But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $180 million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, more than 150 million people are familiar with this story.In this book, you’ll hear about how Dave developed the “just do it” philosophy that made him the ideal man to take on a big corporation, what it felt like to be in the center of the media frenzy, and how he’s taken his talents and become a sought-after songwriter and public speaker. And businesspeople will learn how companies should change their policies and address social-media uprisings.Since “United Breaks Guitars” emerged, nothing is the same—for consumers, for musicians, or for business. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

    It is at once an intimate psychological portrait of a tragic relationship and a mesmerizing tale of the early years of an international idol."For once, a legend is presented to us by the mind and heart of a literate, careful biographer who cares," wrote Liz Smith in the New York Daily News when Elvis and Gladys was originally published in 1985. This is the book, Smith says, "for any Elvis lover who wants to know more about what made Presley the man he was and the mama's boy he became."The Boston Globe called this thoughtful, informative biography of one of popular music's most enduring stars "nothing less than the best Elvis book yet."

    By his late forties, he'd gone from Princeton to Harvard Law to dramatic success as a prosecutor and attorney general to the governorship of New York. Many thought he would become the first Jewish president of the United States. Then came the prostitution scandal that shocked and mystified the nation. Peter Elkind's definitive account gets at all sides of this complex man: the well-intentioned do-gooder, the aggressive lawyer, the hardball politician, the dutiful son, the loving husband and father, and the secretive "Client 9" of the Emperor's Club escort service. Elkind interviewed dozens of key sources ranging from Spitzer's family, friends, and closest aides, to targets of his high-profile investigations, to central players in the prostitution ring. He reveals many groundbreaking new details about Spitzer's rise, his short time as governor, and the way his enemies plotted against him. The result is a gripping, almost Shakespearean narrative-a tragedy of one man's noble intentions and fatal flaws and the powerful forces (both internal and external) that destroyed him.

    Dumb crooks, celebrities gone bad, unsolved mysteries, odd laws, and more—Strange Crime has plenty of stories that will make you ask yourself, “What could they possibly have been thinking?” This easily portable paperback book is ideal for readers on the go. Take it to school, to work, to jury duty!

    

    Animated by Dave McKean and written by Neil Gaiman, MirrorMask combines animation and live action with a compelling storyline to take the cinematic experience to a stunning new level. MirrorMask is the story of Helena, a fifteen-year-old girl who works for her family's circus. She juggles, sells popcorn, and longs to run away and join the "real world." Helena also dreams, and one day she wakes up to find herself in a strange new world populated by mysterious creatures…a dream world where she embarks on an amazing journey. Each chapter in The Alchemy of MirrorMask begins with an introduction by McKean and Gaiman and then guides readers through the different types of visuals used to create the film, including sketches, paintings, storyboards, 3-d models, photographs, texture maps, frame blow-ups, and more. Also included are photos taken on the set and during McKean's travels to Venice, Prague, Trieste, Warsaw, and other places that provided inspiration for MirrorMask. Gaiman and McKean's insightful commentary sheds light on the film's journey from concept to screen. Gaiman and McKean fans, cinema buffs, and visual art enthusiasts will all delight in The Alchemy of MirrorMask, a rare, behind-the-scenes look at the making of an extraordinary film.

    (Music)

    The distinguished director, Howard Hawks, discusses his techniques of filmmaking, analyzes the artistry of his movies, and portrays his experiences working in Hollywood.

    If I did not know most of the main players I would have thought the author had a vivid and twisted imagination..”—Paul Martin Brown, author of Wild Orchids of Florida“A fascinating true story of obsession, greed, and lust for the unobtainable. Reminds me a great deal of The Maltese Falcon. This rare flower is definitely the stuff that dreams are made of.”—Ace Atkins, author of Devil's Garden and Infamous“Pittman has captured the extreme competition, unique characters, and general insanity that often typify the orchid world. The Scent of Scandal exemplifies how passion and profit can overrule common sense and the law.”—Scott Steward, former associate editor, North American Native Orchid JournalEvery year more than 100,000 people visit Sarasota’s Marie Selby Botanical Gardens, in large part to see its vast orchid collection, one of the most magnificent in the world. But the most famous orchid in Selby’s history—the one hailed as the most significant find in a century—isn't on display. It's the one that led to search warrants, a grand jury investigation, and headlines around the country.           Discovered in Peru in 2002, the Phragmipedium kovachii quickly became the most sought-after orchid in the world. Prices soared to $10,000 on the black market and otherwise rational people bent rules and broke laws in their obsessive quest to possess it.           Award-winning journalist Craig Pittman covered this fascinating story, as it happened, for the St. Petersburg Times, Florida’s largest newspaper. In this enthralling account, he unravels the tangled web of smugglers, scientists, and federal investigators to reveal who the real criminals were in this sordid affair. He also shines a spotlight on flaws in the international treaties governing trade in endangered wildlife—treaties that often protect individual plants and animals in shipping but do little to halt the destruction of whole colonies in the wild.           With candid interviews from nearly everyone involved in the case, The Scent of Scandal unspools like a riveting mystery novel, stranger than anything in Susan Orlean’s The Orchid Thief or the film Adaptation. Pittman shows how some people can become so obsessed—with beauty, with profit, with fame, with the desire to own a rare flower—that even the possibility of going to prison will not deter their risking everything.Craig Pittman writes about environmental issues for the St. Petersburg Times. He is the coauthor of Paving Paradise: Florida’s Vanishing Wetlands and the Failure of No Net Loss and author of Manatee Insanity: Inside the War over Florida’s Most Famous Endangered Species.

