Armed with an MBA from India, Singh can get only a minimum-wage job in an electronics store. Every day he confronts unfamiliar American mores, from strange idioms to deeply entrenched racism.   Telling stories through the unique lens of an initially credulous outsider who is “fresh off the plane,” Singh learns about the struggles of his colleagues: Ron, a middle-aged African-American man trying to keep his life intact despite health concerns; Jackie, a young African-American woman diligently attending school after work; and Cindy, whose matter-of-fact attitude helps Deepak adapt to his job and his new life.   How May I Help You? is an incisive take on life in the United States and a reminder that the stories of low-wage employees can bring candor and humanity to debates about work, race, and immigration.

    With a strong focus on grammar, clear vocabulary syllabus and integrated skills work, its proven methodology provides classroom lessons that really work. The new Second Edition features fully-revised material.

    Up till now, people recovering from other problems were able to get real help—like AA and rehab—while those struggling in the aftermath of traumatic breaks dealt with platitudes and friends insisting they should "get over it already." But now Exaholics Anonymous treats getting over an ex like kicking a chemical habit.   Written by counselor and therapist Dr. Lisa Bobby, Exaholics offers meaningful support and advice to anyone trapped in the obsessive pain of a broken, or dying, attachment. She helps the brokenhearted heal, showing them, on a deep level, how to develop a conceptual framework for their experience, understand the emotional processes at work inside themselves, find the path to recovery, and free themselves of shame, injured ego, and remorse. In-depth case studies of others' journeys will illuminate the way to future happiness.

    Sitting outside the hospital after visiting one day, Natasha wondered how she would cope when her mother was gone. There started a panic and self-scrutiny. Had she been a good enough daughter? Would she have enough time to do all the things she wanted to do with her mother before she died? Natasha knew that she couldn't be the only one feeling this way. She began her research and quickly learned that other daughters had similar fears and had never spoken about them before. Love for their mothers, regret for opportunities missed, resentments and emotional complexities all bubbled to the surface. Through these conversations, a friendship blossomed with Róisín Ingle, popular columnist at the Irish Times. After a call out in Róisín's column, hundreds of responses poured in and there The Daughterhood was formed. The Daughterhood is the funny, poignant, and occasionally heart-breaking story of nine daughters coming together to talk about their mothers and the joy and despair that this relationship brings. Over a period of months they commit to completing various tasks all in the hope of improving their relationship with the most important woman in their lives - before she dies.

    . . . Lively and entertaining, this broad guidebook provides Haltzman's insights illuminated by anecdotes from his online discussion forum for married men." --Psychology Today"Haltzman . . . launches his eight strategies with remarkable vigor. More important, they are extraordinarily well fleshed out and convincingly supported with useful 'to do' lists and a multitude of examples. They will no doubt prove helpful to many men struggling to build a happy marriage." --Publisher's Weekly"Scott Haltzman, a psychiatrist and Brown University professor, has been studying marriages good and bad for a long time. . . . View marriage as your most important task, Haltzman urges men, and pursue success as you would anything else that matters." --Washington Post"Men are good at fixing problems, not talking about them, so Haltzman advises playing to your strength. The genius of this book is that it . . . asks politically incorrect questions about men and women at home--the neglected front in the gender wars." --New York Times"The insights in this book reveal a new and effective way for men and women to understand and appreciate each other. It shows what it really takes to create a loving and lasting relationship." --John Gray, author, Men Are from Mars, Women Are from VenusMarriage and relationships are in crisis. The breakup and divorce rate remain incredibly high, despite all the couples therapy, afternoon talk shows, and other books in the marketplace, many of which describe men as abusive commitment phobic creeps who'd better change fast or else. But this new book is totally different, a whole different way of looking at how to build a successful long-lasting relationship from a man's point of view, men who are happy in their partnerships, who have figured out what works for them in accomplishing the goal of a loving, intimate, lifetime commitment. Dr. Scott Haltzman, Clinical Assistant Professor of Psychiatry and Human Behavior at Brown University, and founder of www.secretsofmarriedmen.com , has devised a proven method for improving relationships, based on a man's special and unique skills, strengths, powers--as a responsible and motivated worker, manager, leader, problem-solver, partner, husband, and father. Men are different, Dr. Haltzman says. They don't approach relationships with the same skills and techniques that women do--and viva la difference. Dr.Haltzman therefore lays out eight ways, tasks, proven techniques which men have revealed in confidential correspondence to his highly successful website, including The First Way: Make Your Marriage Your Job, The Second Way: Know Your Wife, The Third Way: Be Home Now, The Fourth Way: Expect Conflict and Deal With It, The Fifth Way: Learn to Listen, The Sixth Way: Aim to Please, The Seventh Way: Understand the Truth About Sex, The Eighth Way: Introduce Yourself, and finally, Celebrate Your Love. Within each of these steps, he provides both specific analysis, guidelines and techniques based on male biology, neuro-science, brain differences, unique developmental stages from youth to seniority. To illustrate these ideas in action, he's included wonderful true stories, anecdotes, and confessions from the website. The result is a practical, very entertaining, totally original way to build successful relationships for men and their partners, girlfriends, and wives. For a lasting commitment, a continuing guide to solving inevitable problems and bumps in the road, for more fun, better sex, genuine intimacy, and a life-long partnership--this dynamic new author shows the way in a manner that finally includes an authentic male perspective.

