Charles Perrow argues that the conventional engineering approach to ensuring safety--building in more warnings and safeguards--fails because systems complexity makes failures inevitable. He asserts that typical precautions, by adding to complexity, may help create new categories of accidents. (At Chernobyl, tests of a new safety system helped produce the meltdown and subsequent fire.) By recognizing two dimensions of risk--complex versus linear interactions, and tight versus loose coupling--this book provides a powerful framework for analyzing risks and the organizations that insist we run them.The first edition fulfilled one reviewer's prediction that it may mark the beginning of accident research. In the new afterword to this edition Perrow reviews the extensive work on the major accidents of the last fifteen years, including Bhopal, Chernobyl, and the Challenger disaster. The new postscript probes what the author considers to be the quintessential 'Normal Accident' of our time: the Y2K computer problem.

    

    When a new team of hand- picked, investigators, devised a different strategy to crack the genetic code that protected the Unabomber’s anonymity, the first task was to begin blasting away the layers of bureaucratic constraints that had plagued the earlier efforts to retrace the trail of crimes. As the rules broke and the bureaucratic restraints crumbled, the puzzle pieces of earlier bombings that the terrorist left behind were found and the puzzle collapsed around the Unabomber like a deck of cards. This is the story, told in the narrative, by the three FBI Agents who led the chase, of how, they broke the Bureau’s own rules and finally captured the notorious Unabomber who had led the Federal Bureau of Investigation on the longest chase in its century- old history.

    It was the government, led by the Social Democratic Party, which took power, albeit with some trepidation, after Kaiser Wilhelm II abdicated the German throne. Socialists saw this as the opportunity they had been waiting for, the day when workers would be the ones in power. For the conservatives who could not accept the German defeat in World War I, however, the Weimar Republic was a feeble entity which had capitulated to Germany’s enemies.The German Revolution of 1918-1919 told the story of a bruised nation attempting to overcome its military defeat at the hands of enemies who wanted to punish Germany for starting the war. Because Germany was caught in the vise of such irreconcilable political philosophies between the left and the right, the Weimar Republic, although it was the ruling power following the German Revolution, was destined to have a doomed, short life in Germany’s tragic twentieth-century history.

    Through the worst years of the Great Depression as many as five thousand laborers toiled twenty-four hours a day, seven days a week, to erect the huge structure that would harness the Colorado River and transform the American West.Construction of the giant dam was a triumph of human ingenuity, yet the full story of this monumental endeavor has never been told. Now, in an engrossing, fast-paced narrative, Joseph E. Stevens recounts the gripping saga of Hoover Dam. Drawing on a wealth of material, including manuscript collections, government documents, contemporary newspaper and magazine accounts, and personal interviews and correspondence with men and women who were involved with the construction, he brings the Hoover Dam adventure to life.Described here in dramatic detail are the deadly hazards the work crews faced as they hacked and blasted the dam’s foundation out of solid rock; the bitter political battles and violent labor unrest that threatened to shut the job down; the deprivation and grinding hardship endured by the workers’ families; the dam builders’ gambling, drinking, and whoring sprees in nearby Las Vegas; and the stirring triumphs and searing moments of terror as the massive concrete wedge rose inexorably from the canyon floor.Here, too, is an unforgettable cast of characters: Henry Kaiser, Warren Bechtel, and Harry Morrison, the ambitious, headstrong construction executives who gambled fortune and fame on the Hoover Dam contract; Frank Crowe, the brilliant, obsessed field engineer who relentlessly drove the work force to finish the dam two and a half years ahead of schedule; Sims Ely, the irascible, teetotaling eccentric who ruled Boulder City, the straightlaced company town created for the dam workers by the federal government; and many more men and women whose courage and sacrifice, greed and frailty, made the dam’s construction a great human, as well as technological, adventure.Hoover Dam is a compelling, irresistible account of an extraordinary American epic.

    Sid Meier’s Memoir! is the story of an obsessive young computer enthusiast who helped launch a multibilliondollar industry. Writing with warmth and ironic humor, Meier describes the genesis of his influential studio, MicroProse, founded in 1982 after a trip to a Las Vegas arcade, and recounts the development of landmark games, from vintage classics like Pirates! and Railroad Tycoon, to Civilization and beyond.Articulating his philosophy that a videogame should be “a series of interesting decisions,” Meier also shares his perspective on the history of the industry, the psychology of gamers, and fascinating insights into the creative process, including his ten rules of good game design.

