Friends fall out of touch, loved ones pass away, or sometimes the courage required is simply lacking-and thank-yous, regrets, feelings, and secrets are left unshared. In 2009, Jackie Hooper came up with a way to help people recapture a moment that had once passed them by-she began asking them to write letters.Based on the popular blog The Things You Would Have Said,, this extraordinary collection of letters brings together the moving, surprising, and inspiring stories of ordinary people. By turns heartwarming, funny, sad, and wise, the letters showcase a remarkable range of voices and subjects. From the indignant young boy urging his bully to become "a better man," to the woman apologizing to the girl she picked on in high school, to a man thanking the woman who protected his family from Nazis, the letters bring together an outpouring of emotion that is as compelling as it is cathartic.

    From being the saviour of a man’s anus to being mistaken for the milkman, Tom describes the complexity and absurdity of today’s medical practice with humour and aplomb. Tom is a junior doctor working in the National Health Service. Tom Parsons is a pseudonym. * Amazon/Kindle/Fiction/Medical, March 2018

    But when a new admission to the critical care unit almost died his first night on call, he found himself scrambling. Visions of mastery quickly gave way to hopes of simply surviving hospital life, where confidence was hard to come by and no amount of med school training could dispel the terror of facing actual patients.This funny, candid memoir of McCarthy’s intern year at a New York hospital provides a scorchingly frank look at how doctors are made, taking readers into patients’ rooms and doctors’ conferences to witness a physician's journey from ineptitude to competence. McCarthy's one stroke of luck paired him with a brilliant second-year adviser he called “Baio” (owing to his resemblance to the Charles in Charge star), who proved to be a remarkable teacher with a wicked sense of humor. McCarthy would learn even more from the people he cared for, including a man named Benny, who was living in the hospital for months at a time awaiting a heart transplant. But no teacher could help McCarthy when an accident put his own health at risk, and showed him all too painfully the thin line between doctor and patient.The Real Doctor Will See You Shortly offers a window on to hospital life that dispenses with sanctimony and self-seriousness while emphasizing the black-comic paradox of becoming a doctor: How do you learn to save lives in a job where there is no practice?

    Who has time for 350 pages of (boring) theory? Learn to be awesome for the price of a coffee and the time it takes to drink it. Available for PC, Mac, smartphone, tablet, Kindle or in print!The number one reason people hate their jobs is because their boss sucks. And you don't want to suck as a manager -- you want to be awesome. But how? In this upbeat, concise, and practical guide, you'll gain supervisory skills that wow in any workplace. You'll learn:- How can I motivate my team when the work gets tough? - What's a Zorro Circle? - How do I deal with that grumpy coworker? Author Tamara Murray shares dos and don'ts she picked up through years of trial and error, reading a lot of Fast Company...and having the occasional breakdown in a colleague's office. Eventually, she had people telling her she was the best manager they'd ever had. Packed with real-world tips you can put to use immediately, these seven lessons will stick with you your entire career.What readers are saying:"Like a friend giving me advice over a cup of coffee.""Unlike other management books that can be dry and boring, this is a lively and fast-paced read.""Simple, straightforward pointers on how to deal with many challenges that I have already encountered as a newbie manager."

    There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space.How did Cleveland Clinic turn itself around so effectively and so quickly?More important, how can you do the same with your organization?In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers:How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve itCritical lessons learned regarding organization, recruitment, training, and measuring service excellenceWays in which the Clinic aligned its entire workforce around its Patients First strategyHow leaders improved the critical element of physician communicationRather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives.Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare.Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.

    We like to imagine that it’s based on evidence and the results of fair tests. In reality, those tests are often profoundly flawed. We like to imagine that doctors are familiar with the research literature surrounding a drug, when in reality much of the research is hidden from them by drug companies. We like to imagine that doctors are impartially educated, when in reality much of their education is funded by industry. We like to imagine that regulators let only effective drugs onto the market, when in reality they approve hopeless drugs, with data on side effects casually withheld from doctors and patients.All these problems have been protected from public scrutiny because they’re too complex to capture in a sound bite. But Dr. Ben Goldacre shows that the true scale of this murderous disaster fully reveals itself only when the details are untangled. He believes we should all be able to understand precisely how data manipulation works and how research misconduct on a global scale affects us. In his own words, “the tricks and distortions documented in these pages are beautiful, intricate, and fascinating in their details.” With Goldacre’s characteristic flair and a forensic attention to detail, Bad Pharma reveals a shockingly broken system and calls for something to be done. This is the pharmaceutical industry as it has never been seen before.

    These stories are guaranteed to make you laugh and can be enjoyed by adults and children alike. Each one is authentic, universal in theme and perfectly suited to serve as a conversation starter for parents trying to instill the importance of character and integrity in their kids and for purposes of discussing important topics such as bullying, prejudice and self-determination, among many others. How to Raise a Good Kid is highly entertaining and meaningful, and one of the best books about growing up and parenting that you'll ever find.

    Whether he's assisting trauma surgeons who are singing “Take me out to the ballgame” while removing a well-placed iconic symbol of America’s greatest past time, learning how fast he can run after being shot at by an angry couple who called for an ambulance, working with a prankster-loving urologist who demonstrates how bladder problems were diagnosed before modern urinalysis, or screaming like a little girl while doing night rounds with a dead flashlight on a psychiatric ward, Cyra’s comedic style of storytelling will make your cheeks sore. Emergency Laughter: Stories of Humor Inside Ambulances and Operating Rooms shows why most health care professionals have such a twisted sense of humor and how critical laughter is to the survival of both patient and care giver.

