Ridiculous Customer Complaints (and other statements)


David Loman - 2014
    In this book I have set out prove that statement is completely untrue and in fact with customers like these then maybe the opposite could be said. So sit back, grab your self a drink perhaps an alcoholic one if you feel that way inclined and enjoy some of the strangest, ridiculous and most outrageous complaints and statements from all walks of life. The second volume is out now and is much longer and in my opinion even better than the first, though i would say that.

Adrift


Tristan Jones - 1980
    In his quest for the means to liberate his boat, he takes any work he can get.

Warren Buffett: 43 Lessons for Business & Life


Keith Lard - 2018
    Buffett has managed to rise to the top of the ranks in stellar fashion, confounding the critics and earning the adulation of millions.As a leader, entrepreneur, potential investor, student, or whatever your calling may be, you stand to learn from the many life lessons of one of the most successful investors of all time, and one who is still very active and at the top of his game. The wisdom in this book can literally change your life.43 of his most valuable and inspiring life lessons relating to investment, human relationships and overall betterment have been de-constructed and explained including actionable information as to how you can implement the lessons into your day-to-day life.The aim of this book is to be educational and inspirational with actionable principles you can incorporate into your own life straight from the great man himself. Don't wait - grab your copy today!

The Secret to Money Masterclass


Rhonda Byrne - 2020
    You are meant to have a rich life, in every respect, and yet many people are unaware of the power they have within them that directly and effortlessly accesses abundance in all things, including money.In this new book, Rhonda Byrne, author of The Secret, explains how the law of attraction applies specifically to wealth and your relationship with money. By applying the knowledge in The Secret, you can stop money from slipping through your fingers, and eliminate forever the perpetual state of “not having enough money.” You will discover the power you have to bring money to you and to live a life of abundance, where you can be, do, or have anything you want.Subjects covered by Rhonda include personal finance, eradicating a poverty mindset and adopting a wealth mindset, job hunting, career advancement, creating a successful business, and giving and sharing wealth.Rhonda also presents many inspirational real-life stories of people who have used The Secret to attract wealth, build a company, pay off debts, acquire a home, and secure a high paying job.They say money doesn’t grow on trees—but with the knowledge of The Secret to Money Masterclass, you will feel that it actually does, as money starts to come into your life from unexpected places. Financial freedom can be yours, and as you will discover, it is just one thought away!

Help! I'm a Manager: A practical guide to success as a first time people manager in professional services


Sue Willcock - 2016
    Years hunched over books and articles, writing essays late into the night on the science and art of your chosen profession. Through hard work and determination, alongside lots of experience, you’ve now become pretty good at it. So good in fact, that you have been asked to stop doing it all the time. You’ve been asked to manage a team.Now, you’ve got to assess people, develop them, write their appraisals and help them to help you, and the business you work for, deliver results.This is the book that will get you there fast.Authored by Sue Willcock, who with 25 years of experience in professional services, wrote this book with the busy professional in mind – easy to read and packed full of tips you can use straight away.Sue originally qualified as a Chartered Surveyor before moving into business management roles, including a period as a Partner at a Top 5 Construction Consultancy. For the last 10 years, Sue has worked as a people development consultant focusing on professional services, working with individuals, teams and organisations.

The Road to Villa Page: A He Said/She Said Memoir of Buying Our Dream Home in France


Cynthia Royce - 2020
    Our story begins with falling in love with France, specifically the enchanting Dordogne. We weren’t the first and we won’t be the last. The region was an inspiration to prehistoric man, as the earliest known works of art are to be found in the nearby caves of Lascaux. From the 1000 chateaux perched on towering cliffs overhanging the meandering Dordogne River to the countless plus beaux villages (most beautiful villages) dotting the region, it is truly a magical place.The first book is a roller-coaster ride of the ups and downs of making the dream a reality, beginning with, Oh my God, are we really doing this?! To looking for the home, getting a loan, wading through the red tape of actually moving, and studying French! Finally, the most important part of making “our” dream come true, adopting a baby girl to make the journey complete.

