Best of
Communication

2001

Crucial Conversations: Tools for Talking When Stakes Are High


Kerry Patterson - 2001
    Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want

The Dance of Connection: How to Talk to Someone When You're Mad, Hurt, Scared, Frustrated, Insulted, Betrayed, or Desperate


Harriet Lerner - 2001
    Harriet Lerner teaches us how to restore love and connection with the people who matter the most. In The Dance of Connection we learn what to say (and not say) when:- We need an apology, and the person who has harmed us won't apologize or be accountable.- We don't know how to take a conversation to the next level when we feel desperate.- We feel worn down by the other person's criticism, negativity, or irresponsible behavior.- We have been rejected or cut off, and the other person won't show up for the conversation.- We are struggling with staying or leaving, and we don't know our "bottom line."- We are convinced that we've tried everything -- and nothing changes.Filled with compelling personal stories and case examples, Lerner outlines bold new "voice lessons" that show us how to speak with honor and personal integrity, even when the other person behaves badly.Whether we're dealing with a partner, parent, sister, or best friend, The Dance of Connection teaches us how to navigate our most important relationships with clarity, courage, and joyous conviction.

Sleight of Mouth: The Magic of Conversational Belief Change


Robert B. Dilts - 2001
    Language is one of the key representational systems from which we build our mental models of the world, and has a tremendous influence upon how we perceive and respond to the world around us.As Sigmund Freud pointed out, “Words and magic were in the beginning one and the same thing.” The right words at the right time can be uplifting, changing the course of someone’s life for the better; opening up new vistas and possibilities. Unfortunately, words can also confuse and limit us as easily as they can empower us. The wrong words at the wrong time can be hurtful and damaging.Sleight of Mouth patterns come from the study of how language has been, and can be, used to make an impact on people’s lives and emotions. This book represents over twenty years of study and practice with respect to the influence of language and its potential to change our lives. Author Robert Dilts (whose other works include Visionary Leadership Skills, Strategies of Genius, Dynamic Learning and Modeling With NLP) has examined the language patterns of people such as Socrates, Abraham Lincoln, Mahatma Gandhi, Adolph Hitler, Milton Erickson and Jesus of Nazareth. Sleight of Mouth patterns are made up of verbal categories and distinctions by which key beliefs can be established, shifted or transformed through language.Generally, Sleight of Mouth patterns can be characterized as “verbal reframes” which influence beliefs, and the mental maps from which beliefs have been formed. These patterns provide a powerful tool for persuasion and conversational belief change. This book is about the power of words to be either helpful or harmful, the distinctions that determine the type of impact words will have, and the language patterns through which we can transform harmful statements into helpful ones.

Healing for Horses: The Essential Guide to Using Hands-On Healing Energy with Horses


Margrit Coates - 2001
    A legendary healer, famous for her ability to deal with horses and their problems, shows you how. Anyone can apply these techniques to improve an equine's well-being and behavior: they're safe, free of side effects, and work on just about any condition. Use them alone or with other remedies so they'll work on a deeper level. After understanding what these methods do and why they benefit horses so much, you'll find out how to give a treatment. Where to put your hands is of utmost importance, and a chart guides you to the points on a horse's body that affect different conditions. Target specific ailments (like old age, arthritis, and grief), provide first aid, and give comfort. Prevent problems, too, and produce a feeling of inner calm in your horse. And, in case you didn't know, horses have chakras, too--areas of maximum energy intake that have particular power. When you lay hands over these points, you'll feel the resistance of energy flowing out. Find out about other natural therapies as well (including homeopathy and massage)--and read over the case histories: they're informative and inspiring! A Main Selection of the Doubleday Select Equestrian Club.

Getting Real: 10 Truth Skills You Need to Live an Authentic Life


Susan M. Campbell - 2001
    Susan Campbell provides simple yet practical awareness practices — culled from her 35-year career as a relationship coach and corporate consultant — that require individuals to “let go” of the need to be right, safe, and certain. Such questions as “In what areas of my life do I feel the need to lie, sugarcoat, or pretend?” help guide the reader toward self-realization. The ten truth skills include Letting Yourself Be Seen, Taking Back Projections, Saying No, Welcoming Feedback, Expressing Taboo Thoughts and Emotions, Revising an Earlier Statement, Holding Differences, Sharing Mixed Emotions, and Embracing the Silence of Not Knowing.

