Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its core values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he’s learned to their own lives: in business, management, and personal development.

    Police captains took hefty bribes to see nothing while reformers writhed in frustration.     In Island of Vice, bestselling author Richard Zacks paints a vivid picture of the lewd underbelly of 1890s New York, and of Theodore Roosevelt, the cocksure crusading police commissioner who resolved to clean up the bustling metropolis, where the silk top hats of Wall Street bobbed past teenage prostitutes trawling Broadway.     Writing with great wit and zest, Zacks explores how Roosevelt went head-to-head with corrupt Tammany Hall, took midnight rambles with muckraker Jacob Riis, banned barroom drinking on Sundays, and tried to convince 2 million New Yorkers to enjoy wholesome family fun. In doing so, Teddy made a ruthless enemy of police captain “Big Bill” Devery, who grew up in the Irish slums and never tired of fighting “tin soldier” reformers. Roosevelt saw his mission as a battle of good versus evil; Devery saw prudery standing in the way of fun and profit.     When righteous Roosevelt’s vice crackdown started to succeed all too well, many of his own supporters began to turn on him. Cynical newspapermen mocked his quixotic quest, his own political party abandoned him, and Roosevelt discovered that New York loves its sin more than its salvation.     Zacks’s meticulous research and wonderful sense of narrative verve bring this disparate cast of both pious and bawdy New Yorkers to life. With cameos by Stephen Crane, J. P. Morgan, and Joseph Pulitzer, plus a horde of very angry cops, Island of Vice is an unforgettable portrait of turn-of-the-century New York in all its seedy glory, and a brilliant portrayal of the energetic, confident, and zealous Roosevelt, one of America’s most colorful public figures.From the Hardcover edition.

    It won the Pulitzer Prize in 2005.Prize-winning journalist Steve Coll has spent years reporting from the Middle East, accessed previously classified government files and interviewed senior US officials and foreign spymasters. Here he gives the full inside story of the CIA's covert funding of an Islamic jihad against Soviet forces in Afghanistan, explores how this sowed the seeds of Bin Laden's rise, traces how he built his global network and brings to life the dramatic battles within the US government over national security. Above all, he lays bare American intelligence's continual failure to grasp the rising threat of terrorism in the years leading to 9/11 - and its devastating consequences.

    In Twilight of Democracy, prize-winning historian Anne Applebaum offers an unexpected explanation: that there is a deep and inherent appeal to authoritarianism, to strongmen, and, especially, to one-party rule--that is, to political systems that benefit true believers, or loyal soldiers, or simply the friends and distant cousins of the Leader, to the exclusion of everyone else.People, she argues, are not just ideological; they are also practical, pragmatic, opportunistic. They worry about their families, their houses, their careers. Some political systems offer them possibilities, and others don't. In particular, the modern authoritarian parties that have arisen within democracies today offer the possibility of success to people who do not thrive in the meritocratic, democratic, or free-market competition that determines access to wealth and power.Drawing on reporting in Spain, Switzerland, Poland, Hungary, and Brazil; using historical examples including Stalinist central Europe and Nazi Germany; and investigating related phenomena: the modern conspiracy theory, nostalgia for a golden past, political polarization, and meritocracy and its discontents, Anne Applebaum brilliantly illuminates the seduction of totalitarian thinking and the eternal appeal of the one-party state.

