Throughout the shift, the dispatcher is faced with stabbings, robberies, medical calls, fights, and a variety of other calls. There is no telling what the next call will bring. Some of the calls faced by the dispatcher are heinous, some are tragic, and some are a complete waste of time.You will get to see what life is really like for a 911 dispatcher. While some of the details have been modified to protect the identity of those involved, this books was inspired by true and actual calls handled by a 911 dispatcher.Warning: This book contains some adult language and topics.

    “This is Steve Jobs. I saw your picture in a magazine a few years ago and thought we’d work together someday.” After Steve Jobs was unceremoniously dismissed from Apple, he bought a little-known graphics company called Pixar. One day, out of the blue, Jobs called Lawrence Levy, a Harvard-trained lawyer and executive to whom he had never spoken before, to persuade Levy to help him get Pixar off the ground. What Levy found was a company on the verge of failure. To Pixar and Beyond is the story of what happened next: how, working closely with Jobs, Levy produced and implemented a highly improbable plan that transformed Pixar into one of Hollywood’s greatest success stories. Set in the worlds of Silicon Valley and Hollywood, the book takes readers inside Pixar, Disney, law firms, and investment banks. It provides an up-close, firsthand account of Pixar’s ascent, how it made creative choices, Levy’s enduring collaboration and friendship with Jobs, and how Levy came to see in Pixar deeper lessons that can apply to many aspects of our lives.

    This version of the Beatles legend smoothed the rough edges and filled in the fault lines, and for more than forty years this manicured version of the Beatles story has sustained as truth - until now.The product of almost a decade of research, hundreds of unprecedented interviews, and the discovery of scores of never-before-revealed documents, Bob Spitz's The Beatles is the biography fans have been waiting for -- a vast, complete account as brilliant and joyous and revelatory as a Beatles record itself. Spitz begins in Liverpool, a hard city knocked on its heels. In the housing projects and school playgrounds, four boys would discover themselves -- and via late-night radio broadcasts, a new form of music called rock 'n roll.Never before has a biography of musicians been so immersive and textured. Spitz takes us down Penny Lane and to Strawberry Field (John later added the s), to Hamburg, Germany, where -- amid the squalor and the violence and the pep pills -- the Beatles truly became the Beatles. We are there in the McCartney living room when Paul and John learn to write songs together; in the heat of Liverpool's Cavern Club, where jazz has been the norm before the Beatles show up; backstage the night Ringo takes over on drums; in seedy German strip clubs where George lies about his age so the band can perform; on the lonely tours through frigid Scottish towns before the breakthrough; at Abbey Road Studios, where a young producer named George Martin takes them under his wing; at the Ed Sullivan Show as America discovers the joy and the madness; and onward and upward: up the charts, from Shea to San Francisco, through the London night, on to India, through marmalade skies, across the universe...all the way to a rooftop concert and one last moment of laughter and music.It is all here, raw and right: the highs and the lows, the love and the rivalry, the awe and the jealousy, the drugs, the tears, the thrill, the magic never again to be repeated. Open this book and begin to read -- Bob Spitz's masterpiece is, at long last, the biography the Beatles deserve.

    During the second world war Eric Lomax was forced to work on the notorious Burma-Siam Railway and was tortured by the Japanese for making a crude radio.Left emotionally scarred and unable to form normal relationships Lomax suffered for years until, with the help of his wife Patti and the Medical Foundation for the Care of Victims of Torture, he came to terms with what had happened and, fifty years after the terrible events, was able to meet one of his tormentors.The Railway Man is an incredible story of innocence betrayed, and of survival and courage in the face of horror.

    His life, too, is the stuff of legend, from his survival of the siege of Leningrad in early childhood to his expulsion from the Soviet Union and his achievements as a Nobel Prize winner and America’s poet laureate.In this penetrating biography, Brodsky’s life and work are illuminated by his great friend, the late poet and literary scholar Lev Loseff. Drawing on a wide range of source materials, some previously unpublished, and extensive interviews with writers and critics, Loseff carefully reconstructs Brodsky’s personal history while offering deft and sensitive commentary on the philosophical, religious, and mythological sources that influenced the poet’s work. Published to great acclaim in Russia and now available in English for the first time, this is literary biography of the first order, and sets the groundwork for any books on Brodsky that might follow.

