And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

    A trip across Siberia on the longest continuous railway track in the world is undoubtedly the journey of a lifetime. It's also a convenient way to reach China, Mongolia, or Japan. Tickets are not expensive or difficult to arrange. Readers can now travel almost anywhere they want in Siberia: we tell them how to organize a trip, where to get tickets, and where to go.>Kilometer-by-kilometer route guide -- covering the entire routes of the Trans-Siberian, Trans-Manchurian, and Trans-Mongolian railways with thirty-eight strip maps in English, Russian, and Chinese: readers can see where they are as they travel>Siberia and the railway -- the detailed history of Siberia, the construction of the railway and the running of the Trans-Siberian today are of great interest not only to visitors but also to armchair travelers>City guides with maps -- the best sights, places to stay, and restaurants for all budgets: Moscow, St Petersburg, Ulan Bator, Beijing, and twenty-three towns in Siberia>Nutshell information on Minsk, Berlin, Baltic Republics, Helsinki, Hong Kong, and Tokyo>Rail fares and timetables>Seventh edition includes seventy maps>Plus Russian and Chinese phrases

    Nesbit's timeless classic, The Primrose Railway Children is a gorgeous, heartwarming story of family secrets and new adventures.Sit back and enjoy the journey!Phoebe Robinson loves making up stories - just like her wonderful, imaginative Dad. When he mysteriously disappears, Phoebe, Perry, Becks and their mum must leave everything behind and move to a small cottage in the middle of nowhere. Struggling to feel at home and missing her Dad terribly, Phoebe's only distraction is her guinea pig Daisy. Until the family discover the thrilling steam trains at the railway station and suddenly, every day is filled with adventure. But Phoebe still can't help wondering, what is Mum hiding and more worryingly is Dad okay?

    The empty towns. The rusted-out cars. The corpses, everywhere.He doesn't know why he rides the rails. He just does. The trains never take him away from the ruin. The trains never take him anywhere.Until one day they carry him to a little town called Black Hole, Kentucky, and he meets a strange woman who knows him.Who knows everything.

    The teening and varied life of the Indian Railway station and its environs have fascinated writers from Jules Verne in the 1870s to more recently Satyajit Ray, R.K. Laxman and more modern writers. In this anthology, one of India's best-known writers makes a selection of greattest railway stories the subcontinent has produced. Julese Verne Rudyard Kipling Flora Annie Steel Hon. J.W. Best Jim Corbett Khushwant Singh Ruskin Bond Manoj Das Intizar Husain Satyajit Ray Bill Aitkin R.K. Laxman Victor Banerjee Manojit Mitra.

    All four of the enormously popular Thomas board books are here: Go, Train, Go!; Stop, Train, Stop!; A Crack in the Track!; and Blue Train, Green Train. Boxed together in a nifty little “lunchbox,” these four books are a feast for Thomas’ smallest fans. The box features a sturdy handle and a velcro close and is perfect for Thomas lovers on the go.

    But when a small Italian girl, whom she had been hired to escort across Europe, vanished into thin air on the Paris Express, even Kate was assailed by doubts and fears. Why had no-one admitted to seeing the girl board the train? And which of the two men in Kate's life was desperately trying to kill her? Caught in a terrifying web of betrayal and deceit, accused on all sides of being the victim of hallucinations, Kate found herself questioning which was the friend, and which the enemy—with absolutely no help to hand.

    BART" himself When BART opened in the San Francisco Bay Area in 1972, it became a catalyst for a renaissance in modern rail transit, both nationally and internationally. The concept as sold to Bay Area voters was gargantuan: by adopting aerospace technologies such as microchips for ground transportation, the new computer-operated rail system would bridge counties and curb urban sprawl amid a booming automobile culture. But it all came within a gnat's eyelash of not happening. The question raised by pundits and taxpayers alike was: would this space-age plan actually work, or be the biggest boondoggle in the country's history? In the first-ever history book about BART, longtime agency spokesman Michael C. Healy gives an insider's account of the rapid transit system's inception, hard-won approval, construction, and operations, "warts and all." Written with a master storyteller's homey wit and sharp attention to detail, Healy recreates the politically fraught venture to bring a new kind of public transit to the West Coast. What emerges is a sense of the individuals who made (and make) BART happen. From tales of staying up until 3:00 a.m. with Bill Stokes and Jack Everson to hear the election results for the rapid transit vote or weathering scandals, strikes, and growing pains, this look behind the scenes of an iconic, seemingly monolithic structure reveals people at their most human-and determined to change the status quo.