    Part One presents the general principles of pathophysiology and discusses the influence of the environment and the role of genetics in the development of disease. Part Two, organized by body system, examines normal anatomy and physiology, alterations of function in adults, and alterations of function in children.

    This is a summary and review of the original book. Available in a variety of formats, this summary offers you as a reader the opportunity to enjoy great writings.when you might not have the time to read the original book Being Mortal, by writer Atul Gawande focuses on several critical issues that include death, aging, mortality and critical and terminal illness. The writer has included vast research and has chronicled stories and experiences of his own patients, patients of other doctors and stories of his members of the family. The story based on these experiences provides information to readers regarding various circumstances, life situations and scenarios, which can facilitate people to find an optimum journey through the final days of their own lives or the lives of their family members. Key Takeaways 1. Nursing homes neither have been created for assisting elderly persons to reduce their level of dependency on another person nor to provide better options than the poorhouses. The purpose for creating nursing homes is clearing hospital beds. 2. Assisted living therefore has risen from the requirement to provide alternative solution to nursing homes, which can make patients more independent and have a better grip over their own lives. 3. Most people, in the later years of their own lives want something more than survival and that is where nursing homes, medical institutions and assisted living fail. 4. People must question what makes life worth living at the time when they get old, are frail, ill and have to depend on another person for their daily care.

     Do surgeons talk about their sex lives while cutting a heart open? How do surgeons respond to death? How do they react when asked to save the life of an abuser, criminal, or addict? Since its debut, the ABC medical drama Grey's Anatomy has asked such questions. With an emphasis on the personal lives of the surgical interns, residents, and attending physicians, the show has generated interest in how these professionals survive this rigorous educational program. How much of its drama is entertainment, and how much is accurate? Here, a medical journalist provides answers. He examines a group of new surgical residents in the Pacific Northwest as they tackle long hours, fascinating procedures, and emotional ups and downs that comprise the life of a student of surgery.

    This set includes:1. What the Cat KnewThe fortune teller gig started as a scam, but Reg suddenly finds herself tangled up in the case of Warren Blake, a man who she thought was dead. It turns out he may still be alive, but in mortal peril. 2. A Psychic with CatitudeReg Rawlins is back in business, asked by Detective Jessup to consult on a missing persons case. Little does she know that it’s not your average teen runaway or kidnapping. There is something strange going on, and time is running short for the missing teen.3. A Catastrophic TheftReg's relationship with Sarah, who has been her loyal friend and protector since she arrived becomes strained when Sarah’s precious emerald necklace disappears. There is no shortage of suspects, with Reg herself at the front of the line.

    Yet, when it comes to diagnosing difficult cases, the clinician’s strongest asset might just be one of the oldest tools of the medical profession—careful listening. True Medical Detective Stories is a fascinating compendium of nineteen true-life medical cases, each solved by clinical deduction and facilitated by careful listening. These accounts present puzzling low-tech cases—most of them serious, some humorous—that were solved either at the bedside or by epidemiological studies. Dr. Clifton Meador’s book is a wonderful contribution to the genre of medical detective stories mastered by the legendary Berton Roueché. As a staff writer at The New Yorker from 1944 until his death fifty years later, Roueché popularized this form, which has provided source material for feature films and most recently supplied scenarios featured in medical television dramas, such as House. While Hollywood frequently oversimplifies and elides the real clinical situations, True Medical Detective Stories sets the record straight with a voice of authority and an engaging style rooted in the fact that most of the cases presented involve Dr. Meador’s actual patients. Dr. Meador discovered Berton Roueché’s writing as a teenager, when he first read Eleven Blue Men. In an astonishing twist of fate, Roueché, in later years, traveled to Nashville to meet with Dr. Meador and discuss one of his cases, with Roueché’s account published posthumously under the title, The Man Who Grew Two Breasts. In a fitting tribute to Roueché, this perplexing case is revisited by Dr. Meador in the opening chapter of this highly enjoyable book. True Medical Detective Stories is a captivating read that will keep you marveling over the idiosyncrasies of the human body and the ingenuity of the human mind.

    So it took friends and family by surprise when he checked into rehab and revealed that he had been not only homeless, but also helpless.Here, in the memoir fans have been demanding, is the story of how love and faith carried him through not only his addiction, but also prostate cancer. Here, too, is the story of his work in the music business, including a career resurgence that saw collaborations with some of the most sought-after artists of today, including Pharrell and Justin Timberlake.Now over twenty years sober, Wilson recounts a life filled with vertiginous highs and heartbreaking lows. His is a story of triumph over adversity, courage in the face of extreme hardship, and love when all else is lost. It is a tale of the last sixty years in social and pop culture history, and one that will stay with you for years to come.

    If you are stuck in a cubicle or trapped in an urban jungle—congested traffic and crowds are your daily obstacles. Running an obstacle course race gives you the chance to get back to nature—to roll in it, get dirty, and tap into your primal self so you can experience life—in the raw, unedited and real.Margaret Schlachter is one the foremost competitors in obstacle course racing today. She put together this simple guide to make your obstacle race experience everything it's supposed to be: a test of your true self. She describes first-hand her personal training methods in learning to climb a rope, scale a wall, flip a tire, throw a spear, and carry a sandbag. More importantly, she provides guidance on how to get yourself mentally and spiritually prepared for the big day—and how to dig deep within yourself during a race to find the last ounce of strength to carry you across that finish line.Every weekend thousands of competitors run obstacle races all over the world. Winning or losing is secondary. More important for them is the ability to meet the physical and mental challenges and achieve personal success by completing the race. Obstacle Race Training is an invaluable resource that enables each and every competitor to experience the maximum level of success that they are capable of.