Why Your Prescription Takes So Damn Long to Fill


Drugmonkey, Master of Pharmacy - 2010
    I call your doctors office and am put on hold for 5 minutes, then informed that your prescription was phoned in to my competitor on the other side of town. Phoning the competitor, I am immediately put on hold for 5 minutes before speaking to a clerk, who puts me back on hold to wait for the pharmacist. Your prescription is then transferred to me, and now I have to get the 2 phone calls that have been put on hold while this was being done. Now I return to the counter to ask if we've ever filled prescriptions for you before. For some reason, you think that "for you" means "for your cousin" and you answer my question with a "yes", whereupon I go the computer and see you are not on file. The phone rings..." That's part of the reason why your prescription takes so long to fill, and after almost 20 years of this, a question I was never quite able to answer loomed larger and larger each day: "Why did I get into this profession?" Cranky customers whose only questions seem to involve their insurance co-pays. Pointless paperwork. People begging for early narcotic refills. Staff cuts. That was my workday. The struggle to get people the medicine and information they needed seemed almost futile at times. Then one day I got the answer. It hit me like a ton of bricks while driving home one spring evening along the California coast. I was born again, but it had nothing to do with Jesus. It did have a lot to do with a little plastic motorcycle. And I did become the pharmacist who saved Christmas. I absolutely know now why I became a pharmacist. I still don't know why your co-pay is so high.

Wal-Mart Book of Ethics Abridged Edition


R.A. Wilson - 2012
    Why else would you be looking at this book? If you have ever wanted to see behind the front lines of retail, this is the book for you. If you want to validate your own experiences in retail, this is the book for you. If you just want to laugh at humorous things from funny people, this is the book for you. Packed full of true short stories from working in one of these super stores, only one conclusion can be reached in the end: Wal-Mart is the craziest place on Earth!

Beneath a Surface


Brad Sams - 2018
    The company was forced to write-down $900 million in inventory and Surface’s future was in jeopardy.Beneath A Surface tells the inside story of how Microsoft turned its hardware dreams into a reality with new details about the challenges Panos and his team had to overcome as well as the internal politics that nearly killed the brand.For fans of Microsoft and those who are interested in the business of building brands, Beneath A Surface is a must read that tells the inside story of how Microsoft turned a failure into a fortune.

The New Hustle: Don’t work harder, just work better


Emma Isaacs - 2021
    But on the back of the pandemic, entrepreneur and Business Chicks founder Emma Isaacs believes the hustle is now dead. Moreover, traditional ways of working - long commutes, unproductive meetings and outdated systems of bureaucracy - actually don't work at all.Emma believes we don't have to work harder; we just need to work better. In fact, we can slash our hours, take shortcuts and still get more done - without feeling depleted. By becoming more intentional and reimagining the way we work, we can rewrite the old work rules and reinvigorate our lives.The New Hustle condenses Emma's wisdom into 77 anti-rules for maximum dip-in-and-out efficiency. Drawing inspiration from her team, the member of Business Chicks and the many entrepreneurs and leaders who have graced the Business Chicks stage - from Elizabeth Gilbert to Simon Sinek - she guides us towards embracing radical flexibility, making quick decisions and working smarter, from the emails we craft to the talent we recruit . . . and say no to the things that don't matter, so we can say yes to the things that do.Written with humour, insight and a serving of tough love, The New Hustle is your go-to for more productive, creative and meaningful work by one of Australia's most unconventional and effective entrepreneurs: a bestselling author, mum of six - and a woman determined to start an anti-hustle revolution.Praise for The New Hustle'For anyone who's committed to becoming their best self at work and in life.' - Marie Forleo'Refreshingly original. Makes so much bloody sense!' - Lisa WilkinsonPraise for Emma Isaccs'Emma has an inexhaustible joie de vivre, and she delivers an intelligent guide for a new way of working.' - Diane von Furstenberg'Emma Isaacs is a delight. She is kind, and she is smart, and she is grounded, and she is brave and she is funny.' - Elizabeth Gilbert

Rich Man Poor Man


Adam Carolla - 2012
    Combining Adam's inimitable comedic voice and four-color illustrations by his friend Michael Narren, Rich Man Poor Man is a hilariously accurate look at what the people born with silver spoons in their mouths have in common with the people whose only utensils are plastic sporks stolen from a Shakey's.

