Book picks similar to
A Piece of the Pie: The Story of Customer Service at Publix by Joseph W. Carvin
business
florida
service
advice
The Art of War: Sun Tsu - The Key Book of the Way of the Warrior
Alfredo Tucci - 2001
How to Get to Great Ideas: A system for smart, extraordinary thinking
Dave Birss - 2019
Written by the former Creative Director of OgilvyOne, Dave Birss, this book offers a brilliant new system for conceiving original and valuable ideas. It looks at how to frame the problem, how to push your thinking, how to sell the idea and build support for it, and how to inspire others to have great ideas. It proves that any organization - and any department within an organization - can become a fertile environment for ideas.Combining a practical research-based system with fascinating insights and inspiring and humorous writing,the book is also accompanied by the problem-solving system RIGHT THINKING. This is a tool that shows organizations a more effective way to generate more effective ideas and is based on the thinking in the book. This is available online and in person from the author.
The End of the Road: The Festina Affair and the Tour that Almost Wrecked Cycling
Alasdair Fotheringham - 2016
But the 1998 Tour provided drama like no other. As the opening stages in Ireland unfolded, the Festina team's soigneur, Willy Voet, was arrested at the French-Belgian border with a carload of drugs. Raid upon police raid followed, with arrest after arrest hammering the Tour. In protest, there were riders' strikes and go-slows, with several squads withdrawing en masse and one expelled. By the time the Tour reached Paris, just 96 of the 189 starters remained, and of those 189 starters, more than a quarter were later reported to have doped. The 1998 ” “Tour de Farce's” status as one of the most scandal-struck sporting events in history was confirmed.Voet's arrest was just the beginning of cycling's biggest mass doping controversy--what became known as the Festina affair. It all but destroyed professional cycling as the credibility of the entire sport was called into question, and the cycling family began to split apart even as, ironically, the 1998 Tour was also one of the best races in years.The End of the Road is the first book in English to provide in-depth analysis and a colorful evocation of the tumultuous events of the 1998 Tour. Alasdair Fotheringham uncovers how the world's biggest bike race sank into such scandal. He explores its long-term consequences and what, if any, lessons were learned.
Ninjutsu
Stephen K. Hayes - 1984
Describes the training exercises and meditation techniques of the Japanese ninja warriors and explains how to perform the ninja's methods of self-defense.
The Royal W.E. Unique Glimpses of the Duke and Duchess of Windsor
Victoria Martinez - 2011
The truth is: politics and innuendo clouded that story from the very beginning, with the result that few people really understand who The Duke and Duchess of Windsor were and what forces propelled them to their infamous fate. The Royal W.E. examines the individual and intertwined lives of Wallis and Edward – or “W.E.” as they referred to themselves – and provides readers with unique glimpses of the real people, as opposed to the sensationalized characters, that were The Duke and Duchess of Windsor. Through careful study of more than 75 years of rhetoric and scholarship, Victoria Martínez takes on the most controversial charges lodged against the couple (Was Wallis a hermaphrodite? Were the Duke and Duchess Nazi sympathizers?) with candor and evenhandedness. In analyzing the early lives of Wallis and the ex-king and their later relationships with other members of the Royal Family, her approach is to deal with all parties as human beings, whose true faults – though significant – were far less sinister than history has led us to believe. Ms. Martínez also addresses the ever-popular subject of the Duchess’s jewels, including new research on the famous 1946 Ednam Lodge jewel heist to dispel the long-held rumors that the Duke and Duchess committed jewel theft and insurance fraud. The subjects in this book are not always mainstream, well-known, or even consistent with “popular” opinion, and the objective is not to make anyone “like” the couple. Instead, readers will find refreshingly honest and accurate portrayals of W.E. that will help them understand the real people behind the myth and hype. “Prejudice and preconception are difficult things to set aside, particularly after so many years of negative stories and sordid rumor, but I think readers here will discover an alternative and convincing look at the Duke and Duchess of Windsor. I am sure they would approve and perhaps, just perhaps, the future may be a little bit kinder to Edward and Wallis because of the efforts of people like Ms. Martínez.” -Greg King, author of The Duchess of Windsor: The Uncommon Life of Wallis Simpson
The Navy’s Air War (Annotated): A Mission Completed
Albert R. Buchanan - 2019
Author and historian Albert Buchanan recreates the engagements of the Pacific and Atlantic combat theaters with near clinical detail, from the Pearl Harbor Attack to the Japanese surrender aboard the USS Missouri. Interwoven within these aerial combat narratives is background information on technological innovations, production methods, training programs, and the important players involved. This new edition of The Navy's Air War: A Mission Completed includes annotations and photographs from World War 2. *Annotations. *Images.