    Possessed of great warmth, wit and, above all a humanity which informs every word in this extraordinary account of Jersey life during the German Occupation, he served the island community with unfailing resourcefulness and not a little courage for five long and stressful years. However, despite the awfulness of the time, Dr Lewis infuses his account of it with an irrepressible joie de vivre which is utterly delightful. It is an uplifting story of winning against the odds, by turns hysterically funny and then unbearably sad. Above all it has an immediacy which takes the reader right into the heart of the Occupation, you can smell the fear, feel the pain, suffer the loss, sense the victory as do the characters in this history and they are many and varied. You will meet the good Jersey folk like the brave and tragic Mrs Gould from St Ouens and the not so good Jersey folk in the shape of the collaborators and informers or the “Jerry bags” like the exotic Ginger Lou. Here too you will meet some of the most wretched victims of the war, the Russian Todt workers who were hidden and helped by the locals and of course the many sorts of Germans who made up the occupying force. It is a story of compelling interest.I had the good fortune to meet John Lewis and his wife in 1991 at his lovely Jersey home. He talked for hours that seemed like minutes of his life during the war years. He was just as I’d hoped he would be - endlessly kind, witty and understanding. I came away from that meeting feeling happy, elated and much wiser, as you will surely do after reading of the Doctor’s Occupation. John Nettles

    Today, twenty million people worldwide are surfing the Net. Where Wizards Stay Up Late is the exciting story of the pioneers responsible for creating the most talked about, most influential, and most far-reaching communications breakthrough since the invention of the telephone. In the 1960's, when computers where regarded as mere giant calculators, J.C.R. Licklider at MIT saw them as the ultimate communications devices. With Defense Department funds, he and a band of visionary computer whizzes began work on a nationwide, interlocking network of computers. Taking readers behind the scenes, Where Wizards Stay Up Late captures the hard work, genius, and happy accidents of their daring, stunningly successful venture.

    The 20 stand-alone chapters of this new work describe how technological failures result from the incompatibilities between the way things are designed and the way people actually perceive, think, and act. New technologies will succeed or fail based on our ability to minimize these incompatibilities between the characteristics of people and the characteristics of the things we create and use.This book is the quintessential 'must read' for all those who deal with technology in any fashion. From the frustration of an awkward ATM machine to the threat of accidental, nuclear Armageddon, Casey shows how the same crucial factors come into play told through the very eyes of those people who saw and experienced these things. No student of design, psychology, behavioral science, or technology should be without this book, and neither should any intelligent member of society who wants to know what goes on with the successes and failures of modern technology.Sit ringside to the action where compelling events unfold. The stories in this book will take you to airports and airline cabins, an amusement park, a fertility clinic, a pharmaceutical plant, an emergency dispatch center, the Olympic games, and a bank; to hospitals, spacecraft, ships, and cars. From the coasts of Peru and Monterey, in orbit aboard the International Space Station, the freeways of Southern California and the back roads of France, the battlefields of Afghanistan, and a nuclear fuel plant in Japan this is The Atomic Chef.

    You'll never see the city the same way again.At the core of A Burglar's Guide to the City is an unexpected and thrilling insight: how any building transforms when seen through the eyes of someone hoping to break into it. Studying architecture the way a burglar would, Geoff Manaugh takes readers through walls, down elevator shafts, into panic rooms, up to the buried vaults of banks, and out across the rooftops of an unsuspecting city.With the help of FBI Special Agents, reformed bank robbers, private security consultants, the L.A.P.D. Air Support Division, and architects past and present, the book dissects the built environment from both sides of the law. Whether picking padlocks or climbing the walls of high-rise apartments, finding gaps in a museum's surveillance routine or discussing home invasions in ancient Rome, A Burglar's Guide to the City has the tools, the tales, and the x-ray vision you need to see architecture as nothing more than an obstacle that can be outwitted and undercut.Full of real-life heists-both spectacular and absurd-A Burglar's Guide to the City ensures readers will never enter a bank again without imagining how to loot the vault or walk down the street without planning the perfect getaway.

    But packed within its slim profile is the fascinating, untold story of scientific, technological, and business breakthroughs--global in scope, sometimes centuries in the making, and coming from vastly different disciplines--that enabled Apple to create the most profitable product in history.For all the time we spend swiping, tapping, and staring at iPhones, you think there would be few things we didn't know about these gadgets. But think again. is a Magic School Bus trip inside the iPhone--traveling into its guts, peeling back its layers, and launching explorations that take us to the driest place on earth and a Mongolian lake of toxic sludge, down the Silk Road, into 19th century photography, and all the way back to Cupertino, California, where members of the original design team reflect on the earth-shattering work they did.As multifaceted as the invention it follows, The One Device is a roving, wide-lens approach to tech history that engages the imagination as it explores the marvel of engineering that millions of us use each day.

