A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    Pendel's attention. It is very interesting and throws many sidelights on the life of the White House. Pendel writes: "In 1861, or 1862, the Metropolitan Police was established by Congress at the Capital, and I made application for and received an appointment on the force. I made the first arrest, with the assistance of "Buck" Essex. The case was that of a fellow named Grady, one of the English Hill toughs. A roundsman said to us, "Boys, you take a walk down Seventh Street, and if you see anything going on, take a hand in it." Just as we got opposite the Patent Office, this Grady had assaulted, or rather was assaulting, a young fellow with a whip. I went up and grabbed him and put him under arrest, then took him to Squire Dunn's court and preferred charges against him. The Squire was busy writing for some time. When he got through he handed me the paper he was writing, and I was so green at the business I did not know what it was, so said: "What is this, Squire?" He replied, "Why, that is the paper of commitment for this fellow. Take him to jail." "On November 3, 1864, Sergeant John Cronin, Alfonso Dunn, Andrew Smith, and myself were ordered to report at the First Precinct, in the old City Hall, at one o'clock in the afternoon. We supposed we were to be detailed for detective work in New York City on account of the great riot then on there, especially as we were ordered to report in citizens' clothes, to conceal our revolvers, and to be sure to have them all clean and in good order. We arrived at the City Hall, and then were told where we were to go, which was to the President's Mansion, there to report to Marshal Lanham, at that time United States Marshal of the District of Columbia, and a bosom friend of Abraham Lincoln. "These were days that tried men's hearts, and women's, too. Men were falling at the front by hundreds, both in the Union and in the Confederate armies. There was weeping and mourning all over the land. Our nation was trembling with anxiety; we were all hoping that the great strife was over or soon to be. "Marshal Lanham took us upstairs and into the President's office, where we were introduced to him and to his two secretaries, Mr. Nicolay and Mr. Hay, the latter now being Secretary of State. We were then instructed to keep a sharp lookout in the different parts of the house, more particularly in the East Room and at the door of the President's office. " CONTENTS I — Under President Lincoln II — Under President Johnson III — Under President Grant IV — Under President Hayes V — Under President Garfield VI — Under President Arthur VII — Under President Cleveland VIII — Under President Harrison IX — Cleveland's Second Administration X— Under President McKinley XI — Furniture in Executive Mansion Originally published in 1902; reformatted for the Kindle; may contain an occasional imperfections; original spellings have been kept in place.

    In the stirring, highly anticipated first volume of his presidential memoirs, Barack Obama tells the story of his improbable odyssey from young man searching for his identity to leader of the free world, describing in strikingly personal detail both his political education and the landmark moments of the first term of his historic presidency—a time of dramatic transformation and turmoil.Obama takes readers on a compelling journey from his earliest political aspirations to the pivotal Iowa caucus victory that demonstrated the power of grassroots activism to the watershed night of November 4, 2008, when he was elected 44th president of the United States, becoming the first African American to hold the nation’s highest office.Reflecting on the presidency, he offers a unique and thoughtful exploration of both the awesome reach and the limits of presidential power, as well as singular insights into the dynamics of U.S. partisan politics and international diplomacy. Obama brings readers inside the Oval Office and the White House Situation Room, and to Moscow, Cairo, Beijing, and points beyond. We are privy to his thoughts as he assembles his cabinet, wrestles with a global financial crisis, takes the measure of Vladimir Putin, overcomes seemingly insurmountable odds to secure passage of the Affordable Care Act, clashes with generals about U.S. strategy in Afghanistan, tackles Wall Street reform, responds to the devastating Deepwater Horizon blowout, and authorizes Operation Neptune’s Spear, which leads to the death of Osama bin Laden.A Promised Land is extraordinarily intimate and introspective—the story of one man’s bet with history, the faith of a community organizer tested on the world stage. Obama is candid about the balancing act of running for office as a Black American, bearing the expectations of a generation buoyed by messages of “hope and change,” and meeting the moral challenges of high-stakes decision-making. He is frank about the forces that opposed him at home and abroad, open about how living in the White House affected his wife and daughters, and unafraid to reveal self-doubt and disappointment. Yet he never wavers from his belief that inside the great, ongoing American experiment, progress is always possible.This beautifully written and powerful book captures Barack Obama’s conviction that democracy is not a gift from on high but something founded on empathy and common understanding and built together, day by day.

    In its entirety...you have the CSA "Confederate States of America" Constitution.This is a must read.....imagine a young country that just learned all the things wrong with their country and its government....then makes their own.The CSA was ahead of its time in many respects...(never mind the whole slavery thing)....If you are a History buff or just doing research...get this...read it....it is outstanding.

