Featuring all new, never before published material, Crows, Papua New Guinea, and Boats is the latest release by David Thorne, author of The Internet is a Playground and 27bslash6.com

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    Then in "Barbecue Blunder," sometimes it's fun to reminisce about picnics gone by!

    Because even though it sounds like you're calling your friend a weirdo, this book is in fact a wonderfully astute and affectionate look at the female psyche, and perfect for any girl with a sense of humor (and a desire to know what boys think of girls). With his unique Homer-Simpson-channeled-through-Jessica-Simpson sensibility, Todd Harris Goldman—that Todd Harris Goldman, the funny, crude, un-PC, very savvy author of Boys Are Stupid, Throw Rocks at Them!—explains why boys think the opposite sex is weird. Narrated by a boy who's sort of a moron, it questions all the things that are completely alien to boys, but with a surprisingly sweet insight and great good spirit. Waxing vs. shaving. The color pink. Shoe obsessions. The everyday dilemma: "Does this dress make me look fat?" The appeal of tiny little dogs. Fake boobs. The mysteries of PMS. In the end he can only conclude that girls are weirdos and leave it at that—a conclusion that girls will not only understand but own up to proudly.

    And how can that get any worse for this Wimpy Kid? By finding out that you’re getting the meanest teacher in the school this year AND she just moved down the street.Leave it up to Connor, Max and Milo to turn the miserable first week of school into the biggest and most exciting party ever. All while avoiding the bully squad, outsmarting Molly, the teacher’s pet and staying one step ahead of Mr. Mooger, the principal.But everything is not as it seems and the three soon find out that they haven’t been the only one’s pulling pranks.Join Connor, Max and Milo on their new adventures in middle school, watch them out smart the bullies and stay one step ahead of the teachers. This illustrated book is a humorous and fun ride through middle school, never knowing what's just around the corner or under your seat. Connor's Diary of the Wimpy Kids in his prankster's club will keep you guessing and laughing out loud.Also Available: The Pranksters' Club: Ripped - Book 2 of the Series

    62 pages of chapter summaries, quotes, character analysis, themes, and more – everything you need to sharpen your knowledge of Lamb: The Gospel According to Biff. This detailed literature summary also contains Topics for Discussion and a Free Quiz on Lamb: The Gospel According to Biff by Christopher Moore.

    When the system begins to misfire under the workload, the ill-equipped representatives of God and the Devil tasked with managing the process are given an ultimatum. Fix The Afternet or go back to your previous afterlives. They begin an odyssey through the hordes of souls awaiting judgement and the oblivious living in search of a solution. Rich in comic detail and populated with characters real and imagined from throughout time, their quest is never going to be straightforward…

    The novel draws on the author’s trademark staples of humor and wit, supplying readers with honest and at times, shockingly embarrassing tales. The novel provides a been-there-done-that perspective, offering the insights of one who has spent much of her life dealing with the issues she details.Whitney Cummings presents “I’m Fine…And Other Lies” with a strikingly witty and self-deprecating tone, reflecting on her past mistakes and presenting them for the reader to learn and benefit from. Praised for its sincerity and humorous quality, this book aims to entertain as much as it aims to comfort.A Brief Look Inside:EVERY GOOD BOOK CONTAINS A WORLD FAR DEEPER than the surface of its pages. The characters and their world come alive, and the characters and its world still live on. Conversation Starters is peppered with questions designed to bring us beneath the surface of the page and invite us into the world that lives on.These questions can be used to...Create Hours of Conversation:• Promote an atmosphere of discussion for groups• Foster a deeper understanding of the book• Assist in the study of the book, either individually or corporately• Explore unseen realms of the book as never seen beforeDisclaimer: This book you are about to enjoy is an independent resource meant to supplement the original book. If you have not yet read the original book, we encourage doing before purchasing this unofficial Conversation Starters.

