Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone


Shep Hyken - 2017
    In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

Hit and Run


Nancy Griffin - 1996
    Veteran reporters Nancy Griffin and Kim Masters chronicle the rise of Jon Peters, a former hairdresser, seventh-grade dropout, and juvenile delinquent, and his soulless soul mate, Peter Guber -- and all the sex, drugs, and fistfights along the way. It is the story of the ultimate Hollywood con job and the standard by which every subsequent business blunder has been measured. Hit and Run delivers rock-solid business reporting liberally laced with inside gossip and outrageous scandal -- plus a new afterword bringing us up to date on the latest fallout from the Guber-Peters legacy.

Story: Substance, Structure, Style, and the Principles of Screenwriting


Robert McKee - 1997
    Quincy Jones, Diane Keaton, Gloria Steinem, Julia Roberts, John Cleese and David Bowie are just a few of his celebrity alumni. Writers, producers, development executives and agents all flock to his lecture series, praising it as a mesmerizing and intense learning experience. In Story, McKee expands on the concepts he teaches in his $450 seminars (considered a must by industry insiders), providing readers with the most comprehensive, integrated explanation of the craft of writing for the screen. No one better understands how all the elements of a screenplay fit together, and no one is better qualified to explain the "magic" of story construction and the relationship between structure and character than Robert McKee.

Eaten Alive!: Italian Cannibal and Zombie Movies


Jay Slater - 2002
    Jay Slater explains how the myth of the Haitian walking dead (zombies) merged with legends of third-world cannibalism to create such gruesome zombie cult films as Cannibal Holocaust, an acknowledged influence on The Blair Witch Project.

Screen Plays: How 25 Scripts Made It to a Theater Near You—for Better or Worse


David S. Cohen - 2008
    In interviews with Hollywood screenwriters from across the board—Oscar winners and novices alike—Cohen explores what sets apart the blockbuster successes from the downright disasters.Tracing the fortunes of twenty-five films, including Troy, Erin Brockovich, Lost in Translation, and The Aviator, Cohen offers insider access to back lots and boardrooms, to studio heads, directors, and to the over-caffeinated screenwriters themselves. As the story of each film evolves from the drawing board to the big screen, Cohen proves that how a script is written, sold, developed, and filmed can be just as dramatic and intriguing as the movie itself—especially when the resulting movie is a fiasco.Covering films of all kinds—from tongue-in-cheek romps like John Waters's A Dirty Shame to Oscar winners like Monster's Ball and The Hours—Screen Plays is an anecdote-filled, often inspiring, always revealing look at the alchemy of the movie business. With Cohen as your expert guide, Screen Plays exposes how and why certain films (such as Gladiator) become "tent poles," those runaway successes every studio needs to survive, and others become train wrecks. Full of critical clues on how to sell a script—and avoid seeing it destroyed before the director calls Action!—it's the one book every aspiring screenwriter will find irresistible.

Beyond Paradise: The Life of Ramon Novarro


André Soares - 2002
    Born Ramón Samaniego to a prominent Mexican family, Novarro arrived in Hollywood in 1916 as a refugee from the civil wars that rocked Mexico in the early 20th century. By the mid-1920s, he had become one of MGM's most important leading men, going on to star in a series of now classic films including The Student Prince, Mata Hari, and the original version of Ben-Hur. He shared the screen with the era's most important leading ladies such as Greta Garbo, Myrna Loy, Joan Crawford, and Norma Shearer and become Rudolph Valentino's main rival in the "Latin Lover" category. But despite his considerable professional accomplishments, Novarro's most enduring claim to fame is his tragic death - his bloodied corpse was found in his house on Halloween 1968 in what has become one of the most infamous scandals in the vast lore of Hollywood.Novarro was a life-long bachelor who had carefully cultivated his image as a man deeply devoted to his family and to his religious convictions. His murder shattered that image as it was revealed to the general public that the dashing screen hero had been not only homosexual, but had been killed by two young male hustlers. Since then, his death has achieved near mythic proportions. Increasingly outlandish stories have become accepted as truth, obscuring Novarro's notable professional legacy.Beyond Paradise presents for the first time a full picture of the man who made motion picture history - from his amazing rise to stardom to the destructive conflicts faced by this traditional Catholic Mexican man who was also a gay film star. Compellingly told and impressively researched - including original interviews with Novarro's surviving friends, family, co-workers and the two men convicted of his murder - Beyond Paradise provides a unique insight into the groundbreaking life and career of one of the most important early Hollywood stars - a man whose myth continues to fascinate today.

