. . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.  Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today‘s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:  Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

     Edited and introduced by Ralph Ketcham.

     -Lucy Calkins, Author of Units of Study for Teaching WritingHidden Gems will transform the way we read student work. -Thomas Newkirk, Author of Holding On to Good Ideas in a Time of Bad OnesYou don't get true, fire-in-the-belly energy for writing because you fear getting a bad grade, but because you have something to say and your own way of saying it. -Katherine BomerIf you're like Katherine Bomer, you've grown weary of searching for what's wrong in student writing, and you want better ways to the respond to pieces whose beauty and intelligence doesn't shine on the first read. Now she shares how she learned instead to search-sometimes near the surface, sometimes deep beneath-to find, celebrate, and teach from writers' Hidden Gems.My hope is that as teachers we can respond to all students' writing with astonished, appreciative, awe-struck eyes, writes Katherine. Through protocols, sample assessments, and demonstrations with actual student work, she shows how to bring the brilliant facets of your writers to the surface as you:spot hidden stylistic gems in writing that is unconventional or vernacular uncover content and organizational gems even when you don't find the subject matter engaging or significant respond by naming and celebrating writers' gems instead of hunting for mistakes give lasting compliments using the inspiring language of published writers that motivate students to keep writing, revising, and polishing their gems. Accept Katherine Bomer's invitation to read work by young, unseasoned writers the way we would inquire our way into a poem by Nikki Giovanni, Jimmy Santiago Baca, or Naomi Shihab Nye and to notice the quirky brilliance and humor, the heartbreaking honesty, and surreal beauty in even the slightest bits of writing. You'll soon discover that student writers often perform remarkable feats in the craft of writing, and that you can achieve remarkable results with them when you uncover theirHidden Gems.

    Blending both the practical and theoretical, the concrete and abstract, this book is both enjoyable to read and thoroughly researched. By clearly explaining different theories and the significance of cultural patterns and having readers practice what they learn via examples in the book, Intercultural Competence better prepares readers to interact in intercultural relationships. The book also provides a discussion of important ethical and social issues relating to intercultural communication. The authors cover U.S. cultures as well as global cultural issues.

    From sailors' swallows and Mexican skulls to prisoners' barbed wire and intricate Maori patterns, tattoos have been used as a means of communication by cultures all over the world for thousands of years. Through meticulous research, The Tattoo Dictionary uncovers the fascinating origins of the most popular symbols in tattoo history, revealing their hidden meanings and the long-forgotten stories behind them. This beautifully packaged book is an inspiring look at tattoo culture, and an indispensable guide to choosing your own tattoo.

    ―Jacob Boudreau CTO of Stord | Forbes 30 Under 30 Joel's book and show provide incredible insights for young startup developers and fellow CTOs alike. Joel offers a human perspective and real practical advice on the challenges and opportunities facing every Modern CTO. ― Christian Saucier | Entrepreneur and P2P Systems Architect I've really come to respect what Joel is doing in the community. His podcast and book are filling a much needed hole and I'm excited to see what else the future has in store. ― Don Pawlowski Chief Technology Officer at University Tees Modern CTO Everything you need to know to be a Modern CTO. Developers are not CTOs, but developers can learn how to be CTOs. In Modern CTO, Joel Beasley provides readers with an in-depth road map on how to successfully navigate the unexplored and jagged transition between these two roles. Drawing from personal experience, Joel gives a refreshing take on the challenges, lessons, and things to avoid on this journey.Readers will learn how Modern CTOs: Manage deadlines Speak up Know when to abandon ship and build a better one Deal with poor code Avoid getting lost in the product and know what UX mistakes to watch out for Manage people and create momentum … plus much more Modern CTO is the ultimate book when making the leap from developer to CTO. Update: Kindle Formatting issues resolved 5/13/18. Thank you for the feedback.

    This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.

    --Truman CapoteIn this tell-all legal memoir, Alan Dershowitz describes his most famous, and infamous, cases and clients. In the process, takes a critical, informed look at a legal system that he regards as deeply corrupt.

