They clarify the context and importance of technological and societal shifts that are changing the nature of customer expectations and relationships.

    These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * do's, don'ts, and taboos * business practices * communication, spoken and unspoken

    Practical advice is presented in a one-topic-per-page format that does not overwhelm with psychological language, but provides small, immediate ways to understand and reconcile grief. Some of the action-oriented tips include writing down memories, completing a task or goal left unfinished by your deceased parent, or honoring the parent's birthday. In addition the common challenges that face grieving adult children, such as helping the surviving parent, resolving sibling conflicts, and legal and financial issues, are addressed clearly and concisely.

    The movement from conservative to progressive Christianity is a serious shift. Colby Martin has traversed this treacherous territory, survived its hardships, and is now turning around to share what he's learned. This book is a friendly survival guide to help followers of Jesus navigate the strange and confusing landscape when shifting from conservative to progressive Christianity. This book will prepare progressive Christians (from long-time progressives to those just starting out) for the pitfalls awaiting them as they shift out of their conservative world, and it will equip them for a more abundant, thriving, and peace-filled spiritual life.

    When a Serial Killer is active in a community it is extremely scary for everyone. This book focuses on Serial Killers who have been captured and some of the most notorious and ruthless killers in history. Serial killers stay close to home and their victims are random. Dennis Rader found all his victims in Kansas not far from the Wichita home he shared with his wife and two kids. Rader, the president of his local church, knocked on his victim's doors and they simply let him in. John Wayne Gacy, met many of his 33 victims, all young men and boys, at charity events where he appeared dressed a clown. After luring them to his house and murdering them he stuffed them under his Cook County, Illinois home. Gary Leon Ridgway, the Green River Killer, was convicted of strangling 49 random women he met in Washington. He confessed to killing 71 but authorities believe the number of victims could be over 90. Jeffrey Dahmer of Milwaukee admitted to killing and cannibalizing 17 young men and boys before he was arrested. Case Closed is a compilation of criminal file dossiers on several of those Serial Killers that were captured, including:Ted BundyJohn Wayne Gacy - The Killer ClownJeffrey DahmerDonald Henry GaskinsGary Ridgway - The Green River KillerDennis Rader - The BTK KillerDavid Berkowitz - The Son of SamOttis Toole and Henry Lee Lucas - The Homosexual Crime TeamAnd Many More.

    He called for help, but it was too late. Two trials and eight years later, the founder of the largest reform synagogue in southern New Jersey became the first rabbi ever convicted of murder and sentenced to life in prison.In a gripping examination of the misuses of the pulpit and the self-delusions of power, Arthur J. Magida paints a devastating portrait of a manipulative man who used his position of trust in the temple to attract several mistresses -- and to befriend a lonely recovering alcoholic, whom he convinced to kill his wife "for the good of Israel."The Rabbi and the Hit Man straddles the juncture of faith and trust, and confronts issues of sex, narcissism, arrogance, and adultery. It is the definitive account of a charismatic clergyman who paid the ultimate price for ignoring his own words of wisdom: "We live at any moment with our total past ... What we do will stay with us forever."

    From self-massage to meditations to decluttering, The Little Book of Self-Care provides relaxation exercises to help you focus on your own personal needs in an enjoyable way. By caring for yourself, you’ll learn how to care for the world around you.

    With Every Mistake is not only a collection of the very best of Dyer’s recent work, but an examination of how, time and again, the media skews fact and opinion, wielding formidable influence on how we all shape our own thoughts. And why is so much of the information wrong? Is it herd instinct, official manipulation, robber-baron owners with ideological obsessions — or just the conflict between the inherently bitty, short-term nature of news reporting and analysis and the longer perspectives needed to understand what is actually going on? How much misinformation stems from simple ignorance and laziness?

    She survived—and, miraculously, the baby was born healthy. But that’s where the good news ends. Marcella was left paralyzed from the chest down. This accident was much more than just a physical and emotional tragedy. Like so many Americans—50 million, or one-sixth of the country’s population—neither Marcella nor her husband, Dave, who works for a small business, had health insurance. On the day of the accident, she was on her way to class for the nursing program through which she hoped to secure one of the few remaining jobs in the area with the promise of employer-provided insurance. Instead, the accident plunged the young family into the tangled web of means-tested social assistance. As a social policy scholar, Campbell thought she knew a lot about means-tested assistance programs. What she quickly learned was that missing from most government manuals and scholarly analyses was an understanding of how these programs actually affect the lives of the people who depend on them. Using Marcella and Dave’s situation as a case in point, she reveals their many shortcomings in Trapped in America’s Safety Net. Because American safety net programs are designed for the poor, Marcella and Dave first had to spend down their assets and drop their income to near-poverty level before qualifying for help. What’s more, to remain eligible, they will have to stay under these strictures for the rest of their lives, meaning they are barred from doing many of the things middle-class families are encouraged to do: Save for retirement. Develop an emergency fund. Take advantage of tax-free college savings. And, while Marcella and Dave’s story is tragic, the financial precariousness they endured even before the accident is all too common in America, where the prevalence of low-income work and unequal access to education have generated vast—and growing—economic inequality. The implementation of Obamacare has cut the number of uninsured and underinsured and reduced some of the disparities in coverage, but it continues to leave too many people open to tremendous risk.Behind the statistics and beyond the ideological battles are human beings whose lives are stunted by policies that purport to help them. In showing how and why this happens, Trapped in America’s Safety Net offers a way to change it.

    All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.Some of our books may have slightly worn corners, and minor creases to the covers. Please note the cover may sometimes be different to the one shown.

    The stakes of war are explored through the intertwining lives of six members of the Marefat School, an institution in the Western slums of Kabul built by one of the country's most vulnerable minority groups, the Hazara, as the school community prepares for the departure of foreign troops. Marefat's mission is to educate its community's youth- both boys and girls - and introduce them to a secular curriculum, civic participation, and the arts. The Marefat community has embraced the U.S. and flourished under its presence; they stand to lose the most when that protection disappears.The Last Thousand tells the story of what we leave behind when our foreign wars end, presenting the promise, as well as the peril, of our military adventure abroad. Through the eyes of these characters, Stern presents a nuanced and fascinating portrait of the complex history of Afghanistan, American occupation, and the ways in which this one community rallies together in compelling, heartbreaking, and inspiring detail.

    I’m afraid…As death approaches, both patient and family must cope with grief, pain, and seemingly unanswerable questions. It’s a time of challenge, of concerns. But, as hospice nurse Karen Whitley Bell reminds us, it also offers an opportunity to explore and rediscover the fuller, richer meaning of life.Drawing on her years of experience, Bell has created a comprehensive, insightful guide to every aspect of hospice care and the final stages of life. She discusses the physical, emotional, and spiritual journey a dying person goes through; care-giving during this difficult period; closure, and loss and the lessons it teaches us. In addition to her warm, yet knowledgeable voice, readers get firsthand accounts of experiences in hospice care, making Living at the End of Life accessible, reassuring, and indispensable.

    

    Includes new chapter for assessing resources.

    Now, in The Relationship Rescue Workbook, Dr. Phil, Oprah's resident expert on human functioning, provides questions, exercises and self-tests that will enable couples in even the most troubled relationships to get their love lives back on track. And for those in solid relationships who would like to regain their spark, he reveals how to make that happen. He shows readers exactly how to pinpoint problems in their relationships, and how to make sure that the changes they enact will truly last. His straightforward, tell-it-like-it-is advice is made crystal clear in this easy-to-use workbook that is sure to prove immensely popular with his devoted national following.