Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M's out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

    Growing up, Domenica knew she didn't fit in-she was far smarter and worse dressed than everyone else she knew, and she clearly had the most flamboyant mother of anyone in town-but she found solace in writing and reading. As she grew older, though, and as her mother's behavior grew increasingly outrageous and her home life increasingly untenable, Domenica fled Danvers only to become ensnared by the demons of addiction.A thoroughly textured and masterfully written book, layered with wildly colorful characters, a biting sense of humor, and penetrating, deeply sympathetic insights, With or Without You finally ends with Domenica's increasing awareness that she must leave the life she grew up with in order to survive.

    Leslie Jamison deftly excavates the stories we tell about addiction--both her own and others'--and examines what we want these stories to do, and what happens when they fail us.All the while, she offers a fascinating look at the larger history of the recovery movement, and at the literary and artistic geniuses whose lives and works were shaped by alcoholism and substance dependence, including John Berryman, Jean Rhys, Raymond Carver, Billie Holiday, David Foster Wallace, and Denis Johnson, as well as brilliant figures lost to obscurity but newly illuminated here.For the power of her striking language and the sharpness of her piercing observations, Jamison has been compared to such iconic writers as Joan Didion and Susan Sontag. Yet her utterly singular voice also offers something new. With enormous empathy and wisdom, Jamison has given us nothing less than the story of addiction and recovery in America writ large, a definitive and revelatory account that will resonate for years to come.

    Stunned and grieving, she decided to pursue her husband's dream of becoming a Unitarian minister, and eventually began working with the Maine Game Warden Service, which conducts the state's search and rescue operations when people go missing in the wilderness. Whether she is with parents whose 6-year-old daughter has wandered into the woods, or wardens as they search for a snowmobile rider gone under ice, or a man whose sister left an infant seat and a suicide note in her car by the side of the road, Braestrup provides solace, comfort, and spiritual guidance when it's needed most. And she comes to discover that giving comfort is both a high calling and a precious gift.In her account of her own life and the events of her unusual job, sometimes joyful, sometimes heartbreaking, Braestrup is warm, unsentimental ("No one is immune to the Plucky Widow story!" she acknowledges), and generous. Here If You Need Me is a funny, frank, and deeply moving story of faith and hope.

    A little cobbled street in a smoky mill town in the North of England has haunted me for the greater part of my life. It was inevitable that I should write about it and the people who lived on both sides of its "Invisible Wall." The narrow street where Harry Bernstein grew up, in a small English mill town, was seemingly unremarkable. It was identical to countless other streets in countless other working-class neighborhoods of the early 1900s, except for the "invisible wall" that ran down its center, dividing Jewish families on one side from Christian families on the other. Only a few feet of cobblestones separated Jews from Gentiles, but socially, it they were miles apart.On the eve of World War I, Harry's family struggles to make ends meet. His father earns little money at the Jewish tailoring shop and brings home even less, preferring to spend his wages drinking and gambling. Harry's mother, devoted to her children and fiercely resilient, survives on her dreams: new shoes that might secure Harry's admission to a fancy school; that her daughter might marry the local rabbi; that the entire family might one day be whisked off to the paradise of America.Then Harry's older sister, Lily, does the unthinkable: She falls in love with Arthur, a Christian boy from across the street. When Harry unwittingly discovers their secret affair, he must choose between the morals he's been taught all his life, his loyalty to his selfless mother, and what he knows to be true in his own heart.A wonderfully charming memoir written when the author was ninety-three, The Invisible Wall vibrantly brings to life an all-but-forgotten time and place. It is a moving tale of working-class life, and of the boundaries that can be overcome by love.

