Here's the deal: At its core, selling isn't a patchwork of cheesy closing techniques, annoying high-pressure tactics, or gimmicky rebuttals. True salesmanship follows very specific laws, has very specific steps and stages, and leaves a customer feeling happy and helped. It's honest, respectful, enlightening, friendly, and done with real care. It's the type of selling that wins you not only customers, but fans. Not coincidentally, this is the type of selling that truly great salespeople have mastered. This is the type of selling that keeps pipelines full and moving, and that builds a strong, loyal customer base that continues to give back to you in the form of customer loyalty, reorders, and referrals. Well, that's what this book is all about. It will give you a crystal-clear picture of the exact steps that every sale must move through and why, and how to methodically take any prospect through each, and eventually to the close. And how to do it with integrity and pride. In this book, you'll learn things like... * The eight precise steps of every sale. Leave any out, and you will struggle. Use them all correctly, and you will be able to close unlimited sales. * The true purpose of the presentation and the crucial, often-missing steps that need to be taken first. If you're making the same presentation mistakes as most other salespeople, this chapter alone could double your sales. * How to easily discover which prospects can use and pay for your product/service, and which can't. Time is your most valuable commodity as a salesperson, and if wasted, it costs you money. * Learn how to smoothly create an abundance of closing opportunities, and know when to act on them and close. This is the hallmark of every master closer. Learn it, use it, and profit. * Why it's a myth that you need to know multiple ways to close deals. Learn this one, simple method, and you'll be able to use it to close all of your sales. * Simple formulas to turn any objection into a closing opportunity. Use them and never fear hearing a prospect's objection ever again. * And a whole lot more! This is more than a just a book, really. It's a step-by-step sales training course. Each chapter ends with precise exercises that will help you master each technique taught and each step of the sales process. If you are new to sales, make this book the first one you read, and you will greatly increase your chances for quick success. If you are a seasoned veteran and are looking for ways to improve your numbers, this book will help you make your sales goals a reality. SPECIAL BONUS FOR READERS! With this book you'll also get a free "Road Map" from the author that lays out, in a PDF chart, every step and key principles taught in the book. Print it out and keep it handy because it makes for a great "cheat sheet" to use while selling, or just to refresh on what you've learned. Scroll up, click the "Buy" button now, learn the secrets of master closers, and use them to sell more, sell easier, and sell faster!

    Zinn portrays a side of American history that can largely be seen as the exploitation and manipulation of the majority by rigged systems that hugely favor a small aggregate of elite rulers from across the orthodox political parties.A People's History has been assigned as reading in many high schools and colleges across the United States. It has also resulted in a change in the focus of historical work, which now includes stories that previously were ignoredLibrary Journal calls Howard Zinn’s book “a brilliant and moving history of the American people from the point of view of those…whose plight has been largely omitted from most histories.”

    Learn why some people make dream after dream come true, while others just continue dreaming and spend their lives building dreams for someone else. It's not just another self-help motivation tool of methods you must learn in order to travel the path to success. It shows you how to create powerful results from the simple daily activities of your life, by using tools that are already within you.In this 8th anniversary edition you'll read not only the life-changing concepts of the original book, but also learn what author Jeff Olson discovered as he continued along the slight edge path: the Secret to Happiness and the Ripple Effect.This edition of The Slight Edge isn't just the story, but also how the story continues to create life-altering dynamics—how a way of thinking, a way of processing information, can impact daily choices that will lead you to the success and happiness you desire. The Slight Edge is "the key" that will make all the other how-to books and self-help information that you read, watch and hear actually work.

    The lack of movement in who gets where in society - particularly when people are stuck at the bottom and the top - costs the nation dear, both in terms of the unfulfilled talents of those left behind and an increasingly detached elite, disinterested in improvements that benefit the rest of society.This book analyses cutting-edge research into how social mobility has changed in Britain over the years, the shifting role of schools and universities in creating a fairer future, and the key to what makes some countries and regions so much richer in opportunities, bringing a clearer understanding of what works and how we can better shape our future.

    So begins Yusef Salaam telling his story. No one's life is the sum of the worst things that happened to them, and during Yusef Salaam's seven years of wrongful incarceration as one of the Central Park Five, he grew from child to man, and gained a spiritual perspective on life. Yusef learned that we're all "born on purpose, with a purpose." Despite having confronted the racist heart of America while being "run over by the spiked wheels of injustice," Yusef channeled his energy and pain into something positive, not just for himself but for other marginalized people and communities.Better Not Bitter is the first time that one of the now Exonerated Five is telling his individual story, in his own words. Yusef writes his narrative: growing up Black in central Harlem in the '80s, being raised by a strong, fierce mother and grandmother, his years of incarceration, his reentry, and exoneration. Yusef connects these stories to lessons and principles he learned that gave him the power to survive through the worst of life's experiences. He inspires readers to accept their own path, to understand their own sense of purpose. With his intimate personal insights, Yusef unpacks the systems built and designed for profit and the oppression of Black and Brown people. He inspires readers to channel their fury into action, and through the spiritual, to turn that anger and trauma into a constructive force that lives alongside accountability and mobilizes change.This memoir is an inspiring story that grew out of one of the gravest miscarriages of justice, one that not only speaks to a moment in time or the rage-filled present, but reflects a 400-year history of a nation's inability to be held accountable for its sins. Yusef Salaam's message is vital for our times, a motivating resource for enacting change. Better, Not Bitter has the power to soothe, inspire and transform. It is a galvanizing call to action.

