or outside of the IT field, This Book Will Break Down All of The Concepts and Guidelines Included Within the ITIL® Framework Into Easy to Understand and Follow Pieces. Regardless of your prior experience, you will be completely knowledgeable with the ITIL® framework so that you will be able to able to begin implementing the guidelines by the end of this book. If you are an IT professional looking to increase your skill set and increase your contributions to your organization – this book is for you. If you are preparing for the ITIL® Foundation Exam - this book is for you. If you are a business owner who wants to improve the efficiency and effectiveness of your IT department – this book is for you. Here Is A Preview Of What You'll Learn... The Principles & Philosophies That Define The ITIL® Framework The Tools & Techniques You Need To Understand The ITIL® Guidelines How ITIL® Can Directly Affect Your Employees and Customers A Thourough Explanition of Each Process Within ITIL® The Specific KPIs That Are Relevant To Each Process The Top Mistakes to AVOID That Those New To ITIL® Make A FREE Gift from ClydeBank Media Worth Over $250 Dollars! Much, Much More! Our Personal Guarantee We are so confident that methods outlined in this book will help you understand ITIL® that we're willing to let you try the book risk-free. If you are not fully satisfied with the product, simply let us know and we will provide a 100% full refund. That’s right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try? Scroll Up To The Top Of The Page And Click The Orange "Buy Now" or "Read For Free" Icon On The Right Side Right Now! ClydeBank Media LLC All Rights Reserved

    Once in a while, you come across someone who had the energy and determination to see it through and you are happy he did. Such is the case with Justin Dwayne Foxworth in his breakout novel, Valerie. I highly recommend you give a new talent a chance and read his work. I'm sure you'll want more of his character development and plots developed into more novels to enjoy... Andrew Neiderman, author of The Devil's Advocate

    

    But in the absence of life, undead energy surges. Millennia after the last humans fled the galaxy only the dead are left to roam the earth. On this barren wasteland, Solus awakens. With no memories or even a personality, he is cast into a dangerous world. He will need to learn fast if he is to keep his new existence, for he is not alone.--Post-apocalyptic, Undead, Sci-fi, LitRPG

     A detective has the chance to solve cases that have baffled her colleagues for decades. But only if she can work out who he is, before he gets to her. Because - in a story where not everything is what it seems - not even murder is black and white. Killing Kind is a tense novella with a twist that will stay with you. From UK and US bestselling author Gregg Dunnett.

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    After completing this book, you will have the know-how and the confidence you need to tackle iOS projects of your own. Based on Big Nerd Ranch's popular iOS Bootcamp course and its well-tested materials and methodology, this bestselling guide teaches iOS concepts and coding in tandem. The result is instruction that is relevant and useful.Throughout the book, the authors explain what's important and share their insights into the larger context of the iOS platform. You get a real understanding of how iOS development works, the many features that are available, and when and where to apply what you've learned.

    As the nation watched on in horror, the police uncovered the body parts of fifteen more children in the same location. These grisly killings were found to have been the handiwork of Surinder Koli, a serial killer who lived in a house nearby.In Red-Handed: 20 Criminal Cases That Shook India, lawyers Souvik Bhadra and Pingal Khan narrate the stories behind some of the most sensational criminal cases to have caught the attention of the country in the last few decades. From the murder of Nitish Katara in a case of ‘honour killing’ to the shooting of Jessica Lal; from the Harshad Mehta scam to the Best Bakery arson of 2002; and, from the horrifying ‘tandoor’ case, in which Naina Sahni was killed and then cremated, to the trial and conviction of Sanjay Dutt under TADA, Red-Handed examines the motives behind these crimes even as it aims to lay bare the inner workings of the Indian judicial system. Additionally, the authors illuminate the crucial role that the media has come to play in judicial matters—it shapes public opinion, and often even investigates cases and delivers justice, much before the judges do.

    Each book features one of the childhood friends in the group nicknamed the Danger Girls, and each story is a complete romance. Color of Danger, Taste of Danger, and Touch of Danger were also published as solo books.Welcome to Rios Azules, a small south Texas town, where rivers and emotions run deep, and the secrets are deadly. Book 1: Color of Danger Life as the sister of a serial killer is never easy, especially when a former runaway Mari Del Lobo becomes a target herself. A recent crime has her late brother's signature and MO, what Mari finds highly unusual, as she still blames herself for her only sibling's death. Soon Mari encounters an unexpected - and a very attractive - ally in Dr. Luke Goodman. Luke couldn't save his fiancée from the Smiling Killer, but he'll do anything to prevent more murders, even ask help from the serial killer's sister. Finding a kindred tortured soul in Mari, Luke is determined to keep her alive, but it's not easy to protect the stubborn ex-rebel. Can Mari survive to solve the mystery, renew her faith, and find love and redemption? Book 2: Taste of Danger Small-town librarian Soledad Sokolova has three days to find a hidden Russian treasure - or she and her father will die. Out of options, she turns for help to a hunky stranger, private investigator James O'Hara. But she knows better than to let a ladies' man break her heart for the second time. Bound by his word to Soledad's father, James is ready to protect her at all costs. However, once betrayed, he's reluctant to fall in love again. Will James and Soledad escape danger and find treasures of faith, love, and hope? Book 3: Touch of Danger Rookie cop Ivan Vargas blames small-town accountant Julia Morrison for his brother's suicide, as claimed in the note. When Julia is attacked, Ivan wonders if she's right about the suicide being staged. He's determined to find his brother's killer and keep Julia safe but reluctant to lose his heart to the stubborn beauty who's known to break them...Hurt in the past, Julia has avoided letting men too close. But she needs Ivan's help to uncover traumatic secrets someone would kill to keep hidden. Can she stay alive long enough to learn to love and trust again?

