Discover the PowerOf Better NegotiatingNegotiation is one skill everyone needs in order to get more of what they want -- to sell more, to keep costs down, to manage better, to strengthen relationships -- to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships.This indispensable guide covers all you'll ever need to know about negotiating, including:The 21 rules of successful negotiating -- and how to defend against them!"Quickies" -- specific tips on how to successfully negotiate with bosses, children, car dealers, contractors, auto mechanics, and many othersWhy Americans are among the worst negotiators on EarthHow to overcome your natural reluctance to bargainWhy win-win negotiating is so vitalHow to thoroughly prepare for your negotiationsHow to deal with counterparts who intimidate or harass youHow to negotiate ethically -- and deal with those who don'tHow to negotiate more successfully across cultural linesThomas's Truisms -- 50 memorable negotiating maxims The psychology of negotiating, historical illustrations, day-to-day applications, and much, much more!

    While you can never be completely prepared for that time, what is offered by Dr. Wallace Sife in these pages can help you draw upon new strength to ease your grief and pain.In this fully revised and expanded edition of the award-winning book "The Loss of a Pet," Dr. Sife, one of the pioneering authors and counselors in the field of pet bereavement, covers all viewpoints of bereavement for a beloved animal companion. This book includes practical suggestions, as well as brief case histories, and illustrates the insights that Dr. Sife has gleaned from his many years of experience.In addition to helping the reader cope with the death of a much-loved pet, "The Loss of a Pet" addresses pet losses that are not death-related. Dr. Sife has specially designed this book to help you learn more about yourself through the grieving process and to successfully cope with this unique kind of loving and grief?and, most importantly, to help you realize that you are not alone.

    Learn the Alphabet and pronunciation as well as useful phrases in 8 categories, such as greetings, travel and directions, making friends to business and emergencies. Download, read and enjoy your vacation like never before.

    No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational.As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:• Why people act the way they do• How instinctive responses can exacerbate the situation—and what to do instead• When to confront a problem and when to walk away• How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll• And much moreYou can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.

     From the files and pen of world renowned true crime writer Alan Hynd (1903 - 1974) comes the final installment of deliciously dark true murder cases of the first half of the 20th Century. These stories, the third of these three short collections, are unified by a single theme: they all involve physicians. And not for the autopsy, but as perpetrators or accused perpetrators. You may never see your family care giver again in the same light. Told in the characteristic wry, anecdotal reportorial style that made Alan Hynd famous in his day (two wartime best sellers in 1943, contributions to The Reader's Digest, Colliers, Coronet, The Saturday Evening Post, True, Liberty, The American Mercury and almost every true detective magazine in print) these tales will have you cringing one minute, laughing the next, and gasping in shock a moment later. Truly, no one could make up classics like these. We meet here the notorious Dr. Cream, a twitchy-eyed psychotic with a yen for prostitutes, a Philadelphia chiropractor whose girlfriend lost her head, and Marcel Petiot, whose patients payed their own way out of this world. Then as a bonus, get to know (from a safe distance) "Lethal Louise," the black widow of California, and Adolf Luetgert of Chicago, whose sausage-making plant was put to extracurricular uses. This is not for the faint of heart. True crime is always farther out there than fiction.

    In these pages both everyday riders and pros tell their stories of freak accidents, animal attacks, sabotage, idiotic decisions, eerie or unexplained incidents, and other jaw dropping, adrenalin-pumping calamities. These stories bring to life the strange things possibilities that await, once we step on the pedals of our road, mountain, or commuter bikes. A sampling of misadventures in this collection includes the stories of: the mountain biker who follows a bull and then gets gored by it; the twenty African Americans who pioneered cycle touring by completing a Transamerica ride in 1897, but wait - this story gets strange...; the large rat that leapt on top of a woman's bike and slapped her repeatedly with its tail; an inside-the-head narration by a professional racer as he rides a brutal race, and then gets humiliated in changing room afterwards; the recreational cyclist who accidentally rides deep into a prison yard; the computer programmer who crashes a stationary bike during his first spin class; the bike messenger who can't call it quits even after getting hit by eight cars; and, the man who carefully spreads out tacks on the route of an all female race in an attempt to get a date. These stories will make you wonder, drop you to the floor laughing and leave you shaking your head with disbelief.