    When Hannah Breece came to Alaska in 1904, it was a remote lawless wilderness of prospectors, murderous bootleggers, tribal chiefs, and Russian priests. She spent fourteen years educating Athabascans, Aleuts, Inuit and Russians with the stubborn generosity of a born teacher and the clarity of an original and independent mind. Jane Jacobs, Hannah's great-niece, here offers an historical context to Breece's remarkable eyewitness account, filling in the narrative gaps, but always allowing the original words to ring clearly. It is more than an adventure story: it is a powerful work of women's history that provides important—and, at times, unsettling—insights into the unexamined assumptions and attitudes that governed white settlers’ behaviour toward native communities at the turn of the century.

    It will enable making a design for almost any kind of building, or any part of the built environment. ‘Patterns,’ the units of this language, are answers to design problems: how high should a window sill be?; how many stories should a building have?; how much space in a neighborhood should be devoted to grass and trees?More than 250 of the patterns in this language are outlined, each consisting of a problem statement, a discussion of the problem with an illustration, and a solution. As the authors say in their introduction, many of the patterns are archetypal, so deeply rooted in the nature of things that it seems likely that they will be a part of human nature and human action as much in five hundred years as they are today.A Pattern Language is related to Alexander’s other works in the Center for Environmental Structure series: The Timeless Way of Building (introductory volume) and The Oregon Experiment.

    John Wright s Indian Summers

    When a "confidential informant" made contact with his boss at the Bureau of Alcohol, Tobacco and Firearms, offering to take an agent inside the San Fernando chapter of the Mongols (the scourge of Southern California, and one of the most dangerous gangs in America), Queen jumped at the chance, not realizing that he was kicking-starting the most extensive undercover operation inside an outlaw motorcycle gang in the history of American law enforcement.Nor did Queen suspect that he would penetrate the gang so successfully that he would become a fully "patched-in" member, eventually rising through their ranks to the office of treasurer, where he had unprecedented access to evidence of their criminal activity. After Queen spent twenty-eight months as "Billy St. John," the bearded, beer-swilling, Harley-riding gang-banger, the truth of his identity became blurry, even to himself.During his initial "prospecting" phase, Queen was at the mercy of crank-fueled criminal psychopaths who sought to have him test his mettle and prove his fealty by any means necessary, from selling (and doing) drugs, to arms trafficking, stealing motorcycles, driving getaway cars, and, in one shocking instance, stitching up the face of a Mongol "ol' lady" after a particularly brutal beating at the hands of her boyfriend.Yet despite the constant criminality of the gang, for whom planning cop killings and gang rapes were business as usual, Queen also came to see the genuine camaraderie they shared. When his lengthy undercover work totally isolated Queen from family, his friends, and ATF colleagues, the Mongols felt like the only family he had left. "I had no doubt these guys genuinely loved Billy St. John and would have laid down their lives for him. But they wouldn't hesitate to murder Billy Queen."From Queen's first sleight of hand with a line of methamphetamine in front of him and a knife at his throat, to the fearsome face-off with their decades-old enemy, the Hell's Angels (a brawl that left three bikers dead), to the heartbreaking scene of a father ostracized at Parents' Night because his deranged-outlaw appearance precluded any interaction with regular citizens, Under and Alone is a breathless, adrenaline-charged read that puts you on the street with some of the most dangerous men in America and with the law enforcement agents who risk everything to bring them in.

    In his brilliant exploration of this defining yet neglected shoreline, personal essayist Philip Lopate also recovers a part of the city's soul. A native New Yorker, Lopate has embraced Manhattan by walking every inch of its perimeter, telling stories on the way of pirates (Captain Kidd) and power brokers (Robert Moses), the lowly shipworm and Typhoid Mary, public housing in Harlem and the building of the Brooklyn Bridge. He evokes the magic of the once bustling old port from Melville's and Whitman's day to the era of the longshoremen in On the Waterfront, while appraising today's developers and environmental activists, and probing new plans for parks and pleasure domes with river views. Whether escorting us into unfamiliar, hazardous crannies or along a Beaux Arts esplanade, Waterfront is a grand literary ramble and defense of urban life by one of our most perceptive observers.

