Learn about the components of a BI architecture, how to choose the appropriate tools and technologies, and how to roll out a BI strategy throughout the organisation.

    Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler.This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including:Four Seasons Chairman Isadore Sharp: How to build an unsinkable company cultureUnion Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and moreTom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurantVirgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approachRitz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connectionsDesigner David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelersRestaurateur Traci Des Jardins on building a “narcissism-free” hospitality cultureLegendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room.The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource.As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

    Actually, it's computer sense--C programming. After digesting C For Dummies, 2nd Edition, you'll understand it. C programs are fast, concise and versatile. They let you boss your computer around for a change. So turn on your computer, get a free compiler and editor (the book tells you where), pull up a chair, and get going. You won't have to go far (page 13) to find your first program example. You'll do short, totally manageable, hands-on exercises to help you make sense of:All 32 keywords in the C language (that's right--just 32 words) The functions--several dozen of them Terms like printf(), scanf(), gets (), and puts () String variables, numeric variables, and constants Looping and implementation Floating-point values In case those terms are almost as intimidating as the idea of programming, be reassured that C For Dummies was written by Dan Gookin, bestselling author of DOS For Dummies, the book that started the whole library. So instead of using expletives and getting headaches, you'll be using newly acquired skills and getting occasional chuckles as you discover how to:Design and develop programs Add comments (like post-it-notes to yourself) as you go Link code to create executable programs Debug and deploy your programs Use lint, a common tool to examine and optimize your code A helpful, tear-out cheat sheet is a quick reference for comparison symbols, conversion characters, mathematical doodads, C numeric data types, and more. C For Dummies takes the mystery out of programming and gets you into it quickly and painlessly.

    Her mind is full of sexy fantasies, but she doesn't have anyone to share them with--until she calls upon her gorgeous childhood crush, Dalton Thomas. Now, she's ready to check every box on her list....BookShots FlamesOriginal romances presented by JAMES PATTERSONNovels you can devour in a few hoursImpossible to stop reading

    

    Share his 30 years' experience of growing vegetables as he takes you through the vegetable year and shows you when you should sow your seeds, dig your plot and harvest your crops.

    This rapid application development framework and its vast ecosystem of tools let you quickly build new sites and applications with clean, readable code. With this practical guide, Matt Stauffer--a leading teacher and developer in the Laravel community--provides the definitive introduction to one of today's most popular web frameworks.The book's high-level overview and concrete examples will help experienced PHP web developers get started with Laravel right away. By the time you reach the last page, you should feel comfortable writing an entire application in Laravel from scratch.Dive into several features of this framework, including:Blade, Laravel's powerful, custom templating toolTools for gathering, validating, normalizing, and filtering user-provided dataLaravel's Eloquent ORM for working with the application's databasesThe Illuminate request object, and its role in the application lifecyclePHPUnit, Mockery, and PHPSpec for testing your PHP codeLaravel's tools for writing JSON and RESTful APIsInterfaces for file system access, sessions, cookies, caches, and searchTools for implementing queues, jobs, events, and WebSocket event publishingLaravel's specialty packages: Scout, Passport, Cashier, Echo, Elixir, Valet, and Socialite

    We have put thousands of hours into the fourth edition of the book, writing and revising its material to include significant improvements and new material based on feedback from previous editions.

    The 20 stand-alone chapters of this new work describe how technological failures result from the incompatibilities between the way things are designed and the way people actually perceive, think, and act. New technologies will succeed or fail based on our ability to minimize these incompatibilities between the characteristics of people and the characteristics of the things we create and use.This book is the quintessential 'must read' for all those who deal with technology in any fashion. From the frustration of an awkward ATM machine to the threat of accidental, nuclear Armageddon, Casey shows how the same crucial factors come into play told through the very eyes of those people who saw and experienced these things. No student of design, psychology, behavioral science, or technology should be without this book, and neither should any intelligent member of society who wants to know what goes on with the successes and failures of modern technology.Sit ringside to the action where compelling events unfold. The stories in this book will take you to airports and airline cabins, an amusement park, a fertility clinic, a pharmaceutical plant, an emergency dispatch center, the Olympic games, and a bank; to hospitals, spacecraft, ships, and cars. From the coasts of Peru and Monterey, in orbit aboard the International Space Station, the freeways of Southern California and the back roads of France, the battlefields of Afghanistan, and a nuclear fuel plant in Japan this is The Atomic Chef.

    285 illustrations, 85 in full color.