Pear Shaped: The Funniest Book So Far This Year About Brain Cancer


Adam Blain - 2015
    It made him laugh." Cindy McCain "This book is funny, moving and inspirational. I read some of it and had to get him on my radio show." Christian O'Connell, Absolute Radio Breakfast Show DJ "So honest, uninhibited, down-to-earth and readable despite the difficult subject. The best non-fiction book I have read in a very long time.....and I strongly recommend it." Peter J "Hilarious and moving in equal measures. What a brave man!" David Reuben "Adam Blain manages to be funny, poignant and inspiring describing with heart breaking honesty his journey so far, beginning with a diagnosis no one ever wants to face." RG A must-read memoir about coping with cancer Description Adam is a middle aged father of three. Completely out of the blue, and for no reason other than sheer dumb chance, he was diagnosed with a rare and aggressive brain tumour. Adam has endured radiotherapy and chemotherapy which were preceded by major brain surgery to remove the tumour - helpfully described by his surgeon as being the size and shape of a pear. Using the blackest of humour, this book charts Adam's journey from normality to having a disease regularly described as a “death sentence”. How will he cope with the treatment? How will his relationship with family and friends be affected? Most important of all, how will his hair come through this? Quite simply, it is the funniest book so far this year about brain cancer. Warning - this book is intended for mature audiences due to the subject matter and use of strong language.

Eat Less Cottage Cheese and More Ice Cream: Thoughts on Life from Erma Bombeck


Erma Bombeck - 2003
    The result was a classic column full of Bombecks signature wit and warmth. Now the beloved column that has hung on hundreds of refrigerator doors has been cheerily illustrated and designed as a handsome gift book, Eat Less Cottage and More Ice Cream. In it, Bombeck gently reminds us of what is really important in life: If I had my life to live over again I would have waxed less and listened more.I would have cried and laughed less while watching television . . . and more while watching real life.But mostly, given another shot at life, I would seize every minute of it . . . look at it and really see it . . . try it on . . . live it . . . exhaust it . . . and never give that minute back until there was nothing left of it. . . . Long-time fans of Erma Bombeck will be thrilled to have this favorite column in the form of a beautiful keepsake. Readers discovering Bombeck for the first time will become fans instantly. Eat Less Cottage and More Ice Cream offers wisdom to inspire all of us.

Rules for Modern Life: A Connoisseur's Survival Guide


David Tang - 2016
    Around every corner lies a potential faux pas waiting to happen. But if you've ever struggled for the right response to an unwelcome gift or floundered for conversation at the dinner party from hell, fear not: help is at hand.In Rules for Modern Life, Sir David Tang, resident agony uncle at the Financial Times, delivers a satirical masterclass in navigating the social niceties of modern life. Whether you're unsure of the etiquette of doggy bags or wondering whether a massage room in your second home would be de trop, Sir David has the answer to all your social anxieties - and much more besides.

Laughing IS Conceivable: One Woman's Extremely Funny Peek into the Extremely Unfunny World of Infertility


Lori Shandle-Fox - 2012
    uncertain of the outcome. It uses humor to de-stress infertility sufferers, their families and medical teams. It's relief for those who feel they just can't deal with infertility one minute more and that nobody truly understands. It's a fun and cheap gift for those friends and relatives who still don't "get it". It's a glimpse over the reception desk and at the other end of the examination table for medical professionals and their staffs who meet and treat infertile patients every day.It also has been widely read by those who know nothing or care nothing about infertility but enjoy the humor in life's daily angsts that we all can relate to.