Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:> How lean techniques of value-stream-mapping and rapid improvement events cut the average “door-to-balloon” time for heart attack patients at two hospitals from 90 minutes to 37.> What ThedaCare leaders did to replace medicine’s “shame and blame” culture with a lean culture based on continuous improvement and respect for people.> How the lean principle of “building in quality at the source” broke down divisions among medical specialties allowing teams to develop patient care plans faster.> Why traditional modern management is the single biggest impediment to lean healthcare.> How the plan-do-study-act cycle coupled with rapid improvement events cut the wait time at a robotic radiosurgery unit from 26 days to six.> How the lean concept of “one piece flow” saved time in treating ischemic stroke patients, increasing the number of patients receiving a CT scan within 25 minutes from 51% to 89%.> How senior leaders at other healthcare organizations can begin their own lean transformations using a nine-step action plan based on what ThedaCare did — and what it would do differently.Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.

    At noon, the Guard moved out. Twenty-four minutes later, Guardsmen launched a 13-second, 67-shot barrage that left four students dead and nine wounded, one paralyzed for life. The story doesn't end there, though. A horror of far greater proportions was narrowly averted minutes later when the Guard and students reassembled on the Commons.The Kent State shootings were both unavoidable and preventable: unavoidable in that all the discordant forces of a turbulent decade flowed together on May 4, 1970, on one Ohio campus; preventable in that every party to the tragedy made the wrong choices at the wrong time in the wrong place.Using the university's recently available oral-history collection supplemented by extensive new interviewing, Means tells the story of this iconic American moment through the eyes and memories of those who were there, and skillfully situates it in the context of a tumultuous era.

    A storm chaser, Locke Gallagher often stares down death, but he’s never known true fear until Greer’s life is at risk. But how can he protect his newly discovered family when the killer could be anyone?

    On the outskirts of civilization, often uncertain, without money and near death, he finds that everything he was seeking in the world was within him the whole time. Journeying from Guatemala to Australia, Indonesia to Thailand, and ending with fourteen days of silent meditation, he shows that our destiny is in reach if we only look within ourselves first.Foreword by Laird Hamilton, World Surfing Champion"Jake's book will move you to pursue your wildest dreams." Laird Hamilton, World Surf Champion"Decades ago there were visionaries at Apple Inc. who changed the world; Steve Jobs and me. Now Jake is here to transform the world in his own right." Steve Wozniak, (co-founder of Apple Inc.)"Jake's journey and book are proof that when we follow the Law-of-Attraction miracles become regularities and we live our wildest dreams while love surrounds us!" Richard Cohn (Publisher of the Secret/Founder of Beyond Words Publishing)"Jake's book shows that if you Make-A-Wish and act on it, you're rewarded. Inspiring!" Frank Shankwitz (Founder of Make-A-Wish Foundation)"Jake is proof that when we trust in Spirit we achieve whatever we put our minds to, including changing the world." Leah Amico (three time Olympic Gold Medalist, motivational speaker)"Jake's book shows that no matter your age, you can Think and Grow Rich, but that wealth begins within." Greg S. Reid (NYT Bestselling author-Napoleon Hill Foundation"Jake's big vision and unlimited passion will push you to do more to become a leader for a new way of life with endless possibilities." Forbes RileyLisa McCourt, author of the Hay House book, Juicy Joy - 7 Simple Steps to Your Glorious, Gutsy Self, as well as many books for young people that have sold over 5.5 million copies, said: "With a raw, authentic passion for his mission, Jake Ducey is bringing New Thought principles of truth and love to a whole new generation of seekers. I'm so excited to watch the unfolding of this blossoming visionary.""Jake's book and ability to speak will take you from your transition phase to one of success and purpose." Johnny Campbell, The Transition Man (Speaker Hall of Fame 2007)"Jake's adventures of illuminating past mistakes into divine greatness is an inspiration for anyone wanting to go beyond their negative mental conditioning." Dr. David Corbin (Author, inventor, life coach)"Jake is a fearless and daring young man with a message and journey that'll make you leap off the edge of comfort to your destiny" Nik Halik (Thrillionaire, author and motivational speaker)"Want inspiration to live the impossible dream? Read Jake's book. Listen to him speak." David E. Stanley (Bestselling author, Renowned Public Speaker)

    These writers recount intensely personal and profoundly moving end-of-life accounts that cover a wide spectrum of human experience. All six authors are donating their royalties to a Maine hospice; Down East will also donate 10 percent of proceeds to the same cause.

