In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer - the patient. This book shows you how you use this system to transform your own organization.

    When Leslie discovers that Raúl, along with tens of thousands of other suspected dissidents, has suffered horrific atrocities at the hands of the Argentine government, she finds herself in a life-altering series of events. Will she escape with her life and with the information she needs to help the Argentine people?

    So it's not surprising that we persist in thinking that we're in with a chance, whether we're playing the lottery or working out the likelihood of extra-terrestrial life. In Chance, a (not entirely) random selection of the New Scientist's sharpest minds provide fascinating insights into luck, randomness, risk and probability. From the secrets of coincidence to placing the perfect bet, the science of random number generation to the surprisingly haphazard decisions of criminal juries, it explores these and many other tantalising questions.Following on from the bestselling Nothing and Question Everything, this book will open your eyes to the weird and wonderful world of chance - and help you see when some things, in fact, aren't random at all.

    Giants third baseman Bobby Thomson hit the most dramatic home run in the history of baseball. The moment occurred in the bottom of the ninth inning of a sudden-death playoff game between the New York Giants and their arch rivals from Brooklyn, the Dodgers. People across the nation watched on their new TV sets, and the home run became known as “the Shot Heard ’Round the World.” But after clearing the left-field wall, the central artifact of the play–the ball itself–inexplicably went missing. The mystery of what happened to the legendary baseball has remained unsolved for a half century. Until now.Miracle Ball is the gripping account of author Brian Biegel’s two-year effort to unravel the mystery that experts said could never be solved. After his father, Jack, finds a baseball at a thrift store with clues dating back to 1951 and believes it could possibly be the most coveted piece of sports history, father and son begin a journey to prove its authenticity. Biegel becomes consumed with the quest–recognizing it as the only chance to rescue himself from an emotionally devastating personal crisis that had long been crippling him.The trail takes Biegel, a sports fan and documentary filmmaker, from an auction house in Long Island to the National Baseball Hall of Fame in Cooperstown, New York, to a backroom meeting straight out of a Martin Scorsese film to a dusty oil field in Texas, finally arriving at his final destination on a quiet gravel road in New Mexico, the last place he ever expected to be.Along the way the author meets an amazing cast of characters, including Bobby Thomson himself, who help him in his quest. Each adds their personal memories of the golden age of baseball, giving a broader scope and greater depth to this real-life detective story. As entertaining as it is inspiring, Miracle Ball is a story about faith, family, and heroes, about overcoming the odds and coming into the light, and about discovering the wondrous result of believing in yourself–and the amazing benefits of unconditional love. A sports story for the ages, an engrossing mystery narrative, and a moving account of a man’s unbreakable bond with his family and of his struggles to save himself, Miracle Ball delivers both heart and headlines.

    Dreams aren't really anything like reality. Dreams are, well, they're more dreamy. You can just tell. Things happen in dreams that don't happen in reality. Usually, anyway. An intriguing tale that will instill readers with an abiding sense of philosophical wonder. If you're smitten with Sophie's World, you're sure to be entranced by The Dream Weaver. - Christopher Phillips, author, Socrates Cafe. Jack Bowen's novel is like traveling with Alice to a Wonderland inhabited by the greatest philosophers and scientists who ever lived... A triumph! - Wenda O'Reilly, Ph.D., President, Birdcage Press and author, The Impressionist Art Game. The Dream Weaver is an outstanding how-to-think book... This book is a philosophical odyssey that tackles the mysteries of life, of science, and of the meaning of reality. - Susanne Pari, author, The Fortune Catcher.

    Applying his clear vision and wry wit to a smorgasbord of running-related topics, including stretching, dancing, bugs, falling, spaghetti, sweat, and the food police, John Jerome shares his contagious passion for the most basic of sports. Stripping the art of running down to its barest elements, he takes readers and runners with him on a joyous journey -- a run that revels in a profound affection and respect for the single sport that is as pure and simple as it is infinitely complex.

    The text integrates the new with the old, simplifying explanations, shortening sentences, and improving readability. Hundreds of illustrations cover new developments, espeially those relating to the foreign automotive industry and federal laws governing automotive air pollution, safety, and fuel economy. The Tenth Edition contains two four-color illustrated sections. Many chapters end with vocabulary words and "think-type" review questions, in addition to the National Institute of Automotive Service Excellence (ASE) style of multiple-choice questions. For schools seeking program certification by the national Automotive Technicians Education Foundation (NATEF), the high-priority items from their diagnosis, service, and repair task lists have been included.

    The photo looks completely out of place on the FBI Ten Most Wanted Fugitives list where it’s been since December, 8, 2007. For eight of those years, Jason appeared directly beside Osama Bin Laden. Bin Laden is long gone, but Jason is still wanted for armed robbery and murder.For years, his sister, Jami D. Brown Martin has watched the true crime programs and read the amateur investigative blogs devoted to Jason, his crime, and the efforts to apprehend him knowing the story wasn’t as simple, nor was it just Jason’s. To be the sister, brother, or relative of one of the world’s most wanted men is to live every day with the horrible truth and many consequences of his brutal act.CENTER OF ATTENTION is the story of a former Mormon missionary turned murderer. It is also a riveting look behind the facade of the genetically blessed, seemingly prominent and pious Brown family of Laguna Beach, California. It is a tale of the family patriarch, John Brown, who disappeared without a trace ten years before his son. More important, it is the gripping and ultimately hopeful story of the sister of one of the world’s most wanted fugitives and her journey to accept that despite being a product of the same crazy environment as her brother, her life and path are her own.

    Even non-gardeners will find this book of essays a source of profound pleasure, for Raver is a writer who transcends her subject even as she illuminates it, writing with such passion, wisdom and stylishmess that her book will enchant anyone who reads it.

    It’s time to throw out those ready meals, step away from the microwave and discover how to cut calories without compromising on taste. The Cook Yourself Thin team don’t do denial or sums or regimes, but whether you want to lose a few inches, a few pounds, or stay in shape, they’ve got tips and tricks and 80 delicious recipes up their sleeves to make it easy. Simply discover the foods that are your downfall, swap for fantastic skinny alternatives and watch the pounds drop off. Never has dieting been so easy or tasted so good!

    ENTANGLEMENT. REALITY. Books containing these three words are typically fluff or incomprehensible; this one is not. "Q is for Quantum" teaches a theory at the forefront of modern physics to an audience presumed to already know only basic arithmetic. Topics covered range from the practical (new technologies we can expect soon) to the foundational (old ideas that attempt to make sense of the theory). The theory is built up precisely and quantitatively. Deceptively vague jargon and analogies are avoided, and mysterious features of the theory are made explicit and not skirted. The tenacious reader will emerge with a better technical understanding of why we are troubled by this theory than that possessed by many professional physicists.

    What is the meaning of life? What was Hitler's religion? What's the deal with the Flying Spaghetti Monster? And what was Mother Teresa's dark secret? This book is highly recommended for everyone curious about America's most misunderstood minority, as well as for those who wish to better understand their atheist friends, neighbors or coworkers.