    Setting aside our present-day romantic notions about orphan trains, Holt's book sheds valuable new light on the phenomenon by putting it in the context of nineteenth-century ideals about childhood, the roles of social reformers, the changing theories of relief and welfare for the poor, western development, and rail expansion.Marilyn Irvin Holt, former director of publications at the Kansas State Historical Society; is a freelance editor, writer, and researcher and teaches historical editing at the University of Kansas.

    No one visits and they never speak to each other. Until the day Zohra Dasgupta, a young postwoman, delivers an extraordinary letter - from a woman claiming to be the sister they thought had been murdered fifty years earlier.So begins an intriguing tale: is this woman an impostor? If she's not, what did happen all those years ago? And why are the brothers such recluses? Then there's Zohra. Once a bright, outgoing teenager, the only friend she will see from her schooldays is laidback Crispin, who has roped her in to the restoration of an old railway line on his father's land. For which, as it happens, they need some carriages . . .With wry humour and a cast of characters as delightful as they are damaged, Clare Morrall tells an engrossing story of past misdeeds and present reckoning, which shows that for all the wrong turnings we might take, sometimes it is possible to retrace our steps.

    Focusing on events in Baltimore and Pittsburgh, this essay brings this dramatic and bloody confrontation to life, as ordinary people, driven to the wall by oppression, rose against their masters. This was the opening act in long years of savage struggle for the rights of labor that continue to this day.

    In his new book he chronicles the innovation and sociological impact of the railway technology that changed the world, and could very well change it again.From the frigid trans-Siberian railroad to the antiquated Indian Railways to the futuristic MagLev trains, Zoellner offers a stirring story of man’s relationship with trains. Zoellner examines both the mechanics of the rails and their engines and how they helped societies evolve. Not only do trains transport people and goods in an efficient manner, but they also reduce pollution and dependency upon oil. Zoellner also considers America’s culture of ambivalence to mass transit, using the perpetually stalled line between Los Angeles and San Francisco as a case study in bureaucracy and public indifference.Train presents both an entertaining history of railway travel around the world while offering a serious and impassioned case for the future of train travel.

    Savannah Daniels has worked hard to build her law practice, to surround herself with good friends, and to be the loyal aunt her troubled niece can always count on. But since her ex-husband’s betrayal, she has trouble trusting anyone.Jett Glover’s father committed suicide over a false newspaper report that ruined his reputation. Now a fierce champion of truth, Jett is writing the story of his journalism career—an international sex-trafficking exposé that will bring down a celebrity baseball player and the men closest to him, including Savannah’s ex-husband.When Jett’s story breaks, tragedy ensues. Then a commercial airline crashes, and one of Savannah’s clients is implicated in the crash. Men connected to the scandal, including her ex, begin to die amid mysterious circumstances, and Savannah’s niece becomes an unwitting target.Against their better instincts, Jett and Savannah join ranks to sort the facts from fiction. But can Savannah trust the reporter who threw her life into chaos? And can Jett face the possibility that he’s made the biggest mistake of his life?

    And sometimes there are conversations to be had, which is what the overarching story in this collection is all about. It is a simple device: people brought together entertain one another with tales of what happened to them on trains. It takes place on a journey I frequently make myself and know well, the journey between Edinburgh and London. It is best read on a train, preferably that one."

    He drifted to sleep, and his train bore down on the idle Hagenbeck-Wallace Circus Train. Soon after, the sleeping engineer's locomotive plowed into the circus train. In the subsequent wreckage and blaze, more than two hundred circus performers were injured and eighty-six were killed, most of whom were interred in a mass grave in the Showmen's Rest section of Chicago's Woodlawn Cemetery. Join local historian Richard Lytle as he recounts, in the fullest retelling to date, the details of this tragedy and its role in the overall evolution and demise of a unique entertainment industry.