Jensen--you just never knew it. As the owner of the world's largest disaster management company, he has spent most of his adult life responding to tragedy. From the Oklahoma City bombing, 9/11, the Bali bombings, the 2004 South Asian Tsunami, Hurricane Katrina to the 2010 Haitian Earthquake and the Grenfell Tower Fire, Jensen is at the practical level of international incidents, assisting with the recovery of bodies, identifying victims, and repatriating and returning their personal effects to the surviving family members. He is also, crucially, involved in the emotional recovery that comes after a disaster: helping guide the families, governments, and companies involved, telling them what to expect and managing the unmanageable. As he puts it, "If journalists write the first rough draft of history, I put the punctuation on the past."Personal Effects is an unsparing, up-close look at the difficult work Jensen does behind the yellow tape and the lessons he learned there. The chronicle of an almost impossible and grim job, Personal Effects also tells Jensen's own story, how he came to this line of work, how he manages the chaos that is his life, and the personal toll the repeated exposure to mass death brings, in becoming what GQ called "the best at the worst job in the world."A rare glimpse into a world we all see but many know nothing about, Personal Effects is an inspiring and heartwarming story of survival and the importance of moving forward. Jensen allows his readers to see over his shoulder as he responds to disaster sites, uncovers the deceased, and cares for families to show how a strong will and desire to do good can become a path through the worst the world can throw at us.

    Former chief of the Seattle police force, Stamper goes on to expose a troubling culture of racism, sexism, and homophobia that is still pervasive within the twenty-first-century force; then he explores how such prejudices can be addressed. He reveals the dangers and temptations that cops face, describing in gripping detail the split-second life-and-death decisions. Stamper draws on lessons learned to make powerful arguments for drug decriminalization, abolition of the death penalty, and radically revised approaches to prostitution and gun control. He offers penetrating insights into the "blue wall of silence," police undercover work, and what it means to kill a man. And, Stamper gives his personal account of the World Trade organization debacle of 1999, when protests he was in charge of controlling turned violent in the streets of Seattle. Breaking Rank reveals Norm Stamper as a brave man, a pioneering public servant whose extraordinary life has been dedicated to the service of his community.

      Raised in northern New Jersey, Cory Booker went to Stanford University on a football scholarship, accepted a Rhodes Scholarship to Oxford University, then studied at Yale Law School. Graduating from Yale, his options were limitless.   He chose public service.   He chose to move to a rough neighborhood in Newark, New Jersey, where he worked as a tenants’ rights lawyer before winning a seat on the City Council. In 2006, he was elected mayor, and for more than seven years he was the public face of an American city that had gone decades with too little positive national attention and investment. In 2013, Booker became the first African American elected to represent New Jersey in the U.S. Senate.   In United, Cory Booker draws on personal experience to issue a stirring call to reorient our nation and our politics around the principles of compassion and solidarity. He speaks of rising above despair to engage with hope, pursuing our shared mission, and embracing our common destiny.   Here is his account of his own political education, the moments—some entertaining, some heartbreaking, all of them enlightening—that have shaped his civic vision. Here are the lessons Booker learned from the remarkable people who inspired him to serve, men and women whose example fueled his desire to create opportunities for others. Here also are his observations on the issues he cares about most deeply, from race and crime and the crisis of mass incarceration to economic and environmental justice.   “Hope is the active conviction that despair will never have the last word,” Booker writes in this galvanizing book. In a world where we too easily lose touch with our neighbors, he argues, we must remember that we all rise or fall together—and that we must move beyond mere tolerance for one another toward a deeper connection: love.Praise for United   “An exceedingly good book, and an important book, and a reminder of what makes Booker an important and, through it all, a promising public figure.”—PolitickerNJ   “What sets Senator Booker’s work apart from that of similar political books is that it seeks to elevate discourse rather than bring down opponents of the opposite partisan persuasion. This is a refreshing take, one that is truly worthy of study and contemplation.”—The Huffington PostFrom the Hardcover edition.