I Know You Are Lying


Mark McClish - 2001
    There are usually several ways you can phrase a statement. People will word their statement based on all their knowledge. Therefore, their statement may include information they did not intend to share.聽I Know You Are Lying聽will show you what to look for in a verbal and written statement to determine if a person is telling the truth. The Statement Analysis techniques聽will also聽show you聽how to obtain additional information from a statement. Also included is an analysis of eight high profile cases. An examination of these cases will help you review the Statement Analysis techniques, and it will show you who is being truthful and who is being deceptive in the following cases: - The Oklahoma City Bombing- The O.J. Simpson Murder Trial- Sexual Molestation Allegations Against Michael Jackson- The Assassination of Dr. Martin Luther King, Jr.- The Lindbergh Kidnapping and the Trial of Bruno Richard Hauptmann- President Clinton and Monica Lewinsky Scandal- The Murder of Marylin Sheppard - The JonBenet Ramsey Murder Whether you are conducting an interview or listening to a conversation, when you use聽the Statement Analysis techniques you will be able to determine who is being truthful and who is being deceptive.

The Language of Animals: 7 Steps to Communicating with Animals


Carol Gurney - 2001
    In this astounding guide, renowned animal communicator Carol Gurney draws upon fifteen years of successful communication with animals to offer animal lovers what they’ve always longed for: a simple, effective method for “listening to” and communicating with their animals. Based on her successful 7-step HeartTalk ProgramSM, which has already helped thousands of people understand their basic telepathic connection with animals, Gurney outlines the principles of “heart-to-heart” communication, showing you how to open your heart to a more meaningful connection with the animals you love. Learn how to:* Understand your animal’s needs, feelings, and innermost thoughts so you can discover who he or she really is* Develop long-distance communication skills to locate lost or stolen animals* Understand animals’ physical feelings so you can help comfort them when they are sick or injured* Emotionally prepare yourself for the death of your beloved animal* Discover how animals can be your best teachers in helping you to love yourself* Actually communicate telepathically with the loving beings that share your world!Animals are not only our loyal companions; they are our guides, our healers, our link to the simple wisdom of the natural world. Filled with amazing real-life stories of human/animal communication, The Language of Animals is a must for every animal enthusiast–and a loving gift to the engaging, expressive animals who have so much to share.

Electronic Communication Systems


Roy Blake - 2001
    Comprehensive coverage includes traditional analog systems, as well as modern digital techniques. Extensive discussion of today's modern wireless systems- including cellular, radio, paging systems, and wireless data networks- is also included. In addition, sections on data communication and the internet, high-definition television, and fiber optics have been updated in this edition to enable readers to keep pace with the latest technological advancements. A block-diagram approach is emphasized throughout the book, with circuits included when helpful to lead readers to an understanding of fundamental principles. Instructive, step-by-step examples using MultiSIM, in addition to those that use actual equipment and current manufacturer's specifications, are also included. Knowledge of basic algebra and trigonometry is assumed, yet no calculus is required.

Available Means: An Anthology Of Women'S Rhetoric(s)


Joy S. Ritchie - 2001
    But not without peril. Sappho’s writing remains only in fragments, partly due to the passage of time, but mostly as a result of systematic efforts to silence women’s voices. Sappho’s hopeful boast captures the mission of this anthology: to gather together women engaged in the art of persuasion—across differences of race, class, sexual orientation, historical and physical locations—in order to remember that the rhetorical tradition indeed includes them.Available Means offers seventy women rhetoricians—from ancient Greece to the twenty-first century—a room of their own for the first time. Editors Joy Ritchie and Kate Ronald do so in the feminist tradition of recovering a previously unarticulated canon of women’s rhetoric. Women whose voices are central to such scholarship are included here, such as Aspasia (a contemporary of Plato’s), Margery Kempe,  Margaret Fuller, and Ida B. Wells. Added are influential works on what it means to write as a woman—by Virginia Woolf, Adrienne Rich, Nancy Mairs, Alice Walker, and Hélène Cixous. Public “manifestos” on the rights of women by Hortensia, Mary Astell, Maria Stewart, Sarah and Angelina Grimké, Anna Julia Cooper, Margaret Sanger, and Audre Lorde also join the discourse. But Available Means searches for rhetorical tradition in less obvious places, too. Letters, journals, speeches, newspaper columns, diaries, meditations, and a fable (Rachel Carson’s introduction to Silent Spring) also find places in this room. Such unconventional documents challenge traditional notions of invention, arrangement, style, and delivery, and blur the boundaries between public and private discourse. Included, too, are writers whose voices have not been heard in any tradition. Ritchie and Ronald seek to “unsettle” as they expand the women’s rhetorical canon. Arranged chronologically, Available Means is designed as a classroom text that will allow students to hear women speaking to each other across centuries, and to see how women have added new places from which arguments can be made. Each selection is accompanied by an extensive headnote, which sets the reading in context. The breadth of material will allow students to ask such questions as “How might we define women’s rhetoric?  How have women used and subverted traditional rhetoric?” A topical index at the end of the book provides teachers a guide through the rhetorical riches. Available Means will be an invaluable text for rhetoric courses of all levels, as well as for women’s studies courses.

