You may find it for free on the web. Purchase of the Kindle edition includes wireless delivery.

    After highlighting the benefits of Lean methods for patients, employees, physicians, and the hospital itself, he explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes -- effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.Additionally, Graban describes how Standardized Work and error-proofing can prevent common hospital errors and details root cause problem-solving and daily improvement processes that can engage all personnel in systemic improvement. A unique guide for healthcare professionals, Lean Hospitals clearly elaborates the steps they can take to begin the proactive process of Lean implementation.The book has an accompanying website with more information.Mark Graban was quoted in a July 2010 New York Times article about lean hospitals.*Given the increase in candidates from the health services sector, the Lean Certification and Oversight Appeals committee has approved Lean Hospitals by Mark Graban as recommended reading in pursuit of the Lean Bronze Certification exam.Mark Graban speaks about his book on the CRC Press YouTube channel.

    By delving into lives that would otherwise go unremarked, Kelly documents the modernization of the sex industry during the neoliberal era in the city of Tuxtla Gutiérrez and illustrates how state-regulated sex became part of a broader effort by government officials to bring modernity to Chiapas, one of Mexico's poorest and most conflicted states. Kelly's innovative approach locates prostitution in a political-economic context by treating it as work. Most valuably, she conveys her analysis through vivid portraits of the lives of the sex workers themselves and shows how the women involved are neither victims nor heroines.

    This book includes one of the sanest and most convincing arguments that I have read for experimentation in the writing of ethnography, which is supported by the text itself as an exemplar of a modest, theoretically unpretentious experiment that works very well indeed." George E. Marcus, Rice University"While a few Californians may be aware of the Tongan immigrant population in their midst, most Americans are unaware that the United States is a major terminus for the people of Tonga, an island nation in the South Pacific. Small examines Tongan migration to the United States in a 'transnational' perspective, stressing that many of the new migrant populations seem successfully to manage dual lives, in both the old country and the new. To that end, she describes life in contemporary Tongan communities and in U.S. settings." Library JournalThis book documents the momentous social phenomena of mass migration from agricultural ex-colonies and ex-protectorates to the industrial world. Cathy A. Small provides the poignant perspective of one extended family and one village in the Kingdom of Tonga, an independent island nation in the South Pacific which has lost one third of its population to migration since the mid-1960s. Moving between Tonga and California, Small chronicles the experiences of a family from the village of 'Olunga. Some members stayed and some migrated to California, in successive waves in the 1960s-1990s. Through their lives, she presents a striking picture of Tongan culture in the United States. Returning to 'Olunga with family members and their American-born children, Small shows what happened to village life and to kin relationships thirty years after migration began.

    In The Happy Vegan, Simmons shares how once he started practicing yoga and meditation, he became more conscious of his choices, particularly the choices he made regarding his diet. Simmons first adopted a vegetarian and then vegan diet, and almost immediately began to experience the physical, mental, and emotional benefits of eating green and clean. He delves into research about mindful eating, the links between stress and poor eating habits, the importance of listening to your body, the well-documented problems associated with eating animal products and processed foods, along with tips on how to transition to a vegan diet. Drawing on his own experience, the experiences of others, and science and research on the health benefits of conscious eating and veganism, The Happy Vegan is an accessible and inspiring guide to help others make the move toward a vegan diet and a more successful, focused, and purposeful life.

    Stine's Goosebumps books have had a resurgence of late following the success of the film starring Jack Black. This collection contains 10 of the classic tales of terror - all with refreshed jacket artwork - that will give children a fright! A favourite with generations, among the books to give kids nightmares are Revenge of the Lawn Gnomes, The Haunted Car and the seminal Night of the Living Dummy - starring none other than Slappy the dummy. Having sold over 400 million copies around the world, these spooky books will be returned to time and time again by children who love nothing more than to get the creeps. Titles in this collection (10) Stay out of the Basement The Ghost Next Door Revenge of the Lawn Gnomes The Haunted Car Let's Get Invisible The Scarecrow Walks at Night The Curse of the Mummy's Tomb The Blob That Ate Everyone Night of the Living Dummy The Werewolf of Fever Swamp

    Mark Mason has embarked on a tour of the country, immersing himself in Britain's history on a roundabout journey from AB to ZE. On the lookout for interesting place names and unusual monuments, along the way he discovers what the Queen keeps in her handbag, why the Jack Russell has a white coat and how Jimi Hendrix got confused by the M1. He visits the Harrogate hotel where Agatha Christie hid for eleven days, a bungalow in Kent that can't get a mobile phone signal because of the Second World War and the grave of a Scottish duke whose legs had to be cut off so he could fit in his coffin.At the same time Mason paints an affectionate portrait of Britain int he 21st century, from aggressive seagulls in Blackpool to 'seasoned' drinkers in Surrey. And his travels offer the perfect opportunity to delve into the history of the Royal Mail, compete with pillar boxes, posties and Penny Reds - plus Oscar Wide's unconventional method of posting a letter.A charming mix of fact, anecdote and overheard conversation, Mail Obsession plays homage to Britain's wonderful past and its curious present.

    Once an elite military cop, Reacher is now a man with no phone, no address, and no ties anywhere. He wanders the land and lives in the moment—a cool-headed righter of wrongs who can’t let the bad guys get away with anything. This addictive eBook bundle features ten Reacher adventures, which can be read in any order. But fair warning: Once you start, you won’t stop until you’ve finished them all.   PERSUADER THE ENEMY ONE SHOT THE HARD WAY BAD LUCK AND TROUBLE NOTHING TO LOSE GONE TOMORROW 61 HOURS WORTH DYING FOR THE AFFAIR   And don’t miss the preview of A Wanted Man!

