A right wing survivalist amasses a cache of weapons and resists calls to surrender. A drug trafficker barricades himself and his family in a railroad car, and begins shooting. A cult leader in Waco, Texas faces the FBI in an armed stand-off that leaves many dead in a fiery blaze. A sniper, claiming to be God, terrorizes the DC metropolitan area. For most of us, these are events we hear about on the news. For Gary Noesner, head of the FBI’s groundbreaking Crisis Negotiation Unit, it was just another day on the job. In Stalling for Time, Noesner takes readers on a heart-pounding tour through many of the most famous hostage crises of the past thirty years. Specially trained in non-violent confrontation and communication techniques, Noesner’s unit successfully defused many potentially volatile standoffs, but perhaps their most hard-won victory was earning the recognition and respect of their law enforcement peers.Noesner pursued his dream of joining the FBI all the way to Quantico, where he not only became a Special Agent, but also—in the course of a distinguished thirty-year career—the FBI’s Chief Negotiator. Gaining respect for the fledgling art of crisis negotiation in the hard-boiled culture of The Bureau, where the shadow of J. Edgar Hoover still loomed large, was an uphill battle, educating FBI and law enforcement leaders on the job at an incident, and advocating the use of psychology rather than force whenever possible. Noesner’s many bloodless victories rarely garnered as much media attention as the notorious incident management blunders like the Branch Davidian disaster in Waco and the Ruby Ridge tragedy.Noesner offers a candid as well as fascinating look back at his years as a rebel in the ranks and a pioneer on the front lines. Whether vividly recounting showdowns with the radical Republic of Texas militia, the terrorist hijackers of the cruise ship Achille Lauro, and self-styled messiah David Koresh, or clashes with colleagues and superiors that expose the internal politics and power-plays of America’s premier law enforcement agency, Stalling for Time crackles with breathtaking suspense and insight in equal measure. Case by case, minute by minute, it’s a behind the scenes view of a visionary crime-fighter in action.

    Now, in this uproarious collection, she sneaks her sharp wit through airport security and delivers her most absurd and hilarious stories ever.On safari in Africa, it's anyone's guess as to what's more dangerous: the wildlife or Chelsea. But whether she's fumbling the seduction of a guide by not knowing where tigers live (Asia, duh) or wearing a bathrobe into the bush because her clothes stopped fitting seven margaritas ago, she's always game for the next misadventure.The situation gets down and dirty as she defiles a kayak in the Bahamas, and outright sweaty as she escapes from a German hospital on crutches. When things get truly scary, like finding herself stuck next to a passenger with bad breath, she knows she can rely on her family to make matters even worse. Thank goodness she has the devoted Chunk by her side-except for the time she loses him in Telluride.Complete with answers to the most frequently asked traveler's questions, hot travel trips, and travel etiquette, none of which should be believed, UGANDA BE KIDDING ME has Chelsea taking on the world, one laugh-out-loud incident at a time.

    Jon Lee Anderson's biography traces Che's extraordinary life, from his comfortable Argentine upbringing to the battlefields of the Cuban revolution, from the halls of power in Castro's government to his failed campaign in the Congo and assassination in the Bolivian Jungle.Anderson has had unprecedented access to the personal archives maintained by Guevara's window and carefully guarded Cuban government documents. He has conducted extensive interviews with Che's comarades-some of whom speak here for the first time-and with CIA men and Bolivian officers who hunted him down. Anderson broke the story of where Guevara's body was buried, which led to the exhumation and stat burial of the bones. Many of the details of Che's life have long been cloaked in secrecy and intrigue. Meticulously researched and full of exclusive information, Che Guevara illuminates as never before this mythic figure who embodied the high-water mark of revolutionary communism as a force in history."

