Throughout the shift, the dispatcher is faced with stabbings, robberies, medical calls, fights, and a variety of other calls. There is no telling what the next call will bring. Some of the calls faced by the dispatcher are heinous, some are tragic, and some are a complete waste of time.You will get to see what life is really like for a 911 dispatcher. While some of the details have been modified to protect the identity of those involved, this books was inspired by true and actual calls handled by a 911 dispatcher.Warning: This book contains some adult language and topics.

    Packing his collection of football programmes (1,134 of them -- football fans are sticklers for statistics), Dave is aghast to be informed that the programmes do not fall into that category. He must whittle down his treasured archive to only what will fit inside a Tupperware container the size of a Dan Brown hardback. 32 Programmes tells the story of how Dave made the selection of his most important programmes, and how the process brought back a flood of nostalgia for simpler times. As the sights, sounds and smells of those 1,134 football matches return, the choices Dave makes reflect the twists and turns that life takes. Finally, with just hours to go before the flight, the container is full to the brim. One more programme will be added to the collection - one that Dave never thought he would see and which means more to him than any other. 32 Programmes is the story of youthful football obsession, crushes on disinterested girls, rubbish jobs and trying to impress skinheads. But most of all, it is the story of a man's life and loves, of family, friends and football.

    Yet through exploring the correlation between her depressive episodes and the basic elements of female nature, over many years she discovered that what she thought was a mental disorder was actually due to a hormonal imbalance. And the best bit? She learnt what she could do and take to control it.Shocking, vivid, and a must read for women, their partners and healthcare professionals alike, I Blame the Hormones is the uplifting memoir of Caroline’s journey to pull herself through despite all the odds.

    After eighteen months of trying, my mother eventually conceived and nine months later I was born. My birth was a difficult one. It was like I was never meant to be in this world.” Boy is Nigel Cooper’s memoir from the age of five to sixteen. It tells the shocking, brutal, disturbing, emotional story of his childhood spent in and out of various care homes and institutions during the 1970s and 1980s. When Nigel was just seven years old, after the untimely death of his sister and father, his mother asked social services to take him away – and then his nightmare began. For the next nine years of his life, Nigel was repeatedly rejected by his mother and spent his childhood among bullies, abusers, psychopaths and criminals. He spent time in a children’s psychiatric hospital, where they carried out unimaginable tests, pumped him full of drugs and physically abused him; care homes, where he would come face to face with rough estate kids who would beat him up, force him to steal for them and threaten his life; and barbaric assessment centres for disturbed and delinquent children, where the staff were, at times, sicker than the children.The system tried to break Nigel and it was a miracle that he survived. The British care system robbed him of his childhood. His story is truly extraordinary and will do a lot more than shed light on what it was like growing up during the Jimmy Savile years.Boy is powerfully written, edgy, gripping and beautifully crafted.

    With full-color photo essays, the author guides readers past good taste, sense and even logic into the magical, mayhem-ridden world known as his life.

    These were the athletes in the Olympic marathon. So how did he end up with a bronze medal? How did he win the London marathon? And why does he still hold the English record for the distance?In this remarkable autobiography, he explains how -- how someone who was almost the bottom of the class when he first went to school, and even worse at sport, eventually turned himself into a world-class athlete, competing in top marathons all over the world, and genuinely going from last to first.As well as the enthralling life story of one of our finest distance runners, this book is a wonderfully clear and inspiring piece of life coaching for anyone who wants to make the most of their talents. But more than this, as Spedding says at the start, 'I believe that on occasions you can create the circumstances in which you can perform at a higher level than your talent says you can.' Spedding's own story, and his chronicle of the big races he excelled in, proves it's trueFor anyone aspiring to run a marathon, or indeed anyone who wants to set themselves a goal they think beyond their reach -- and achieve it -- this is an essential book.

    In the span of her early childhoodthrough adulthood, Esther takes you on a journey of unspeakable losses, survival,resilience and strong family bonds.For Esther, the youngest of fourteen siblings born into a conservative Mennonite Colony in the heart of South America, everyday life revolves around rules, routine and monotonous chores on a family farm without so much as electricity and running water. As she sees it, her childhood is normal and ordinary. That is until one catastrophic day when everything changes. Suddenly, eleven-year-old Esther must leave behind everything she’s ever known.This is the true, heartbreaking account of growing up in a Mennonite family and theharrowing events that eventually lead to her and her three youngest siblings’ dramatic escape to Canada. Everything Esther has ever known about her identity is left behind as she struggles to find a place for herself in a new country, a new culture, and a new language.

    In 2008, Hammond was struck with bipolar disorder at age 51. Just imagine: almost overnight, she flipped from being a researcher and public health consultant to a locked-ward patient. She shares everything she learned along the way about how to reclaim your own mental health and maintain stability, and does so in an accessible, readable, often humorous way.Her fearless honesty in vividly retelling events helps to demystify this much-misunderstood mental illness, and to humanize the people it affects. The book is proof that hope and recovery are possible, and a poignant salute to her family who stood by her through the pain and triumph of their shared saga. This is an essential resourcefor patients working towards recovery, for families who need insight into what it is truly like to have bipolar disorder, and for therapists, nurses, and psychiatrists. Readers and reviewers have raved: mesmerizing, captivating, riveting, compelling, elucidating, enlightening, inspiring, remarkable, deeply personal, stunningly sincere, a must-read, beautifully written, powerfully honest, a bullseye. For videos, photos and media links about the author, her family and the book, please visit www.merrylhammond.com.If you enjoyed Kay Jamison's classic 1996 memoir, "An Unquiet Mind" or Marya Hornbacher's 2009 triumph, "Madness: A Bipolar Life," you're going to devour this latest bipolar memoir! Hammond says her mission is now to fight the stigma against all forms of mental illness, in all age groups. She hopes that you'll join that undertaking once you've read her book.