    Whisper. Yik Yak. Vine. YouTube. Kik. Ask.fm. Tinder. The dominant force in the lives of girls coming of age in America today is social media. What it is doing to an entire generation of young women? This the subject of award-winning Vanity Fair writer Nancy Jo Sales’s riveting and explosive American Girls.With extraordinary intimacy and precision, Sales captures what it feels like to be a girl in America today. From Montclair to Manhattan and Los Angeles, from Florida and Arizona to Texas and Kentucky, Sales crisscrossed the country, speaking to more than two hundred girls, ages thirteen to nineteen, and documenting a massive change in the way girls are growing up, a phenomenon that transcends race, geography, and household income. American Girls provides a disturbing portrait of the end of childhood as we know it and of the inexorable and ubiquitous experience of a new kind of adolescence—one dominated by new social and sexual norms, where a girl’s first crushes and experiences of longing and romance occur in an accelerated electronic environment; where issues of identity and self-esteem are magnified and transformed by social platforms that provide instantaneous judgment. What does it mean to be a girl in America in 2016? It means coming of age online in a hyper-sexualized culture that has normalized extreme behavior, from pornography to the casual exchange of nude photographs; a culture rife with a virulent new strain of sexism and a sometimes self-undermining notion of feminist empowerment; a culture in which teenagers are spending so much time on technology and social media that they are not developing basic communication skills. From beauty gurus to slut-shaming to a disconcerting trend of exhibitionism, Nancy Jo Sales provides a shocking window into the troubling world of today’s teenage girls. Provocative and urgent, American Girls is destined to ignite a much-needed conversation about how we can help our daughters and sons negotiate unprecedented new challenges.

    But in her mother, a would-be artist burdened by the endless arrival of new babies, young Kate saw the consequences of a dream deferred. Determined to pursue her own no matter the cost, at 18 she left her small Midwestern town for New York, where, studying with the legendary Stella Adler, she learned the lesson that would define her as an actress: "Use it," Adler told her. Whatever disappointment, pain, or anger life throws in your path, channel it into the work.It was a lesson she would need. At twenty-two, just as her career was taking off, she became pregnant and gave birth to a daughter. Having already signed the adoption papers, she was allowed only a fleeting glimpse of her child. As her star continued to rise, her life became increasingly demanding and fulfilling, a whirlwind of passionate love affairs, life-saving friendships, and bone-crunching work. Through it all, Mulgrew remained haunted by the loss of her daughter, until, two decades later, she found the courage to face the past and step into the most challenging role of her life, both on and off screen.We know Kate Mulgrew for the strong women she's played--Captain Janeway on Star Trek; the tough-as-nails "Red" on Orange is the New Black. Now, we meet the most inspiring and memorable character of all: herself. By turns irreverent and soulful, laugh-out-loud funny and heart-piercingly sad, BORN WITH TEETH is the breathtaking memoir of a woman who dares to live life to the fullest, on her own terms.

    Stunned, confused, and only twenty-nine years old, Hinton knew that it was a case of mistaken identity and believed that the truth would prove his innocence and ultimately set him free.But with no money and a different system of justice for a poor black man in the South, Hinton was sentenced to death by electrocution. He spent his first three years on Death Row at Holman State Prison in agonizing silence—full of despair and anger toward all those who had sent an innocent man to his death. But as Hinton realized and accepted his fate, he resolved not only to survive, but find a way to live on Death Row. For the next twenty-seven years he was a beacon—transforming not only his own spirit, but those of his fellow inmates, fifty-four of whom were executed mere feet from his cell. With the help of civil rights attorney and bestselling author of Just Mercy, Bryan Stevenson, Hinton won his release in 2015.With a foreword by Stevenson, The Sun Does Shine is an extraordinary testament to the power of hope sustained through the darkest times. Destined to be a classic memoir of wrongful imprisonment and freedom won, Hinton’s memoir tells his dramatic thirty-year journey and shows how you can take away a man’s freedom, but you can’t take away his imagination, humor, or joy.

