Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone


Shep Hyken - 2017
    In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

The Lexicon: A Cornucopia of Wonderful Words for the Inquisitive Word Lover


William F. Buckley Jr. - 1998
    Introduction by Jesse Sheidlower; illustrations by Arnold Roth.

The Code of Extraordinary Change


Steve Errey - 2012
    More than a manifesto, The Code of Extraordinary Change cracks life wide open, taking you to a place where you're confident, capable and compelled to get out there and put a you-shaped dent in the universe.Containing a set of principles, ideas and specific actions learned from over 10 years of experience in coaching individuals on being naturally self-confident, the Code is a model for building natural confidence and creating and sustaining meaningful change.Get the Code of Extraordinary Change now and go dent the universe.

The 5 Choices


Adam Merrill - 2015
    The sheer number of distractions threaten our ability to think clearly and make good decisions. If we react to these stimuli, moving mindlessly from one task to another, we will fail to accomplish the things that matter most in our professional and personal lives. In this book, readers will learn how to make the five fundamental choices that will increase their ability to achieve what matters most to them. Backed by science and FranklinCovey's years of experience and research in this field, The 5 Choices helps readers increase their productivity and develop an inner sense of fulfillment and peace. The five choices are simple but require a radical shift in mindset and will lead to increased personal and professional success.

Live Lead Learn: My Stories of Life and Leadership


Gail Kelly - 2017
    The first female CEO of one of Australia's big four banks, listed by Forbes in 2010 as the 8th most powerful woman in the world, and mother of four (including triplets), Gail is celebrated as one of our finest, most innovative thinkers on leadership and workplace culture.In these personal, practical chapters, Gail Kelly shares what she's learned over her remarkable career, drawing from her personal and professional life. As a leader, she argues passionately for the importance of putting people and customers at the heart of a business; of leading with courage and generosity of spirit; and of resilience. Some of those lessons were learnt at times of high pressure, and Gail takes us into her thinking as she led Westpac through the global financial crisis and the merger with St. George.But Gail's voice speaks to each of us, whatever our role in life. She explores the absolute importance of loving what you do; learning to learn; backing yourself; and most importantly, placing your family above all things.At the heart of Gail's refreshing, authentic, integrated approach is how both individuals and companies thrive when they openly address the meaning of what they do, and understand the need to live a whole life. Live, Lead, Learn is the inspiring story of one of the world's most prominent business people, who started as a Latin teacher and became mother of four and CEO of Westpac - and everything she has learned along the way.

The Parable Of Dollars: Proven Strategies For Your Financial Success


Sam Adeyemi
    The word "talent" by it's use in present times connotes the inherent gifts and abilities in people, hence the parable has been used to teach on the stewardship of our God-given gifts and talents. However, the talent as used in this parable was a currency in biblical times just as the dollar is in our days. A second look at this parable shows that it contains powerful secrets for financial abundance. This book is intended on one hand to be a reminder of the things you may have learnt on finances from the Bible. On the other hand, it is intended to ignite a spark in your heart to take practical steps towards wealth creation. It goes a little beyond conventional teachings on giving, to cultivating wealth-building habits like saving, investing and entrepreneuring. It ends with supernatural wealth building principles through addiction to the Kingdom of God. In this book and the included workbook you will discover how to: Build a Wealth Mentality Develop Financial Intelligence Break the poverty cycle in your life Make, Multiply and Manage Your Money God's way through wise investments Discover and Develop your God-given gifts and abilities to release your financial increase

Redemption: From Iron Bars to Ironman


John McAvoy - 2016
    Born into a notorious London crime family, his uncle Micky was one of the key players in the legendary Brink's-Mat gold bullion caper. John bought his first gun at 16 and carved out a lucrative career in armed robbery. At one point he was one of Britain's most-wanted men. It took two spells in prison and the death of a friend on a botched heist to change his path. During his second stint in jail he discovered a miraculous natural talent while serving life in the Belmarsh high security unit - where fellow inmates included Abu Hamza, the hook-handed extremist cleric, and the 7/7 bombers. John broke three world rowing records while still an inmate and since his release has become one of the UK's leading Ironman competitors. He aims to turn pro in 2016 after competing in the European championships in Frankfurt. Redemption is the ultimate story of sporting salvation.

Jump-Start Your Work at Home General Transcription Career: The Fast and Easy Way to Get Started!


Lisa Morgan Mills - 2012
    Lisa Mills, an experienced general transcriptionist and publisher of work-at-home site Work at Home Mom Revolution, shares everything you need to know to get started in this exciting career. This ebook also includes links to valuable resources, including a list of 60 general transcription companies that hire home-based transcriptionists (with links).

The Power of Now: A Guide to Spiritual Enlightenment


New World Library - 2001
    

Bridge Basics 2: Competitive Bidding


Audrey Grant - 2005
    It introduces preemptive opening bids, overcalls and takeout doubles.