    There's no traffic light and no mail delivery; people can vanish without a trace and funerals are a community affair. Heather Lende posts both the obituaries and the social column for her local newspaper. If anyone knows the going-on in this close-knit town—from births to weddings to funerals—she does. Whether contemplating the mysterious death of eccentric Speedy Joe, who wore nothing but a red union suit and a hat he never took off, not even for a haircut; researching the details of a one-legged lady gold miner's adventurous life; worrying about her son's first goat-hunting expedition; observing the awe-inspiring Chilkat Bald Eagle Festival; or ice skating in the shadow of glacier-studded mountains, Lende's warmhearted style brings us inside her small-town life. We meet her husband, Chip, who owns the local lumber yard; their five children; and a colorful assortment of quirky friends and neighbors, including aging hippies, salty fishermen, native Tlingit Indians, and volunteer undertakers—as well as the moose, eagles, sea lions, and bears with whom they share this wild and perilous land. Like Bailey White's tales of Southern life or Garrison Keillor's reports from the Midwest, NPR commentator Heather Lende's take on her offbeat Alaskan hometown celebrates life in a dangerous and breathtakingly beautiful place.

    In Neither Here nor There he brings his unique brand of humour to bear on Europe as he shoulders his backpack, keeps a tight hold on his wallet, and journeys from Hammerfest, the northernmost town on the continent, to Istanbul on the cusp of Asia. Fluent in, oh, at least one language, he retraces his travels as a student twenty years before.Whether braving the homicidal motorist of Paris, being robbed by gypsies in Florence, attempting not to order tripe and eyeballs in a German restaurant, window-shopping in the sex shops of the Reeperbahn or disputing his hotel bill in Copenhagen, Bryson takes in the sights, dissects the culture and illuminates each place and person with his hilariously caustic observations. He even goes to Liechtenstein.

    Reprint.

    He has confronted, interviewed and researched dozens of serial killers and assassins, including Charles Manson, Richard Speck, John Wayne Gacy, and James Earl Ray - for a landmark study to understand their motives. To get inside their minds. He is Special Agent John Douglas, the model for law enforcement legend Jack Crawford in Thomas Harris's thrillers Red Dragon and The Silence of the Lambs, and the man who ushered in a new age in behavorial science and criminal profiling. Recently retired after twenty-five years of service, John Douglas can finally tell his unique and compelling story.

    Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M's out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

    The last surviving member this group, Krystyna Chiger, shares one of the most intimate, harrowing and ultimately triumphant tales of survival to emerge from the Holocaust. The Girl in the Green Sweater is Chiger's harrowing first-person account of the fourteen months she spent with her family in the fetid, underground sewers of Lvov.The Girl in the Green Sweater is also the story of Leopold Socha, the group's unlikely savior. A Polish Catholic and former thief, Socha risked his life to help Chiger's underground family survive, bringing them food, medicine, and supplies. A moving memoir of a desperate escape and life under unimaginable circumstances, The Girl in the Green Sweater is ultimately a tale of intimate survival, friendship, and redemption.

    The "large old house" on the Calle Cueto, where her mother was born and which her grandfather evoked so frequently that Isabel felt as if she had lived there, became the protagonist of her first novel, The House of the Spirits. It appears again at the beginning of Allende's playful, seductively compelling memoir My Invented Country, and leads us into this gifted writer's world.Here are the almost mythic figures of a Chilean family -- grandparents and great-grandparents, aunts, uncles, and friends -- with whom readers of Allende's fiction will feel immediately at home. And here, too, is an unforgettable portrait of a charming, idiosyncratic Chilean people with a violent history and an indomitable spirit. Although she claims to have been an outsider in her native land -- "I never fit in anywhere, not into my family, my social class, or the religion fate bestowed on me" -- Isabel Allende carries with her even today the mark of the politics, myth, and magic of her homeland. In My Invented County, she explores the role of memory and nostalgia in shaping her life, her books, and that most intimate connection to her place of origin.Two life-altering events inflect the peripatetic narration of this book: The military coup and violent death of her uncle, Salvador Allende Gossens, on September 11, 1973, sent her into exile and transformed her into a writer. The terrorist attack of September 11, 2001, on her newly adopted homeland, the United States, brought forth from Allende an overdue acknowledgment that she had indeed left home. My Invented Country, whose structure mimics the workings of memory itself, ranges back and forth across that distance accrued between the author's past and present lives. It speaks compellingly to immigrants, and to all of us, who try to retain a coherent inner life in a world full of contradictions.

