you will get the insights, encouragement, and practical steps needed to create a powerful, life-changing daily routine.  Terri Savelle Foy shares with you the habits of successful people as well as her own personal habits that took her from a mundane, undisciplined life to living a life filled with purpose, self-discipline and God-given success.  This book will help you:  • Seize each day by taking control of your mornings.  • Become aware of (and change) your bad habits.  • Establish realistic habits that will revolutionize your life.  • Understand how to harness the power of self-discipline.  • Discover your purpose so you stay driven.  When you change your daily routine, you can change your life.

    The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. The book includes tangible tips and tricks to help readers discover how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills.Issues with customers can send even the most seasoned service professionals into red alert. But you don’t need to be a crisis counselor to effectively communicate your way out of a difficult spot. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.

    Everybody hates them. But there are a lot of people who love them. Rasheeda is one masterful soul food chef with a secret down south recipe for Chicago's best chitlins. Owner and operator of Miss Evey's, an upscale soul food eatery on Chicago's South Side, she meets the seemingly gregarious yet cunning player Krey'Shawn who has plans to slime his way into her life. But little does Krey'Shawn know that Rasheeda already prepared a secret recipe for him. READ MORE in THIS HOE EATS CHITLINS by bestselling author Quan Millz & Stormy Reddick.

     German naval competition and the construction of ever greater fleets of Dreadnoughts, and the restlessness of new social pressures, take their toll, and Buller especially finds himself at once in the throes of domestic crisis and an undeclared security war with the nation’s future enemy. So much lands on the shoulder of two men, will the two handle the pressure or will this break the duo apart? This sequel to the highly praised Buller's Guns concludes on the high note of the first pursuit and clash of mighty Dreadnoughts in the North Sea. Buller’s Dreadnought is a thrilling and dramatic account of the challenges posed by the Edwardian age and the First World War. Praise for Richard Hough: ‘Solid entertainment for fans of period naval action’ – Kirkus Review ‘Hough is a good storyteller with a refreshing, breezy style’ – The Wall Street Journal ‘Hough is shrewd and subtle’ – The Sunday Telegraph Richard Hough, the distinguished naval historian and winner of the Daily Express Best Book of the Sea Award (1972), was the author of many acclaimed books in the field including ‘Admirals in Collision’, ‘The Great War at Sea: 1914-18’, and ‘The Longest Battle: The War at Sea 1939-45’. He was also the biographer of Mountbatten, and his last biography, ‘Captain James Cook’, became a world bestseller.

    For over forty-two years the space probe has raced away from Earth at thirty-eight thousand miles per hour—past Mars, Jupiter, Saturn, Uranus, Neptune, cruising past Pluto and the furthest fringes of our Solar System. On August 25th, 2012, Voyager 1 accomplished what no other human designed device had ever done. The probe ventured into deep interstellar space. Over thirteen billion miles away!Impossibly, now the spacecraft is returning to Earth, traveling at nearly one/thirty-seventh the speed of light. In thirty-one days, Voyager 1 will arrive home.And it’s bringing an uninvited guest!https://www.amazon.com/Guest-Alan-Nay...

    

    Stabbings, rapes, and assaults are on the increase, an escape leaves officers looking for answers, a prisoner does the unthinkable, strip searching is taken to another level and exactly how does an officer smuggle alcohol in? This is life behind the walls as told by a real correctional officer.

     The manual consists of  fourteen cryptic, symbolic statements that many have tried to decipher over the course of thousands of years.  I believe the fourteen statements of the Emerald Tablet to be a symbolic guide to a far greater treasure than the conversion of lead into gold. I believe it to be, instead, a symbolic guide to the awakening of the human spirit. I believe it to be a guide to the conversion of a base and petty human being into an awakened soul, the likes of which we have seen in the Jesuses and the Buddhas of our world.  In the Christian Bible, it is said that Adam fell into a deep sleep. Nowhere in that Bible does it say that he woke back up. The purpose of the Emerald Tablet, I believe, is that very awakening.

    Morgan is a new kind of male hero, imperfect and uncertain, who—like his favorite football team—is fumbling forward into uncertainty. The 2013 Silver Medal Winner for Popular Fiction from the Independent Publisher Book Awards. Initially, Chuck worries he’ll never have a relationship again, that he could stand in the lobby of a brothel with a hundred dollar bill plastered to his forehead and still not get lucky. But as his emotionally raw, 365-day odyssey unfolds, Chuck gradually relearns to live on his own, navigating the minefield of issues faced by the suddenly single—new routines, awkward dates, and even more awkward sex. Clown will attract fans of the new breed of novelists that includes Nick Hornby, Jonathan Tropper and Tom Perrotta. Like others in that distinguished group, Robert Steven Williams delivers a painfully honest glimpses into the modern male psyche while writing about both sexes with equal ease and grace in a way that’s both hilarious and heartbreaking at the same time. "Williams has written a terrific novel. His book pulls back the curtain on male masculinity--showing us what a guy really goes through when dealing with the difficult mess of his beloved spouse's infidelity and the ensuing divorce. Williams' characters give us the real-deal: a gut wrenching and often humorous look, showing us the everyday horrors of what it's like to start all over again as one approaches middle age." - Suzan-Lori Parks, winner Pulitzer Prize for Drama "Robert Steven Williams has written a novel of tremendous honesty, humor, and insight. His story of Chuck Morgan, cast adrift on the rocky shoals of dating when his wife of twenty years suddenly leaves him, does for men what Bridget Jones's Diary did for women." - Joy Johannessen, editor for Alice Sebold, Amy Bloom, Michael Cunningham and My Year as a Clown "When we first meet Chuck Morgan, he's broken, twisted and confused. And that's what makes him so interesting. Like other intriguing literary heroes, he is at his best after life has knocked him to the ground, forcing him to find a new way to be strong again; damaged maybe, but more confident this time, with a kinder, more open heart." - Jimmie Dale Gilmore, The Flatlanders

    Part One holds 12 stories of Family Annihilators - men who murder their entire family. It is more common than you might think. Part Two is called A Six Pack of Murder which is a random collection of six more true crime stories of murder.

    Deciding that taking a leap into the unknown was better than making no decision at all, they borrowed a little money from some good friends, packed up their belongings and headed to a mobile home site just outside Cannes. Whilst there, they would look for work with the hope of settling in the region. What no one bothered to tell France’s newest arrivals was that the people they were about to be interviewed by and eventually work for were all blisteringly, yet deliciously mad. Whilst minding his own business in the garden belonging to one of these certifiable lunatics, Brent gets adopted by a dog with his own obsession, maintaining the author's theory that sanity is an extremely rare commodity in the south of France.

    

    Jekyll and Mr. HydeTreasure Island

    

    How to gain the attention you need to succeed in any economy.