Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M's out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

    They never saw her again. Her abduction was one of the most notorious episodes of the vicious conflict known as The Troubles. Everyone in the neighborhood knew the I.R.A. was responsible. But in a climate of fear and paranoia, no one would speak of it. In 2003, five years after an accord brought an uneasy peace to Northern Ireland, a set of human bones was discovered on a beach. McConville's children knew it was their mother when they were told a blue safety pin was attached to the dress--with so many kids, she had always kept it handy for diapers or ripped clothes.Patrick Radden Keefe's mesmerizing book on the bitter conflict in Northern Ireland and its aftermath uses the McConville case as a starting point for the tale of a society wracked by a violent guerrilla war, a war whose consequences have never been reckoned with. The brutal violence seared not only people like the McConville children, but also I.R.A. members embittered by a peace that fell far short of the goal of a united Ireland, and left them wondering whether the killings they committed were not justified acts of war, but simple murders.Patrick Radden Keefe writes an intricate narrative about a notorious killing in Northern Ireland and its devastating repercussions.

    Of the millions of men, women, and children transported from Africa to America as slaves, Cudjo was then the only person alive to tell the story of this integral part of the nation's history. Hurston was there to record Cudjo's firsthand account of the raid that led to his capture and bondage fifty years after the Atlantic slave trade was outlawed in the United States.In 1931, Hurston returned to Plateau, the African-centric community three miles from Mobile founded by Cudjo and other former slaves from his ship. Spending more than three months there, she talked in depth with Cudjo about the details of his life. During those weeks, the young writer and the elderly formerly enslaved man ate peaches and watermelon that grew in the backyard and talked about Cudjo's past--memories from his childhood in Africa, the horrors of being captured and held in a barracoon for selection by American slavers, the harrowing experience of the Middle Passage packed with more than 100 other souls aboard the Clotilda, and the years he spent in slavery until the end of the Civil War.Based on those interviews, featuring Cudjo's unique vernacular, and written from Hurston's perspective with the compassion and singular style that have made her one of the preeminent American authors of the twentieth-century, Barracoon masterfully illustrates the tragedy of slavery and of one life forever defined by it. Offering insight into the pernicious legacy that continues to haunt us all, black and white, this poignant and powerful work is an invaluable contribution to our shared history and culture.

    From its origins in 1738 as an almshouse and pesthouse, Bellevue today is a revered public hospital bringing first-class care to anyone in need. With its diverse, ailing, and unprotesting patient population, the hospital was a natural laboratory for the nation's first clinical research. It treated tens of thousands of Civil War soldiers, launched the first civilian ambulance corps and the first nursing school for women, pioneered medical photography and psychiatric treatment, and spurred New York City to establish the country's first official Board of Health. As medical technology advanced, "voluntary" hospitals began to seek out patients willing to pay for their care. For charity cases, it was left to Bellevue to fill the void. The latter decades of the twentieth century brought rampant crime, drug addiction, and homelessness to the nation's struggling cities problems that called a public hospital's very survival into question. It took the AIDS crisis to cement Bellevue's enduring place as New York's ultimate safety net, the iconic hospital of last resort.

    But days after 9/11, an avowed "American terrorist" named Mark Stroman, seeking revenge, walks into the Dallas minimart where Bhuiyan has found temporary work and shoots him, maiming and nearly killing him. Two other victims, at other gas stations, aren’t so lucky, dying at once.The True American traces the making of these two men, Stroman and Bhuiyan, and of their fateful encounter. It follows them as they rebuild shattered lives—one striving on Death Row to become a better man, the other to heal and pull himself up from the lowest rung on the ladder of an unfamiliar country.Ten years after the shooting, an Islamic pilgrimage seeds in Bhuiyan a strange idea: if he is ever to be whole, he must reenter Stroman's life. He longs to confront Stroman and speak to him face to face about the attack that changed their lives. Bhuiyan publicly forgives Stroman, in the name of his religion and its notion of mercy. Then he wages a legal and public-relations campaign, against the State of Texas and Governor Rick Perry, to have his attacker spared from the death penalty.Ranging from Texas's juvenile justice system to the swirling crowd of pilgrims at the Hajj in Mecca; from a biker bar to an immigrant mosque in Dallas; from young military cadets in Bangladesh to elite paratroopers in Israel; from a wealthy household of chicken importers in Karachi, Pakistan, to the sober residences of Brownwood, Texas, The True American is a rich, colorful, profoundly moving exploration of the American dream in its many dimensions. Ultimately it tells a story about our love-hate relationship with immigrants, about the encounter of Islam and the West, about how—or whether—we choose what we become.