    Much as Brainiac offered a behind-the-scenes look at the little-known demimonde of competitive trivia buffs, Maphead finally gives equal time to that other downtrodden underclass: America's map nerds.In a world where geography only makes the headlines when college students are (endlessly) discovered to be bad at it, these hardy souls somehow thrive. Some crisscross the map working an endless geographic checklist: visiting all 3,143 U.S. counties, for example, or all 936 UNESCO World Heritage Sites. Some pore over million-dollar collections of the rarest maps of the past; others embrace the future by hunting real-world cartographic treasures like "geocaches" or "degree confluences" with GPS device in hand. Some even draw thousands of their own imaginary maps, lovingly detailing worlds that never were.Ken Jennings was a map nerd from a young age himself, you will not be surprised to learn, even sleeping with a bulky Hammond atlas at the side of his pillow, in lieu of the traditional Teddy bear. As he travels the nation meeting others of his tribe--map librarians, publishers, "roadgeeks," pint-sized National Geographic Bee prodigies, the computer geniuses behind Google Maps and other geo-technologies--he comes to admire these geographic obsessives. Now that technology and geographic illiteracy are increasingly insulating us from the lay of the land around us, we are going to be needing these people more than ever. Mapheads are the ones who always know exactly where they are--and where everything else is as well.

    Though his mother died giving birth, he spent a contented childhood working the fields, setting traps in the jungle, and living off the land. Still, as strange and wondrous flying machines crisscrossed the skies overhead, Ousman dreamed of a different life. And so, when he was only twelve years old, he left his village and began what would be a five-year journey to Europe.Every step of the way, as he traveled across the Sahara desert, through the daunting metropolises of Accra, Tripoli, Benghazi, and Casablanca, and over the Mediterranean Sea aboard a packed migrant dinghy, Ousman was handed off like merchandise by a loose network of smugglers and in the constant, foreboding company of “sinkers”: other migrants who found themselves penniless and alone on their way north, unable to continue onward or return home.But on a path rife with violence, exploitation, and racism, Ousman also encountered friendship, generosity, and hope. North to Paradise is a visceral true story about the stark realities of life along the most dangerous migrant route across Africa; it is also a portrait of extraordinary resilience in the face of unimaginable challenges, the beauty of kindness in strangers, and the power of giving back.

    Fifty years later, Philomena decided to find him.Meanwhile, on the other side of the Atlantic, Philomena’s son was trying to find her. Renamed Michael Hess, he had become a leading lawyer in the first Bush administration, and he struggled to hide secrets that would jeopardize his career in the Republican Party and endanger his quest to find his mother.A gripping exposé told with novelistic intrigue, Philomena pulls back the curtain on the role of the Catholic Church in forced adoptions and on the love between a mother and son who endured a lifelong separation.

    Now Miss Hepburn breaks her long-kept silence about her private life in this absorbing and provocative memoir.A NEW YORK TIMES Notable Book of the YearA Book-of-the-Month-Club Main Selection

    In the villages of Nyamata and N'tarama, Hatzfeld interviewed fourteen survivors of the genocide, from orphan teenage farmers to the local social worker. For years the survivors had lived in a muteness as enigmatic as the silence of those who survived the Nazi concentration camps. In Life Laid Bare, they speak for those who are no longer alive to speak for themselves; they tell of the deaths of family and friends in the churches and marshes to which they fled, and they attempt to account for the reasons behind the Tutsi extermination. For many of the survivors "life has broken down," while for others, it has "stopped," and still others say that it "absolutely must go on."These horrific accounts of life at the very edge contrast with Hatzfeld's own sensitive and vivid descriptions of Rwanda's villages and countryside in peacetime. These voices of courage and resilience exemplify the indomitable human spirit, and they remind us of our own moral responsibility to bear witness to these atrocities and to never forget what can come to pass again. Winner of the Prix France Culture and the Prix Pierre Mille, Life Laid Bare allows us, in the author's own words, "to draw as close as we can get to the Rwandan genocide.