    After defecting from yeshiva to Harvard, he has only a senior thesis essay on Bugs Bunny to show for his effort. While his friends and classmates advance in the world, he remains stuck at a crossroads, unable to meet the lofty expectations of his Orthodox Jewish upbringing. And his romantic existence as a freelance obituary writer just isn’t cutting it. Seeking direction—and dental insurance—Steinberg takes a job as a librarian in a tough Boston prison.  The prison library counter, his new post, attracts con men, minor prophets, ghosts, and an assortment of quirky regulars searching for the perfect book and a connection to the outside world. There’s an anxious pimp who solicits Steinberg’s help in writing a memoir. A passionate gangster who dreams of hosting a cooking show titled Thug Sizzle. A disgruntled officer who instigates a major feud over a Post-it note. A doomed ex-stripper who asks Steinberg to orchestrate a reunion with her estranged son, himself an inmate. Over time, Steinberg is drawn into the accidental community of outcasts that has formed among his bookshelves — a drama he recounts with heartbreak and humor. But when the struggles of the prison library — between life and death, love and loyalty — become personal, Steinberg is forced to take sides.Running the Books is a trenchant exploration of prison culture and an entertaining tale of one young man’s earnest attempt to find his place in the world while trying not to get fired in the process.

    A special gift. A life-changing journey. They thought he was just a cat. When Oscar arrived at the Steere House Nursing and Rehabilitation Center in Rhode Island he was a cute little guy with attitude. He loved to stretch out in a puddle of sunlight and chase his tail until he was dizzy. Occasionally he consented to a scratch behind the ears, but only when it suited him. In other words, he was a typical cat. Or so it seemed. It wasn't long before Oscar had created something of a stir. Apparently, this ordinary cat possesses an extraordinary gift: he knows instinctively when the end of life is near. Oscar is a welcome distraction for the residents of Steere House, many of whom are living with Alzheimer's. But he never spends much time with them -- until they are in their last hours. Then, as if this were his job, Oscar strides purposely into a patient's room, curls up on the bed, and begins his vigil. Oscar provides comfort and companionship when people need him most. And his presence lets caregivers and loved ones know that it's time to say good-bye. Oscar's gift is a tender mercy. He teaches by example: embracing moments of life that so many of us shy away from. Making Rounds with Oscar is the story of an unusual cat, the patients he serves, their caregivers, and of one doctor who learned how to listen. Heartfelt, inspiring, and full of humor and pathos, this book allows readers to take a walk into a world rarely seen from the outside, a world we often misunderstand.

    Through Chasten’s joyful, witty social media posts, the public gained a behind-the-scenes look at his life with Pete on the trail—moments that might have ranged from the mundane to the surprising, but that were always heartfelt.Chasten has overcome a multitude of obstacles to get here. In this moving, uplifting memoir, he recounts his journey to finding acceptance as a gay man. He recalls his upbringing in rural Michigan, where he knew he was different, where indeed he felt different from his father and brothers. He recounts his coming out and how he’s healed from revealing his secret to his family, friends, community, and the world. And he tells the story of meeting his boyfriend, whom he would marry and who would eventually become a major Democratic leader.With unflinching honesty, unflappable courage, and great warmth, Chasten Buttigieg relays his experience of growing up in America and embracing his true self, while inspiring others to do the same.

    After her father leaves the family, she is raised among a commune of mothers in a low-income housing complex. Then, no longer able to care for the only daughter she has left at home, Mary's mother sends Mary away to Oklahoma to live with her maternal grandparents, who have also been raising her younger sister, Rebecca. When Mary is legally adopted by her grandparents, the result is a family story like no other. Because Mary was adopted by her grandparents, Mary’s mother, Peggy, is legally her sister, while her brother, Jacob, is legally her nephew.Living in Oklahoma with her maternal grandfather, Mary gets a new name and a new life. But she's haunted by the past: by the baby girls she’s sure will come looking for her someday, by the mother she left behind, by the father who left her. Mary is a college student when her sisters start to get back in touch. With each subsequent reunion, her family becomes closer to whole again. Moving, haunting, and at times wickedly funny, Bastards is about finding one's family and oneself.

    Here, in brief essays, she traces a tender and honest portrait of her complicated parents--her exuberant, creative mother; her steady, supportive father--and of the bittersweet moments that accompany a child's transition to caregiver.And here, braided into the overall narrative, Renkl offers observations on the world surrounding her suburban Nashville home. Ringing with rapture and heartache, these essays convey the dignity of bluebirds and rat snakes, monarch butterflies and native bees. As these two threads haunt and harmonize with each other, Renkl suggests that there is astonishment to be found in common things: in what seems ordinary, in what we all share. For in both worlds--the natural one and our own--"the shadow side of love is always loss, and grief is only love's own twin."Illustrated by the author's brother, Billy Renkl, Late Migrations is an assured and memorable debut.