    But some debates can never be settled no matter how much you run up your bar tab arguing with your friends. Well, it’s time to answer your questions once and for all: • Could an average guy start in the WNBA?• Would sumo wrestlers make great NFL linemen?• How easy is it for pro athletes to get laid? • How good are pro golfers at miniature golf?• Do pro athletes really play drunk or high?• How would a fan hit against a major league pitcher?To settle more than thirty of sports’ greatest (and most ridiculous) debates, Todd Gallagher has teamed up with coaches, general managers, and athletes—including LeBron James, Mike Tyson, Dwyane Wade, Johan Santana, Eddie George, Jose Canseco, and many others. But Gallagher didn’t just ask questions. He put these debates to the test—literally. He sent an all-midget lineup up against a pro baseball team. He swam freestyle against a doggie-paddling Olympic gold medalist. He recruited America's #1 darts player to test that uncanny accuracy in beer pong. And, yes, he stuck a frying pan in tennis star Andy Roddick’s hands and went to battle.The results are hilarious and enlightening. Best of all, once you have the answers you’ll be able to shut up the next loudmouth who tries to debate you at the bar.

    Join Ricky Gervais, Steve Merchant and Karl Pilkington as they probe the nature of human society.In this episode: Athenian democracy and arboreal investments; Karl on road safety; President Pilkington's pronouncements; Malthusian musings; Karl's adoption agency; the ins and outs of organ donation; social injustice on the busses; morality and entomology; Karl's Luddite attitude to plate sanitation; euthanized ensifera; social orthodoxy at the orthodontist's; and splenetic etiquette.

    The economy is collapsing, his health is failing, and around his hometown of Broughty Ferry, Bob is struggling to get the respect he deserves. Fortunately his email junk folder is bursting with offers of assistance from around the world. In these genuine emails, Bob Servant looks to the Internet's worst con merchants and charlatans for answers to his many woes. The author of the bestselling Delete This At Your Peril and the critically acclaimed Radio 4 series The Bob Servant Emails is back with an all-new compilation of emails targeting a fresh batch of email spammers—the false lenders who have bravely stepped into the credit crunch, supposed doctors offering expensive treatments for Bob's ailments, and fake foreign soldiers offering him military advice in his campaign against a local bowling club. They all find a man from Broughty Ferry who is ready and willing to give them his valuable time.

    Entering a world of mysterious powers and nightmarish consequences, Chris realizes the secret belief of every teenage boy- that his wang has the power to change the world. The Monkey's Penis is the third installment in the terrifying Shingles series, and once again readers with weak hearts or bladders are advised to read on at their own risk...

    Phipps is “one of those rescues who are all the rage these days,” an upscale Manhattan dog with a rich owner, a great dog walker and an idyllic New York lifestyle. But his world is turned upside down when his owner, Angie DeSoto, suddenly passes from pancreatic cancer. The good news is that Angie leaves her millions to Mr. Phipps and he finds himself temporarily in the care of Devin McCloud, his dog walker and best bud. The bad news is that her adult children, a contentious clan at best, are furious about being left out in the cold, money-wise. And there's more. According to the terms of the will, Mr. Phipps and his millions will go to one of Angie's progeny, specifically the one best qualified to take care of him. After a brief trial period in which each one takes the dog, their efforts will be judged by a panel of dog experts – a famous, Cesar Millan-style dog trainer, a pet psychic and a renowned behaviorist. To further complicate matters, love will strike on several fronts as Mr. Phipps tells his story and his fate unfolds in this charming canine romantic comedy that reads like a date night version of "Marley and Me".

    When Betty and Veronica catch wind of the mash note, each believes the other one sent it, and all-out war is declared to determine who will win Archie's heart once and for all!

    Let your inner dork shine bright with these four bestselling Dork Diary audiobooks, now together in one dork-tastic audio gift set.Join Nikki Maxwell as she navigates the halls of middle school, mean girls, BFF drama, and first crushes in this collectible audio gift set that includes books one through four in the wildly popular New York Times, USA TODAY, and Publishers Weekly bestselling Dork Diaries series! This audio gift set includes:Dork Diaries 1: Tales From a Not-So-Fabulous LifeDork Diaries 2: Tales from a Not-So-Popular Party GirlDork Diaries 3: Tales From a Not-So-Talented Pop StarDork Diaries 4: Tales From a Not-So-Graceful Ice Princess