    Chronicles of a Cruise Ship Crew Member goes below the waterline to explore the cramped, dirty, and dimly lit crew areas on a revealing tour of the ship's underworld. Go where no passenger has gone before and learn what the crew eats, where they sleep, how they party, and finally understand why all of the officers on a cruise ship are Italian.Climb aboard an adventure on the high seas and witness the wonderful side of ship life where crew members have whirlwind escapades while traveling the world aboard a massive sailing city.Drawing from his experiences working as a musician aboard cruise ships for more than five years, Joshua tells the laugh-out-loud funny and also beautifully poignant story of what cruise ship crew members experience from the minute they first step onto a ship to the day they walk down that gangway for the last time.

    Army and Navy from small towns and elite colleges, more than ten thousand women served as codebreakers during World War II. While their brothers and boyfriends took up arms, these women moved to Washington and learned the meticulous work of code-breaking. Their efforts shortened the war, saved countless lives, and gave them access to careers previously denied to them. A strict vow of secrecy nearly erased their efforts from history; now, through dazzling research and interviews with surviving code girls, bestselling author Liza Mundy brings to life this riveting and vital story of American courage, service, and scientific accomplishment.

    He called it Ravensbrück, and during the years that followed thousands of people died there after enduring brutal forms of torture. All were women. There are a handful of studies and memoirs that reference Ravensbrück, but until now no one has written a full account of this atrocity, perhaps due to the mostly masculine narrative of war, or perhaps because it lacks the Jewish context of most mainstream Holocaust history. Ninety percent of Ravensbrück's prisoners were not Jewish. Rather, they were political prisoners, Resistance fighters, lesbians, prostitutes, even the sister of New York's Mayor LaGuardia. In a perverse twist, most of the guards were women themselves. Sarah Helm's groundbreaking work sheds much-needed light on an aspect of World War II that has remained in the shadows for decades. Using research into German and newly opened Russian archives, as well as interviews with survivors, Helm has produced a landmark achievement that weaves together various accounts, allowing us to follow characters on both sides of the prisoner/guard divide. Chilling, compelling, and deeply unsettling, Ravensbrück is essential reading for anyone concerned with Nazi history.

    As recently as 1918, a pandemic of influenza claimed over 50 million lives worldwide. The advent of drugs and vaccines led to an era of hope when we thought our battles with infectious disease were won, but our optimism has been eroded by the recognition that many pathogens have the capacity to transform themselves and escape our efforts to eradicate them. Are we now facing an inevitable repeat of a calamity such as the 1918 influenza pandemic or the Black Death? Can we anticipate and thwart such an event, or are we wilfully creating the conditions that would promote the emergence of new and highly virulent human infectious disease?Sunetra Gupta is Professor of Theoretical Epidemiology at the University of Oxford specialising in infectious diseases. She holds a bachelor's degree from Princeton University and a Ph.D. from the University of London. She has been awarded the Scientific Medal by the Zoological Society of London and the Royal Society Rosalind Franklin Award for her scientific research. She is also a novelist whose books have been awarded the Sahitya Akademi Award, the Southern Arts Literature Prize, shortlisted for the Crossword Award, and longlisted for the DSC and Orange Prizes.

