By following the many programming examples included in the book and in the exercise sets, readers will gain a significant understanding of object-oriented techniques and will see how C++ can be an effective software development tool. HIGHLIGHTS *Presents file structures techniques, including direct access I/O, buffer packing and unpacking, indexing, cosequential processing, B-trees, and external hashing. *Includes extensive coverage of secondary storage devices, including disk, tape, and CD-ROM. *Covers the practice of object-oriented design and programming with complete implementations in C++. Every line of code in the book has been tested on a variety of C++ systems and is available on the Internet. *Develops a collection of C++ classes that provide a framework for solving file structure problems. *Includes class definitions, sample applications and programming problems and exercises, making this book a valuable learning and reference tool. ** Instructors materials are available from your sales rep. If you do not know your local sales representative, p

    Redemption calls her.A Gospel centered story about the power of God's love and redemption.

    As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

    By following the recommendations of the Association of Computing Machinery's Java Task Force, this first edition text adopts a modern objects-first approach that introduces readers to useful hierarchies from the very beginning.KEY TOPICS: Introduction; Programming by Example; Expressions; Statement Forms; Methods; Objects and Classes; Objects and Memory; Strings and Characters; Object-Oriented Graphics; Event-Driven Programs; Arrays and ArrayLists; Searching and Sorting; Collection Classes; Looking Ahead.MARKET: A modern objects-first approach to the Java programming language that introduces readers to useful class hierarchies from the very beginning.

    Problems are designed to progressively enhance MATLAB-use proficiency, so students need not be familiar with MATLAB at the start of your course. Program scripts that are answers to exercises in the text are available at no charge in electronic form (see Teaching Resources below). *Supplement and Review Mini-Chapters after each of the text's three parts contain an extensive review list of terms, test-like problem sets with answers, and detailed suggestions on supplemental reading to reinforce students' learning and help them prepare for exams. *Read-Only Chapters, strategically placed to provide a change of pace during the course, provide informative, yet enjoyable reading for students. *Measurement Details and Results samples offer students a realistic perspective on the seldom-perfect nature of device characteristics, contrary to the way they are often represented in introductory texts. Content Highlig

    K. Ching into a single volume Introduction to Architecture presents the essential texts and drawings of Francis D. K. Ching for those new to architecture and design. With his typical highly graphic approach, this is the first introductory text from Ching that surveys the design of spaces, buildings, and cities. In an easy to understand format, readers will explore the histories and theories of architecture, design elements and process, and the technical aspects of the contemporary profession of architecture.The book explains the experience and practice of architecture and allied disciplines for future professionals, while those who love the beauty of architecture drawing will delight in the gorgeous illustrations included.Overview of the issues and practices of architecture in an all-in-one introductory text Includes new chapters and introductory essays by James Eckler, and features more than 1,000 drawings throughout Professor Ching is the bestselling author of numerous books on architecture and design, all published by Wiley; his works have been translated into 16 languages and are regarded as classics for their renowned graphical presentation For those pursuing a career in architecture or anyone who loves architectural design and drawing, Introduction to Architecture presents a beautifully illustrated and comprehensive guide to the subject.

    When her house catches fire, destroying the evidence she's collected, it seems the mastermind will do anything to keep Victoria from disclosing what she knows. Unsure what to do, she turns to her charming supervisor for help. But without much evidence, Jeff Tucker is reluctant to believe Victoria…until they both become suspects. Now they must work together to prove their innocence…and stay alive. With an unpredictable—and deadly—criminal after them, each step could be their last.

    For the first time ever, as you turn the pages of these complete stories, you will meet ten of the most recognized names in inspirational romance today and read their award winning, critically acclaimed stories all in the same collection. You're in for such a treat! Home Before Dark by Christy Barritt Daleigh McDermott finds a journal penned by her late father which sparks a dangerous investigation into his death with the assistance of Ryan Shields, the only man who believes her. Beyond the Waves; Pacific Shores Series, Book 1, by Lynnette Bonner Officer Kylen Sumner and Taysia Green have a history. He's broken her heart more than once. So when he returns home claiming he just might be in love with her, she wants nothing to do with him. If only her heart would get the message! Sapphire Ice; Jewel Series, Book 1, by Hallee Bridgeman The men in unbeliever Robin Bartlett's life have only ever been users. Believer Tony Viscolli's arrival and relentless interest in Robin both infuriates and intrigues her. A Love for Delicious; Woman of Courage series, Book 1, by Cynthia Hickey Widowed newlywed Delicious (Delly) finds herself stuck with 5 stepchildren all under age 13 on the opposite side of the country from Oregon and their uncle. She hits the trail, promising to do anything to gain the children their birthright and protect it from those out to take it. Can she guard her heart against the handsome trail guide, Zeke Williams? Waiting for Rachel; Those Karlsson Boys, Book 1, by Kimberly Rae Jordan Rachel Perkins is a loner who feels certain she's not the right woman for Damian Karlsson. Damien feels otherwise and is willing to do what it takes to change her mind and her heart. The Unveiling; Age of Faith series, Book 1, by Tamara Leigh Disguised as a squire, Lady Annyn Bretanne sets off on a quest to avenge her brother's murder by Baron Wulfrith. When her disguise is unveiled, they each face tests of faith and resolve. Saving Grace; Madison Falls, Book 1, by Lesley Ann McDaniel Grace is an opera singer forced by a stalker to go into hiding in a small town. There, in that most unexpected of places, Grace finds elusive love and claims her faith. Yesterday by Amanda Tru Hannah has the ability to time travel but there are consequences. After saving a family injured in a car accident, Hannah wakes the next morning to find her yesterday was five years ago! The Redemption; Legacy of the King's Pirates, Book 1, by MaryLu Tyndall Lady Charlisse Bristol sets off on a voyage in search of the father she never knew, only to find herself shipwrecked on a desert island. Near starvation, she is rescued -- by a band of pirates and their fiercely handsome leader, Edmund Merrick. Falling in Love; Seasons of the Heart novella series, Book 1, by Susette Williams Summary: Katie Morgan thinks she's doing her boss, Wade McAlester, a favor by setting him up on blind dates.