    Forceful. Impatient. Always in a hurry. And they're usually ready to tell others how to do their jobs "better." Control freaks. Maybe you know one. Maybe you are one. What are you to do? Psychologist Les Parrott (a recovering control freak) helps readers relate better to the control freaks around them. And if you are a control freak, Les will help you become willing to lose the control you love. The book includes self-tests and a lifelong prescription for healthier relationships.

    This is a rare opportunity to hear two luminaries from the field of self-development together for the first time on an audio program.As you absorb the information on these four CDs, you’ll find that you can transform your challenges and concerns into spiritual triumphs; learn the keys to empowering yourself in the midst of change, chaos, and complexity by understanding and applying spiritual principles to your life; and discover the deeper meaning inherent in your daily experiences and see your life as a blueprint for growth and personal evolution.

     Does the thought of flying fill you with dread? Do panic attacks leave you feeling scared and vulnerable? If so, this book could change your life. Written by top flying experts from British Airways' 'Flying with Confidence' course, this reassuring guide explains everything you need to know about air travel alongside techniques for feeling confident and in control from take off to landing. In easy-to-follow sections, you'll learn how to recognise cabin noises, manage turbulence and fly in bad weather conditions. As your knowledge grows, so will your confidence, with the fear of the unknown removed.

    In Hold Me Tight, Dr. Sue Johnson presents Emotionally Focused Therapy to the general public for the first time. Johnson teaches that the way to save and enrich a relationship is to reestablish safe emotional connection and preserve the attachment bond. With this in mind, she focuses on key moments in a relationship-from "Recognizing the Demon Dialogue" to "Revisiting a Rocky Moment" -- and uses them as touch points for seven healing conversations.Through case studies from her practice, illuminating advice, and practical exercises, couples will learn how to nurture their relationships and ensure a lifetime of love.

    And then they were gone. “An absorbing read.”—Kirkus Reviews“Haunting, yet inspirational.”—Publishers WeeklyOn Thanksgiving eve 2011, Karen Perry’s life changed forever when her three young children and their father died in a plane that crashed into Superstition Mountain in Arizona. The story made national headlines and was featured on the Oprah Winfrey Network as part of its Super Soul Sunday series. Everyone wanted to know—how does a mother comprehend, let alone process, such a loss? Angels Three takes readers deep inside Karen Perry’s world of aviation, the challenges of parenting special needs children, and the indescribable pain of every parent’s worst fear come true. This skilled pilot and grieving mother is left to search for clues about what happened that night, and why. Her search for the truth leads to a startling revelation, legal battle with the Federal Aviation Administration, and a troubling question: Was the crash avoidable?From the author of “Burning Shield: The Jason Schechterle Story”—an “inspiring true story” (Kirkus Reviews) that “celebrates the resilience of the human spirit” (Publishers Weekly)—comes another gripping biography, a tragic and ultimately hopeful story of perseverance in the face of unimaginable loss. Reviews “Amid Karen Perry’s terrible tragedy is the inspiring story of the deep and passionate support she received from her colleagues at Delta Air Lines. Her journey is a remarkable one, and we are proud to have her as a member of the Delta family.”—Richard H. Anderson, CEO, Delta Air Lines “I read ‘Angels Three: The Karen Perry Story’ with a heavy heart. The Aircraft Owners and Pilots Association (AOPA) had concerns with the Federal Aviation Administration (FAA) airspace changes before this tragedy occurred. I applaud Karen for her bravery in writing this book and sharing the lessons to be learned. By telling her story I am hopeful the memory of the six victims—including her three children and their father—will make a difference by educating pilots and policymakers so this kind of tragedy never happens again.”—Mark Baker, President and CEO, Aircraft Owners and Pilots Association“‘Angels Three: The Karen Perry Story’ is a beautifully written book about a woman’s life journey, her incomprehensible loss and, ultimately, her extraordinary courage. This is a true story full of honesty and riveting detail that leaves you forever moved.”—Paul Babeu, Pinal County Sheriff“Karen Perry’s story is one of heartbreaking sorrow and transcendent strength. Her experience speaks to the resiliency of the human spirit, inspiring each of us to find that light within ourselves.”—Ashley Davis Bush, author of “Transcending Loss”“A life-changing story from a remarkable woman of courage, strength, and wisdom. The book has inspired me to dig deeper into my own spiritual search. Karen Perry’s breakthrough is a constant reminder of God's plan and love for all of us.”—Jonas Elrod, writer/director of “In Deep Shift” (Oprah Winfrey Network)“A wonderfully written book.