    After years away, fighting in a war against his own people, he returns to his village to find his parents gone, and his sister Afiya given away.Another young man returns at the same time. Hamza was not stolen for the war, but sold into it; he has grown up at the right hand of an officer whose protection has marked him life. With nothing but the clothes on his back, he seeks only work and security – and the love of the beautiful Afiya.As fate knots these young people together, as they live and work and fall in love, the shadow of a new war on another continent lengthens and darkens, ready to snatch them up and carry them away…

    Beautifully written, People Like Us makes a deeply personal case for a world in which anybody can reach success, but doesn't have to leave a part of themselves behind to achieve it.' David Lammy MPWhat does it take to make it in modern Britain? Ask a politician, and they'll tell you it's hard work. Ask a millionaire, and they'll tell you it's talent. Ask a CEO and they'll tell you it's dedication. But what if none of those things is enough?Raised on benefits and having attended some of the lowest-performing schools in the country, barrister Hashi Mohamed knows something about social mobility. In People Like Us, he shares what he has learned: from the stark statistics that reveal the depth of the problem to the failures of imagination, education and confidence that compound it. We live in a society where the single greatest indicator of what your job will be is the job of your parents. Where power and privilege are concentrated among the 7 per cent of the population who were privately educated. Where, if your name sounds black or Asian, you'll need to send out twice as many job applications as your white neighbour. Wherever you are on the social spectrum, this is an essential investigation into our society's most intractable problem. We have more power than we realise to change things for the better.

    Living in the northeast province of what used to be the United States, she is a rising star at The Artificial Intelligence Company, training and managing sentient beings called “AIs” in the enigmatic parallel universe of Virtual Reality. When a seemingly harmless lark sends Kim’s life spinning out of control and the AIs begin to go mad, Kim launches into a journey of self-discovery and chaos that threatens to tear down society’s corrupt powers, and possibly civilization itself.For fans of classic dystopian literature like Brave New World and ground-breaking TV shows like Black Mirror, Stanfill explores the lurking dangers of a surveillance state where privacy is dead, corporations have unlimited power, and even using the word “I” is forbidden.

    Reunited after decades with her long-lost son, everything should have been perfect. Yet it wasn’t. Without the constant grief, she became aware of how empty her life was. Hoping that spending the Christmas holidays with her son and his new bride would improve her outlook, Sarah met an ill fate once more. With her carriage broken down in a snowstorm, she sets out on foot to reach the family home, not realizing just how treacherous the conditions are. Bransen Middlethorpe is also at loose ends. Since his brother’s untimely but mostly welcomed demise, it’s been his job to look after the estates… and his brother’s widow. To say that Sarah had resented his interference was to put it mildly. But with his nephew returned, looking after the estates and after her, are no longer his purview—that is until he encounters Sarah braving blizzard like conditions. Furious with her and terrified at what might have happened had he not found her; they are forced to take shelter for the night in his small cottage on the family estate. While they are trapped by a blanket of snow and ice, they are forced to face the truth. There is far more between them than simply shared history. In such an intimate setting, they have no choice but to acknowledge the desire they both feel… and the love they’ve been denying for decades.

    But satisfactory answers have been hard to find for lack of adequate data and clear guiding theories. In Capital in the Twenty-First Century, Thomas Piketty analyzes a unique collection of data from twenty countries, ranging as far back as the eighteenth century, to uncover key economic and social patterns. His findings will transform debate and set the agenda for the next generation of thought about wealth and inequality.Piketty shows that modern economic growth and the diffusion of knowledge have allowed us to avoid inequalities on the apocalyptic scale predicted by Karl Marx. But we have not modified the deep structures of capital and inequality as much as we thought in the optimistic decades following World War II. The main driver of inequality—the tendency of returns on capital to exceed the rate of economic growth—today threatens to generate extreme inequalities that stir discontent and undermine democratic values. But economic trends are not acts of God. Political action has curbed dangerous inequalities in the past, Piketty says, and may do so again.