    It’s 1811 and President James Madison has ordered the destruction of Shawnee warrior chief Tecumseh’s alliance of tribes in the Great Lakes region. But while General William Henry Harrison would win this fight, the armed conflict between Native Americans and the newly formed United States would rage on for decades.Bestselling authors Bill O’Reilly and Martin Dugard venture through the fraught history of our country’s founding on already occupied lands, from General Andrew Jackson’s brutal battles with the Creek Nation to President James Monroe’s epic “sea to shining sea” policy, to President Martin Van Buren’s cruel enforcement of a “treaty” that forced the Cherokee Nation out of their homelands along what would be called the Trail of Tears. O’Reilly and Dugard take readers behind the legends to reveal never-before-told historical moments in the fascinating creation story of America.This fast-paced, wild ride through the American frontier will shock readers and impart unexpected lessons that reverberate to this day.

    At first, it was flattering; JP took this as white-guy speak for “hey, handsome.” Who doesn’t want to be called handsome? But then it happened again and again…and again, leaving JP wondering: Who the hell is Papi?What started as a racialized moniker given to him on a hookup app soon became the inspiration for his now wildly popular advice column “¡Hola Papi!,” launching his career as the Cheryl Strayed for young queer people everywhere—and some straight people too. JP had his doubts at first—what advice could he really offer while he himself stumbled through his early 20s? Sometimes the best advice to dole outcomes from looking within, which is what JP has done in his column and book—and readers have flocked to him for honest, heartfelt wisdom, and of course, a few laughs.In ¡Hola Papi!, JP shares his story of growing up biracial and in the closet in America’s heartland, while attempting to answer some of life’s toughest questions: How do I let go of the past? How do I become the person I want to be? Is there such a thing as being too gay? Should I hook up with my grade school bully now that he’s out of the closet? Questions we’ve all asked ourselves, surely.¡Hola Papi! is for anyone—gay, straight, and everything in between—who has ever taken stock of their unique place in the world.

    This is not any of those—the year isn’t half-way done. What I’ve tried to do is organize some of the feelings and thoughts that events, so far, have provoked in me, in those scraps of time the year itself has allowed. These are above all personal essays: small by definition, short by necessity.”Crafted with the sharp intelligence, wit and style that have won Zadie Smith millions of fans, and suffused with a profound intimacy and tenderness in response to these unprecedented times, Intimations is a vital work of art, a gesture of connection and an act of love—an essential book in extraordinary times.

    Only one man can reveal the whole, astounding truth: Sam Brower, the private investigator who devoted years of his life to breaking open the secret practices of the FLDS and bringing Warren Jeffs and his inner circle to justice. In Prophet's Prey, Brower implicates Jeffs in his own words, bringing to light the contents of Jeffs's personal priesthood journal, discovered in a hidden underground vault, and revealing to readers the shocking inside world of FLDS members, whose trust he earned and who showed him the staggering truth of their lives.Prophet's Prey offers the gripping, behind-the-scenes account of a bizarre world from the only man who knows the full story.

    One of the first black scholarship students recruited to Antioch College, a committed pacifist, and a civil rights activist, she was an avowed feminist—a graduate student determined to pursue her own career—when she met Martin Luther King Jr., a Baptist minister insistent that his wife stay home with the children. But in love and devoted to shared Christian beliefs and racial justice goals, she married King, and events promptly thrust her into a maelstrom of history throughout which she was a strategic partner, a standard bearer, a marcher, a negotiator, and a crucial fundraiser in support of world-changing achievements.As a widow and single mother of four, while butting heads with the all-male African American leadership of the times, she championed gay rights and AIDS awareness, founded the King Center for Nonviolent Social Change, lobbied for fifteen years to help pass a bill establishing the US national holiday in honor of her slain husband, and was a powerful international presence, serving as a UN ambassador and playing a key role in Nelson Mandela's election.Coretta’s is a love story, a family saga, and the memoir of an independent-minded black woman in twentieth-century America, a brave leader who stood committed, proud, forgiving, nonviolent, and hopeful in the face of terrorism and violent hatred every single day of her life.

    Barnett was only a law student when she came across the case that would change her life forever--that of Sharanda Jones, single mother, business owner and, like Brittany, black daughter of the rural South. A victim of America's ruthless and devastating war on drugs, Sharanda had been torn from the arms of her young daughter and was serving a life sentence without parole--all for a first-time drug offense. In Sharanda, Brittany saw haunting echoes of own life, both as the daughter of a formerly incarcerated mother and the one-time girlfriend of an abusive drug dealer. As she studied Sharanda's case, a system slowly came into focus: one where widespread racial injustice forms the core of our country's addiction to incarceration. Moved by Sharanda's plight, Brittany began to work towards her freedom.This had never been the plan. Bright and ambitious, Brittany was already a successful accountant with her sights set on a high-powered future in corporate law. But Sharanda's case opened the door to a harrowing journey through the criminal justice system, in which people could be locked up for life under misguided appeals for law and order. Driven by the realization that her clients' fates could have easily been her own, Brittany soon found herself on a quest to unlock the human potential of those our society has forgotten how to see. Living a double life, she moved billion dollar corporate deals by day, and by night worked pro bono to free Sharanda and others in near-impossible legal battles. Ultimately, her journey transformed her understanding of injustice in the courts, of genius languishing behind bars, and the very definition of freedom itself. A Knock at Midnight is Brittany's riveting, inspirational memoir, at once a coming-of-age story and a powerful evocation of what it takes to bring hope and justice to a system built to resist both at every turn.