    Her mother is dying and needs constant care; her father has returned to Leicester from the Second World War but is an emotional wreck; and her brother Mickey has turned to a life of crime that is putting the whole family at risk. Kelly's boyfriend Rodney and his sister Glenda know that she's scared of what Micky might do next. But they turn a blind eye to her fears - with disastrous consequences for them all. When Kelly has lost eveything she holds dear, she and Glenda pick up the pieces and start again. And one man in particular, Alec Alderman, is there when she needs him most. But Alec has problems of his own...

     A deadly game of cat and mouse — but who has the upper hand? Eastern Europe, 1964 Three men and a woman are seated in a train carriage travelling from Istanbul to Vienna. As they cross the Bulgarian border, a fourth man enters and joins them. That man ends up dead. The other passengers get to work transforming a British agent into a Soviet spy – taking the dead man’s clothes and stealing his identity. Under hypnosis, the British agent must forget all memories of his past. That life is gone, and he is now Comrade Dimitri Nickovitch. But will the months of training be enough? Can the British agent infiltrate the Soviet camp? Or could this foray through the Iron Curtain be his last…? THE SPY WHO SWAPPED SHOES is the first classic international Cold War mystery in the Stephen Fletcher espionage thrillers series: intriguing political double-dealing spread over Europe and the Middle East. THE STEPHEN FLETCHER ESPIONAGE THRILLER SERIES: Book One: The Spy Who Swapped Shoes Book Two: Nest of Spies Book Three: The Chessboard Spies

    HE’S AN EX-MERCENARY WHO WANTS TO SEE JUSTICE DONE. WHATEVER IT TAKES . . . AND THAT USUALLY INVOLVES BREAKING A FEW THINGS.Johnny Silver's brother, Carlo, the head of an investment bank, disappears along with ten million euros.DON’T MESS WITH HIS FAMILY.Johnny, an ex-mercenary on the run, is persuaded to come out of hiding to track him down. The trail leads Johnny into the world of gambling, prostitution, drugs, and human-trafficking to a crime that shocks the core of a man who thought he’d seen everything.Sometimes even the most cynical man discovers something that shakes him.Perfect for fans of Mark Dawson, Frederick Forsyth, David Baldacci, J.B. Turner, and Rob Sinclair.WITH A PLOT THAT TWISTS AND TURNS AS IT MOVES AT A DAZZLING PACE, MERCENARY IS A STORY NOT TO BE MISSED.

    His wife left him for her boss and he’s in pain. As Martin shares his story, discoveries come to light to reveal his troubles go deeper than losing his wife. He doesn’t know how to love a woman. Kelly and Rob, who have issues of their own, might have a solution to everyone’s problem. Though deeply in love, their marriage has lost its fire. Could Martin be the key to getting it back? Though it’s risky, Kelly and Rob have a plan. They'll fix their marriage by teaching Martin how to please a woman and find true happiness for himself. Kelly’s never cheated before, but could she do it to fix her marriage? The Cheating Wife is part of The Wife Chronicles, a collection of standalone, thematically linked stories investigating the perils and humorous adventures of smart couples finding their happy-ever-afters.

    Fans of the series know protagonist Stephanie Plum as a bond enforcement officer by day and bounty hunter on the side. In the latest addition, Plum tracks down neighborhood gangsters, a giraffe on the loose, and a notorious crime boss who may be her future father-in-law. With strong female companions at her side, Plum finds trouble at every turn in Takedown Twenty. Whether you are a long-time reader of the series or meeting these characters for the first time, this analysis is an ideal reading aid for the adventures within Evanovich's novel. The New York Times bestselling author provides more than just a suspenseful mystery; she entertains her readers with romantic drama and a touch of humor in Takedown Twenty. While facing dangers on the streets of present-day Trenton, Plum struggles to create a happy personal life. The female protagonist is adept at her job but cannot seem to choose between her two lovers. Janet Evanovich creates a fast-paced, entertaining story within a realistic setting featuring modern elements. Takedown Twenty is fun to read as an entertainment source, and this analysis takes you deeper into the characters and underlying themes.