    W. Brands comes the definitive biography of a visionary and transformative president In his magisterial new biography, H. W. Brands brilliantly establishes Ronald Reagan as one of the two great presidents of the twentieth century, a true peer to Franklin Roosevelt. Reagan conveys with sweep and vigor how the confident force of Reagan’s personality and the unwavering nature of his beliefs enabled him to engineer a conservative revolution in American politics and play a crucial role in ending communism in the Soviet Union. Reagan shut down the age of liberalism, Brands shows, and ushered in the age of Reagan, whose defining principles are still powerfully felt today.     Reagan follows young Ronald Reagan as his ambition for ever larger stages compelled him to leave behind small-town Illinois to become first a radio announcer and then that quintessential public figure of modern America, a movie star. When his acting career stalled, his reinvention as the voice of The General Electric Theater on television made him an unlikely spokesman for corporate America. Then began Reagan’s improbable political ascension, starting in the 1960s, when he was first elected governor of California, and culminating in his election in 1980 as president of the United States.     Employing archival sources not available to previous biographers and drawing on dozens of interviews with surviving members of Reagan’s administration, Brands has crafted a richly detailed and fascinating narrative of the presidential years. He offers new insights into Reagan’s remote management style and fractious West Wing staff, his deft handling of public sentiment to transform the tax code, and his deeply misunderstood relationship with Soviet leader Mikhail Gorbachev, on which nothing less than the fate of the world turned.      Reagan is a storytelling triumph, an irresistible portrait of an underestimated politician whose pragmatic leadership and steadfast vision transformed the nation.

    His first career, beginning as an army intelligence officer and including a distinguished run as one of Congress’s most powerful and respected members, lasted thirty-five years and culminated in his transformational role as Clinton’s budget czar and White House chief of staff. He then “retired” to establish the Panetta Institute with his wife of fifty years, Sylvia; to serve on the Iraq Study Group; and to protect his beloved California coastline. But in 2009, he accepted what many said was a thankless task: returning to public office as the director of the CIA, taking it from a state of turmoil after the Bush-era torture debates and moving it back to the vital center of America’s war against Al Qaeda, including the campaign that led to the killing of Osama bin Laden. And then, in the wake of bin Laden’s death, Panetta became the U.S. secretary of defense, inheriting two troubled wars in a time of austerity and painful choices.Like his career, Worthy Fights is a reflection of Panetta’s values. It is imbued with the frank, grounded, and often quite funny spirit of a man who never lost touch with where he came from: his family’s walnut farm in beautiful Carmel Valley, California. It is also a testament to a lost kind of political leadership, which favors progress and duty to country over partisanship. Panetta is a Democrat who pushed for balanced budgets while also expanding care for the elderly and sick; a devout Catholic who opposes the death penalty but had to weigh every drone strike from 2009 through 2011. Throughout his career, Panetta’s polestar has been his belief that a public servant’s real choice is between leadership or crisis. Troubles always come about through no fault of one’s own, but most can be prevented with courage and foresight.As always, Panetta calls them as he sees them in Worthy Fights. Suffused with its author’s decency and stubborn common sense, the book is an epic American success story, a great political memoir, and a revelatory view onto many of the great figures and events of our time.

    She goes behind-the-scenes of her career, sharing the stories and struggles that landed her in the anchor chair and taught her to ask the tough questions. Speaking candidly about her decision to "settle for more"—a motto she credits as having dramatically transformed her life at home and at work—Megyn discusses how she abandoned a thriving legal career to follow her journalism dreams.Admired for her hard work, humor, and authenticity, Megyn sheds light on the news business, her time at Fox News, the challenges of being a professional woman and working mother, and her most talked about television moments. She also speaks openly about Donald Trump’s feud with her, revealing never-before-heard details about the first Republican debate, its difficult aftermath, and how she persevered through it all.Deeply personal and surprising, Settle for More offers unparalleled insight into this charismatic and intriguing journalist, and inspires us all to embrace the principles—determination, honesty, and fortitude in the face of fear—that have won her fans across the political divide.

    At a time when women were expected to be homemakers, she set her sights on Stanford University. When she graduated near the top of her class at law school in 1952, no firm would even interview her. But Sandra Day O'Connor's story is that of a woman who repeatedly shattered glass ceilings--doing so with a blend of grace, wisdom, humor, understatement, and cowgirl toughness.She became the first-ever female majority leader of a state senate. As a judge on the Arizona State Court of Appeals, she stood up to corrupt lawyers and humanized the law. When she arrived at the Supreme Court, appointed by Reagan in 1981, she began a quarter-century tenure on the court, hearing cases that ultimately shaped American law. Diagnosed with cancer at fifty-eight, and caring for a husband with Alzheimer's, O'Connor endured every difficulty with grit and poise.Women and men today will be inspired by how to be first in your own life, how to know when to fight and when to walk away, through O'Connor's example. This is a remarkably vivid and personal portrait of a woman who loved her family and believed in serving her country, who, when she became the most powerful woman in America, built a bridge forward for the women who followed her.