    In Four Lost Cities, acclaimed science journalist Annalee Newitz takes readers on an entertaining and mind-bending adventure into the deep history of urban life. Investigating across the centuries and around the world, Newitz explores the rise and fall of four ancient cities, each the center of a sophisticated civilization: the Neolithic site of Çatalhöyük in Central Turkey, the Roman vacation town of Pompeii on Italy’s southern coast, the medieval megacity of Angkor in Cambodia, and the indigenous metropolis Cahokia, which stood beside the Mississippi River where East St. Louis is today.Newitz travels to all four sites and investigates the cutting-edge research in archaeology, revealing the mix of environmental changes and political turmoil that doomed these ancient settlements. Tracing the early development of urban planning, Newitz also introduces us to the often anonymous workers—slaves, women, immigrants, and manual laborers—who built these cities and created monuments that lasted millennia.Four Lost Cities is a journey into the forgotten past, but, foreseeing a future in which the majority of people on Earth will be living in cities, it may also reveal something of our own fate.

    Over the next decade, a handful of scientists, politicians, and strategists, led by two unlikely heroes, risked their careers in a desperate, escalating campaign to convince the world to act before it was too late. Losing Earth is their story, and ours.The New York Times Magazine devoted an entire issue to Nathaniel Rich's groundbreaking chronicle of that decade, which became an instant journalistic phenomenon--the subject of news coverage, editorials, and conversations all over the world. In its emphasis on the lives of the people who grappled with the great existential threat of our age, it made vivid the moral dimensions of our shared plight.Now expanded into book form, Losing Earth tells the human story of climate change in even richer, more intimate terms. It reveals, in previously unreported detail, the birth of climate denialism and the genesis of the fossil fuel industry's coordinated effort to thwart climate policy through misinformation propaganda and political influence. The book carries the story into the present day, wrestling with the long shadow of our past failures and asking crucial questions about how we make sense of our past, our future, and ourselves.Like John Hersey's Hiroshima and Jonathan Schell's The Fate of the Earth, Losing Earth is the rarest of achievements: a riveting work of dramatic history that articulates a moral framework for understanding how we got here, and how we must go forward.

    Conference Theme: No Greater Love. Dr. Willard explains the importance of the Apostle Paul's teaching on love: "It is Paul who really helps us to understand the love of which Jesus and the New Testament speak. There is, needless to say, much confusion about love, and what Paul says about it, as well as his practice, can help us to get agape love—and therewith all the other 'loves' of the Greek and other languages—right." This paper is being sold on Kindle in order to fund ongoing work of the Dallas Willard family to continue his legacy through publishing his unpublished works and making his ideas accessible to the broadest possible audience.

    What may or may not be useful to Johnny as he flees is that he comes from an African-American family that has been gifted with super powers that are a bit, well, odd. Okay, very odd. For example, Johnny's father could see colors no one else could see. His brother could scale perfectly flat walls. His cousin belches fire. And Johnny himself can make precise maps of any space you name, whether he's been there or not.In the old days, the Ribkins family tried to apply their gifts to the civil rights effort, calling themselves The Justice Committee. But when their, eh, superpowers proved insufficient, the group fell apart. Out of frustration Johnny and his brother used their talents to stage a series of burglaries, each more daring than the last. Fast forward a couple decades and Johnny’s on a race against the clock to dig up loot he's stashed all over Florida. His brother is gone, but he has an unexpected sidekick: his brother's daughter, Eloise, who has a special superpower of her own. Inspired by W. E. B. Du Bois’s famous essay “The Talented Tenth” and fuelled by Ladee Hubbard’s marvelously original imagination, The Talented Ribkins is a big-hearted debut novel about race, class, politics, and the unique gifts that, while they may cause some problems from time to time, bind a family together.A big-hearted novel about a family with special gifts who sometimes stumble in their efforts to succeed in life, The Talented Ribkins draws on such novels as Toni Morrison’s SulaThe Intuitionist to weave themes of race, class, and politics into a wonderfully accomplished and engaging novel.

    They were alternately known as “waste people,” “offals,” “rubbish,” “lazy lubbers,” and “crackers.” By the 1850s, the downtrodden included so-called “clay eaters” and “sandhillers,” known for prematurely aged children distinguished by their yellowish skin, ragged clothing, and listless minds.Surveying political rhetoric and policy, popular literature and scientific theories over four hundred years, Isenberg upends assumptions about America’s supposedly class-free society––where liberty and hard work were meant to ensure real social mobility. Poor whites were central to the rise of the Republican Party in the early nineteenth century, and the Civil War itself was fought over class issues nearly as much as it was fought over slavery.Reconstruction pitted "poor white trash" against newly freed slaves, which factored in the rise of eugenics–-a widely popular movement embraced by Theodore Roosevelt that targeted poor whites for sterilization. These poor were at the heart of New Deal reforms and LBJ’s Great Society; they haunt us in reality TV shows like Here Comes Honey Boo Boo and Duck Dynasty. Marginalized as a class, "white trash" have always been at or near the center of major political debates over the character of the American identity.We acknowledge racial injustice as an ugly stain on our nation’s history. With Isenberg’s landmark book, we will have to face the truth about the enduring, malevolent nature of class as well.