    Meanwhile, country songs by female artists played in the background, telling powerful stories about life, men, hard times, and surviving. In her family, she writes, “country music was foremost a language among women. It’s how we talked to each other in a place where feelings aren’t discussed.” And no one provided that language better than Dolly Parton. Smarsh challenged a typically male vision of the rural working class with her first book, Heartland, starring the bold, hard-luck women who raised her. Now, in She Come By It Natural, originally published in a four-part series for The Journal of Roots Music, No Depression, Smarsh explores the overlooked contributions to social progress by such women—including those averse to the term “feminism”—as exemplified by Dolly Parton’s life and art. Far beyond the recently resurrected “Jolene” or quintessential “9 to 5,” Parton’s songs for decades have validated women who go unheard: the poor woman, the pregnant teenager, the struggling mother disparaged as “trailer trash.” Parton’s broader career—from singing on the front porch of her family’s cabin in the Great Smoky Mountains to achieving stardom in Nashville and Hollywood, from “girl singer” managed by powerful men to leader of a self-made business and philanthropy empire—offers a springboard to examining the intersections of gender, class, and culture. Infused with Smarsh’s trademark insight, intelligence, and humanity, She Come By It Natural is a sympathetic tribute to the icon Dolly Parton and—call it whatever you like—the organic feminism she embodies.

    In this riveting work of true crime, he spotlights four of the most diabolical criminals he’s confronted, interviewed and learned from. Going deep into each man’s life and crimes, he outlines the factors that led them to murder and how he used his interrogation skills to expose their means, motives, and true evil. Like the hit Netflix show, The Killer Across the Table is centered around Douglas’ unique interrogation and profiling process. With his longtime collaborator Mark Olshaker, Douglas recounts the chilling encounters with these four killers as he experienced them—revealing for the first time his profile methods in detail. Going step by step through his interviews, Douglas explains how he connects each killer’s crimes to the specific conversation, and contrasts these encounters with those of other deadly criminals to show what he learns from each one. In the process, he returns to other famous cases, killers and interviews that have shaped his career, describing how the knowledge he gained from those exchanges helped prepare him for these.A glimpse into the mind of a man who has pierced the heart of human darkness, The Killer Across the Table unlocks the ultimate mystery of depravity and the techniques and approaches that have countered evil in the name of justice.

    In the midst of chaos and bloodshed, a group searching for survivors stumbles on a cache of books. They collect the books, then look for more. In a week they have six thousand volumes. In a month, fifteen thousand. A sanctuary is born: a library where the people of Daraya can explore beyond the blockade.Long a site of peaceful resistance to the Assad regimes, Daraya was under siege for four years. No one entered or left, and international aid was blocked.In 2015, French-Iranian journalist Delphine Minoui saw a post on Facebook about this secret library and tracked down one of its founders, twenty-three-year-old Ahmad, an aspiring photojournalist himself. Over WhatsApp and Facebook, Minoui learned about the young men who gathered in the library, exchanged ideas, learned English, and imagined how to shape the future, even as bombs fell above. They devoured a marvelous range of books--from American self-help like The Seven Habits of Highly Effective People to international bestsellers like The Alchemist, from Arabic poetry by Mahmoud Darwish to Shakespearean plays to stories of war in other times and places, such as the siege of Sarajevo. They also shared photos and stories of their lives before and during the war, planned how to build a democracy, and began to sustain a community in shell-shocked soil.As these everyday heroes struggle to hold their ground, they become as much an inspiration as the books they read. And in the course of telling their stories, Delphine Minoui makes this far-off, complicated war immediate. In the vein of classic tales of the triumph of the human spirit--like All the Beautiful Forevers, A Long Way Gone, and Reading Lolita in Tehran--The Book Collectors will inspire readers and encourage them to imagine the wider world.

    Odette Sansom decides to follow in her war hero father’s footsteps by becoming an SOE agent to aid Britain and her beloved homeland, France. Five failed attempts and one plane crash later, she finally lands in occupied France to begin her mission. It is here that she meets her commanding officer Captain Peter Churchill.As they successfully complete mission after mission, Peter and Odette fall in love. All the while, they are being hunted by the cunning German secret police sergeant, Hugo Bleicher, who finally succeeds in capturing them. They are sent to Paris’s Fresnes prison, and from there to concentration camps in Germany where they are starved, beaten, and tortured. But in the face of despair, they never give up hope, their love for each other, or the whereabouts of their colleagues.In Code Name: Lise, Larry Loftis paints a portrait of true courage, patriotism, and love—of two incredibly heroic people who endured unimaginable horrors and degradations. He seamlessly weaves together the touching romance between Odette and Peter and the thrilling cat and mouse game between them and Sergeant Bleicher.