The Fast Track Course on How to Write a Nonfiction Book Proposal


Stephen Blake Mettee - 2001
    In fact, at most publishers, this sales piece is going to have to hold up under the scrutiny of a committee made up of a bevy of editors and a pod of sales and marketing people. With The Fast-Track Course on How to Write a Nonfiction Book Proposal, Mettee, a seasoned book editor and publisher, cuts to the chase and provides simple, detailed instruction that allows anyone to write a professional book proposal and hear an editor say Yes! According to Mettee, the first rule is: Do no harm. Too many authors don't pay enough attention to the small things like spelling and grammar and manuscript format that are needed to make their book proposals appear professional. They may have a great idea for a book and be eminently qualified to write it but they schmuck it up with slovenly disregard for the easy stuff. The last rule is: Be persistent. If you quit after your first rejection slip or after the thirteenth or the thirtieth, you'll never get published. Many books that are rejected scores of times go on to be best-sellers. You're not defeated until you give up.

The Angry Smile: The Psychology Of Passive Aggressive Behavior In Families, Schools, And Workplaces


Nicholas James Long - 2001
    They offer real-world examples and empowering, practical strategies for working with or when confronted with individuals who exhibit any of the five levels of passive aggressiveness.

Becoming Verbal With Childhood Apraxia: New Insights on Piaget for Today's Therapy


Pam Marshalla - 2001
    Based on the obervations of Jean Piaget and his pioneering research into the development of imitationin young children, Becoming Verbal illustrates new and effective methods that have helped many of these children learn to Acquire speech (from the back cover)

A Picture's Worth: PECS and Other Visual Communication Strategies in Autism


Andy Bondy - 2001
    But with intensive early intervention and Applied Behaviour Analysis techniques, children can be taught how to communicate successfully, even before they acquire the ability to use speech. This book examines the value of non-verbal communication strategies for children with autism, and presents the Picture Exchange Communication System (PECS) in detail. PECS is a communication system that allows a child to use a picture (or series of pictures) to express his needs and desires without a prompt or cue from another person. The authors co-developed PECS during many years of experience working with children with autism, and now share their expertise in this easy-to-understand guide for parents.

Metaphor: A Practical Introduction


Zoltan Kovecses - 2001
    Beginning with Lakoff and Johnson's seminal work in Metaphors We Live By, K�vecses outlines the development of the cognitive linguistic theory of metaphor by explaining key ideas on metaphor. He also explores primary metaphor, metaphor systems, the invariance principle, mental-imagery experiments, the many-space blending theory, and the role of image schemas in metaphorical thought. He examines the applicability of these ideas to numerous related fields.

Integrated Advertising, Promotion and Marketing Communications


Kenneth E. Clow - 2001
    The carefully integrated approach of this text blends advertising, promotions, and marketing communications together, providing readers with the information they need to understand the process and benefits of successful IMC campaigns. The fifth edition brings the material to life by incorporating professional perspectives and real-world campaign stories throughout the text.

Communication for Development in the Third World: Theory and Practice for Empowerment


Srinivas R. Melkote - 2001
    It is updated to include the literature on development and communications from the 1990s which is integrated with the theory and practice of development communication.

The Daisy Sutra: Conversations With My Dog


Helen Weaver - 2001
    Author (and former skepticl) Helen Weaver's discovery of animal communication adds a spiritual dimension to this engaging memoir. Coming at a time when the animal - human connection is being widely reconsidered by science. The Daisy Sutra adds a compelling new voice to a centuries-old debate. Illustrated with twenty-five drawings by Alan McKnight, the book includes an interview with an animal communicator, a special message to skeptics, and a list of recommended resources.

Mad Libs in Love


Roger Price - 2001
    With twenty-one stories serving up a special blend of mixed-up Mad Libs amour!

Quick Clicks: 40 Fast and Fun Behaviors to Train with a Clicker: The Art of Dog Training


Cheryl S. Smith - 2001
    Early chapters help the novice practice the technique and the 40 behaviors are FUN! The final chapter explains the formal language of operant conditioning.

Revising and Editing for Translators


Brian Mossop - 2001
    Editing is understood as making corrections and improvements to texts, with particular attention to tailoring them to the given readership. Revising is this same task applied to draft translations. The linguistic work of editors and revisers is related to the professional situations in which they work.Mossop offers in-depth coverage of a wide range of topics, including copyediting, style editing, structural editing, checking for consistency, revising procedures and principles, and translation quality assessment.This second edition provides extended coverage of computer aids for revisers, and of the different degrees of revision suited to different texts. The inclusion of suggested activities and exercises, numerous real-world examples, a proposed grading scheme for editing assignments, and a reference glossary make this an indispensable coursebook for professional translation programmes.