    More Happiness Find out why Simplicity is the key to a happy, more joyous existence. The world we live in is getting more complex and stressful every day. Cary David Richards believes that at some point you just need to stop and decide what the things are that are most important to you, focus in on those things and flush the rest of it. Or at least keep it at arm’s length. Mindlessly accumulating “stuff” and competing with your neighbors to see who has the nicest car, greenest lawn or biggest boat in the driveway is not only a merry-go-round of stress and complexity it is also a competition that you can never truly win. In his new book about the virtues of simplifying your life Cary David invites you begin thinking outside the box. Perhaps the old model of a big house, 2 cars in the driveway, 2.5 kids and a mortgage that would choke a horse isn’t what truly speaks to you. If it is that’s okay to but there are lots of other pathways to success. What does success mean to you? Have you really thought about it? Or are you chasing a dream that was strongly suggested to you by your family and or a society that has, for all intents and purposes spun slightly out of control. Discover how to find the simplicity that will bring you the joy and serenity you seek. Learn to live in the moment, reduce the clutter around you, face your fears and embrace change. Does your job empower you? Does it allow you to spend your time and energy focusing on things that are really important to you? Other than a paycheck, why are you there? Did you know there are other ways of structuring (and simplifying) income streams that can allow you to pursue your dreams and passions while not being tied to a desk? Stress, complexity and overwhelm are not the conditions we were designed live under. “Finding Simplicity” will show you a different way. Let Cary David Richards help you find a new path. Identify the things you make your heart sing. Spend your precious time and energy in places and with people that matter to you and simply be in the moment. A joyous new paradigm is waiting so Scroll up to the top and get your copy now!

    Poe is viewed as the ultimate doomed romantic whose last days are shrouded in sordid mystery. His life was a disaster, but his achievements in writing are amazing. He is widely recognized as father of the modern short story, inventor of the detective story and the master of horror. A Boston born writer, editor, and literary critic, he's best known for his creepy and macabre tales as well as being one of the central figures in the Romanticism movement in the United States.  Accurately being dubbed as the ultimate doomed romantic, Poe was a drunk, his last days are shrouded in mystery akin to that of his short stories.  During his lifetime, Edgar Allan Poe didn't make a dime out of writing, but his legacy to the world is one of never-ending riches.  He left behind seventy-three wonderfully gruesome stories and a novel filled with suspense and brilliantly twisted plots.  Hist stories and poems are now read and revered globally.  As another master of horror, Stephen King, has said, we are all "the children of Poe." Abraham Lincoln, Josef Stalin, Michael Jackson, and Bart Simpson all have one thing in common; they are fans of the nineteenth century American writer and poet, Edgar Allan Poe.  The writer of "The Raven" has legions of such devotees across the globe.  The list of authors inspired by Poe is long and varied, but his profound influence reaches much further-into music, film, and art just as much as modern day literature.  There have been more than a dozen film adaptations of his story "The Fall of the House of Usher," and his works have inspired composers ranging from Claude Debussy to Lou Reed.  More than 160 years after his death, Charlotte Montague has written a fascinating account of Poe's life and times, in which she uncovers a strange man, standing deep in the shadows, who's unique imagination and macabre writing have changed popular culture forevermore.  n the process, she uncovers a strange man, standing deep in the shadows, whose macabre stories and twisted plots changed literature forever. The Oxford People series offers deep dives into the most influential people, subjects, and cultures from history. From horror-fiction legends like H. P. Lovecraft and Edgar Allen Poe, to historical heavyweights like Houdini and JFK, to the supernatural world of vampires, werewolves, and ghosts—Oxford People encompasses it all. Other titles in this series include: Angels, Che, Creating Sherlock Holmes, Extreme Science, Gettysburg, Ghosts, Gunfighters, Houdini, HP Lovecraft, John F. Kennedy, Myths and Legends, Privates and Privateers, Roosevelt and Churchill, Royal Weddings, Skies of WWII, Tesla, Tesla vs. Edison, Vampires, Vikings, Werewolves, Women of Invention, Zombies.

    Did they know something they weren't allowed to know? Did they find something they weren't supposed to find? Only one girl has the courage to question what really went on behind closed doors . . . Hedy's journey to the truth leads her to read a manuscript that her talented twin brother had started months before he died, a story inspired by an experience in the forest surrounding the airbase perimeter. Only through deciding to finish what her brother started does Hedy begin to piece together what happened to her family. But would she have continued if she'd known then what she knows now? Sometimes, it's safer not to finish what you've started...

    Cam's best friend, Kayla, convinced her to join her summer softball team.Cam wanted to get back in shape and she used to love playing in high school so she figured she had nothing to lose.The last thing Cam expected was to be pursued by Kayla's friend and teammate, Jackie.Jackie's stunning good looks combined with her charming smile, immediately grab Cam's attention.The chemistry is undeniable but is that enough?

    Like its sister volume on the basics (The Professional Pastry Chef: Fundamentals of Baking and Pastry, 2002, 0-471-35925-4), this book, which covers such subjects as modernistic desserts, chocolate work, and sugar and marzipan creations, is designed to meet the needs of today's pastry kitchen. This definitive reference features clear explanations, step-by-step how-to photos, and meticulous recipes - all presented in a lively, reader-friendly style.