A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    In Dream Like a Champion Cook shares the coaching and leadership philosophy that has enabled him to become one of the game’s winningest coaches. Growing up in San Diego, Cook acquired his coaching philosophy from his experiences first as a football coach, then as a student of the sport of volleyball on the beaches of Southern California. After a stint as an assistant volleyball coach at Nebraska, he returned to Nebraska as head coach in 2000 and won the national championship in his first season. Even with a bar set so high, Cook saw at Nebraska’s tradition-rich program the potential for even greater growth and success. He decided to focus on higher expectations, training, motivation, goal setting, and other ways to build the strongest teams possible.  In Dream Like a Champion Cook shares the philosophy behind Nebraska’s culture of success and reveals how he’s had to learn, evolve, and be coached himself, even in his fifth decade as a coach. With openness and candor he delivers insights about his methods and passes along lessons that can be used by leaders in any field. Cook also shares behind-the-scenes anecdotes about Nebraska volleyball moments and players—and how he coaches and teaches his players about life beyond the court.

    We were halfway in when the Japanese machine guns got their range. Bullets slapped the water and whined as they ricocheted off the barge. Some of us ducked; some of us fell to the floor; and all of us prayed.” Here, in heart-stopping human detail, are twenty-one personal accounts told by the men themselves. They are the stories of men who lived in hell and lived to tell of it. There is the story of Sgt. Albert Schmid who was awarded the Navy Cross for his single-handed destruction of a flanking attack while on Guadalcanal. The account of Private Nicolli who was literally blown into the air like a matchstick and then, with a piece of shrapnel in his chest, managed to help a wounded comrade to the rear. “The luckiest man in the Solomons,” Sgt. Koziar, tells of how he had his tonsils removed with the assistance of a Japanese sniper’s bullet. These are just three of the twenty-one fascinating stories that were told to Gerold Frank and James Horan just months after these marines had returned from active duty to recover from the conflict in the Pacific. The valor of these marines is astounding, as twenty-one-year-old Corporal Conroy states in the book, “I don’t suppose I shall ever be able to sum up all the bravery, the guts, the genuine, honest courage displayed by the boys out in Guadalcanal. They were afraid, and yet they took it. They had what it takes . . .” The battles of Gavutu-Tanambogo, Tulagi, Tenaru, Matanikau and Guadalcanal are all covered through these accounts which take the reader right to the epicenter of the Pacific conflict. “telling of living conditions on the beaches and in the jungles where they fought, offering an insider’s view of foxholes, food, snipers, mosquitos, boondocks, shrapnel, their injuries, and their pain.” Great Stories of World War II Gerold Frank and James Horan were professional authors who wrote down the stories of these marines shortly after they had returned from active duty. The War in the South Pacific was first published in 1943 as Out in the Boondocks. Frank went on to become a prominent ghostwriter and passed away in 1998. Horan, author of more than forty books, died in 1981.

    His new career as a BBC pundit keeps him in the public eye. 16pp colour plates. Full description

    In 1985 Hans von Ohain, the scientist who pioneered Nazi Germany's efforts to build a jet plane, posed the question: 'Would World War II have occured if the Luftwaffe knew it faced operational British jets instead of Spitfires?' He immediately answered, 'I, for one, think not.'Frank Whittle, working-class outsider and self-taught enthusiast, had worked out the blueprint of a completely new type of engine in 1929, only for his ideas to be blocked by bureaucratic opposition until the outbreak of war in 1939. The importance of his work was recognized too late by the government for his revolutionary engine to play a major part in World War II. After the war Whittle's dream of civilian jet-powered aircraft became a reality and Britain enjoyed a golden age of 1950's jet-powered flight.Drawing on Whittle's extensive private papers, Campbell-Smith tells the story of a stoic and overlooked British hero, a tantalizing tale of 'what might have been'.

    Drawing on his extraordinary personal experience, it provides in-depth, comprehensive lessons and practical takeaways.Whether serving as an elite soldier, training as a high-level shooter or becoming an expert in HALO (high-altitude, low-opening) and HAHO (high-altitude, high-opening) parachuting, Jay has always strived to be at the very top of the game.More than most, Jay knows that military service develops skillsets you’d never dreamed of having, and which can be applied to our day-to-day lives. We are prone to underestimating ourselves, but physical and mental endurance and resilience – as well as realising our own full potential – are well within our reach.