    Before he became a war veteran and political analyst, he was a young black man who enlisted in the U.S. Army right out of high school, survived the notoriously brutal Infantry basic training, and served while remaining a closeted gay man to all but a few of his colleagues. At his first duty station, he finds himself in dangerous territory when the United States declares war on Iraq; in fact, his unit was one of the first called in after the initial invasion. Rob's experience offers a ground-level view of life on the front lines in the United States Army in an unforgettable coming-of-age story with a military twist. In addition to his memoir, Always a Soldier highlights his thoughts on current hot-button political topics like the new crop of Black Republicans and the escalating tactics of the LGBTQ community, announcing him as a voice in American politics that will be heard for years to come.

    Many leadership books can be boring. Instead of reading another repetitive book about 100 leadership essentials by a corporate CEO, search no more for the perfect leadership book. In "The Diary of a West Point Cadet," by Captain Preston Pysh, the author teaches essential West Point leadership through the most fun and unique reading of any book in its class. If you are an aspiring cadet, a small-group leader, or even an emerging leader in corporate America, this book is for you. Each intriguing firsthand account of Preston's most memorable stories from attending West Point will capture your interest and imagination. At the conclusion of each gripping story, Preston efficiently summarizes how the experience taught him lessons about leadership, which later prepared him to be a combat commander. If you like twists and turns while reading and learning, you are in for a treat. Prepare to be glued to your seat and the text as you experience unforgettable stories and lessons from "The Point."

    For six straight months after Peterson's arrest, Dalton was the defense's only full-time investigative attorney on the case. During that time, he lived in Modesto and investigated every element of the case, interviewing scores of witnesses, reviewing more than 35,000 pages of police documents, and meeting almost daily with Scott Peterson in jail.What he has uncovered will astound even the most informed observers of the Laci Peterson murder case and challenge the most deeply held beliefs about what really happened to Laci Peterson on Christmas Eve, 2002.This is the first book to go inside the Peterson defense team, and the only book to detail all the evidence that the jury did not hear -- evidence that might have led to Scott Peterson's acquittal, and that will surely play a crucial part in his pending appeals.Among the revelations in Presumed Guilty: Reports from numerous witnesses who saw Laci Peterson alive and well the morning of December 24, after the police claim Scott Peterson had already killed her; none of them testified at trial The story of another woman, eight months pregnant, who was harassed by two men the morning of December 24 only five blocks from the Peterson home The burglary that reportedly occurred directly across the street from the Peterson home on the morning of December 24, and the confessed burglars' questionable claims that the burglary happened days later Previously unreported details of the autopsy reports on Laci Peterson and her son, which cast strong doubts on key elements of the prosecution's case Thedisappearances of six pregnant women, in addition to Laci, reported missing and presumed dead within eighty miles of Modesto between 1999 and 2002Compelling, provocative, disturbing, Presumed Guilty is the fascinating story of one lawyer's relentless efforts to find the truth behind one of the most complex and notorious murder cases in American history.

    Lumped into the burgeoning alt-country movement, the band soon landed a major label deal and recorded an instant classic: Strangers Almanac. That's when tour manager Thomas O'Keefe met the young musician.For the next three years, Thomas was at Ryan's side: on the tour bus, in the hotels, backstage at the venues. Whiskeytown built a reputation for being, as the Detroit Free Press put it, "half band, half soap opera," and Thomas discovered that young Ryan was equal parts songwriting prodigy and drunken buffoon. Ninety percent of the time, Thomas could talk Ryan into doing the right thing. Five percent of the time, he could cover up whatever idiotic thing Ryan had done. But the final five percent? Whiskeytown was screwed.Twenty-plus years later, accounts of Ryan's legendary antics are still passed around in music circles. But only three people on the planet witnessed every Whiskeytown show from the release of Strangers Almanac to the band's eventual breakup: Ryan, fiddle player Caitlin Cary, and Thomas O'Keefe.

