Whether you are a rookie or an established Broker, this is the guide you need to lay the foundations for long-term success. Author Dustan Woodhouse has packed this book with dozens of tips and lessons gleaned from personal experience processing over 1,300 mortgage files and taking in over 2,000 applications verbally. You'll learn... - The old-school piece of technology that's every broker's best friend - How to have a complete application built by the time the very first phone call ends - When smart brokers decide to walk away from a file - Where to invest your marketing dollars (and where you'd just be throwing that money away) - How to trade cold-calling for warm-calling - How the "paycheque mentality" can sink your business, and what to do about it Every step, every tip, every process is aimed at building long-term relationships with clients and referral partners alike. It's all designed to get you to the holy grail of a referral-only business. Your mantra? Get the application. Here's how to do it.

    A potpourri of musings assembled with a hint of practical spirituality, to be savoured passably as an oracle of hearts to the many answers, whose questions our minds are yet to comprehend. Ivory Gleam is split into three chapters of learning, longing and loving. Each chapter is a journey traversing a different road to the ultimate destination of self-reflection.

    Daysearlier, while traversing the Straits of Sicily the crew had discovered a crack in one ofthe nuclear reactor pipes, requiring the immediate shutting down of the reactor toprevent a potential reactor accident, an operation never before conducted on a Britishsubmarine at sea.Th e previous six days had been a difficult time for the crew of the submarine. Initialindications of a nuclear reactor defect had quickly escalated into a full scale potential nuclearreactor accident at sea, requiring decisive action by the crew to make the reactor safe, toidentify the defect and attempt to repair the reactor, and then to surface the submarine andto sail her safely back to the nearest safe harbor using emergency propulsion machinerydesigned for very limited use. The resulting lack of electrical power resulted in the crewhaving to sacrifice lighting, air-conditioning, bathing facilities and even hot food until theirreturn to harbor, and to suffer in the excessively hot interior of the boat. Throughout,there remained the fear of exposure to deadly radiation and the uncertainty that the reactormight still be one step away from a major accident.For one man onboard, this episode formed the culmination of a 25 year navalengineering career almost fated for this moment. Charge Chief Stephen Bridgman,the senior nuclear propulsion technician, had needed all of his engineering knowledgeand experience in the identification and eventual repair of the submarine reactor,subsequently being awarded an MBE together with a colleague for his services to navalengineering for his actions.This book provides an insight into a remarkable naval career starting as a 16 year oldStoker on the final proper British aircraft carrier HMS Ark Royal in 1977, throughthe Falklands War, being selected for naval technician training and submarine service,submarine training, submarine patrols in the supposed post cold-war period, theKosovo conflict, progression through the ranks, submarine refi t and refueling throughto the nuclear reactor accident onboard HMS Tireless.While there are countless accounts of naval life during wartime, this book tells theunique story of life as a British naval rating in the modern era, starting from the lowestlevel at a time of decline for the Royal Navy in the late 1970s, and paralleling the majorpolitical and military events of the 1980s and 1990s.

    

    Life was a despairing time in the 1950s, as Veronica sought desperately to keep away from his cruelty. Astonishingly, to her and her mother, she won a scholarship to Ackworth Boarding School where she began to shine above her class-mates. A champion in all sports, Veronica at last found some happiness until her brother-in-law came into her life. It was as if she had stepped from the frying pan into the re: he took over control of her life removing her from the school she adored, two terms before she was due to take her GCEs, so he could put her to work as a cheap option on his market stall. Abused for many years by these two men, Veronica eventually ran away and applied to the Prison Service, knowing it was the only safe place she could trust. This is the astonishing, and true story of Veronica Bird who rose to become a Governor of Armley prison. Given a ‘basket case’ in another prison, contrary to all expectations, she turned it around within a year, to become an example for others to match. During her life inside, her ‘bird’, she met many Home Secretaries, was honoured by the Queen and was asked to help improve conditions in Russian Prisons. A deeply poignant story of eventual triumph against a staggeringly high series of setbacks, her story is filled with humour and compassion for those inside.

    Originally published in 1960, this compact book tells the true story of a German soldier: from his early childhood during the First World War, through to his harrowing experiences on the frontline during the Word War II, culminating in his capture by the Red Army on 20 December 1942…An astonishing first-hand account.

    His broad, detailed and graphic account of the conduct of war in the Anglo-Saxon world in the unstable, violent centuries before the Norman Conquest will be illuminating reading for anyone who wants to learn about this key stage of medieval history.The role of violence and war in Anglo-Saxon society is explored, in particular the parts played by the king and the noblemen, and the means by which, in times of danger, the men of the fyrd were summoned to fight. The controversial subject of the Anglo-Saxon use of cavalry is also explored. Land and naval warfare are central sections of Paul Hill’s book, but he also covers the politics and diplomacy of warfare – the conduct of negotiations, the taking of hostages and the use of treachery.The weapons and armor of the Anglo-Saxons are described – the spears, the scramsaxes, axes, bows, swords, helmets, shields and mail that were employed in the close-quarter fighting of the day. Among the most valuable sections of the study are those dealing, in vivid detail, with actual experience of battle and siege – with the brutal reality of combat as it is revealed by campaigns against the Danes, in the battles of Ashdown, Maldon and Stamford Bridge, and sieges at Reading and Rochester.

