Reference and Information Services in the 21st Century : An Introduction


Kay Ann Cassell - 2006
    The only reference text to identify the top resources in major subject areas and genres, it shows students how to approach the reference query by matching specific types of questions to the most appropriate format (when answering questions that require handy facts, for example, go first to ready reference sources; for questions about current events and issues, start with indexes). The book begins with the essentials -- interviewing patrons, determining the information need, and developing a basic search strategy. It then gives a thorough overview of the materials, print and electronic, most frequently used to answer questions -- from government information to bibliographic resources, dictionaries, encyclopedias, biographical information sources, atlases, and more. A section on special topics in reference includes chapters on when and how to use the Internet as a reference tool, suggestions on user instruction at the reference desk, and reader's advisory work, as well as a chapter on service to children and youth authored by acclaimed expert Mary K. Chelton. Finally, the book addresses reference management basics: selection and evaluation of material, management of the reference department, assessing and improving reference services, and future trends. Guided by an advisory board and a focus group, the authors have achieved an ideal balance between practical elements and guiding principles. This landmark text is sure to be of interest to LIS educators, students, and both novice and experienced reference professionals.

Afraid to Tell


Heidi Harding - 2017
    After years of fear and isolation, Heidi knew she had to go to the police. For a long time, Chloe resented Heidi for forcing her to disclose what had happened when she wasn’t ready, while their brother, Tom, couldn’t understand how he had so misjudged his father, and at first he didn’t believe their tale. The truth threatened to destroy them all. This is the very honest story of three siblings, and how a man they trusted threatened to tear their family apart.

Call Me Sister: District Nursing Tales from the Swinging Sixties


Jane Yeadon - 2013
    Staff nursing in a ward where she's challenged by an inventory driven ward sister, she reckons it's time to swap such trivialities for life as a district nurse.Independent thinking is one thing, but Jane's about to find that the drama on district can demand instant reaction; and without hospital back up, she's usually the one having to provide it. She meets a rich cast of patients all determined to follow their own individual star, and goes to Edinburgh where Queen Victoria's Jubilee Institute's nurse training is considered the cr me de la cr me of the district nursing world.Call Me Sister recalls Jane's challenging and often hilarious route to realizing her own particular dream.

Genocidal Love: A Life After Residential School


Bevann Fox - 2020
    At the age of seven she was sent to residential school, and her horrific experiences of abuse there left her without a voice, timid and nervous, never sure, never trusting, and always searching.This is the story of Myrtle battling to recover her voice.This is the story of her courage and resilience throughout the arduous process required to make a claim for compensation for the abuse she experienced at residential school--a process that turned out to be yet another trauma at the hands of the colonial power.This is the story of one woman finally standing up to the painful truth of her past and moving beyond it for the sake of her children and grandchildren. In recounting her tumultuous life, Fox weaves truth and fiction together as a means of bringing clarity to the complex emotions and situations she faced as she walked her path toward healing.

Feminasty: The Complicated Woman's Guide to Surviving the Patriarchy Without Drinking Herself to Death


Erin Gibson - 2018
    Since women earned the right to vote a little under one hundred years ago, our progress hasn't been the Olympic sprint toward gender equality first wave feminists hoped for, but more of a slow, elderly mall walk (with frequent stops to Cinnabon) over the four hundred million hurdles we still face. Some of these obstacles are obvious-unequal pay, under-representation in government, reproductive restrictions, lack of floor-length mirrors in hotel rooms. But a lot of them are harder to identify. They're the white noise of oppression that we've accepted as lady business as usual, and the patriarchy wants to keep it that way. Erin Gibson has a singular goal-to create a utopian future where women are recognized as humans. In Feminasty -- titled after her nickname on the hit podcast "Throwing Shade" -- she has written a collection of make-you-laugh-until-you-cry essays that expose the hidden rules that make life as a woman unnecessarily hard and deconstructs them in a way that's bold, provocative and hilarious. Whether it's shaming women for having their periods, allowing them into STEM fields but never treating them like they truly belong, or dictating strict rules for how they should dress in every situation, Erin breaks down the organized chaos of old fashioned sexism, intentional and otherwise, that systemically keeps women down.