    We go into the homes of suicide bombers and into street-to-street fighting with a battalion of marines. We meet Iraqi insurgents, an American captain who loses a quarter of his men in eight days, and a young soldier from Georgia on a rooftop at midnight reminiscing about his girlfriend back home. A car bomb explodes, bullets fly, and a mother cradles her blinded son.Like no other book, The Forever War allows us a visceral understanding of today’s battlefields and of the experiences of the people on the ground, warriors and innocents alike. It is a brilliant, fearless work, not just about America’s wars after 9/11, but ultimately about the nature of war itself.

    It was a time, much like today, when Americans feared for the future of their democracy, and women stood up for equal treatment. At the crossroads of the Watergate scandal and the women’s movement was a young lawyer named Jill Wine Volner (as she was then known), barely thirty years old and the only woman on the team that prosecuted the highest-ranking White House officials. Called “the mini-skirted lawyer” by the press, she fought to receive the respect accorded her male counterparts—and prevailed.In The Watergate Girl, Jill Wine-Banks opens a window on this troubled time in American history. It is impossible to read about the crimes of Richard Nixon and the people around him without drawing parallels to today’s headlines. The book is also the story of a young woman who sought to make her professional mark while trapped in a failing marriage, buffeted by sexist preconceptions, and harboring secrets of her own. Her house was burgled, her phones were tapped, and even her office garbage was rifled through.At once a cautionary tale and an inspiration for those who believe in the power of justice and the rule of law, The Watergate Girl is a revelation about our country, our politics, and who we are as a society.

    Known to millions from her frequent TV appearances, she was no stranger to high stakes and dirty opponents, and the longtime Democratic strategist had a reputation in Washington as a one-stop shop for fixing sticky problems. What Brazile found at the DNC was unlike anything she had experienced before--and much worse than is commonly known. The party was beset by infighting, scandal, and hubris, while reeling from a brazen and wholly unprecedented attempt by a foreign power to influence the presidential election. Plus, its candidate, Hillary Clinton, faced an opponent who broke every rule in the political playbook. Packed with never-before-reported revelations about what went down in 2016, Hacks is equal parts campaign thriller, memoir, and roadmap for the future. With Democrats now in the wilderness after this historic defeat, Hacks argues that staying silent about what went wrong helps no one. Only by laying bare the missteps, miscalculations, and crimes of 2016, Brazile contends, will Americans be able to salvage their democracy.

    When he learned how to see again, he didn't want anyone's pity. People shouldn't feel sorry for him, he decided, and they shouldn't feel sorry for themselves either. Most people's everyday challenges aren't as extreme as surviving combat or working to regain their sight, but that's just Crenshaw's point: If we can meet life's toughest challenges without resenting our luck or complaining, minor daily obstacles aren't worth our outrage. "Microaggressions" and "triggers" from mere words mean little to someone who's had bullets fly by their head. That's Crenshaw's simple lesson in FORTITUDE: Lighten up, toughen up, and get to work on what's important (hint: it's not giving into a culture of outrage, playing the victim, and seeking an apology).FORTITUDE is a no-nonsense advice book for a society desperately in need of tough love. With meditations on perseverance, failure, and finding much-needed heroes, the book is the antidote for a prevailing "safety culture" of trigger warnings and safe spaces. Interspersed with lessons and advice is Crenshaw's own story of how an average American kid from the Houston suburbs has faced all sorts of unexpected situations -- from war zones to the halls of Congress -- and managed to navigate them all with a few simple tricks: a sense of humor and an even greater sense that, no matter what anyone else around us says or does, we are in control of our own destiny.