    Sapolsky's acclaimed and successful Why Zebras Don't Get Ulcers features new chapters on how stress affects sleep and addiction, as well as new insights into anxiety and personality disorder and the impact of spirituality on managing stress.As Sapolsky explains, most of us do not lie awake at night worrying about whether we have leprosy or malaria. Instead, the diseases we fear--and the ones that plague us now--are illnesses brought on by the slow accumulation of damage, such as heart disease and cancer. When we worry or experience stress, our body turns on the same physiological responses that an animal's does, but we do not resolve conflict in the same way--through fighting or fleeing. Over time, this activation of a stress response makes us sick.

    And the Republic commandos are the best of the best. As the Clone Wars rage, victory or defeat lies in the hands of these elite squads, stone-cold soldiers who go where no one else will, and do what no one else can....Hard Contact: It is three months after the Battle of Geonosis. On the backwater planet Qiilura, a Separatist scientist has created a nanovirus designed to kill clone soldiers, and it will be up to four Republic commandosthe Omega Squadto apprehend her and sabotage her research. When Darman, the squad's demolitions expert, gets cut off from the others during planetfall, he meets up with Etain, a stranded Jedi Padawan who has lost her Master. He expects her to be a competent commander, but that hope vanishes once she admits to her woeful inexperience. A long dangerous journey lies ahead, through hostile territory brimming with Trandoshan slavers, Separatists and suspicious natives. A single misstep could mean discovery...and death. Triple Zero: A year after Geonosis, the Republic commandos are being deployed on missions that take them beyond the battlefield and further into sabotage and intelligence operations in Separatist territory. Now, after a close brush with death, the Omega Squad is sent to the toughest terrain in the galaxy: Coruscant. Teaming up with Etain, now a Jedi General, and their legendary training sergeant Kal Skirata and his Null commandosa secret force even the Kaminoan cloners deem too dangerous to unleashthey pursue Separatist terrorists in the treacherous skylanes and labyrinthine underlevels of the world city. It's a critical mission unlike any they've ever tackledand it will test their courage and their friendship to the limit.

    He explains what the mind is, how it evolved, and how it allows us to see, think, feel, laugh, interact, enjoy the arts, and ponder the mysteries of life. And he does it with the wit that prompted Mark Ridley to write in the New York Times Book Review, "No other science writer makes me laugh so much. . . . [Pinker] deserves the superlatives that are lavished on him."  The arguments in the book are as bold as its title. Pinker rehabilitates some unfashionable ideas, such as that the mind is a computer and that human nature was shaped by natural selection, and challenges fashionable ones, such as that passionate emotions are irrational, that parents socialize their children, and that nature is good and modern society corrupting. Winner of the Los Angeles Times Book Prize A New York Times Notable Book of the Year and Publishers Weekly Best Book of 1997 Featured in Time magazine, the New York Times Magazine, The New Yorker, Nature, Science, Lingua Franca, and Science Times Front-page reviews in the Washington Post Book World, the Boston Globe Book Section, and the San Diego Union Book Review

    This includes his servant, who makes a desperate bid for his life in this early William Faulkner short story.Although primarily known for his novels, Faulkner wrote in a variety of formats, including plays, poetry, essays, screenplays, and short stories, many of which are highly acclaimed and anthologized. Like his novels, many of Faulkner’s short stories are set in fictional Yoknapatawapha County, a setting inspired by Lafayette County, where Faulkner spent most of his life. His first short story collection, These 13 (1931), includes many of his most frequently anthologized stories, including "A Rose for Emily", "Red Leaves" and "That Evening Sun."HarperCollins brings great works of literature to life in digital format, upholding the highest standards in ebook production and celebrating reading in all its forms. Look for more titles in the HarperCollins short-stories collection to build your digital library.

    He wants you to step up, level up and make a difference. And, as usual, he's telling us stories we won't soon forget.Entrepreneur called Seth a marketing wizard. Bono picked one of his TED talks as a personal favorite. And Business Week said he was "the ultimate entrepreneur for the information age." But most of all, Seth is a teacher, an inspiring narrator of our best possible future. Footprints on the Moon challenges each of us to make a difference. Now more than ever.

    Scientists have long supported this assumption by claiming that emotions are hardwired in the body or the brain. Today, however, the science of emotion is in the midst of a revolution on par with the discovery of relativity in physics and natural selection in biology—ans this paradigm shift has far-reaching implications for us all.Leading the charge is psychologist and neuroscientist Lisa Feldman Barrett, whose theory of emotion is driving a deeper understanding of the mind and brain, and shedding new light on what it means to be human. Her research overturns the widely held belief that emotions are housed in different parts of the brain and are universally expressed and recognized. Instead, she has shown that emotion is constructed in the moment, by core systems that interact across the whole brain, aided by a lifetime of learning. This new theory means that you play a much greater role in your emotional life than you ever thought. Its repercussions are already shaking the foundations not only of psychology but also of medicine, the legal system, child-rearing, meditation, and even airport security.Why do emotions feel automatic? Does rational thought really control emotion? How does emotion affect disease? How can you make your children more emotionally intelligent? How Emotions Are Made answers these questions and many more, revealing the latest research and intriguing practical applications of the new science of emotion, mind, and brain.