Services Marketing: People, Technology, Strategy


Christopher Lovelock - 1991
    Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

The Veterinarians' Guide to Natural Remedies for Dogs: Safe and Effective Alternative Treatments and Healing Techniques from the Nation's Top Holistic Veterinarians


Martin Zucker - 2000
    People are realizing that if alternative medicine is better for them, it's better for their pets, too. Dogs are visiting acupuncturists, chiropractic doctors, and homeopaths. Still, many dog owners are unaware that such simple measures as changing their pet's diet and using vitamins, herbs, and other natural cures can help prevent or heal ailments ranging from excessive scratching to depression to a host of serious diseases. The Veterinarians' Guide to Natural Remedies for Dogs is both an introduction and a guide to the vast world of natural healing methods, treatments, and foods now available for dogs. Author Martin Zucker offers advice from dozens of holistic practitioners and licensed veterinarians, who share their recipes, insights, and "prescriptions." Here dog owners will find information on everything from nutritional supplements to massage therapy, as well as how these treatments can be used alone or in conjunction with traditional medications and surgical techniques.

Stuff You Should Know: An Incomplete Compendium of Mostly Interesting Things


Josh Clark - 2020
    They've since amassed a rabid fan base, making "Stuff You Should Know" one of the most popular podcasts in the world. Armed with their inquisitive natures and a passion for sharing, they uncover the weird, fascinating, delightful, or unexpected elements of a wide variety of topics.The pair have now taken their near-boundless "whys" and "hows" from your earbuds to the pages of a book for the first time—featuring a completely new array of subjects that they’ve long wondered about and wanted to explore. Each chapter is further embellished with snappy visual material to allow for rabbit-hole tangents and digressions—including charts, illustrations, sidebars, and footnotes. Follow along as the two dig into the underlying stories of everything from the origin of Murphy beds, to the history of facial hair, to the psychology of being lost.Have you ever wondered about the world around you, and wished to see the magic in everyday things? Come get curious with Stuff You Should Know. With Josh and Chuck as your guide, there’s something interesting about everything (…except maybe jackhammers).

Atlas Obscura: An Explorer's Guide to the World's Hidden Wonders


Joshua Foer - 2016
    Architectural marvels, including the M.C. Escher-like stepwells in India. Mind-boggling events, like the Baby Jumping Festival in Spain, where men dressed as devils literally vault over rows of squirming infants. Not to mention the Great Stalacpipe Organ in Virginia, Turkmenistan’s 45-year hole of fire called the Door of Hell, coffins hanging off a side of a cliff in the Philippines, eccentric bone museums in Italy, or a weather-forecasting invention that was powered by leeches, still on display in Devon, England.Atlas Obscura revels in the weird, the unexpected, the overlooked, the hidden, and the mysterious. Every page expands our sense of how strange and marvelous the world really is. And with its compelling descriptions, hundreds of photographs, surprising charts, maps for every region of the world, it is a book you can open anywhere.

The Bearded Dragon Manual


Philippe De Vosjoli - 2001
    Since reptiles are cold-blooded creatures, most humans don't instinctively understand their requirements the way they understand the needs of a cat or dog. Herp expert Philippe de Vosjoli and his team of veterinarians and authors seek to make keepers confident in their ability to properly care for their bearded dragons through this most informative book. A key component of caring for bearded dragons, according to the authors, is recognizing that their needs change as they develop. De Vosjoli states in the introduction to the book, "Looking at the life stages of bearded dragons also made [the authors] aware that, like humans, they undergo changes in growth and behavior, which may require the dedicated owner to make adjustments in husbandry (and general care) to meet the needs of each life style." The Bearded Dragon Manual is the first book to present this information that is so critical to the proper maintenance of these very popular reptiles.Colorfully illustrated, The Bearded Dragon Manual provides chapter-length coverage on the following topics: selecting a dragon, making a home for a dragon, heating and lighting, diet and feeding management, and behavior. The feeding chapter, which includes as age-by-age guide to nutrition, was co-written with veterinarian Dr. Susan Donoghue. A chapter on breeding discusses strategies for breeding dragons, requirements, conditioning, incubation, and potential problems encountered. Lizard vet extraordinaire Dr. Roger Klingenberg has written a chapter on recognizing and treating bearded dragon diseases, in which he discusses how to recognize a sick dragon, various internal and external parasites, nutritional disorders as well as kidney disease, prolapses, egg-binding, respiratory infections, and eye problems. The chapter concludes with a four-page chart for troubleshooting health problems. Herb expert Jerry Cole has provided a special chapter on frilled dragons, an agamid similar to the bearded dragon that has attracted many bearded dragon fans. Appendices and index included.