Becoming Genevieve: An Extraordinary True Story of Believing in Magic


Genevieve Davis - 2018
    Stuck in a dead end job, divorced and in debt. For me, every day was much like the last.But things were about to change. Dramatically.So, how did a lonely, overweight, depressed 40-something woman go from poverty, debt and despair to a life of fulfilment, happiness, wealth and spiritual awakening? Did I rob a bank, win the lottery or marry a millionaire? Did I see doctors, therapists and counsellors? Did I join a cult? No, none of these things.I used Magic.In this book, I share my true-life story of exactly how I went from rags to riches, from depression to awakening, and created a truly exceptional life for myself.Over the last few years, I've had many adventures and fantastic experiences. I have also life-changing insights into magic, manifesting, and the whole business of being alive. These insights had such a profound effect on me they've changed my whole outlook on the world. I didn't know this sort of peace of mind was possible. I didn't know life could get this good. And until now, I told no one how I did it.Writing under the pen name, Genevieve Davis, I chose to remain completely anonymous, hiding my secret identity even from my own family. Finally, I have decided to go public, with this bitingly honest account of my discovery, mastery and belief in what I like to call Magic. By revealing my true identity I can finally prove to you that everything I said in my early books about manifesting an exceptional life was true. All of it.And then, I want to help you see what I have seen. I want to help you understand what I now understand. I want you create a life just as exceptional.For lovers of self-help, memoirs, and for those who like to believe that life should be magnificent. Even sceptics may read this book and start to wonder: Is Magic actually real?

Teach Your Class Off: The Real Rap Guide to Teaching


Cj Reynolds - 2020
    

The Mindset


Ace Bowers - 2019
    He was forced to choose which path he was going to take: continue the cycle of family poverty or break it. The Mindset is an inspirational memoir of Ace Bowers’ personal transformation from janitor to millionaire. Bowers began his journey uneducated, overweight, addicted to cigarettes, in debt, and depressed. Revealing the skeletons in his closet for the first time set the scene for how he got to the point of cleaning a motel for $6 an hour. Bowers’ detailed accounts of his turbulent and traumatizing childhood illustrated what it is like growing up in a poor, alcoholic, and abusive family. The metamorphosis began as soon as he changed his mindset. Within five years, Bowers was able to completely turn his life around, going from trash to technology. This memoir illuminates step by step his unconventional path to wealth, health, and happiness.

I Am Positive!: 31 Positive Self Talk Declarations to Speak Faith Over Your Life (Negative Self Talk Book 2)


Lynn R. Davis - 2014
    If all we ever hear or speak is negativity, then when life pressures us, we're going to spew out toxic waste-doubt, fear, anxiety, poverty. As believers, we must be so filled with a Godly spirit, that when we are squeezed, nothing comes out but faith and Holy Ghost power. Its time to stop wavering in our faith and start living like we are positively sure of God's faithfulness. This inspirational 31 day positive self-talk declarations will bless you. It is a guide designed to compliment the Negative Self Talk Series. But can definitely stand on its own. It will provide examples of daily declarations that you can change to fit your situation. Each declaration is followed by a short inspirational message. Use this book as a bible study, alone or with a group of your closest friends. Encourage each other to be positive Christians. Lets allow our light to shine before men so that others will see our good works and glorify the Father in heaven (Matthew 5:16). Let's get delivered from negative self talk. Its time to live the blessed life God intended.

Taming Your Alpha Bitch: How to be Fierce and Feminine (and Get Everything You Want!)


Rebecca Grado - 2012
    We’ve broken through glass ceilings and achieved great success. We’ve shown that we can prosper by our own means. And we’ve become influential, respected leaders. Yet many of us find ourselves unhappy, anxious, overwhelmed. Where’s the pot of gold at the end of our "I can do it just like a man” rainbow?The problem is that while we can be as successful as a man, we don’t get there through a masculine approach. Being a "damsel in distress” is not the way to make your dreams come true, but neither is being the hyper-aggressive Alpha Bitch.In this New York Times bestselling book, transformation leaders Christy Whitman and Rebecca Grado reveal how when women try to claim power through a "forceful take no prisoners” approach it ultimately works against us and undermines our best efforts to create the life of our dreams. In fact, wielding Alpha Bitch force is ironically disempowering, because it introduces conflict, struggle, and competition into our personal and professional relationships, blocking women from creating the life we desire.How do you change from being a controlling, competitive, and disruptive Alpha Bitch to being an Empowered Female who is allowing, collaborative, and balanced? Enter the Laws of the Universe:-The Law of Attraction-The Law of Allowing-The Law of Pure Potentiality-The Law of Oneness-The Law of Balance and Harmony-The Law of Sufficiency and AbundanceTaming the Alpha Bitch will show you how to use these laws to create freedom, joy, and abundance in your life. By using this knowledge, you put yourself in the ideal position for attracting those things you want with ease and effortlessness, not struggle and pain.