    His charismatic father was later convicted of a double murder. Peace's intellectual brilliance and hard-won determination earned him a full scholarship to Yale University. At college, while majoring in molecular biophysics and biochemistry, he straddled the world of academia and the world of the street, never revealing his full self in either place. Upon graduation from Yale, he went home to teach at the Catholic high school he'd attended, slid into the drug trade, and was brutally murdered at age thirty.That's the short version of Robert Peace's life. The long version, the complete version, is this remarkable tour de force by Jeff Hobbs, a talented young novelist who was Peace's college roommate. Hobbs attended Peace's funeral, reached out to his friends from both Yale and Newark, and ultimately decided to write this harrowing and beautiful account of his life.What does the haunting, untimely death of one man mean? Robert Peace's life doesn't reduce to easy sociological constructions. Through Hobbs's relentless research and remarkable writing, we learn the cost of living between the world Peace was born into and the one his potential allowed him to enter. We see him work, love, fail, succeed, give to others, care for his mother, travel, and dream. We witness the decisions he made for himself and the ones that life forced upon him. But most importantly, we come to understand the sheer complexity of his existence and are irrevocably changed by the fascinating, devastating, and unforgettable life of Robert Peace.

    Clemantine and her fifteen-year-old sister, Claire, ran and spent the next six years wandering through seven African countries searching for safety--hiding under beds, foraging for food, surviving and fleeing refugee camps, finding unexpected kindness, witnessing unimaginable cruelty. They did not know whether their parents were alive.At age twelve, Clemantine, along with Claire, was granted asylum in the United States--a chance to build a new life. Chicago was disorienting, filled with neon lights, antiseptic smells, endless concrete. Clemantine spoke five languages but almost no English, and had barely gone to school. Many people wanted to help--a family in the North Shore suburbs invited Clemantine to live with them as their daughter. Others saw her only as broken. They thought she needed, and wanted, to be saved. Meanwhile Claire, who had for so long protected and provided for Clemantine, found herself on a very different path, cleaning hotel rooms to support her three children.Raw, urgent, yet disarmingly beautiful, The Girl Who Smiled Beads captures the true costs and aftershocks of war: what is forever lost, what can be repaired, the fragility and importance of memory, the faith that one can learn, again, to love oneself, even with deep scars.

    No one in the system can help him. No one can tell him if he has a family. No one can tell him why, with obvious African-American features, he has the last name of Klakowicz.Along the way, a single faint light comes only from a neighbor’s small acts of kindness and caring—and a box of books. From one of those books he learns that he has to fight in any way he can—for victory is in the battle. His victory is to excel in school.Against all odds, the author succeeded. He attended college, graduated, became a successful corporate executive, and married a wonderful woman with whom he established a loving family of his own. Through it, he dug voraciously through records and files and found his history, his birth family—and the ultimate disappointment as some family members embrace him, but others reject him.Readers won’t be the same after reading this powerful story. They will share in the hurts and despair but also in the triumph against daunting obstacles. They will share this story with their family, with their friends, with their neighbors.

    Focusing on two romances - Jessica's dizzying infatuation with a hugely successful young heroin dealer, Boy George, and Coco's first love with Jessica's little brother, Cesar - Random Family is the story of young people trying to outrun their destinies. Jessica and Boy George ride the wild adventure between riches and ruin, while Coco and Cesar stick closer to the street, all four caught in a precarious dance between survival and death. Friends get murdered; the DEA and FBI investigate Boy George; Cesar becomes a fugitive; Jessica and Coco endure homelessness, betrayal, the heartbreaking separation of prison, and, throughout it all, the insidious damage of poverty.Charting the tumultuous cycle of the generations - as girls become mothers, boys become criminals, and hope struggles against deprivation - LeBlanc slips behind the cold statistics and sensationalism and comes back with a riveting, haunting, and true story.

    Powered by Amy’s charming and hilarious, biting yet wise voice, Yes Please is a book full of words to live by.