India Reloaded: Inside India's Resurgent Consumer Market
Dheeraj Sinha - 2015
This book takes a critical look at these myths and contradictions from an inside perspective, presenting a fresh and nuanced perspective on the opportunities that the Indian market offers. It draws upon a wealth of data, from consumer research, market data, macroeconomic research, popular culture and case studies, to provide a thorough and compelling insight into what makes for success in the complex Indian market, based upon two decades of experience.
Something in the Air: Radio, Rock, and the Revolution That Shaped a Generation
Marc Fisher - 2007
But radio came roaring back with a whole new concept. The war was over, the baby boom was on, the country was in clover, and a bold new beat was giving the syrupy songs of yesteryear a run for their money. Add transistors, 45 rpm records, and a young man named Elvis to the mix, and the result was the perfect storm that rocked, rolled, and reinvented radio.Visionary entrepreneurs like Todd Storz pioneered the Top 40 concept, which united a generation. But it took trendsetting “disc jockeys” like Alan Freed, Murray the K, Wolfman Jack, Cousin Brucie, and their fast-talking, too-cool-for-school counterparts across the land to turn time, temperature, and the same irresistible hit tunes played again and again into the ubiquitous sound track of the fifties and sixties. The Top 40 sound broke through racial barriers, galvanized coming-of-age kids (and scandalized their perplexed parents), and provided the insistent, inescapable backbeat for times that were a-changin’.Along with rock-and-roll music came the attitude that would literally change the “voice” of radio forever, via the likes of raconteur Jean Shepherd, who captivated his loyal following of “Night People”; the inimitable Bob Fass, whose groundbreaking Radio Unnameable inaugurated the anything-goes free-form style that would come to define the alternative frontier of FM; and a small-time Top 40 deejay who would ultimately find national fame as a political talk-show host named Rush Limbaugh.From Hunter Hancock, who pushed beyond the limits of 1950s racial segregation with rhythm and blues and hepcat patter, to Howard Stern, who blew through all the limits with a blue streak of outrageous on-air antics; from the heyday of summer songs that united carefree listeners to the latter days of political talk that divides contentious callers; from the haze of classic rock to the latest craze in hip-hop, Something in the Air chronicles the extraordinary evolution of the unique and timeless medium that captured our hearts and minds, shook up our souls, tuned in–and turned on–our consciousness, and went from being written off to rewriting the rules of pop culture.
Steinhoff inside SA's biggest corporate crash
James-Brent Styan - 2018
24 hours later more than R160 billion rand of this fortune was wiped out. The Steinhoff Empire, that took 20 years to build into an international business giant, had crumbled overnight. Markus Jooste, Steinhoff’s flashy CEO, resigned via SMS and has since been fleeing an avalanche of scandals and accusations: luxury homes for a blonde mistress, allegations of fraud, racing horses and unparalleled extravagance, a lavish, black Jaguar for an old university residence… What exactly happened here? Who knew what? What is Steinhoff, who is Markus Jooste and what does it all have to do with the so called Stellenbosch mafia? Where does business tycoon Christo Wiese, Shoprite and Pepkor fit in and where is the pensioners’ money? Well-known financial writer James-Brent Styan unpacks these and other questions in this astounding tale of power and greed, of secrets and deceit, and ultimately the biggest financial breakdown in the history of South Africa. Through interviews with trustworthy sources, revelations from confidential documents and in-depth research about Steinhoff’s history, Styan uncovers what the group doesn’t want you to know. Follow the Money: The story of Steinhoff, Markus Jooste and the Stellenbosch Boys is a gripping financial thriller that will be told as cautionary tale or salacious scandal in both boardrooms and living rooms for decades to come.
Sound Pictures: The Life of Beatles Producer George Martin, The Later Years, 1966–2016
Kenneth Womack - 2018
Sound Pictures offers a powerful and intimate account of how he did so. The second and final volume of the definitive biography of the man, Sound Pictures traces the story of the Beatles' breathtaking artistic trajectory after reaching the creative heights of Rubber Soul. As the bandmates engage in brash experimentation both inside and outside the studio, Martin toils along with manager Brian Epstein to consolidate the Beatles' fame in the face of growing sociocultural pressures, including the crisis associated with the "Beatles are more popular than Jesus" scandal. Meanwhile, he also struggles to make his way as an independent producer in the highly competitive world of mid-1960s rock 'n' roll. As Martin and the Beatles create one landmark album after another, including such masterworks as Revolver, Sgt. Pepper's Lonely Hearts Club Band, The Beatles (The White Album), and Abbey Road, the internal stakes and interpersonal challenges become ever greater. During his post-Beatles years, Martin attempts to discover new vistas of sound recording with a host of acts, including Jeff Beck, America, Cheap Trick, Paul McCartney, and Elton John, his creative breakthroughs followed by unprecedented commercial success. Eventually, though, all roads bring Martin back to the Beatles, as the group seeks out new ways to memorialize their achievement under the supervision of the man who has come to be known as Sir George. Now, more than fifty years after the Beatles' revolutionary triumphs, Martin's singular stamp on popular music has become more vital than ever, as successive generations discover the magic of the Beatles and their groundbreaking sound.