Race, Class, and Politics in the Cappuccino City


Derek S. Hyra - 2017
    Where the city’s most infamous open-air drug market once stood, a farmers’ market now sells grass-fed beef and homemade duck egg ravioli. On the corner where AM.PM carryout used to dish out soul food, a new establishment markets its $28 foie gras burger. Shaw is experiencing a dramatic transformation, from “ghetto” to “gilded ghetto,” where white newcomers are rehabbing homes, developing dog parks, and paving the way for a third wave coffee shop on nearly every block.Race, Class, and Politics in the Cappuccino City is an in-depth ethnography of this gilded ghetto. Derek S. Hyra captures here a quickly gentrifying space in which long-time black residents are joined, and variously displaced, by an influx of young, white, relatively wealthy, and/or gay professionals who, in part as a result of global economic forces and the recent development of central business districts, have returned to the cities earlier generations fled decades ago. As a result, America is witnessing the emergence of what Hyra calls “cappuccino cities.” A cappuccino has essentially the same ingredients as a cup of coffee with milk, but is considered upscale, and is double the price. In Hyra’s cappuccino city, the black inner-city neighborhood undergoes enormous transformations and becomes racially “lighter” and more expensive by the year.

Doc: The Life of Roy Halladay


Todd Zolecki - 2020
    With a repertoire of masterful pitches wielded with impeccable command, he piled up accolades during his 16 major league seasons, the very image of stability and dominance whenever he took the mound. Doc is a celebration and a profound remembrance of a beloved player, friend, and family man. Todd Zolecki traces Halladay's remarkable journey, from garnering the attention of major league scouts as a teenager in Colorado, to Halladay's methodical reinvention and ascent to ace status in Toronto, to the signature no-hitter he authored in his playoff debut with the Philadelphia Phillies. Also examined are Halladay's distinctive, disciplined approach to pitching, his impact as a teammate and community member, and the baseball world's honoring of these qualities in Cooperstown in 2019. Thoroughly and thoughtfully reported, with input and reflections from Halladay's teammates, coaches, competitors, and more, this is an essential biography for baseball fans everywhere.

The Kerracher Man (Non-Fiction)


Eric MacLeod - 2008
    Biography

Information Power


Association for Educational Communication - 1998
    This volume aims to help readers respond proactively and help to lead the way to collaborative learning in schools.

Doing Documentary Work


Robert Coles - 1997
    When I'm there, sitting with those folks, listening and talking, he said to Coles, I'm part of that life, and I'm near it in my head, too.... Back here, sitting near this typewriter--its different. I'm a writer. I'm a doctor living in Rutherford who is describing 'a world elsewhere.' Williams captured the great difficulty in documentary writing--the gulf that separates the reality of the subject from the point of view of the observer . Now, in this thought-provoking volume, the renowned child psychiatrist Robert Coles, author of the Pulitzer Prize-winning Children in Crisis series, offers a penetrating look into the nature of documentary work. Utilizing the documentaries of writers, photographers, and others, Coles shows how their prose and pictures are influenced by the observer's frame of reference: their social and educational background, personal morals, and political beliefs. He discusses literary documentaries: James Agee's searching portrait of Depression-era tenant farmers, Let Us Now Praise Famous Men, and George Orwell's passionate description of England's coal-miners, The Road to Wigan Pier. Like many documentarians, Coles argues, Agee and Orwell did not try to be objective, but instead showered unadulterated praise on the noble poor and vituperative contempt on the more privileged classes (including themselves) for exploiting these workers. Documentary photographs could be equally revealing about the observer. Coles analyzes how famous photographers such as Walker Evans and Dorthea Lange edited and cropped their pictures to produce a desired effect. Even the shield of the camera could not hide the presence of the photographer. Coles also illuminates his points through his personal portraits of William Carlos Williams; Robert Moses, one of the leaders of the Student Non-Violent Coordinating Committee during the 1960s; Erik H. Erikson, biographer of Mahatma Gandhi and Martin Luther; and others. Documentary work, Coles concludes, is more a narrative constructed by the observer than a true slice of reality. With the growth in popularity of films such as Ken Burns's The Civil War and the controversial basketball documentary Hoop Dreams, the question of what is real in documentary work is more pressing than ever. Through revealing discussions with documentarians and insightful analysis of their work, complemented by dramatic black-and-white photographs from Lange and Evans, Doing Documentary Work will provoke the reader into reconsidering how fine the line is between truth and fiction. It is an invaluable resource for students of the documentary and anyone interested in this important genre.