Start to Finish: Woody Allen and the Art of Moviemaking


Eric Lax - 2017
    Eric Lax has been with Woody Allen almost every step of the way. He chronicled Allen's transformation from stand-up comedian to filmmaker in On Being Funny (1975). His international best seller, Woody Allen: A Biography (1991), was a portrait of a director hitting his stride. Conversations with Woody Allen comprised interviews that illustrated Allen's evolution from 1971 to 2008. Now, Lax invites us onto the set--and even further behind the scenes--of Allen's Irrational Man, which was released in 2015, and starred Joaquin Phoenix and Emma Stone. Revealing the intimate details of Allen's filmmaking process, Lax shows us the screenplay being shaped, the scenes being prepared, the actors, cinematographers, other crew members, the editors, all engaged in their work. We hear Allen's colleagues speak candidly about working with him, and Allen speaking with equal openness about his lifetime's work. An unprecedented revelation of one of the foremost filmmakers of our time, Start to Finish is sure to delight not only movie buffs and Allen fans, but everyone who has marveled at the seeming magic of the artistic process.

The Dark Side Of The Screen: Film Noir


Foster Hirsch - 1981
    From Billy Wilder, Douglas Sirk, Robert Aldrich, and Howard Hawkes to Martin Scorsese, Roman Polanski, and Paul Schrader, the noir themes of dread, paranoia, steamy sex, double-crossing women, and menacing cityscapes have held a fascination. The features that make Burt Lancaster, Joan Crawford, Robert Mitchum, and Humphrey Bogart into noir heroes and heroines are carefully detailed here, as well as those camera angles, lighting effects, and story lines that characterize Fritz Lang, Samuel Fuller, and Orson Welles as noir directors.For the current rediscovery of film noir, this comprehensive history with its list of credits to 112 outstanding films and its many illustrations will be a valuable reference and a source of inspiration for further research.

Film as a Subversive Art


Amos Vogel - 1974
    According to Vogel--founder of Cinema 16, North America's legendary film society--the book details the "accelerating worldwide trend toward a more liberated cinema, in which subjects and forms hitherto considered unthinkable or forbidden are boldly explored." So ahead of his time was Vogel that the ideas that he penned some 30 years ago are still relevant today, and readily accessible in this classic volume. Accompanied by over 300 rare film stills, "Film as a Subversive Art" analyzes how aesthetic, sexual and ideological subversives use one of the most powerful art forms of our day to exchange or manipulate our conscious and unconscious, demystify visual taboos, destroy dated cinematic forms, and undermine existing value systems and institutions. This subversion of form, as well as of content, is placed within the context of the contemporary world view of science, philosophy, and modern art, and is illuminated by a detailed examination of over 500 films, including many banned, rarely seen, or never released works.

City of Nets: A Portrait of Hollywood in the 1940s


Otto Friedrich - 1986
    Its cast includes actors, writers, musicians and composers, producers and directors, racketeers and labor leaders, journalists and politicians in the turbulent decade from World War II to Korea.

As If!: The Oral History of Clueless as told by Amy Heckerling and the Cast and Crew


Jen Chaney - 2015
    Inspired by Jane Austen's Emma, Clueless is an everlasting pop culture staple.In the first book of its kind, Jen Chaney has compiled an oral history of the making of this iconic film using recollections and insights collected from key cast and crew members involved in the making of this endlessly quotable, ahead-of-its-time production. Get a behind-the-scenes look at how Emma influenced Heckerling to write the script, how the stars were cast into each of their roles, what was involved in creating the costumes, sets, and soundtrack, and much more.This wonderful twentieth anniversary commemoration includes never-before-seen photos, original call sheets, casting notes, and production diary extracts. With supplemental critical insights by the author and other notable movie experts about why Clueless continues to impact pop culture, As If! will leave fans new and old totally buggin' as they understand why this beloved film is timeless.

Preston Sturges by Preston Sturges: His Life in His Words


Preston Sturges - 1990
    At the height of his career, Sturges had not only won an Academy Award but was also one of the most highly paid executives in the country.The only account of his life in his own words, Preston Sturges by Preston Sturges unveils the source of his extraordinary creativity: a life that was every bit as antic and unconventional as his movies.