    His heroic legacy of being shot down while preparing to rescue a fallen teammate began long before this tragic day.An Apache aviator said of Mark's final battle: ..."I have never witnessed such an act of heroism in my three years of fighting in combat. I have over 2,700 hours total time with 1,500 hours of combat time in both Iraq and Afghanistan...JAG 28 continued to advance on the enemy while taking intense enemy fire, and continuously fired his weapon in an attempt to get to his fallen teammate and destroy the enemy."Mark chose to enlist in the Air Force as a Special Operations Combat Controller after he received his Bachelor's degree from The University of Alabama. Because of his above average grades and near-photographic memory, his Business Finance degree would have done him well. But, he felt a higher calling; one that put him between us and the enemies bent on our destruction.Even though he had pledged that freedom must be preserved, his greatest desire was to marry the right girl and have a family-Mark never got that chance. Instead he selflessly gave his life for the country he loved.Since Mark's death, his family's eyes and hearts have been opened to multiple examples of selflessness and patriotism by meeting his teammates and leaders in the military. The family has witnessed first-hand the ability for them to turn off their stern, professional personae and turn on compassion, love, support and acceptance. The author feels a strong desire to Honor our Heroes. This book highlights one hero, SrA Mark A. Forester, and also helps recognize many other men and women who volunteer to fight for our freedom.My Brother in Arms is not a memorial in print, but a biography for continuing Mark's legacy of perseverance, determination and accomplishing our missions on earth. We each have different missions, but what's important is for us to recognize ours and work to accomplish it. In the end, don't we all want to go out while moving forward?

    Without the convoys no supplies; without supplies certainly no Second Front. Captain Frederic Walker RN devised and employed tactics which were the only sure means of combating and ultimately defeating the U-boat Wolf packs, but it was only when the Lords of the Admiralty came to employ these tactics that the U-boats were finally defeated.No one did more to regain control of the North Atlantic than Captain Walker. His relentless battle with the U-boat Wolf packs, amounting almost to a personal duel with Admiral Donitz, is an epic saga which has long deserved a larger page in the story of our nation's history, though he did achieve the rare distinction of winning the DSO and three bars. Alan Burn, who served under Walker, brilliantly recaptures the feeling of those dramatic days - the sheer bloody hell of the Atlantic weather, the ever-present menace of the lurking U-boats, but above all the quite remarkable and indomitable spirit which Walker managed to inspire in all who served in the ships under his command. Not only the citizens of Liverpool, where Walker is still revered as a local hero, but all who hold freedom dear will appreciate this well-merited tribute to a largely unsung hero who did as much as any man to preserve that freedom.

    The boats patrolled the coast and rivers of South Vietnam, with the average age of the crew being twenty-four. Their days consisted of deadly combat, intense lightning firefights, storms and many hidden dangers.This action-packed story of combat written by Dan Daly, a Vietnam combat veteran who was the Officer in Charge of PCF 76 makes you part of the Swift Boat crew. The six man crew of PCF 76 were volunteers from all over the United States, eager to serve their country in a highly unique type of duty not seen since the PT boats of WWII. This inexperienced and disparate group of men would meld into a combat team - a team that formed an unbreakable, lifelong bond.After training they were plunged into a 12 month tour of duty. Combat took place in the closest confines imaginable, where the enemy were hidden behind a passing sand dune or a single sniper could be concealed in an onshore bunker, mines might be submerged at every fork in the river. The enemy was all around you, hiding, waiting, while your fifty-foot Swift Boat works its way upriver. In many cases the rivers became so narrow there was barely room to maneuver or turn around. The only way out might be into a deadly ambush. Humor and a touch of romance relieve the tension in this thrilling ride with America's finest.