    Masterfully weaving together multiple strands of the events in New York; at the Pentagon; and in Shanksville, Pennsylvania, Fall and Rise is a mesmerizing, minute-by-minute account of that terrible day.In the days and months after 9/11, Mitchell Zuckoff, then a reporter for the Boston Globe, wrote about the attacks, the victims, and their families. After additional years of meticulous reporting, Zuckoff has filled Fall and Rise with voices of the lost and the saved. The result is an utterly gripping book filled with intimate stories of people most affected by the events of that sunny Tuesday in September: an out-of-work actor stuck in an elevator in the North Tower of the World Trade Center; the heroes aboard Flight 93 deciding to take action; a veteran trapped in the inferno in the Pentagon; the fire chief among the first on the scene in sleepy Shanksville; a team of firefighters racing to save an injured woman and themselves; and the men, women, and children flying across the country who suddenly faced terrorists bent on murder.Fall and Rise will open new avenues of understanding for everyone who thinks they know the story of 9/11, bringing to life—and in some cases, bringing back to life—the extraordinary ordinary people who experienced the worst day in modern American history.

    Grant's life has typically been misunderstood. All too often he is caricatured as a chronic loser and inept businessman, fond of drinking to excess; or as the triumphant but brutal Union general of the Civil War; or as a credulous and hapless president whose tenure came to symbolize the worst excesses of the Gilded Age. These stereotypes don't come close to capturing adequately his spirit and the sheer magnitude of his monumental accomplishments. A biographer at the height of his powers, Chernow has produced a portrait of Grant that is a masterpiece, the first to provide a complete understanding of the general and president whose fortunes rose and fell with dizzying speed and frequency. Before the Civil War, Grant was flailing. His business ventures had been dismal, and despite distinguished service in the Mexican War, he ended up resigning from the army in disgrace amid recurring accusations of drunkenness. But in the Civil War, Grant began to realize his remarkable potential, soaring through the ranks of the Union army, prevailing at the Battle of Shiloh and in the Vicksburg campaign and ultimately defeating the legendary Confederate general Robert E. Lee after a series of unbelievably bloody battles in Virginia. Along the way Grant endeared himself to President Lincoln and became his most trusted general and the strategic genius of the war effort. His military fame translated into a two-term presidency, but one plagued by corruption scandals involving his closest staff. All the while Grant himself remained more or less above reproach. But, more importantly, he never failed to seek freedom and justice for black Americans, working to crush the Ku Klux Klan and earning the admiration of Frederick Douglass, who called him 'the vigilant, firm, impartial, and wise protector of my race." After his presidency, he was again brought low by a trusted colleague, this time a dashing young swindler on Wall Street, but he resuscitated his image by working with Mark Twain to publish his memoirs, which are recognized as a masterpiece of the genre. With his famous lucidity, breadth, and meticulousness, Chernow finds the threads that bind these disparate stories together, shedding new light on the man whom Walt Whitman described as "nothing heroic... and yet the greatest hero." His probing portrait of Grant's lifelong struggle with alcoholism transforms our understanding of the man at the deepest level. This is America's greatest biographer, bringing movingly to life one of America's finest but most underappreciated presidents. The definitive biography, Grant is a grand synthesis of painstaking research and literary brilliance that makes sense of all sides of Grant's life, explaining how this simple Midwesterner could at once be so ordinary and so extraordinary.

    In Another Day in the Death of America, award-winning journalist Gary Younge tells the stories of the lives lost during one such day. It could have been any day, but he chose November 23, 2013. Black, white, and Latino, aged nine to nineteen, they fell at sleepovers, on street corners, in stairwells, and on their own doorsteps. From the rural Midwest to the barrios of Texas, the narrative crisscrosses the country over a period of twenty-four hours to reveal the full human stories behind the gun-violence statistics and the brief mentions in local papers of lives lost.This powerful and moving work puts a human face—a child’s face—on the “collateral damage” of gun deaths across the country. This is not a book about gun control, but about what happens in a country where it does not exist. What emerges in these pages is a searing and urgent portrait of youth, family, and firearms in America today.