    Yet, the one constant in the history of the Apache People is their constant struggle to survive in a world where they are surrounded by various enemies, including other Indian tribes, the Mexicans and finally their brutal nemesis the United States Army. Attacked, tricked, lied to and double crossed by all of those who surround and outnumber them, the Apache people continued their struggle until they were for all intent and purposes almost totally wiped out. One Apache’s name stands out in their brave yet woeful history and it is Geronimo, who at age 30 witnessed the massacre of his mother, wife and two young children.I’ve taken his recollections or accounts of the struggle of the Apache people and intertwined them with some archeological facts about this extraordinary tribe. In addition, I have searched and included some of the best photos of Apaches from that era, which I collected from Library of Congress Archives. What impressed me most about Geronimo was his brevity of words, yet his ability to take a knife to the heart of anyone who reads his verbal history. Like most Apaches, Geronimo said little, but what he did say was profound and truthful. But most powerful is what Geronimo didn’t say in his recollections. It is between this silence one can feel the pain, sorrow, pride and bravery of the Apache People. Chet DembeckPublisher of One

    It includes a history of vampire literature, a professional dominatrix's examination of Rice's erotica, and a behind-the-scenes look at the making of the film version of Interview with the Vampire. From the adventures of the Vampire Lestat to those of the Mayfair Witches, from the evocative historical epic Cry to Heaven to the uninhibited erotica of Exit to Eden and the Sleeping Beauty trilogy, The Anne Rice Reader presents a captivating range of perspectives on the imagination of a writer who has enthralled her generation.

    Change may start at the White House, but it finishes at your house. In The Deplorables' Guide to Making America Great Again, Fox News Radio host Todd Starnes reports from the front lines of the culture war in America and provides insights on what you can do to bring about real and lasting change in our nation. We've told Washington enough is enough, and we want to change the course of the country. President Obama called us bitter. Hillary Clinton called us irredeemable. The mainstream media called us backwater bigots. We were mocked by Hollywood and dismissed by academics. We were marginalized by the media - bullied and belittled by sex and gender revolutionaries. With the election of Donald Trump, the American people have spoken.

    

    The entire South—its people, culture, history, customs, both past and present—has been and continues to be lied about and demonized by the unholy trinity of the American establishment: Academia, Hollywood, and the Media. In the midst of the anti-South hysteria currently infecting the American psyche—the banning of flags, charges of hate and “racism,” the removal and attempted removal of Confederate monuments, the renaming of schools, vandalism of monuments and property displaying the Confederate Battle Flag, and even physical assaults, albeit rarely at present, on people who display the symbols of the South — Shotwell Publishing offers this unapologetic, unreconstructed, pro-South book with the hope that it will reach those who are left that are not afraid to question the sanity of this cultural purge and the veracity of its narrative concerning the South.

    He brings the meetings, practice sessions, recruiting calls and game day experience to light like never before. Fans who want to know what goes on behind the scenes will find out in this book.”–RON ZOOK, head football coach, the University of FloridaIn Every Week a Season, acclaimed sports reporter and author Brian Curtis takes readers on an unprecedented whirlwind tour of NCAA Division I football. It’s a world that breeds great drama, a world that millions watch but few understand. It is a multibillion-dollar business. It is an obsession.To get to the beating heart of college football, Curtis embarked on a breakneck itinerary that took him where all red-blooded college football fans long to be: behind the scenes at nine big-time programs. In nine weeks, Curtis visited Colorado State University, the University of Georgia, Boston College, the University of Tennessee, the University of Maryland, the University of Wisconsin, Louisiana State University, Florida State University, and Arizona State University. He braved the rain to watch Wisconsin pull off the upset of the year; he was at Neyland Stadium to see Tennessee manage a thrilling overtime victory; he was in Tallahassee to witness Florida State’s dramatic double overtime battle for the ACC title. As added bonuses, he was with Georgia when the team fought for the SEC Championship, and on the LSU sideline when the boys from Baton Rouge defeated Oklahoma to capture the BCS National Championship. At each stop, he brings us inside the game’s inner sanctum: in team meetings and scouting sessions; on the field and on the sidelines, during scrimmages, practices, and games; at pre-game traditions, meals, and religious services; in the locker room before the game and at half-time. Virtually nothing and no one was off-limits. Along with the players, Curtis got to know the coaches–from the young guns to the legends–spending time with them in their offices and on the road. We see firsthand the challenges of running a major college football program–when called on, coaches must serve as CEOs, PR gurus, lawyers, politicians, and policemen. We also learn of the sacrifices made by wives and children that enable coaches to keep the numerous young athletes under their supervision focused, secure, and happy. Brian Curtis gives a no-holds-barred insider’s account that will rank as one of the most honest and accurate books on big-time sports in America. Short of strapping on a helmet, you’ll never get closer to the game.From the Hardcover edition.

    Brought together in one volume and edited by historian Douglas Brinkley, "The Reagan Diaries" provides a striking insight into one of this nation's most important presidencies and sheds new light on the character of a true American leader.