    Can you imagine being a struggling musician back then? It must take an incredible amount of restraint to play that gently.’ —Actor/comedian Fred Armisen, from his foreword to this book Just what is ‘yacht rock,’ you ask? Perhaps the easiest description is music that would not sound out of place being played while carousing aboard a yacht back in the good old days. But these songs were also some of the top pop gems of the 1970s and '80s. And while some associate yacht rock’s biggest songs with one-hit wonder artists, several of rock’s most renowned artists fall under this category, too - including Fleetwood Mac, the Eagles, Steely Dan, Hall & Oates, The Doobie Brothers, Toto, and more. Yacht rock seemed to have become extinct by the early twenty-first century … until a comedic video series, simply titled Yacht Rock, went viral and introduced captain’s hats and blazers to a whole new generation - as well as the emergence of a popular cover band, the Yacht Rock Revue, and of course, Jimmy Fallon’s on-air admiration of all things yacht rock. Now, yacht rock is one of the most celebrated ‘yesteryear’ styles of pop music, and has resonated with a new generation of musicians (including the Fred Armisen/Bill Hader-led Blue Jean Committee and soul/funk/electronica crossover act Thundercat). But despite all the hoopla, there has never been a book that told the entire story of the genre. Until now. Featuring interviews with many of the heavy hitters of the genre, including John Oates, Kenny Loggins, and Don Felder, The Yacht Rock Book leaves no sail unturned. This is the definitive story of the yacht rock’s creation, rise, chart-smashing success, fall, and stunning rebirth.

    His guitarist is trying to get them all killed. Fans are stealing his things. Mechanics are rebuking his lifestyle. Even his own fragile, uptight psyche is antagonizing him. But despite having every odd stacked against him, Project 86's frontman is living the dream and loving it. In It's All Downhill From Here, Andrew Schwab chronicles the highs and lows, the struggles and triumphs of this underground, independent rock band's rocky road to stardom. From a hostage situation on their first day on the road, to a drummer's crushed hand, a haunting female fan and an '80s rocker's halitosis problem, Schwab tells it like it is, with biting wit and rock star charm. This insider's look at the real life of a rock band not only reaffirms that everyone's human, but makes you hungry for a dream of your own to chase after.

    Author Hunter Davies was allowed unparalleled access to the inner sanctum of a top professional soccer team, the Tottenham Hotspur (Spurs), and his pen spared nothing and no one. This 30th-anniversary edition will appeal to new and enthusiastic audiences.

    In this richly textured anthology, well-known scholar David Brackett brings together more than 100 readings from a wide range of sources and by writers who have played an integral part in the development of popular music criticism. Brackett includes articles from mainstream and specialized magazines, newspapers, and scholarly journals, as well as interviews and autobiographies of musicians and other music industry insiders. Organized into broad time periods, the chapters are divided into sections by genre, and these sections are organized chronologically. The chapter divisions parallel those found most frequently in textbooks on popular music. Representing a wide variety of time periods, styles, and genres--and including groundbreaking criticism on disco, hip-hop, rap, and techno--the selections introduce students to important social and cultural issues raised by the study of popular music. Topics covered include the role of race, class conflict, gender roles, regional differences in the reception of popular music, and the relative value of artistry versus commerce. Extensive editorial introductions and headnotes supply context for the selections, provide links between different eras and genres, clarify the issues raised by the documents, and explain their historical significance. The second edition of this captivating anthology features eleven new source readings and introductions, further reading and discography selections for each chapter, and a companion website containing student and instructor resources.

    Born in Chicago, young Fosse began his career tap-dancing as part of the Riff Brothers in sleazy strip joints, where he encountered the erotic style that later became his signature. Best known for his Broadway hits (The Pajama Game, Damn Yankees, Sweet Charity, and Chicago), he was also a successful movie director. Three of his five films were nominated for Academy Awards: Cabaret, Lenny, and the autobiographical All That Jazz. A compulsive womanizer, he had many affairs, even during his three marriages, the last of which was to actress Gwen Verdon, with whom he shared his most fruitful Broadway collaborations. As his fame grew, so too did his insecurities and addictions. He survived two heart attacks and several epileptic seizures, only to die on a street corner in Washington, D.C., in Verdon’s arms. After his death Fosse became a Broadway legend. Based on interviews with friends, family, and colleagues, this eloquent biography provides a vivid connection between Bob Fosse’s life and his work for stage and screen.

    Even the circumstances of its recording, purportedly in an abandoned cinema and a cave formed from Icelandic lava, have achieved legendary status among their ever-loyal fanbase. Have a Bleedin Guess tells the story of the album, including how each song was written, performed and recorded. It also includes new interviews with key players. Author Paul Hanley, who was one of The Fall's two drummers when Hex was created, is uniquely placed to discuss the album's impact, both when it was released and in the ensuing years.