The first of its kind to carry doctors and surgeons who can take the hospital to the patient. Drug addicts, lorry crashes, open-heart surgery, stab wounds, headless chickens, mating llamas, and strip routines - it's all in a day's work for emergency doctor Tony Bleetman and his team.Whether they are landing in the middle of the M1 or at a maximum security jail, Tony and his crew Helimed 999 are the first on the scene in the most critical of emergencies.This gripping read will make you laugh, cry and marvel at the wonders of life (and death) in equal measure.

    After a long, intense conversation, Williams sent Grissom on a journey on the playwright’s behalf to find out if he, Tennessee Williams, or his work, had mattered to those who had so deeply mattered to him, those who had led him to what he called the blank page, “the pale judgment.” Among the more than seventy giants of American theater and film Grissom sought out, chief among them the women who came to Williams out of the fog: Lillian Gish, tiny and alabaster white, with enormous, lovely, empty eyes (“When I first imagined a woman at the center of my fantasia, I . . . saw the pure and buoyant face of Lillian Gish. . . . [She] was the escort who brought me to Blanche”) . . . Maureen Stapleton, his Serafina of The Rose Tattoo, a shy, fat little girl from Troy, New York, who grew up with abandoned women and sad hopes and whose job it was to cheer everyone up, goad them into going to the movies, urge them to bake a cake and have a party.  (“Tennessee and I truly loved each other,” said Stapleton, “we were bound by our love of the theater and movies and movie stars and comedy. And we were bound to each other particularly by our mothers: the way they raised us; the things they could never say . . . The dreaming nature, most of all”) . . . Jessica Tandy (“The moment I read [Portrait of a Madonna],” said Tandy, “my life began. I was, for the first time . . . unafraid to be ruthless in order to get something I wanted”) . . . Kim Stanley . . . Bette Davis . . . Katharine Hepburn . . . Jo Van Fleet . . . Rosemary Harris . . . Eva Le Gallienne (“She was a stone against which I could rub my talent and feel that it became sharper”) . . . Julie Harris . . . Geraldine Page (“A titanic talent”) . . . And the men who mattered and helped with his creations, including Elia Kazan, José Quintero, Marlon Brando, John Gielgud . . . James Grissom’s Follies of God is a revelation, a book that moves and inspires and uncannily catches that illusive “dreaming nature.”

    Birnbaum sheds light on where and when to catch their hysterical-and historical-antics.-Epcot's newly-expanded International Food and Wine Festival. Cheers!-Typhoon Lagoon's newest water park attraction: Miss Fortune Falls, a water-raft ride is for the whole family! -Disney Cruise Line weighs anchor a mere 50 miles from Walt Disney World, making a surf-and-turf vacation a tempting possibility for many a Disney guest. A special Birnbaum "bonus" chapter guides guests from possibility to reality, laying out all the details for pairing a Disney Cruise with a visit to Walt Disney World.

    Now, Eric Idle reflects on the meaning of his own life in this entertaining memoir that takes us on an unforgettable journey from his childhood in an austere boarding school through his successful career in comedy, television, theater, and film. Coming of age as a writer and comedian during the Sixties and Seventies, Eric stumbled into the crossroads of the cultural revolution and found himself rubbing shoulders with the likes of George Harrison, David Bowie, and Robin Williams, all of whom became dear lifelong friends. With anecdotes sprinkled throughout involving other close friends and luminaries such as Mike Nichols, Mick Jagger, Steve Martin, Paul Simon, Lorne Michaels, and many more, as well as the Pythons themselves, Eric captures a time of tremendous creative output with equal parts hilarity and heart. In Always Look on the Bright Side of Life, named for the song he wrote for Life of Brian (the film which he originally gave the irreverent title Jesus Christ: Lust for Glory) and that has since become the number one song played at funerals in the UK, he shares the highlights of his life and career with the kind of offbeat humor that has delighted audiences for five decades. The year 2019 marks the fiftieth anniversary of The Pythons, and Eric is marking the occasion with this hilarious memoir chock full of behind-the-scenes stories from a high-flying life featuring everyone from Princess Leia to Queen Elizabeth.

    Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment--lashing out at those that don't.  Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive--and thrive. And  High-Tech, High-Touch Customer Service  spells out surefire strategies for success in a clear, entertaining, and practical way. Discover:  * Six major customer trends and what they mean for your business  * Eight unbreakable rules for social media customer service  * How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content  * The rising power of self-service--and how to design it properly  * How to build a company culture that breeds stellar customer service ? High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide--online and off.