Straight from the Horse's Mouth: How to Talk to Animals and Get Answers


Amelia Kinkade - 2001
    Doolittle.

Father and Child Reunion: How to Bring the Dads We Need to the Children We Love


Warren Farrell - 2001
    Debunking common myths about fatherhood, reveals the corrosive effects of negative media, government, and the legal system on the role of fathers, and discusses why fathers should be reunited with their children.

Framing Public Life: Perspectives on Media and Our Understanding of the Social World


Stephen D. Reese - 2001
    Editors Stephen Reese, Oscar Gandy, and August Grant employ an interdisciplinary approach to the study of conceptualizing and examining media. They illustrate how texts and those who provide them powerfully shape, or "frame," our social worlds and thus affect our public life. Embracing qualitative and quantitative, visual and verbal, and psychological and sociological perspectives, this book helps media consumers develop a multi-faceted understanding of media power, especially in the realm of news and public affairs.

Pipe Drafting and Design


Roy A. Parisher - 2001
    It includes instructions for the proper drawing of symbols for fittings, flanges, valves, and mechanical equipment. More than 350 illustrations and photographs provide examples and visual instructions. A unique feature is the systematic arrangement of drawings that begins with the layout of the structural foundations of a facility and continues through to the development of a 3-D model. Advanced chapters discuss the use of 3-D software tools from which elevation, section and isometric drawings, and bills of materials are extracted.

Software for Your Head: Core Protocols for Creating and Maintaining Shared Vision


Jim McCarthy - 2001
    They can remember the unity of purpose they experienced, the powerful passion that inspired them, and the incredible results they achieved. People who have been on a great team can attest that the difference between being on a team with a shared vision and being on a team without one is the difference between joy and misery.In 1996, Jim and Michele McCarthy, after successful careers leading software development teams at Microsoft and elsewhere, set out to discover a set of repeatable group behaviors that would always lead to the formation of a state of shared vision for any team. They hoped for a practical, communicable, and reliable process that could be used to create the best possible teams every time it was applied. They established a hands-on laboratory for the study and teaching of high-performance teamwork. In a controlled simulation environment, their principle research and teaching effort--the McCarthy Software Development BootCamp--challenged dozens of real-world, high-tech teams to produce and deliver a product. Teams were given a product development assignment, and instructed to form a team, envision the product, agree on how to make it, then design, build, and ship it on time. By repeating these simulations time after time, with the new teams building on the learning from previous teams, core practices emerged that were repeatedly successful. These were encoded as patterns and protocols. Software for Your Head is the first publication of the most significant results of the authors' unprecedented five-year investigation into the dynamics of contemporary teams. The information in this book will provide a means for any team to create for itself a compelling state of shared vision.0201604566B09042001

Frame Games: Persuasion Excellence


L. Michael Hall - 2001
    Frame Games explains why we act the way we do, our thinking patterns, emotional habits, and the actions and interactions that make or break us. Frame Games goes much further than traditional Transactional Analysis Games and further than Game Theory. It provides a user-friendly explanation of NLP and Neuro-Semantics by putting the cutting-edge model of Meta-States into a form that is easy to understand and use Highly Recommended.

Multimodal Discourse


Gunther Kress - 2001
    Kress and Van Leeuwen show how two kinds of thought processes interact in the design and production of communicative messages: "design thinking" and "production thinking," the kind of thinking which occurs in direct interaction with the materials and media used. This book will be a key text in courses of language, media and communication willing to take on the theoretical challenges posed by multimodality, mulitmedia and multi-skilling, and it provides inspiring theoretical input for courses in interactive multimedia design.

Encyclopedia of Positive Questions Volume I : Using Appreciative Inquiry to Bring Out the Best in Your Organization


Diana Whitney - 2001
    The book is composed of generic interview questions central to the "Discovery" phase of the Appreciative Inquiry process. Appreciative interview questions such as those discussed in this book seek to discover who and what the organization is, at its best.

Preventing Death by Lecture!: Terrific Tips for Turning Listeners Into Learners


Sharon L. Bowman - 2001
    Book by Bowman, Sharon

Being Genuine: Stop Being Nice, Start Being Real


Thomas d'Ansembourg - 2001
    Teaching everyday communication skills to respectfully express true feelings and the power of requesting wants without demands or force, readers learn how to tackle life’s difficult situations and conversations with ease and even excitement. Topics include ideas and advice on how to identify feelings and needs without blaming others, honest and respectful self-expression, facing conflict with ease, and finding balance by staying connected to basic needs.