    “Let the king know. Your servant kept his father’s sheep. There came a lion and a bear and took a lamb out of the flock. And when the lion arose against me, I caught the lion by his beard, and smote him, and slew him. I also slew the bear, my lord. This uncircumcised Philistine will be as one of them, seeing he has defied the armies of the living God. The LORD God that delivered me out of the paw of the lion and out of the paw of the bear, He will deliver me out of the hand of this Philistine.”The king’s eyes closed. “I fear to send you, my son. I fear what the giant will do to you. You have yet to witness his great strength.” He hesitated. “But I do believe the LORD is with you. I pray that He is. Our honor, our nation, our lives rest upon you, my servant. Go, and Jehovah be with you.”David left the tent, but only Jonathan followed him. The king’s son walked over to a pole that bore a flag of challenge. It had lain unused on the ground for these past forty days, but now Jonathan hoisted it high and slammed the butt hard into the earth to steady it. The red flag waved defiantly in the small breeze of the late afternoon.A roar of approval rose from the ranks of Hebrew soldiers, and from the valley below, Goliath beheld the challenge flag and beat upon his breastplate in pleased battle lust. He shouted, “Come then! Send me a man that we may fight!”David took a deep breath, eyeing the monstrous giant. Then he bounded down the slope to meet his fate and fulfill the duty of his anointing.

    With this guide, pioneering Go programmer Mark Summerfield shows how to write code that takes full advantage of Go's breakthrough features and idioms. Both a tutorial and a language reference, "Programming in Go" brings together all the knowledge you need to evaluate Go, think in Go, and write high-performance software with Go. Summerfield presents multiple idiom comparisons showing exactly how Go improves upon older languages, calling special attention to Go's key innovations. Along the way, he explains everything from the absolute basics through Go's lock-free channel-based concurrency and its flexible and unusual duck-typing type-safe approach to object-orientation. Throughout, Summerfield's approach is thoroughly practical. Each chapter offers multiple live code examples designed to encourage experimentation and help you quickly develop mastery. Wherever possible, complete programs and packages are presented to provide realistic use cases, as well as exercises. Coverage includes:-- Quickly getting and installing Go, and building and running Go programs -- Exploring Go's syntax, features, and extensive standard library -- Programming Boolean values, expressions, and numeric types -- Creating, comparing, indexing, slicing, and formatting strings -- Understanding Go's highly efficient built-in collection types: slices and maps -- Using Go as a procedural programming language -- Discovering Go's unusual and flexible approach to object orientation -- Mastering Go's unique, simple, and natural approach to fine-grained concurrency -- Reading and writing binary, text, JSON, and XML files -- Importing and using standard library packages, custom packages, and third-party packages -- Creating, documenting, unit testing, and benchmarking custom packages

    The careful and skillful construction of these games is built on decades of research into human motivation and psychology: A well-designed game goes right to the motivational heart of the human psyche.In For the Win, authors Kevin Werbach and Dan Hunter argue persuasively that gamemakers need not be the only ones benefiting from game design. Werbach and Hunter are lawyers and World of Warcraft players who created the world’s first course on gamification at the Wharton School. In their book, they reveal how game thinking—addressing problems like a game designer—can motivate employees and customers and create engaging experiences that can transform your business.For the Win reveals how a wide range of companies are successfully using game thinking. It also offers an explanation of when gamifying makes the most sense and a 6-step framework for using games for marketing, productivity enhancement, innovation, employee motivation, customer engagement, and more.In this illuminating guide, Werbach and Hunter reveal how game thinking can yield winning solutions to real-world business problems. Let the games begin!

    He didn’t do it alone. Surrounding himself with a rogues gallery of contract killers, fixers, and enforcers, he built one of the richest, most powerful crime empires in modern history. Who were these men? Pulitzer Prize-winning journalist Anthony M. DeStefano takes you inside Gotti’s inner circle to reveal the dark hearts and violent deeds of the most remorseless and cold-blooded characters in organized crime. Men so vicious even the other Mafia families were terrified of them. Meet Gotti’s Boys …   * Charles Carneglia: the ruthless junkyard dog who allegedly disposed of bodies for the mob—by dissolving them in acid then displaying their jewels.   * Gene Gotti: the younger Gotti brother who ran a multimillion-dollar drug smuggling ring—enraging his bosses in the Gambino family.   * Angelo “Quack-Quack” Ruggiero: the loose-lipped contract killer who was wire-tapped by the FBI—and dared to insult Gotti behind his back.   * Tony “Roach” Rampino: the hardcore stoner who looked like a cockroach—and used his gangly arms and horror-mask face to frighten his enemies.   * Salvatore Gravano: the Gambino underboss who helped John Gotti execute Gambino mob boss Paul Castellano—then sang like a canary to take Gotti down.   Rounding out this nefarious group were the likes of Frank “Franky D” DeCicco, Vincent “Little Vinny” Artuso, and Joe “The German” Watts, a man who wasn’t a Mafiosi but had all of the power and prestige of one in John Gotti’s slaughterhouse crew. Gotti’s Boys is a killer line-up of the crime-hardened mob soldiers who killed at their ruthless leader’s merciless bidding—brought to vivid life by the prize-winning chronicler of the American mob.