    Straley were teens when they were termed incorrigible youth by authorities and ordered to attend the Florida School for Boys. They discovered in Marianna, the City of Southern Charm, an immaculately groomed campus that looked more like an idyllic university than a reform school. But hidden behind the gates of the Florida School for Boys was a hell unlike any they could have imagined. The school's guards and administrators acted as their jailers and tormentors. The boys allegedly bore witness to assault, rape, and possibly even murder. For fifty years, both men---and countless others like them---carried their torment in silence. But a series of unlikely events brought O'McCarthy, now a successful rights activist, and Straley together, and they became determined to expose the Florida School for Boys for what they believed it to be: a youth prison with a century-long history of abuse. They embarked upon a campaign that would change their lives and inspire others. Robin Gaby Fisher, a Pulitzer Prize--winning journalist and author of the New York Times bestselling After the Fire, collaborates with Straley and O'McCarthy to offer a riveting account of their harrowing ordeal. The book goes beyond the story of the two men to expose the truth about a century-old institution and a town that adopted a Nuremberg-like code of secrecy and a government that failed to address its own wrongdoing. What emerges is a tale of strength, resolve, and vindication in the face of the kinds of terror few can imagine.

    By telling the story of her life and the lives of the people she loves, Smarsh challenges us to look more closely at the class divide in our country and examine the myths about people thought to be less because they earn less. Her personal history affirms the corrosive impact intergenerational poverty can have on individuals, families, and communities, and she explores this idea as lived experience, metaphor, and level of consciousness. Smarsh was born a fifth generation Kansas wheat farmer on her paternal side and the product of generations of teen mothers on her maternal side. Through her experiences growing up as the daughter of a dissatisfied young mother and raised predominantly by her grandmother on a farm thirty miles west of Wichita, we are given a unique and essential look into the lives of poor and working class Americans living in the heartland. Combining memoir with powerful analysis and cultural commentary, Heartland is an uncompromising look at class, identity, and the particular perils of having less in a country known for its excess.

    Kennedy and Me.Betty Ford: First Lady, Women’s Advocate, Survivor, Trailblazer is the inspiring story of an ordinary Midwestern girl thrust onto the world stage and into the White House under extraordinary circumstances. Setting a precedent as First Lady, Betty Ford refused to be silenced by her critics as she publicly championed equal rights for women, and spoke out about issues that had previously been taboo—breast cancer, depression, abortion, and sexuality. Privately, there were signs something was wrong. After a painful intervention by her family, she admitted to an addiction to alcohol and prescription drugs. Her courageous decision to speak out publicly sparked a national dialogue, and in 1982, she co-founded the Betty Ford Center, which revolutionized treatment for alcoholism and inspired the modern concept of recovery.Lisa McCubbin also brings to light Gerald and Betty Ford’s sweeping love story: from Michigan to the White House, until their dying days, their relationship was that of a man and woman utterly devoted to one another other—a relationship built on trust, respect, and an unquantifiable chemistry.Based on intimate in-depth interviews with all four of her children, Susan Ford Bales, Michael Ford, Jack Ford, and Steven Ford, as well as family friends, and colleagues, Betty Ford: First Lady, Women’s Advocate, Survivor, Trailblazer is a deeply personal, empathic portrait of an outspoken First Lady, who was first and foremost a devoted wife and mother. With poignant details and rare insight, McCubbin reveals a fiercely independent woman who had a lively sense of humor, unwavering faith, and an indomitable spirit—the true story behind one of the most admired and influential women of our time.

     Boots in the Ashes is the memoir of Cynthia Beebe's groundbreaking career as one of the first women special agents for the Bureau of Alcohol, Tobacco, Firearms and Explosives, (ATF). A smart and independent girl growing up in suburban Chicago, she unexpectedly became one of the first women to hunt down violent criminals for the federal government.As a special agent for 27 years, Beebe gives the reader first-hand knowledge of the human capacity for evil. She tells the story of how, as a young woman, she overcame many obstacles on her journey through the treacherous world of illegal guns, gangs, and bombs. She battled conflicts both on the streets and within ATF. But Beebe learned how to thrive in the ultra-masculine world of violent crime and those whose job it is to stop it.Beebe tells her story through the lens of six major cases that read like crime fiction: four bombings, one arson fire and a massive roundup of the Hell's Angels on the West Coast. She also shares riveting never before revealed trial testimonies, including killers, bombers, arsonists, victims, witnesses and judges.