    The New Edition of this Best-Selling Official Cert Guide includes Updated Content, New Exercises, Enhanced Practice Exams, and 60 Minutes of Video Training -- PLUS the CCNA Network Simulator Lite Edition with lab exercises. Cisco CCNA Routing and Switching ICND2 200-101 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time. Best-selling author and expert instructor Wendell Odom shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes A test-preparation routine proven to help you pass the exams Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section Chapter-ending and part-ending exercises, which help you drill on key concepts you must know thoroughly Troubleshooting sections, which help you master the complex scenarios you will face on the exam The powerful Pearson IT Certification Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports A free copy of the CCNA ICND2 200-101 Network Simulator Lite software, complete with meaningful lab exercises that help you hone your hands-on skills with the command-line interface for routers and switches More than 60 minutes of video mentoring from the author A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time The official study guide helps you master all the topics on the CCNA exam, including Spanning Tree Protocol (STP) Troubleshooting LAN switching IPv4 routing VPNs OSPF and EIGRP configuration and troubleshooting Wide area networks and Frame Relay IPv6 implementation and troubleshooting Network management Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, video instruction, and hands-on labs, this official study guide helps you master the concepts and techniques that ensure your exam success. Companion DVD The DVD contains more than 350 unique practice exam questions, two complete ICND2 practice exams and two full CCNA practice exams, ICND2 Network Simulator Lite software, and 60 minutes of video training. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test Pearson IT Certification Practice Test minimum system requirements Windows XP (SP3), Windows Vista (SP2), Windows 7, or Windows 8; Microsoft .NET Framework 4.0 Client; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam. CCENT ICND1 Network Simulator Lite minimum system requirements Microsoft Windows XP (SP3), Windows Vista (32-bit/64-bit) with SP1, Windows 7 (32-bit/64-bit) or Windows 8 (32-bit/64-bit, x86 processors), Mac OS X 10.6, 10.7, or 10.8 Intel Pentium III 1GHz or faster processor 512 MB RAM (1GB recommended) 1 GB hard disk space 32-bit color depth at 1024x768 resolution Adobe Acrobat Reader version 8 and above Other applications installed during installation: Adobe AIR 3.6.0 Captive JRE 6 This volume is part of the Official Cert Guide series from Cisco Press. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears. The 1 hour 14 minute presentation found at the following link was given by Wendell Odom to cover "Teaching the New CCENT ICND1 100-101 & CCNA ICND2 200-101 Exam Material." http: //bit.ly/OdomCCENTCCNA

    She's watched Alan Richards from across the courtroom for years, admiring him first as a prosecutor for three years then as a judge for the past year. In fact, she spends more time at the courthouse than her office. He's compassionate but thorough, fair but strict. Feared by criminals, he seeks justice for victims of violent crime, a fact she appreciates for her own reasons. When an old friend is accused of murder, Dana believes he's been set up. She won't allow that to be done to an innocent man, especially the one who saved her life years ago, but the case reminds her of how much she hates puzzles. Then help comes from unexpected quarters, including the judge she's long admired. That's all she needs - another "big brother." Superior Court Judge Alan Richards knows nothing about his unidentified observer. Not even her name. She's been his constant, at least in the courtroom, for four years, but he still doesn't know anything about her. Finally, God opens the door for them to meet. As the danger for Dana grows, Alan devises an unconventional plan....

    Small in scale, low in price, but large in impact, these books present and disseminate new and innovative theories. The modest format of the books in the Pamphlet Architecture Series belies the importance and magnitude of the ideas within.

    So when new evidence surfaces during her trip home which suggests the truth Dani’s always suspected, she embarks on a mission to expose the real killer, aided by Skye police detective Chris Newton--who happens to be the man Dani’s best friend is dying to set her up with, and also the only person who believes her.But when Dani pushes too hard, someone pushes back, endangering Dani and those closest to her as she unearths secrets deeper and darker than she ever expected to learn—secrets that may bring the truth to light, if they don’t get her killed first.A Secrets and Lies Suspense Novel.Thrilling, clean suspense and mystery laced with romance and faith.

    This text provides a basic treatment of discrete-event simulation, including the proper collection and analysis of data, the use of analytic techniques, verification and validation of models, and designing simulation experiments. It offers an up-to-date treatment of simulation of manufacturing and material handling systems, computer systems, and computer networks. Students and instructors will find a variety of resources at the associated website, www.bcnn.net, including simulation source code for download, additional exercises and solutions, web links and errata.

    Covering all aspects of timber frame construction, this practical guide is filled with easy-to-understand instructions, clear illustrations, and helpful photographs. With expert advice on selecting appropriate timber, necessary tools, safety considerations, joinery techniques, assembly, and raising, Jack Sobon and Roger Schroeder encourage beginners by offering complete plans for a small toolshed. Turn your dream of a timber frame house into a reality.