    To cover the fighting in France, Jane, a reporter for the Nashville Banner, and Liv, an Associated Press photographer, have already had to endure enormous danger and frustrating obstacles—including strict military regulations limiting what women correspondents can do. Even so, Liv wants more. Encouraged by her husband, the editor of a New York newspaper, she’s determined to be the first photographer to reach Paris with the Allies, and capture its freedom from the Nazis.However, her Commanding Officer has other ideas about the role of women in the press corps. To fulfill her ambitions, Liv must go AWOL. She persuades Jane to join her, and the two women find a guardian angel in Fletcher, a British military photographer who reluctantly agrees to escort them. As they race for Paris across the perilous French countryside, Liv, Jane, and Fletcher forge an indelible emotional bond that will transform them and reverberate long after the war is over. Based on daring, real-life female reporters on the front lines of history like Margaret Bourke-White, Lee Miller, and Martha Gellhorn—and with cameos by other famous faces of the time—The Race for Paris is an absorbing, atmospheric saga full of drama, adventure, and passion. Combining riveting storytelling with expert literary craftsmanship and thorough research, Meg Waite Clayton crafts a compelling, resonant read.

    “I don’t want to be remembered,” she answered. “I am still here and have much more I intend to do. As difficult as it might seem, I want every stage of my life to be more exciting than the last.”In that time of transition, the former Secretary considered the possibilities: she could write, teach, travel, give speeches, start a business, fight for democracy, help to empower women, campaign for favored political candidates, spend more time with her grandchildren. Instead of choosing one or two, she decided to do it all. For nearly twenty years, Albright has been in constant motion, navigating half a dozen professions, clashing with presidents and prime ministers, learning every day.Hell and Other Destinations reveals this Albright at her bluntest, funniest, most intimate, and most serious. It is the tale of our times anchored in lessons for all time, narrated by an extraordinary woman with a matchless zest for life.

    

    

    The instigator of this war is the Colony, a race of intelligent ants who, for thousands of years, have been silently building an army that would forever eradicate the destructive, oppressive humans. Under the Colony's watchful eye, this utopia will be free of the humans' penchant for violence, exploitation and religious superstition. As a final step in the war effort, the Colony uses its strange technology to transform the surface animals into high-functioning two-legged beings who rise up to kill their masters. Former housecat turned war hero, Mort(e) is famous for taking on the most dangerous missions and fighting the dreaded human bio-weapon EMSAH. But the true motivation behind his recklessness is his ongoing search for a pre-transformation friend—a dog named Sheba. When he receives a mysterious message from the dwindling human resistance claiming Sheba is alive, he begins a journey that will take him from the remaining human strongholds to the heart of the Colony, where he will discover the source of EMSAH and the ultimate fate of all of earth's creatures.

    In Havana Nocturne, T.J. English offers a multifaceted true tale of organized crime, political corruption, roaring nightlife, revolution & international conflict that interweaves the dual stories of the Mob in Havana & the event that would overshadow it, the Cuban Revolution.As the Cuban people labored under a violently repressive regime throughout the 50s, Mob leaders Meyer Lansky & Charles "Lucky" Luciano turned their eye to Havana. To them, Cuba was the ultimate dream, the greatest hope for the future of the US Mob in the post-Prohibition years of intensified government crackdowns. But when it came time to make their move, it was Lansky, the brilliant Jewish mobster, who reigned supreme. Having cultivated strong ties with the Cuban government & in particular the brutal dictator Fulgencio Batista, Lansky brought key mobsters to Havana to put his ambitious business plans in motion. Before long, the Mob, with Batista's corrupt government in its pocket, owned the biggest luxury hotels & casinos in Havana, launching an unprecedented tourism boom complete with the most lavish entertainment, the world's biggest celebrities, the most beautiful women & gambling galore. But their dreams collided with those of Fidel Castro, Che Guevara & others who would lead the country's disenfranchised to overthrow their corrupt government & its foreign partners—an epic cultural battle that English captures in all its sexy, decadent, ugly glory. Bringing together long-buried historical information with English's own research in Havana—including interviews with the era's key survivors—Havana Nocturne takes readers back to Cuba in the years when it was a veritable devil's playground for mob leaders. English deftly weaves together the parallel stories of the Havana Mob—featuring notorious criminals such as Santo Trafficante Jr & Albert Anastasia—& Castro's 26th of July Movement in a riveting, up-close look at how the Mob nearly attained its biggest dream in Havana—& how Fidel Castro trumped it all with the revolution.