Sonic Boom: Globalization at Mach Speed
Gregg Easterbrook - 2009
So what comes next? Growth will resume. But economic uncertainty will worsen, making what comes next not just a boom but a nerve-shattering SONIC BOOM. Gregg Easterbrook - who "writes nothing that is not brilliant" ("Chicago Tribune") - is a fount of unconventional wisdom, and over time, he is almost always proven right. Throughout 2008 and 2009, as the global economy was contracting and the experts were panicking, Easterbrook worked on a book saying prosperity is about to make its next big leap. Will he be right again? SONIC BOOM: Globalization at Mach Speed presents three basic insights. First, if you don't like globalization, brace yourself, because globalization has barely started. Easterbrook contends the world is about to become "far "more globally linked. Second, the next wave of global change will be primarily positive: economic prosperity, knowledge and freedom will increase more in the next 50 years than in all of human history to this point. But before you celebrate, Easterbrook further warns that the next phase of global change is going to drive us crazy. Most things will be good for most people - but nothing will seem certain for anyone. Each SONIC BOOM chapter is based on examples of cities around the world - in the United States, Europe, Russia, China, South America - that represent a significant Sonic Boom trend. With a terrific sense of humor, pitch-perfect reporting and clear, elegant prose, Easterbrook explains why economic recovery is on the horizon but why the next phase of global change will also give everyone one hell of a headache. "Forbes" calls Easterbrook "the best writer on complex topics in the United States" and SONIC BOOM will show you why.
A Doctor on the Inside: From the County Jail to the Supermax (Boxed Set)
William Wright - 2016
William Wright’s best-selling, award-winning books in a single volume!
Maximum Insecurity
chronicles Wright’s true-life metamorphosis from suburban ear surgeon to life as the sole physician at Colorado’s maximum-security prison.
Jailhouse Doc
follows Wright’s transition from prison medicine to running the clinic at the county jail. Should be easy right? Not on your life. Told with a humor and biting wit, both books reveal the real inside operation of correctional facilities.
Nightmare in Jonestown: Cult of Death (Singles Classic)
Time Inc. - 2016
December 4, 1978.In an appalling demonstration of the way in which a charismatic leader can bend the minds of his followers with a devilish blend of professed altruism and psychological tyranny, some 900 members of the California-based Peoples Temple died in a self-imposed ritual of mass suicide and murder.The followers of the Rev. Jim Jones, 47, a once respected Indianaborn humanitarian who degenerated into egomania and paranoia, had first ambushed a party of visiting Americans, killing California Congressman Leo Ryan, 53, three newsmen and one defector from their heavily guarded colony at Jones-town. Then, exhorted by their leader, intimidated by armed guards and lulled with sedatives and painkillers, parents and nurses used syringes to squirt a concoction of potassium cyanide and potassium chloride onto the tongues of babies. The adults and older children picked up paper cups and sipped the same deadly poison sweetened by purple Kool-Aid.This story is part of the TIME Classic Coverage Collection from Time Inc. This is a reproduction of a story that appeared in the December 4, 1978 issue of TIME magazine. Time Inc. is one of the world’s most influential media companies – home to 90 iconic brands like People, Sports Illustrated, Time, InStyle, Real Simple, Food & Wine, and Fortune. The Spotlight Stories in this collection aim to provide you with a quick read on a single subject, highlighting our readers’ most popular stories and featuring great reporting from our Time Inc. journalists.
The Presidential Years: 2012–2017
Pranab Mukherjee - 2021
3000 Facts about TV Shows
James Egan - 2016
The producers refused. In Doctor Who, the Twelfth Doctor's costume was inspired by David Bowie. In Game of Thrones, Hodor's real name is Wyllis. Matthew Perry plays Chandler in Friends. He says he can't remember a single thing from the show throughout three seasons. In The Simpsons, Hans Moleman has died at least 15 times. Many mobsters contacted James Gandolfini to tell him his performance was excellent in The Sopranos but warned him not to wear shorts in the show. Millie Bobby Brown was 11 when she was cast as Eleven in Stranger Things. The Tourette Syndrome Association praised the show, South Park, for its accurate portrayal of the Tourette's condition. In Family Guy, Meg's full name is Megatron Griffin.