But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $180 million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, more than 150 million people are familiar with this story.In this book, you’ll hear about how Dave developed the “just do it” philosophy that made him the ideal man to take on a big corporation, what it felt like to be in the center of the media frenzy, and how he’s taken his talents and become a sought-after songwriter and public speaker. And businesspeople will learn how companies should change their policies and address social-media uprisings.Since “United Breaks Guitars” emerged, nothing is the same—for consumers, for musicians, or for business. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

    This comprehensive reference gives you the know-how you need to get gorgeous, polished results every time. More than 50 expert techniques cover increases, decreases, seams, blocking, decorative finishes, and more Master each method with step-by-step illustrations, easy-to-read text, and dozens of color photos Bring along this handy guide wherever you go--the spiral-bound design lies flat for trouble-free knitting

    When Field & Stream needs expertise, they turn to Dave Petzal and Phil Bourjaily, better known as The Gun Nuts. Beloved F&S bloggers and the hosts of the popular Gun Nuts show on the Outdoor Channel (sponsored by Smith & Wesson), Petzal and Bourjaily know it all, and aren't afraid to tell you their unvarnished opinions are just about everything. In this book they share insider hints, amazing stories from the range and field, and hands-on guidance for the first-time gun owner and the seasoned veteran alike.

    Each single-sided page includes such agression-relieving words as 'Shitballs', 'Twat Waffle' and 'Asshat' laid over therapeutic, mandala and nature inspired patterns. The #1 Gag Gift for Friends with a Sense of Humor! Introducing the world's first swear word coloring book printed on black paper. You've never experienced anything like this before. This bestselling adult coloring book features 40 classic swear words. Using this beautiful midnight edition will make your designs vibrant with color. Never again worry about coloring inside the lines... let the black paper take care of it! Unwind and relax with this beautiful coloring book... let your steam loose! What's Inside - 40 Classic Swear Words to Color (see list below) - Beautiful Abstract Designs with Intricate Details - Each Swear Word Is Printed on Black Paper - Includes Free PDF Bonus Inside! Sometimes, you just need to SWEAR at someone... List of Words - Bullshit - Fuck - Piss Off - Asshole - Bitch - Slut - Whore - Cunt - Bastard - Douche - Shit - Damn - Shitballs - Sugartits - Twat Waffle - Baggy Vag - Piss Flaps - Bollocks - Crap - Fuckwit - Fucktard - Dipshit - Shit-a-brick - Wanker - Beaver Dam - Cum Guzzler - Cuntcake - Asshat - Gutter Slut - Skank - Prick - Slutbag - Moron - Fuck Off - Idiot - Twunt - Dickhead - Cockbag - Fucknugget - Cunt Muffin Join the foulmouthed masses and unwind with Release Your Anger. Color designs featuring both classic swear words like -Bullshit- and more creative ones like -Cum Guzzler-. Each page is designed with beautiful patterns, swirls, paisleys, mandalas, flowers, and leaves... color away while letting the steam out. Simply sit back, relax, and choose the swear word that connects with you. Then color in the swear word with your choice of color pencil, pen, marker, and/or crayon. Enjoy mindfulness and relaxation with this brilliant anti-stress therapy, also the perfect gag-gift! This beautiful coloring book features: - 40 Classic and Angry Swear Words to Color - Beautiful Designs with Intricate Details - Designs Printed on Black Paper - 40 Single-Sided Pages at 8.5 x 11- - Includes Digital PDF Bonus Inside the Book Order now and get started. Your inner peace is waiting, and it has some choice words for you. Preview the book at swearybook.com/midnight TAGS: black coloring book, midnight coloring book, black adult coloring book, midnight adult coloring book, sweary coloring book, swear word coloring book, swear words adult coloring book, bullshit book, bullshit coloring book, james alexander, memos to shitty people, calm the fuck down, chill the fuck out, sasha o'hara, james alexander, donald trump

    Part pattern collection, part resource book Ysolda shares all of her tips for successful sweaters that perfectly fit your body. Each of the seven inspiring designs is modelled by Ysolda herself and by her friend Amanda Allen, showing the garment in two different sizes and helping you envision how each design will look on your own shape. 15-17 sizes are included in each pattern, ranging from a 28-60 finished bust. With so many sizes to pick from, and guidance within each pattern on how to customise the fit, it should be easy to get a great result. The extensive reference section will equip you with all of the tools you need to achieve a perfect one.