Let Me Tell You about Jasper...: How My Best Friend Became America's Dog


Dana Perino - 2016
    Dana Perino is back with stories of friends, family, and how America's love for a dog named Jasper is a place where even political opponents can find common ground. Dana Perino is a popular and beloved host on Fox's The Five, with over two million followers on social media. While readers admire Dana for her charm, warmth, and insight, she also knows who the real star in her family is: her Vizsla, Jasper-A.K.A. America's Dog. In this new book, Dana tells stories about life and politics-and how dogs can transcend rancor and partisanship. She also talks about how dogs bring families together -like Dana's own, from her career in Washington through her life as a TV star. In addition to all the fun and fabulous dog tales, Let Me Tell You About Jasper... is fully illustrated with hilarious photoshops so clever they will make you laugh out loud. These photoshops bring Jasper's adventures to life through pop culture, art, sports and history.

The Origin of Species


Charles Darwin - 1859
    Yet The Origin of Species (1859) is also a humane and inspirational vision of ecological interrelatedness, revealing the complex mutual interdependencies between animal and plant life, climate and physical environment, and—by implication—within the human world. Written for the general reader, in a style which combines the rigour of science with the subtlety of literature, The Origin of Species remains one of the founding documents of the modern age.

The Instant Genius


Tanya Slover - 1998
    This compendium is bursting with little-known gems such as: the Bible is the most stolen book in America; humans and giraffes have the same number of vertebrae in their necks (seven); and the first thermometer was filled with brandy, not mercury (and was quite accurate). Presented with humor and precision, The Instant Genius is an engrossing battery of over 200 facts sure to settle at least one thorny question in everyone's mind.

The Other End of the Leash: Why We Do What We Do Around Dogs


Patricia B. McConnell - 2002
    An applied animal behaviorist and dog trainer with more than twenty years experience, Dr. Patricia McConnell looks at humans as just another interesting species, and muses about why we behave the way we do around our dogs, how dogs might interpret our behavior, and how to interact with our dogs in ways that bring out the best in our four-legged friends. After all, although humans and dogs share a remarkable relationship that is unique in the animal world, we are still two entirely different species, each shaped by our individual evolutionary heritage. Quite simply, humans are primates and dogs are canids (like wolves, coyotes, and foxes). Since we each speak a different native tongue, a lot gets lost in the translation.The Other End of the Leash demonstrates how even the slightest changes in your voice and the way you stand can help your dog understand what you want. Once you start to think about your own behavior from the perspective of your dog, you’ll understand why much of what appears to be doggy-disobedience is simply a case of miscommunication. Inside you will learn• How to use your voice so that your dog is more likely to do what you ask.• Why “getting dominance” over your dog is a bad idea.• Why “rough and tumble primate play” can lead to trouble–and how to play with your dog in ways that are fun and keep him out of trouble.• How dogs and humans share personality types–and why most dogs want to live with benevolent leaders rather than “alphawannabees!”In her own insightful, compelling style, Patricia McConnell combines wonderful true stories about people and dogs with a new, accessible scientific perspective on how they should behave around each other. This is a book that strives to help you make the most of life with your dog, and to prevent problems that might arise in that most rewarding of relationships.From the Hardcover edition.

No Bad Dogs: The Woodhouse Way


Barbara Woodhouse - 1984
    She ought to know: in thirty years she has personally trained 17,000 dogs and their owners in her weekend courses, teaching perfect obedience to basic commands in only six and a half hours. In this irresistible book, Barbara Woodhouse passes on to the reader the simple, effective techniques as well as the infectious, positive attitude that have enabled her to make the most unruly or nervous dog happily obedient -- sometimes within a few minutes, as astonished television audiences can attest. No Bad Dogs will leave every dog owner with both the skills and the indispensable attitude of love, firmness, and enthusiasm that gets results -- The Woodhouse Way.