    Comedy and Error Simon Day, star of the Fast Show and Bellamy's People tells the shocking, sometimes sad and hilariously funny story of his life so far Full description

    And yet, for twenty-five centuries, he has remained an enigma: a man who left no written legacy and about whom everything we know is hearsay, gleaned from the writings of Plato, Xenophon and Aristophanes. Now Bettany Hughes gives us an unprecedented, brilliantly vivid portrait of Socrates and of his homeland, Athens in its Golden Age.His life spanned “seventy of the busiest, most wonderful and tragic years in Athenian history.” It was a city devastated by war, but, at the same time, transformed by the burgeoning process of democracy, and Hughes re-creates this fifth-century B.C. city, drawing on the latest sources—archaeological, topographical and textual—to illuminate the streets where Socrates walked, to place him there and to show us the world as he experienced it. She takes us through the great, teeming Agora—the massive marketplace, the heart of ancient Athens—where Socrates engaged in philosophical dialogue and where he would be condemned to death. We visit the battlefields where he fought, the red-light district and gymnasia he frequented and the religious festivals he attended. We meet the men and the few women—including his wife, Xanthippe, and his “inspiration” and confidante, Aspasia—who were central to his life. We travel to where he was born and where he died. And we come to understand the profound influences of time and place in the evolution of his eternally provocative philosophy.Deeply informed and vibrantly written, combining historical inquiry and storytelling élan, The Hemlock Cup gives us the most substantial, fascinating, humane depiction we have ever had of one of the most influential thinkers of all time.

    Athens had entered upon her brief and magnificent flowering of genius which so molded the world of mind and of spirit that our mind and spirit today are different... What was then produced of art and of thought has never been surpasses and very rarely equalled, and the stamp of it is upon all the art and all the thought of the Western world."A perennial favorite in many different editions, Edith Hamilton's best-selling The Greek Way captures the spirit and achievements of Greece in the fifth century B.C. A retired headmistress when she began her writing career in the 1930s, Hamilton immediately demonstrated a remarkable ability to bring the world of ancient Greece to life, introducing that world to the twentieth century. The New York Times called The Greek Way a "book of both cultural and critical importance."

    Wells, Conan Doyle, Washington Irving and many more. Hailing from different countries such as America, Ireland, the United Kingdom and India, this book is an entertaining consolidation of diverse stories which cover a broad range of topics and themes. While ‘The Gift of the Magi’ resonates with the sense of love and loss, ‘The Selfish Giant’ and ‘Rip Van Winkle’ relives our childhood. Some stories warm your heart, some make you think and some delight you with their magical language while at the same time they explore universal themes and arouse a gamut of responses. A must-have, this book offers a plethora of classics to read and enjoy for any lover of a good story.

    Pills’ Pharmacy Hub comes a book about some of the wildest customers that pharmacists have dealt with in retail pharmacy. Journey into the world of retail pharmacy with 80 hilarious short stories: a world where people are not that bright but always think they are right, and where the word patience doesn’t exist. A world with druggies coming up with some not-so-clever schemes to get their fix. A world where people think throwing ice cream in your face is an acceptable way to get your attention. A world with a new twist at every turn--just when you think you’ve seen everything, someone always finds a way to surprise you.

    Of course, the 75-year-old actress and comedian has been turning out unforgettable roles for the better part of five decades, from Ernestine, the condescending telephone operator on “Laugh-In,” to Violet Newstead, the secretary in “9 to 5.” In this wide-ranging, intimate and often hilarious Kindle Singles Interview, Tomlin covers all aspects of her extraordinary life and career, turning a drab Manhattan hotel room into a one-woman show with tales of her childhood in Detroit, her early years in New York, and the origins of her classic characters.Tom Roston is a veteran journalist and author of two previous Kindle Singles Interviews, with Ted Allen and Ken Burns. Roston began his career at The Nation and Vanity Fair, before working at Premiere magazine as a senior editor. He is a frequent contributor to The New York Times and his book, I Lost It At The Video Store, a filmmakers' oral history, will be published by The Critical Press in September. He lives with his wife and their two daughters in New York City.Cover design by Adil Dara.

    

    Moreover, he was as legendary a figure on the streets of New York as on the streets of London.Pearson persuaded the mysterious criminal leader to talk to him - and the result was a story even more extraordinary than that of the Kray twins. Here Pearson reveals the true story of the Englishman who became the adopted son of Joey Pagano, the head of one of the major New York crime families. Here the Englishman tells the story that no-one else dared to tell.