Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth.Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.

    Russ Roberts argues that the true underlying cause of the mess was the past bailouts of large financial institutions that allowed these institutions to gamble carelessly because they were effectively using other people’s money. The author warns that despite the passage of Dodd-Frank, it is widely believed that we have done nothing to eliminate ‘Too Big to Fail.’ That perception allows the largest financial institutions to continue to gamble with taxpayer money.

    This Contracts primer is vastly uncluttered - one that picks up the main themes in the first-year Contracts course, together with related cases.

    They yearn to learn from someone who has climbed the ladder of success without sacrificing family or faith--something author Diane Paddison has done with excellence and grace.The stories Paddison shares about her corporate, personal, and spiritual life, as well as the lives of other women like her, are both inspiring and instructive, providing on-target advice and concrete examples of how to succeed without feeling overwhelmed or compromised.This is a working book for working women. Full of practical, proven guidance that is both professionally viable and biblically sound, each chapter includes sidebars featuring pertinent facts from current research, resources relevant to the chapter's topic, action-oriented "to do" lists, and other interactive material. Chapters also include questions suitable for discussion, making it an excellent resource for use in small groups.Work, Love, Pray is a valuable resource for professional Christian women, but it's also a must-read for the husbands, sisters, daughters, and friends who share their lives.

    When Christie Blatchford wandered into a Toronto courtroom in 1978 for the start of the first criminal trial she would cover as a newspaper reporter, little did she know she was also at the start of a self-imposed life sentence. In this book, Christie Blatchford revisits trials from throughout her career and asks the hard questions--about judges playing with the truth--through editing of criminal records, whitewashing of criminal records, pre-trial rulings that kick out evidence the jury can't hear. She discusses bad or troubled judges--how and why they get picked, and what can be done about them. And shows how judges are handmaidens to the state, as in the Bernardo trial when a small-town lawyer and an intellectual writer were pursued with more vigor than Karla Homolka. For anyone interested in the political and judicial fabric of this country, Life Sentence is a remarkable, argumentative, insightful and hugely important book.

    In this comprehensive guidebook, three experienced entertainment lawyers tell you everything you need to know to produce and market an independent film-from the development process to deal making, financing, setting up the production, hiring directors and actors, distributing and marketing your film.

    Former college football star Scott Fenney has worked his way to the top of the heap at the Dallas firm of Ford Stevens. But when Clark McCall, wayward son of a Texas politician, gets himself murdered after a night of booze, drugs, and rough sex, Scott is assigned to defend the prime suspect, a heroin-addicted hooker named Shawanda Jones. The powers that be want her convicted—and Scott’s future at the firm may depend on it. But unfortunately for Scott, Shwanada claims she’s innocent, and he believes her.

    Esper’s first book, The Actor’s Art and Craft, earned praise for describing the basics taught in his famous first-year acting class. The Actor’s Guide to Creating a Character continues the journey. In these pages, co-author Damon DiMarco vividly re-creates Esper’s second-year course, again through the experiences of a fictional class. Esper’s training builds on Sanford Meisner’s legendary exercises, a world-renowned technique that Esper further developed through his long association with Meisner and the decades he has spent training a host of distinguished actors. His approach is flexible enough to apply to any role, helping actors to create characters with truthful and compelling inner lives.

    But the cakes, cookies, pies, and goodies assembled in Rosie's Bakery are hands-down the best you'll ever taste. And aren't you worth the treat? A nationally celebrated baker from Boston, Judy Rosenberg shares 200 of her recipes, including Pieces of Cakes: Rosie's Famous Sour Cream Chocolate Layer Cake, The Queen Raspberry, The Velvet Underground. The Smart Cookies: Orange-Pecan-Chocolate Chip Cookies, Gingersnappers, Sunken Kisses, Very Short Shortbread Cookies. The Harvard Squares: Extra Extra Fudgy Brownies, Chunky Chocolate Bars, Honeypots, Linzer Bars. The Cutie Pies: All-American Apple Pie, Blueberry-Plum Crumb Pie, Nectarine Synergie, Raspberry Chiffon Pie. And The Old Smoothies: Bourbon Bread Pudding, Pumpkin Caramel Custard, Truffle SoufflS. Along the way, the author proves to be a trusted and knowledgeable guide who reveals almost all the hard-won secrets of her baking success. She lists her five basic rules of baking, and gives instructions on how to mix, bake, remove, serve, and store every different kind of baked good-from angel food cakes to filled pastry cookies. Winner of a 1991 IACP/Julia Child Cookbook Award. 181,000 copies in print.

    But before he became a worldwide sensation, Scott Turow wrote a book that is entirely true, the account of his own searing indoctrination into the field of law called... The first year of law school is an intellectual and emotional ordeal so grueling that it ensures only the fittest survive. Now Scott Turow takes you inside the oldest and most prestigious law school in the country when he becomes a "One L," as entering students are known at Harvard Law School. In a book that became a national bestseller, a law school primer, and a classic autobiography, he brings to life the fascinating, shocking reality of that first year. Provocative and riveting, One L reveals the experience directly from the combat zone: the humiliations, triumphs, hazings, betrayals, and challenges that will make him a lawyer-and forever change Turow's mind, test his principles, and expose his heart.

    They have every reason to be happy, but for some reason they are not. Like so many young men of the day, Tom finds himself caught up in the corporate rat race - what he encounters there propels him on a voyage of self-discovery that will turn his world inside out. At once a searing indictment of coporate culture, a story of a young man confronting his past and future with honesty, and a testament to the enduring power of family, The Man in the Gray Flannel Suit is a deeply rewarding novel about the importance of taking responsibility for one's own life.

    With more than 800,000 copies sold since it was first published thirty years ago, The Inner Game of Tennis became a touchstone for hundreds of thousands of people. Now, the bestselling co-author delivers a book designed to help musicians overcome obstacles, improve concentration, and reduce nervousness, allowing them to reach new levels of performing excellence and musical artistry.

    Offering a comprehensive overview of the difficulties involved in discussions of privacy and ultimately providing a provocative resolution, the author argues that no single definition can be workable, but rather that there are multiple forms of privacy, related to one another by family resemblances.

    However, when questioned, Romaine informs the police that Vole returned home late that night covered in blood. During the trial, Ms. French's housekeeper, Janet, gives damning evidence against Vole and, as Romaine's cross-examination begins, her motives come under scrutiny in the courtroom. One question remains, will justice prevail?Librarian's note #1: this is the original short story. It was published in the print anthologies "The Witness for The Prosecution and Other Stories," and "The Hound of Death and Other Stories." It first appeared in "Flynn's Weekly" under the title of "Traitor Hands" in 1925. The author adapted it into a play in 1953 with additional material following the original ending, which became the basis for the 1957 film of the same name with Charles Laughton and Marlene Dietrich.

    Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its core values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he’s learned to their own lives: in business, management, and personal development.