The Whole Pet Diet: Eight Weeks to Great Health for Dogs and Cats


Andi Brown - 2006
    Yet despite promises of complete and balanced meals, most commercial pet foods contain chemical preservatives, indigestible fillers, and dangerous by-products. If your pets are overweight, ailing, or aging‚Äîor you just want them to be as healthy as possible‚ÄîTHE WHOLE PET DIET offers a straightforward plan to achieve lifelong health and well-being. Featuring twenty-five easy recipes for homemade meals and treats, a guide to natural supplements, and practical tips for no-stress grooming and play, this holistic approach to pet care creates optimal health for dogs and cats‚Äîand it just might changethe way you eat, too.Reviews‚Äú. . . this book is your pet's ticket to pristine health and longevity.‚Äù‚ÄîTails Pet Magazine‚ÄúAndi Brown writes from the heart with years of experience to her credit. Her information is logically developed and her advice is clearly presented. This book empowers you to take control of your animal's health.‚Äù ‚ÄîAnitra Frazier, author of The New Natural Cat ‚ÄúIf you believe, like Andi Brown does, that pets are as integral to the family as they are to the ebb and flow of life, then this book will dramatically improve the health and vitality of all your four-legged family members.‚Äù ‚ÄîDr. Marty Becker, veterinary contributor to Good Morning America and author of The Healing Power of Pets ‚ÄúTHE WHOLE PET DIET is a must-read for any pet owner.‚Äù‚ÄîAnn Martin, author of Protect Your Pet and Food Pets Die For ‚ÄúAndi Brown is on a mission to bring the best health to every pet using one of the most fundamental and important of medicines: good, wholesome food.‚Äù‚ÄîGregory Todd, D.V.M. ‚ÄúBravo to Andi Brown, who makes animals happier, sweeter smelling, and less itchy without hurting the environment and without animal tests.‚Äù ‚ÄîIngrid E. Newkirk, president of People for the Ethical Treatment of Animals review in New Age Retailer

Amazon Alexa: Ultimate User Guide 2017 for Amazon Echo, Echo Dot & Amazon Tap +500 Secret Easter Eggs included.


Quentin Delaoutre - 2016
    Thanks to it, you will be able to UNLEASH the full power of your Amazon Echo, Echo Dot and Amazon Tap. AND you will find my email address at the end of the book, so feel free to ask me any questions you might have about Alexa. What is Amazon Echo Dot and Alexa Let me help you figure out what this this exciting technology is all about, so you can enjoy it too! Amazon Echo is a speaker connected to the internet that you can control with your voice. Alexa is the built-in vocal assistant of Amazon Echo. Alexa lets you play music, control your lights, ask for the weather and more. What you will learn: Step-by-step instructions on how to set up your device Get to know about all the things that Amazon Echo can do Get customized News, Traffic and Weather updates Connect your Google Calendar to your device Everything you need to know about Alexa in a single HIGH-QUALITY book Stream music from your favorite audio sources: iPhone, Android, Spotify, Amazon Music, Pandora, iHeartRadio, TuneIn Get ACTIONABLE ADVICE on how to build your smart home Control your lights, TV and room temperature with your voice Explore the complete list of Alexa-enabled devices organized per category Have fun by playing with 500 Easter Eggs Learn How IFTTT and Yonomi help you to better control your home Get to know the 20 most useful Alexa Skills Learn how Amazon Echo was created Written By An Alexa Lover For (future) Alexa Lovers How to troubleshoot your Echo Learn how Alexa works behind the scenes Explore the future of Alexa And much, much more! This is the only Amazon Echo book you will ever need Get your copy today! This book will save you hours figuring out how Echo works. I am sharing all my hacks so you can go from Beginner to Expert in an hour. I wish that upon reading this book, you will realise this exciting times that we live in. That you will see all the possibilities that the Amazon Echo has to offer. The time for innovation is now, and it is up to you to enjoy it now. Through the book, you will come to see Echo for what it is and what it can be. I am exploring in depth numerous topics such as Playing Music, Building your Smart Home, Using Alexa Skills and more. This book will help save you many hours trying to figure out what the Echo can do. Bonus Sign up to my free weekly newsletter to get the best new Alexa Skills in your inbox. Table of Contents 1. Preface 2. The Genesis of Amazon Echo 3. How Does Alexa Work? 4.

It's All About Treo: Life And War With The World's Bravest Dog


Dave Heyhoe - 2012
    Dave Heyhoe, whilst doing the most dangerous job on earth - sniffing out bombs in Afghanistan. Dave, known to his fellow soldiers as 'the Dog Whisperer' and Treo were sent forwards, alone and unprotected, to detect the Taliban's murderous IEDs. Soon soldiers refused to patrol certain areas unless accompanied by Treo, and the pressure on the duo became ever more intense. Dave and Treo would realise they needed each other more than they could have ever imagined. It is a story full of tragedy and triumph, pathos and laughter, as one man and his best friend dare all to ensure that no lives are lost.

Tell Me Where It Hurts: A Day of Humor, Healing and Hope in My Life As an Animal Surgeon


Nick Trout - 2008
    Tell Me Where It Hurts: A Day of Humor, Healing, and Hope in My Life as an Animal Surgeon

How to Teach Quantum Physics to Your Dog


Chad Orzel - 2009
    Could she use quantum tunnelling to get through the neighbour's fence and chase bunnies? What about quantum teleportation to catch squirrels before they climb out of reach? In this witty and informative book, Orzel and Emmy - the talking dog - discuss the key theories of Quantum Physics and its fascinating history. From quarks and gluons to Heisenberg's uncertainty principle, this is the perfect introduction to the fundamental laws which govern the universe.