    Secularism. Pluralism. These are the words often used to describe the tumultuous changes that have affected our culture and our churches. But what do they really mean? More importantly, what challenges and opportunities do they provide todays preachers? David Lose takes preachers on a tour of the major cultural influences of the last century, explaining how they have contributed to the diminishment of the church and exploring how they also offer opportunities to cultivate a more vibrant and relevant faith in the twenty-first century. Filled with lucid analysis and practical suggestions, Preaching at the Crossroads invites preachers to reclaim the art of preaching the timeless Gospel in a timely and compelling manner.

    Fueled by the authors' conviction that skills inform principles; principles inform skills, Interpersonal Communication: Relating to Others maintains a careful balance between theoretical and skills-oriented material. This book integrates a key emphasis on diversity with examples drawn from a variety of age and ethnic groups and special boxes that focus on gender and diversity issues. A chapter on intercultural communication supplements this integral material by relating it to the other-oriented approach

    Three times the size of Generation X, they have a much bigger impact on society and business. In How Cool Brands Stay Hot, Joeri Van den Bergh and Mattias Behrer address what drives Generation Y as consumers and how marketers can develop the right brand strategies to reach this generation of 16-33 year olds.The authors' insights on what drives the consumer preferences of this new "Dot-com" generation are based on interviews with 5,000 Generation Y consumers. This new research provides understanding of the consumer psychology and behavior of the generation also known as the "Millennials." It helps marketers connect with the new generation of consumers by understanding their likes and dislikes, and guides them on advertising, marketing, and branding relevant to them.How Cool Brands Stay Hot contains guidance and checklists for marketing plans and campaigns, as well as case studies of Nokia, Nivea, PlayStation, Coca Cola, Volkswagen, Smirnoff, Red Bull, H&M, and Levi's. It offers creative and effective ideas on how to position, develop and promote brands to one of the largest and most influential generations of consumers today.Visit the website at http://www.howcoolbrandsstayhot.com/

    John A. Greco, former AT&T executive, is just one of thousands who swear by it. Greco says: "The Diamond works wonders. Once you have it down, you can use it to make your point at any time to anyone anywhere."Make Your Point is written by two streetwise communication consultants with a combined 35 years of executive speech coaching experience. Their clients include: Microsoft, IBM, Merrill Lynch, MasterCard, Heineken, and Wrigley. If Cool Hand Luke had read Make Your Point, he probably wouldn’t have uttered those famous words: “What we have here is a failure to communicate.”

    Is this your leisure? Just what will you do then? Having extra or spare time is extremely amazing. You can do every little thing without force. Well, we intend you to spare you few time to review this e-book Behavioral Investment Counseling By Nick Murray This is a god e-book to accompany you in this leisure time. You will not be so tough to know something from this e-book Behavioral Investment Counseling By Nick Murray A lot more, it will assist you to obtain better details and also encounter. Also you are having the excellent tasks, reviewing this e-book Behavioral Investment Counseling By Nick Murray will not include your mind.