          Tony Adams was a charismatic figure on the football field, a true leader for Arsenal and England. He won league titles in three separate decades, and after the Gunners moved to their new stadium at the Emirates, it was fitting that a statue of him was erected outside to celebrate his extraordinary career. But, for much of that time, he was also drinking heavily and eventually admitted in his book Addicted that he was an alcoholic. Now, in that book’s stunning successor Sober, Adams reveals what happened next. He discusses the impact that Arsene Wenger had when he arrived at Arsenal in 1996, and how the manager’s new methods helped extend his career and brought new success to the club. Always a great thinker on the game, Adams moved into coaching and management on retirement, playing a key role in Portsmouth’s famous FA Cup triumph in 2008, and taking on new challenges in the Netherlands, Azerbaijan, China and now Spain to broaden his perspective. He movingly explains the struggles he’s faced to stay sober for twenty years and why he set up Sporting Chance, the charity which provides treatment and support for sports stars suffering from addictions. He gives his incisive thoughts on England’s continued failings in major tournaments and assesses why Arsenal have struggled to repeat the title-winning formula of his own time there.Sober is a truly inspirational memoir from someone who has battled with his demons, but has continued to take things on, one day at a time.

    From revelations about the meanest, softest, and smelliest players in the league, to Williams’s early days as a “young man with a lot of money and not a lot of sense,” to his strong and powerful views on race, privilege, and giving back, Loose Balls is a basketball book unlike any other.No inspirational pieties or chest-thumping boasting here—instead, Jayson Williams gives us the real insider tales of refs, groupies, coaches, entourages, and all the superstars, bench warmers, journeymen, clowns, and other performers in the rarefied circus that is professional basketball.From the Trade Paperback edition.

    Yet many Christians don’t know how to pray both effectively—in a way that gets results—and humbly—in a way that aligns with God’s will. Prayer is a powerful weapon against the true adversaries of God’s people: principalities, powers, dark rulers and spiritual wickedness in high places. These forces are the perpetrators of all kinds of evil: Addiction, abuse, poverty and spiritual bondage run rampant through families, churches, cities and nations. What can believers do to battle these forces? They can pray.Not just any prayer: the prayer of petition, known throughout Christian history as the prayer that gets results. Prayer of Petition explores this powerful prayer in detail, from the many examples found in God’s Word to more recent instances of incredible miracles ushered in by this prayer. Readers will learn the biblical definitions of petition and supplication, and examine the key components of preparation, thanksgiving and humility. As readers learn to petition the Ruler of All, their confidence that God will prevail—no matter what—will grow, and as they learn to rest in His promises, peace will reign over their hearts through the coming revival.

    In this sequel to bestselling "Confessions of a Hostie," international flight attendant Danielle Hugh entertains and shocks in equal measure with more turbulent tales of life in the sky. Intense shopping, jetlag, poltergeist passengers, mile-high-club contenders and sick bags all put in an appearance, as do Danielle's 'earthling' boyfriend, Dean, her best friend, Helen, and her promiscuous fellow hostie, Mary-go-round. So, fasten your seatbelts, ensure your seat is fully upright, your tray-table stowed and join Danielle on her (sometimes) glamorous journey through life and relationships high above the clouds.

    Soon wielding syringes, this forty-something husband and father of two children becomes the doper next door.During his yearlong odyssey, Tilin is transformed. He becomes stronger, hornier, and aggressive. He wades into a subculture of doping physicians, real estate agents, and aging women who believe that Tilin’s type of legal “hormone replacement therapy” is the key to staying young—and he often agrees. He also lives with the price paid for renewed vitality, worrying about his health, marriage, and cheating ways as an amateur bike racer. And all along the way, he tells us what doping is really like—empowering and scary.

    Founded in 1821 as the South Carolina Lunatic Asylum, it housed, fed and treated thousands of patients incapable of surviving on their own. The patient population in 1961 eclipsed 6,600, well above its listed capacity of 4,823, despite an operating budget that ranked forty-fifth out of the forty-eight states with such large public hospitals. By the mid-1990s, the patient population had fallen under 700, and the hospital had become a symbol of captivity, horror and chaos. Author William Buchheit details this history through the words and interviews of those who worked on the iconic campus.

    He was forced to choose which path he was going to take: continue the cycle of family poverty or break it. The Mindset is an inspirational memoir of Ace Bowers’ personal transformation from janitor to millionaire. Bowers began his journey uneducated, overweight, addicted to cigarettes, in debt, and depressed. Revealing the skeletons in his closet for the first time set the scene for how he got to the point of cleaning a motel for $6 an hour. Bowers’ detailed accounts of his turbulent and traumatizing childhood illustrated what it is like growing up in a poor, alcoholic, and abusive family. The metamorphosis began as soon as he changed his mindset. Within five years, Bowers was able to completely turn his life around, going from trash to technology. This memoir illuminates step by step his unconventional path to wealth, health, and happiness.