    It is a genuine, firsthand account of a one-year tour that shows how a soldier grew and matured from an awkward, bewildered, inexperienced, eighteen year-old country “bumpkin” from Kentucky, to a tough, battle hardened, fighting soldier. You will laugh, cry and stand in awe at the true life experiences shared in this memoir. The awfulness of battle, fear beyond description, the sorrow and anguish of losing friends, extreme weariness, the dealing with the scalding sun, torrential rain, cold, heat, humidity, insects and the daily effort just to maintain sanity were struggles faced virtually every day. And yet, there were the good times. There was the coming together to laugh, joke, and share stories from home. There was the warmth and compassion shown by men to each other in such an unreal environment. You will see where color, race or where you were from had no bearing on the tight-knit group of young men that was formed from the necessity to survive. What a “bunch” they were! ... then the return to home and all the adjustments and struggles to once again fit into a world that was now strange and uncomfortable. "Call Sign Dracula" is an excellent and genuine memoir of an infantry soldier in the Vietnam War.

    For the next six weeks, Hunt executed dozens of bombing missions into Kuwait and Iraq, including all-weather low-level attacks, A-6 Intruder missions so hazardous that they would never be flown in combat again. Whether Hunt was dropping laser-guided bombs on precision targets, supporting the Marines on the ground, or conducting attacks along the infamous “highway of death,” America’s mission was clear – to force the invading Iraqi army out of Kuwait.Operation Desert Storm - America’s first full-scale conflict since Vietnam - proved to the world that the U.S. military was still battle-ready after decades of Cold War and set the stage for military interventions for years to come. Hunt’s gripping depiction of A-6 Intruders in combat is a thought provoking account of what America asks of her military every day.This…Gulf War memoir is excellent; it really does put the reader in the cockpit...Peter Hunt’s enthusiastic account is one of the best of the type this reviewer has read in recent years. Peter Mersky, The Hook – Journal of Carrier Aviation Book Review, February 2003.

    

    This true story tells firsthand the intense, traumatic battles these warriors fought and won, sharing lessons learned from those incredible challenges. A cadre of scientists further break down each experience, translating them into digestible and relatable action items, allowing the reader to apply them to their own lives. Deliberate Discomfort is the ultimate book on leadership and self-improvement, depicting how these warriors found a way to win under incredible odds with never-quit attitudes. The authors don t just tell you how to thrive under pressure; they show you how, in heart-racing, first-person narratives. Read Medal of Honor recipient Leroy Petry's true account of grabbing an enemy grenade in Afghanistan and throwing it, saving the lives of his fellow soldiers but losing his hand in the process. Hear what fellow Medal of Honor recipient Florent Groberg was thinking as he tackled a suicide bomber. Feel what Marine Joey Jones felt as he was flying through the air, weightless, after stepping on the IED that would take both his legs. And most importantly, experience what Jason learned about leadership and embracing discomfort from their adversities.

    Flying over Vietnam in two-seater Cessnas, they often made the difference between a soldier returning alive to his family or having the lonely sound of “Taps” played over his grave. Based on extensive interviews, and often in the men’s own words, A Hundred Feet Over Hell puts the reader in the plane as this intrepid band of U.S. Army aviators calls in fire support for the soldiers and marines of I Corps.

    The result: Though often faced with extraordinarily dynamic and complex challenges, the Marines get the job done every time.Their secret? Don't think boot camp. Instead, the Marines have refined a wide-ranging system of management practices that have undergone continuous evolution under the most demanding conditions conceivable. Armed with these straightforward principles, any organization can achieve the high-impact responsiveness demanded by today's ultra-competitive, fast-changing business environments.In Corps Business, author David H. Freedman brings these principles--and their application to the business world--to light in clear, fascinating form. Freedman brings you along to observe, firsthand the high-speed Marine environment, where you'll take part in urban combat practice maneuvers, sit in on mission planning sessions, spend time on a "floating invasion party," and participate in a live-fire combat exercise. Along the way, you'll tap the wisdom of scores of Marines from three-star generals to grunts. Here are some examples:Managing by end-state--Tell people what needs to be accomplished and why, and leave the details to them.The 70-percent solution--It's better to decide quickly on an imperfect plan than to spend time considering every angle and roll out a perfect plan when it's too late.Authority on demand--While retaining a strong management pyramid, encourage people even at the lowest levels to make any and all decisions necessary to accomplish the mission when management guidance isn't at hand.Anyone facing entrenched or predatory competitors, short time frames, chaotic markets, and obstacles in every direction, has a simple choice: Learn to move fast, change on the fly, and inspire employees--or die. The Marines are here to help.With a foreword by Gen. Charles C. Krulak, Thirty-first Commandant of the United States Marine Corps.