       At the core of Complete Spanish is the Living Language Method™, based on linguistic science, proven techniques, and over 65 years of experience. Our method teaches you the whole language, so you can express yourself, not just recite memorized words or scripts.   Millions have learned with Living Language®. Now it’s your turn.     • 3 Books: 46 lessons, additional review exercises, culture notes, an extensive glossary, and a grammar summary—plus a bonus notebook    • 9 Audio CDs: Vocabulary, dialogues, audio exercises, and more—listen while using the books or use for review on the go    • Free Online Learning: Flashcards, games, and interactive quizzes for each lesson at www.livinglanguage.com/languagelab  To learn more visit livinglanguage.com.    The Living Language Method™  Build a Foundation Start speaking Spanish immediately using essential words and phrases.  Progress with Confidence Build on each lesson as you advance to full sentences, then actual conversations.  Retain what You’ve Learned Special recall exercises move your new language from short-term to long-term memory.  Achieve Your Goals Don’t just mimic or memorize. Develop practical language skills to speak in any situation.

    An attractive and comprehensive guidebook, this work has been completely revised and updated by the author. The reader will find an easy-to-use text which details the natural history of the plants and animals found in the Galápagos Islands. Management and conservation of the Galápagos National Park is discussed, and visitor information and notes about the various tourist sites are given. An index and checklist of plants and animals with page references and a glossary of technical terms are provided. New photographs have been added.

    Born on a farm in rural Michigan three weeks after the battle of Gettysburg, Ford hated everything about farming as soon as he could understand what it was about. So he turned his attention to the farm machinery that made the family farm run, and never looked back. It was his love of machines, then engines, and finally automobiles that Henry Ford is best known for. He designed and manufactured cars which would transform not just his family's little farm, and not just the city of Detroit. The automobile would change the world; ushering in a whole new way of living one's life. A modern life, to be sure. Beneath this diligent tycoon, lay a man of many contradictions. He worked hard to give the average American an affordable car and believed that mass consumerism was the key to keeping the world safe from war. Yet he opposed labor unions, supposedly sired a son with another woman, and was an enthusiastic anti-Semite. Inside you will read about... ✓ Henry Ford's Early Years ✓ Ford's Love for Engines ✓ The Ford Motor Company and the Model T ✓ Disdain of Labor Unions ✓ The Anti-Semite Problem ✓ Later Years and Death And much more! Follow along as you come to know Henry Ford, the man responsible for putting America and the world behind the wheels of their own cars. Was this man a genius or a dominator? Did he want those around him to live free lives with the things he invented or was he only satisfied when people read his newspaper and obeyed his advice? Read on, and form your own conclusion.

    hiking, each year's Data Book consolidates the most basic information from 11 detailed guidebooks into a lightweight table of distances between major Appalachian Trail shelters, road-crossings, and features. It is divided according to the guidebook volumes (one state or two or, for Virginia, parts of a state) and updated each December to account for Trail relocations, new (or removed) shelters, and other changes. In addition to codes for lodging, food, water, and other essentials, the Data Book is keyed to both the individual guidebook sections and to the separate maps. Day-hikers and long-distance hikers alike rely on this volume for armchair planning as well as on-the-trail orientation. This also is the source for the ever-changing official answer to, How long is the trail?

    According to author and acquisitions editor W. Terry Whalin, this approach is backwards. About 80% to 90% of nonfiction books are sold from a book proposal. This mysterious document called a proposal contains many elements that will never appear in a manuscript―yet these details are critical to publishing executives who make the decision about publishing or rejecting an author’s project. In Book Proposals That Sell, Terry reveals 21 secrets to creating a book proposal that every author needs in order to create one that sells.

    In The Dirty Dozen, two distinguished legal scholars shed light on the twelve worst cases, which allowed government to interfere in your private contractual agreements; curtail your right to criticize or support political candidates; arrest and imprison you indefinitely, without filing charges; seize your private property, without compensation, when someone uses the property for criminal activity-even if you don't know about it.

    Banksy is the world's foremost graffiti artist, his work adorning streets, walls and bridges across nations and continents. His stencil designs are instantly recognizable and disturbingly precise in their social and political commentary, flavoured with subtle humour and self-awareness. More popular than ever, Banksy has spawned countless imitators, students and fans alike, his fame - although unlooked-for - inevitably transmitting his ideas and work to the international arena.With a range of topics for the graffiti lover, coming from a variety of inspirational sources, this book provides an overview of how Banksy's work is changing the face of modern art - as well as the urban landscape. Distilling his influence and his genius into an easily accessible full-colour 128 pages, this is the perfect purchase for any fan of Banksy or the graffiti art scene.