    Turing’s openness about his homosexuality at a time when it was an imprisonable offense ultimately led to his untimely lo death at the age of only forty-one. In Alan Turing: Unlocking the Enigma, David Boyle reveals the mysteries behind the man and his remarkable career. Aged just 22, Turing was elected a fellow at King's College, Cambridge on the strength of a dissertation in which he proved the central limit theorem. By the age of 33, he had been awarded the OBE by King George VI for his wartime services: Turing was instrumental in cracking the Nazi Enigma machines at the top secret code breaking establishment at Bletchley Park during the Second World War.But his achievements were to be tragically overshadowed by the paranoia of the post-War years. Hounded for his supposedly subversive views and for his sexuality, Turing was prosecuted in 1952, and forced to accept the humiliation of hormone treatment to avoid a prison sentence. Just two years later, at the age of 41 he was dead. The verdict: cyanide poisoning.Was Turing’s death accidental as his mother always claimed? Or did persistent persecution drive him to take him own life?Alan Turing: Unlocking the Enigma seeks to find the man behind the science, illuminating the life of a person who is still a shadowy presence behind his brilliant achievements.

    . . to walk New York City streets with hookers and pimps to expose violent prostitution; to march with civil rights protesters in Northern Ireland as British paratroopers opened fire; to seek out Egypt’s president Anwar Sadat when he was targeted for death after making peace with Israel. Always on the cutting edge of social issues, Sheehy reveals the obstacles and opportunities encountered when she dared to blaze a trail in a “man’s world.” Daring is also a beguiling love story of Sheehy’s tempestuous romance with and eventual happy marriage to Clay Felker, the charismatic creator of New York magazine. As well, Sheehy recounts her audacious pursuit and intimate portraits of many 20th century leaders, including Hillary Clinton, Presidents George H. W. and George W. Bush, and the world-altering attraction between Margaret Thatcher and Mikhail Gorbachev.Sheehy reflects on desire, ambition, and wanting it all—career, love, children, friends, social significance—and lays bare her major life passages: false starts and surprise successes, the shock of failures and inner crises; betrayal in a first marriage; life as a single mother; flings of an ardent, liberated young woman; her adoption of a second daughter from a refugee camp; marriage to the love of her life and their ensuing years of happiness, even in the shadow of illness.Now stronger than ever, Sheehy speaks from hard-won experience to today’s young women. Her fascinating, no-holds-barred story is a testament to guts, resilience, smarts, and daring, and offers a bold perspective on all of life’s passages.

     From 1966 through the mid-70s he could change a game just by stepping on the ice. Orr could do things that others simply couldn’t, and while teammates and opponents alike scrambled to keep up, at times they could do little more than stop and watch. Many of his records still stand today and he remains the gold standard by which all other players are judged.  Mention his name to any hockey fan – or to anyone in New England – and a look of awe will appear. But skill on the ice is only a part of his story. All of the trophies, records, and press clippings leave unsaid as much about the man as they reveal. They tell us what Orr did, but don’t tell us what inspired him, who taught him, or what he learned along the way. They don’t tell what it was like for a shy small-town kid to become one of the most celebrated athletes in the history of the game, all the while in the full glare of the media. They don’t tell us what it was like when the agent he regarded as his brother betrayed him and left him in financial ruin, at the same time his battered knee left him unable to play the game he himself had redefined only a few seasons earlier. They don’t tell about the players and people he learned to most admire along the way. They don’t tell what he thinks of the game of hockey today. Orr himself has never put all this into words, until now. After decades of refusing to speak of his past in articles or “authorized” biographies, he finally tells his story, because he has something to share: “I am a parent and a grandparent and I believe that I have lessons worth passing along.”  In the end, this is not just a book about hockey. The most meaningful biographies and memoirs rise above the careers out of which they grew. Bobby Orr’s life goes far deeper than Stanley Cup rings, trophies and recognitions. His story is not only about the game, but also the age in which it was played. It’s the story of a small-town kid who came to define its highs and lows, and inevitably it is a story of the lessons he learned along the way.

    This long out-of-paint autobiography provides insight into the genesis of Bunuel's films and conveys his frank opinions on dwarves, Catholicism, the Marquis de Sade, food, and smoking, not to mention his recipe for a good dry martini!

    It is also armed with nuclear weapons. Between 150,000 and 200,000 people are being held in its political prison camps, which have existed twice as long as Stalin's Soviet gulags and twelve times as long as the Nazi concentration camps. Very few born and raised in these camps have escaped. But Shin Donghyuk did.In Escape from Camp 14, acclaimed journalist Blaine Harden tells the story of Shin Dong-hyuk and through the lens of Shin's life unlocks the secrets of the world's most repressive totalitarian state. Shin knew nothing of civilized existence-he saw his mother as a competitor for food, guards raised him to be a snitch, and he witnessed the execution of his own family. Through Harden's harrowing narrative of Shin's life and remarkable escape, he offers an unequaled inside account of one of the world's darkest nations and a riveting tale of endurance, courage, and survival.