American Social Welfare Policy: A Pluralist Approach


Howard Jacob Karger - 1993
     Social Welfare Policy; 2008 Election; Proposition 8; Economic issues. Social work and social welfare practitioners and students interested in enhancing their understanding and analysis of social welfare policy.

Waiting to Derail: Ryan Adams and Whiskeytown, Alt-Country's Brilliant Wreck


Thomas O'Keefe - 2018
    Lumped into the burgeoning alt-country movement, the band soon landed a major label deal and recorded an instant classic: Strangers Almanac. That's when tour manager Thomas O'Keefe met the young musician.For the next three years, Thomas was at Ryan's side: on the tour bus, in the hotels, backstage at the venues. Whiskeytown built a reputation for being, as the Detroit Free Press put it, "half band, half soap opera," and Thomas discovered that young Ryan was equal parts songwriting prodigy and drunken buffoon. Ninety percent of the time, Thomas could talk Ryan into doing the right thing. Five percent of the time, he could cover up whatever idiotic thing Ryan had done. But the final five percent? Whiskeytown was screwed.Twenty-plus years later, accounts of Ryan's legendary antics are still passed around in music circles. But only three people on the planet witnessed every Whiskeytown show from the release of Strangers Almanac to the band's eventual breakup: Ryan, fiddle player Caitlin Cary, and Thomas O'Keefe.

The Most Beautiful Libraries in the World


Jacques Bosser - 2003
    Often architectural treasures in themselves, they were constructed in styles that befitted the riches they stored, from Neoclassical temples to Baroque palaces to Jeffersonian athaeneums. Both public in purpose and intensely private in feel, they have served the noble role of preserving and disseminating that key cultural artifact of mankind - the book - and in doing so, their role has been central to the nourishment and development of the world's great civilizations. To this day the great libraries of the world remain extraordinary environments for scholarship and enlightenment." "Here, for the first time, architectural photographer Guillaume de Laubier takes the reader on a privileged tour of twenty-three of the world's most historic libraries, representing twelve countries and ranging from the great national monuments to scholarly, religious, and private libraries: the baroque splendor of the Institut de France in Paris; the Renaissance treasure-trove of the Riccardiana Library in Florence; the majestic Royal Monastery in El Escorial, Spain; the hallowed halls of Oxford's Bodleian Library; and the New York Public Library, a Beaux-Arts masterpiece. Also included are the smaller abbey and monastic libraries - often overlooked on tourist itineraries - each containing its own equally important collections of religious and philosophical writings, manuscripts, and church history. Through color photography one can marvel at the grandeur of the great public libraries while relishing the rare glimpses inside scholars-only private archives." The accompanying text by journalist and translator Jacques Bosser traces the history of libraries from the Renaissance to the present day, vividly describing how they came to serve the famous men of letters of centuries past and the general public of the ni

Overcoming Speechlessness: A Poet Encounters the Horror in Rwanda, Eastern Congo, and Palestine/Israel


Alice Walker - 2009
    Invited by Code Pink, an antiwar group working to end the Iraq War, Walker traveled to Palestine/Israel three years later to view the devastation on the Gaza Strip. Here is her testimony.Bearing witness to the depravity and cruelty, she presents the stories of the individuals who crossed her path and shared their tales of suffering and courage. Part of what has happened to human beings over the last century, she believes, is that we have been rendered speechless by unusually barbaric behavior that devalues human life. We have no words to describe what we witness. Self-imposed silence has slowed our response to the plight of those who most need us, often women and children, but also men of conscience who resist evil but are outnumbered by those around them who have fallen victim to a belief in weapons, male or ethnic dominance, and greed.

Period. It's About Bloody Time


Emma Barnett - 2019
    Period. is an agenda-setting manifesto to remove the stigma and myths continuing to surround the female body. Bold and unapologetic, Emma Barnett is on a crusade to ignite conversation among women--and men--everywhere.