    Making one attempt after another, you fail and continue to fail, and it seems there’s no way to make the change stick for longer than a couple of weeks. Perhaps… except some people somehow manage to stick to their resolutions in the long term and their lives do get better — permanently. What makes the difference between those superheroes and “mere mortals”? More importantly, can the “mortals” acquire those superpowers, or should they accept that they’ll never be able to permanently change their lives? Written by bestselling author, Martin Meadows, This Time Will Be Different: A Short Book on Making Permanent Changes goes through a 4-step process called STAR that will take you on a journey, from the moment you introduce a new change, all the way to how to live your life after you’ve successfully implemented it. Designed to be a short read packed with practical advice, you can finish the entire book in just one or two sittings and quickly begin to implement it in your own life. Here are just some of the things you’ll learn from the book: - One motivator you might not have thought about that can mean the difference between failure and success. Don’t proceed any further until you learn about it… - What motivational links are and why they’re crucial if you want to introduce permanent changes. This unique concept alone can be enough to successfully implement a change in the long term. - How to gain traction when implementing new changes. Discover CCC, a 2-step process designed to help you undergo an identity shift that leads to a permanent change. - 5 tools to help you persevere when you’re struggling to stick to your new resolution. That’s when most people give up. Avoid their fate by applying the strategies discussed in this chapter. - 3 core principles to live your success. It’s not only about reaching success; it’s also about maintaining it, which is often trickier than achieving it. Learn how to ensure permanent, long-term success. If you’re tired of consistently unsuccessful attempts and itch for a permanent positive change in your life, buy this book now and learn how to finally make this time different!

    

    Private corner offices and management by decree are out, as is unquestioned trust in the government and media. These former pillars of traditional power have been replaced by networks of informed citizens who collectively wield more power over their personal lives, employers, and worlds than ever before. So how do you navigate this new landscape and come out on top? Adam Grant, Wharton organizational psychologist and New York Times best-selling author of Give and Take, Originals, and Option B, went to the World Economic Forum in Davos, the epicenter of power, and sat down with thought leaders from around the world, to find out.In interviews with two dozen leaders and thinkers - from top executives at Google, GM, Slack, and Goldman Sachs, to the CEO of the Gates Foundation and NASA's former chief scientist - Grant shares hard-earned insight on how to succeed in this new era of hyper-linked power. He also explores how it's reshaping everything from how employees work to how employers manage their workers, from how women rise in the office to how scientists influence policy.The combination of captivating interviews, compelling data, and Grant's unmistakably incisive and actionable analysis results in an inspiring crash course from the frontlines on the changing nature of power today.

    You can become an expert at cleaning your home. All you need are the right tools and supplies, a little motivation, and the method that Beth McGee has perfected over 20 years as a home cleaning professional. Beth shares the products, process, and encouragement you need to make this seemingly daunting task manageable. Get Your House Clean Now: The Home Cleaning Method Anyone Can Master, is filled with unique information beyond the recycled cleaning tips you’ve seen on the Internet. This is not a seven day or 30 day course on getting your home clean. This book will prepare you to get your house clean as soon as you're ready to get started, no matter how dirty it is. Whether you just want your home to sparkle, start your own cleaning business, prepare your home to rent or flip, or help your house cleaner work most effectively for you, this book will help you do it. Beth will instill in you knowledge to last a lifetime for keeping your home clean.