Who the Hell's in It: Conversations With Hollywood's Legendary Actors


Peter Bogdanovich - 2000
    He started out as an actor (he debuted on the stage in his sixth-grade production of Finian’s Rainbow); he watched actors work (he went to the theater every week from the age of thirteen and saw every important show on, or off, Broadway for the next decade); he studied acting, starting at sixteen, with Stella Adler (his work with her became the foundation for all he would ever do as an actor and a director).Now, in his new book, Who the Hell’s in It, Bogdanovich draws upon a lifetime of experience, observation and understanding of the art to write about the actors he came to know along the way; actors he admired from afar; actors he worked with, directed, befriended. Among them: Lauren Bacall, Humphrey Bogart, James Cagney, John Cassavetes, Charlie Chaplin, Montgomery Clift, Marlene Dietrich, Henry Fonda, Ben Gazzara, Audrey Hepburn, Boris Karloff, Dean Martin, Marilyn Monroe, River Phoenix, Sidney Poitier, Frank Sinatra, and James Stewart.Bogdanovich captures—in their words and his—their work, their individual styles, what made them who they were, what gave them their appeal and why they’ve continued to be America’s iconic actors.On Lillian Gish: “the first virgin hearth goddess of the screen . . . a valiant and courageous symbol of fortitude and love through all distress.” On Marlon Brando: “He challenged himself never to be the same from picture to picture, refusing to become the kind of film star the studio system had invented and thrived upon—the recognizable human commodity each new film was built around . . . The funny thing is that Brando’s charismatic screen persona was vividly apparent despite the multiplicity of his guises . . . Brando always remains recognizable, a star-actor in spite of himself. ” Jerry Lewis to Bogdanovich on the first laugh Lewis ever got onstage: “I was five years old. My mom and dad had a tux made—I worked in the borscht circuit with them—and I came out and I sang, ‘Brother, Can You Spare a Dime?’ the big hit at the time . . . It was 1931, and I stopped the show—naturally—a five-year-old in a tuxedo is not going to stop the show? And I took a bow and my foot slipped and hit one of the floodlights and it exploded and the smoke and the sound scared me so I started to cry. The audience laughed—they were hysterical . . . So I knew I had to get the rest of my laughs the rest of my life, breaking, sitting, falling, spinning.”John Wayne to Bogdanovich, on the early years of Wayne’s career when he was working as a prop man: “Well, I’ve naturally studied John Ford professionally as well as loving the man. Ever since the first time I walked down his set as a goose-herder in 1927. They needed somebody from the prop department to keep the geese from getting under a fake hill they had for Mother Machree at Fox. I’d been hired because Tom Mix wanted a box seat for the USC football games, and so they promised jobs to Don Williams and myself and a couple of the players. They buried us over in the properties department, and Mr. Ford’s need for a goose-herder just seemed to fit my pistol.”These twenty-six portraits and conversations are unsurpassed in their evocation of a certain kind of great movie star that has vanished. Bogdanovich’s book is a celebration and a farewell.From the Hardcover edition.

Eve Was Framed: Women and British Justice


Helena Kennedy - 1992
    Helena Kennedy focuses on the treatment of women in our courts - at the prejudices of judges, the misconceptions of jurors, the labyrinths of court procedures and the influence of the media. But the inequities she uncovers could apply equally to any disadvantaged group - to those whose cases are subtly affected by race, class poverty or politics, or who are burdened, even before they appear in court, by misleading stereotypes.

I Lost It At the Video Store: A Filmmakers' Oral History of a Vanished Era


Tom Roston - 2015
    They were the salons where many of today’s best directors first learned their craft. The art of discovery that video stores encouraged through the careful curation of clerks was the fertile, if sometimes fetid, soil from which today’s film world sprung. Video stores were also the financial engine without which the indie film movement wouldn’t have existed.In I Lost it at the Video Store, Tom Roston interviews the filmmakers—including John Sayles, Quentin Tarantino, Kevin Smith, Darren Aronofsky, David O. Russell and Allison Anders—who came of age during the reign of video rentals, and constructs a living, personal narrative of an era of cinema history which, though now gone, continues to shape film culture today.