    . . . Griffin richly documents the Black Mafia’s organization, outreach and over-the-top badness.”—Philadelphia Inquirer“Griffin’s reporting on the Black Mafia and its interaction with law enforcement, the Nation of Islam and the Italian mob is fascinating.”—Philadelphia Weekly“A confident chronicle of Philly’s Black Mafia, the decades-long collaboration among drug dealers, Muslim clerics and local politicians.”—Philadelphia Magazine“A richly detailed narrative of the murderous history of the city’s first African-American crime syndicate.”—Philadelphia Daily News“A great, sprawling epic.”—Duane Swierczynski, editor-in-chief, Philadelphia City Paper“If you’re a crime buff, a history lover, or if you just want something fascinating to read, it’s a book you can’t refuse.”—Terri Schlichenmeyer, syndicated reviewer and host of www.BookWormSez.com“I couldn’t put this book down.”—Keith Murphy, award-winning broadcaster and host of “The Urban Journal” on XM Radio’s The Power“Sean Patrick Griffin has given us a really extensive look into the Black Mafia . . . and has produced one of best pieces of research on the underworld . . . that I have ever seen.”—Elmer Smith, “The Exchange,” 1340AM WHAT“The book is incredible . . . amazing stuff.”—Dom Giordano, radio host, 1210AM WPHT“Sean Patrick Griffin, in surreal detail, lays out the twist and turns, the political and religious associations . . . a guaranteed chilling read.”—The Melting Pot “Searing, unrelenting and ruthlessly precise, a nose-in-the-bloodstains account of the violence that splattered black Philadelphia in the late 60s and early 70s.”—Henry Schipper, producer of “Philly Black Mafia” in the “American Gangster” TV seriesThe Black Mafia is one of the bloodiest crime syndicates in modern US history. From its roots in Philadelphia’s ghettos in the 1960’s, it grew from a rabble of street toughs to a disciplined, ruthless organization based on fear and intimidation. Known in its “legitimate” guise as Black Brothers Inc, it held regular meetings, appointed investigators, treasurers and enforcers, and controlled drug dealing, loan-sharking, numbers rackets, armed robbery and extortion.Its ferocious crew of gunmen was led by Sam Christian, the most feared man on Philly’s streets. They developed close ties with the influential Nation of Islam and soon were executing rivals, extorting bookies connected to the city’s powerful Cosa Nostra crew, and cowing local gangs. Police say the Black Mafia was responsible for over forty killings, the most chilling being the massacre of two adults and five children in a feud between rival religious factions. Despite the arrests that followed, they continued their rampage, exploiting their ties to prominent lawyers and civil rights leaders. Convictions and sentences eventually shattered their strength—only for the crack-dealing Junior Black Mafia to emerge in their wake.Author Sean Griffin, a former Philadelphia police officer turned university professor, conducted scores of interviews and gained access to informant logs, witness statements, wiretaps and secret FBI files to make Black Brothers Inc. the most detailed account ever of an African American organized crime mob, and a landmark investigation into the modern urban underworld.

    This book includes everything you need to prepare for the test. The revised second edition contains three brand new model TKT practice tests, new tips for preparing for the TKT, an additional unit on approaches to language teaching tested in the TKT, completely rewritten tasks in every unit, and revised ELT terms and concepts matching the latest Cambridge ESOL TKT Glossary. This best-selling course has been written in collaboration with Cambridge ESOL by a team of experienced TKT writers. It provides a comprehensive and reliable package for TKT candidates, as well as for teachers preparing for other initial teacher training qualifications and those on in-service training programmes.

    Awakening the reader like caffeine for the heart, am I being kind revives the spirit and blazes a direct path to a more peaceful and kindhearted world. In this captivating guide to personal transformation, author and inspirational speaker Michael J. Chase reveals how one simple question has the power to change your life and the lives of those around you. As you ask, "am I being kind" in seven vital areas of your life, you discover the secret to creating unlimited joy, inner peace, and the life you've always dreamed of. Having experienced the "art of unkindness" throughout much of his life, Michael shares his own journey of self-discovery and the lessons learned from unlikely spiritual teachers along the way. Through riveting true stories and a unique step-by-step program, am I being kind shows you how the astonishing power of kindness can change your heart, your life, and ultimately, your world.

    They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

    This collection gathers some of the best of the confessions that have been posted.