    When Papa Pilgrim appeared in the Alaska frontier outpost of McCarthy with his wife and fifteen children in tow, his new neighbors had little idea of the trouble to come. The Pilgrim Family presented themselves as a shining example of the homespun Christian ideal, with their proud piety and beautiful old-timey music, but their true story ran dark and deep. Within weeks, Papa had bulldozed a road through the mountains to the new family home at an abandoned copper mine, sparking a tense confrontation with the National Park Service and forcing his ghost town neighbors to take sides in an ever-more volatile battle over where a citizen’s rights end and the government’s power begins. In Pilgrim’s Wilderness, veteran Alaska journalist Tom Kizzia unfolds the remarkable, at times harrowing, story of a charismatic spinner of American myths who was not what he seemed, the townspeople caught in his thrall, and the family he brought to the brink of ruin. As Kizzia discovered, Papa Pilgrim was in fact the son of a rich Texas family with ties to Hoover’s FBI and strange, oblique connections to the Kennedy assassination and the movie stars of Easy Rider. And as his fight with the government in Alaska grew more intense, the turmoil in his brood made it increasingly difficult to tell whether his children were messianic followers or hostages in desperate need of rescue. In this powerful piece of Americana, written with uncommon grace and high drama, Kizzia uses his unparalleled access to capture an era-defining clash between environmentalists and pioneers ignited by a mesmerizing sociopath who held a town and a family captive

    "People think that because I am against the death penalty and don't think people should be executed, that I forgive those people for what they did. Well, it isn't my place to forgive people, and if it were, I probably wouldn't. I'm a judgmental and not very forgiving guy. Just ask my wife."It this spellbinding true crime narrative, Dow takes us inside of prisons, inside the complicated minds of judges, inside execution-administration chambers, into the lives of death row inmates (some shown to be innocent, others not) and even into his own home--where the toll of working on these gnarled and difficult cases is perhaps inevitably paid. He sheds insight onto unexpected phenomena-- how even religious lawyer and justices can evince deep rooted support for putting criminals to death-- and makes palpable the suspense that clings to every word and action when human lives hang in the balance.

    In short, powerful chapters, Higashida explores school memories, family relationships, the exhilaration of travel, and the difficulties of speech. He also allows readers to experience profound moments we take for granted, like the thought-steps necessary for him to register that it's raining outside. Acutely aware of how strange his behavior can appear to others, he aims throughout to foster a better understanding of autism and to encourage society to see people with disabilities as people, not as problems.With an introduction by bestselling novelist David Mitchell, Fall Down 7 Times Get Up 8 also includes a dreamlike short story Higashida wrote especially for this edition. Both moving and of practical use, this book opens a window into the mind of an inspiring young man who meets every challenge with tenacity and good humor. However often he falls down, he always gets back up.

    No one in the system can help him. No one can tell him if he has a family. No one can tell him why, with obvious African-American features, he has the last name of Klakowicz.Along the way, a single faint light comes only from a neighbor’s small acts of kindness and caring—and a box of books. From one of those books he learns that he has to fight in any way he can—for victory is in the battle. His victory is to excel in school.Against all odds, the author succeeded. He attended college, graduated, became a successful corporate executive, and married a wonderful woman with whom he established a loving family of his own. Through it, he dug voraciously through records and files and found his history, his birth family—and the ultimate disappointment as some family members embrace him, but others reject him.Readers won’t be the same after reading this powerful story. They will share in the hurts and despair but also in the triumph against daunting obstacles. They will share this story with their family, with their friends, with their neighbors.

    Under the mill's orange flame she finds hope for the unity of America.Steel is the only thing that shines in the belly of the mill...To ArcelorMittal Steel Eliese is known as #6691: Utility Worker, but this was never her dream. Fresh out of college, eager to leave behind her conservative hometown and come to terms with her Christian roots, Eliese found herself applying for a job at the local steel mill. The mill is everything she was trying to escape, but it's also her only shot at financial security in an economically devastated and forgotten part of America.In Rust, Eliese brings the reader inside the belly of the mill and the middle American upbringing that brought her there in the first place. She takes a long and intimate look at her Rust Belt childhood and struggles to reconcile her desire to leave without turning her back on the people she's come to love. The people she sees as the unsung backbone of our nation.Faced with the financial promise of a steelworker's paycheck, and the very real danger of working in an environment where a steel coil could crush you at any moment or a vat of molten iron could explode because of a single drop of water, Eliese finds unexpected warmth and camaraderie among the gruff men she labors beside each day.Appealing to readers of Hillbilly Elegy and Educated, Rust is a story of the humanity Eliese discovers in the most unlikely and hellish of places, and the hope that therefore begins to grow.