There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she traveled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments.Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. On the Clock takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America--and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest--and how low-wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity.On the Clock explores the lengths that half of Americans will go to to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane.

    Through a combination of economic sanctions, global diplomacy, and intelligence work, successive U.S. administrations have struggled to contain Iran's aspirations to become a nuclear power and dominate the region--what many view as the most serious threat to peace in the Middle East. Meanwhile, Iran has used regional instability to its advantage to undermine America's interests. The Iran Wars is an absorbing account of a battle waged on many levels--military, financial, and covert.Jay Solomon's book is the product of extensive in-depth reporting and interviews with all the key players in the conflict--from high-ranking Iranian officials to Secretary of State John Kerry and his negotiating team. With a reporter's masterly investigative eye and the narrative dexterity of a great historian, Solomon shows how Iran's nuclear development went unnoticed for years by the international community only to become its top security concern. He catalogs the blunders of both the Bush and Obama administrations as they grappled with how to engage Iran, producing a series of both carrots and sticks. And he takes us inside the hotel suites where the 2015 nuclear agreement was negotiated, offering a frank assessment of the uncertain future of the U.S.-Iran relationship.This is a book rife with revelations, from the secret communications between the Obama administration and the Iranian government to dispatches from the front lines of the new field of financial warfare. For readers of Steve Coll's Ghost Wars and Lawrence Wright's The Looming Tower, The Iran Wars exposes the hidden history of a conflict most Americans don't even realize is being fought, but whose outcome could have far-reaching geopolitical implications.Praise for The Iran Wars "The use of the word 'wars, ' plural, in the title of this illuminating book tells the story: U.S.-Iranian relations have been troubled for many years. This deeply researched account of negotiations and their implications makes an important contribution to understanding the short- and long-term consequences of how we manage this difficult relationship."--George P. Shultz, former secretary of state "An illuminating, deeply reported account from one of the best journalists writing about the Middle East today. Jay Solomon's The Iran Wars offers a front-row view of the spy games, assassinations, political intrigue and high-stakes diplomacy that have defined relations with one of America's most cunning and dangerous foes."--Joby Warrick, Pulitzer Prize-winning author of Black Flags: The Rise of ISIS "A thorough yet concise survey of Iran's buildup of nuclear technology since the 1980s, its troubling exporting of Shiite insurgency in countries around it, and the changing American reaction. Wall Street Journal chief foreign affairs correspondent [Jay] Solomon offers an evenhanded look at the backdoor schemes involving the building of Iran's nuclear weapons and the world players involved in and against its machinations."--Kirkus Reviews (Starred Review)

    But satisfactory answers have been hard to find for lack of adequate data and clear guiding theories. In Capital in the Twenty-First Century, Thomas Piketty analyzes a unique collection of data from twenty countries, ranging as far back as the eighteenth century, to uncover key economic and social patterns. His findings will transform debate and set the agenda for the next generation of thought about wealth and inequality.Piketty shows that modern economic growth and the diffusion of knowledge have allowed us to avoid inequalities on the apocalyptic scale predicted by Karl Marx. But we have not modified the deep structures of capital and inequality as much as we thought in the optimistic decades following World War II. The main driver of inequality—the tendency of returns on capital to exceed the rate of economic growth—today threatens to generate extreme inequalities that stir discontent and undermine democratic values. But economic trends are not acts of God. Political action has curbed dangerous inequalities in the past, Piketty says, and may do so again.

    And thirty years later, if you're going to read only one book on Watergate, that's still the one. Today, Enron is the biggest business story of our time, and Fortune senior writers Bethany McLean and Peter Elkind are the new Woodward and Bernstein.Remarkably, it was just two years ago that Enron was thought to epitomize a great New Economy company, with its skyrocketing profits and share price. But that was before Fortune published an article by McLean that asked a seemingly innocent question: How exactly does Enron make money? From that point on, Enron's house of cards began to crumble. Now, McLean and Elkind have investigated much deeper, to offer the definitive book about the Enron scandal and the fascinating people behind it.Meticulously researched and character driven, Smartest Guys in the Room takes the reader deep into Enron's past—and behind the closed doors of private meetings. Drawing on a wide range of unique sources, the book follows Enron's rise from obscurity to the top of the business world to its disastrous demise. It reveals as never before major characters such as Ken Lay, Jeff Skilling, and Andy Fastow, as well as lesser known players like Cliff Baxter and Rebecca Mark. Smartest Guys in the Room is a story of greed, arrogance, and deceit—a microcosm of all that is wrong with American business today. Above all, it's a fascinating human drama that will prove to be the authoritative account of the Enron scandal.

    They’re also fearful about opening up a dialogue. Not Orenstein. A contributing writer to the New York Times Magazine and the New York Times best-selling author of books like Cinderella Ate My Daughter, Orenstein spoke to psychologists, academics, and other experts in the field and yes, 70 young women, to offer an in-depth picture of “girls and sex” today.

    Beautifully written, People Like Us makes a deeply personal case for a world in which anybody can reach success, but doesn't have to leave a part of themselves behind to achieve it.' David Lammy MPWhat does it take to make it in modern Britain? Ask a politician, and they'll tell you it's hard work. Ask a millionaire, and they'll tell you it's talent. Ask a CEO and they'll tell you it's dedication. But what if none of those things is enough?Raised on benefits and having attended some of the lowest-performing schools in the country, barrister Hashi Mohamed knows something about social mobility. In People Like Us, he shares what he has learned: from the stark statistics that reveal the depth of the problem to the failures of imagination, education and confidence that compound it. We live in a society where the single greatest indicator of what your job will be is the job of your parents. Where power and privilege are concentrated among the 7 per cent of the population who were privately educated. Where, if your name sounds black or Asian, you'll need to send out twice as many job applications as your white neighbour. Wherever you are on the social spectrum, this is an essential investigation into our society's most intractable problem. We have more power than we realise to change things for the better.

    cofounder Raj Sisodia argue for the inherent good of both business and capitalism. Featuring some of today’s best-known companies, they illustrate how these two forces can—and do—work most powerfully to create value for all stakeholders: including customers, employees, suppliers, investors, society, and the environment.These "�Conscious Capitalism" companies include Whole Foods Market, Southwest Airlines, Costco, Google, Patagonia, The Container Store, UPS, and dozens of others. We know them; we buy their products or use their services. Now it’s time to better understand how these organizations use four specific tenets—higher purpose, stakeholder integration, conscious leadership, and conscious culture and management—to build strong businesses and help advance capitalism further toward realizing its highest potential.As leaders of the Conscious Capitalism movement, Mackey and Sisodia argue that aspiring leaders and business builders need to continue on this path of transformation—for the good of both business and society as a whole.At once a bold defense and reimagining of capitalism and a blueprint for a new system for doing business grounded in a more evolved ethical consciousness, this book provides a new lens for individuals and companies looking to build a more cooperative, humane, and positive future.

    Zinn portrays a side of American history that can largely be seen as the exploitation and manipulation of the majority by rigged systems that hugely favor a small aggregate of elite rulers from across the orthodox political parties.A People's History has been assigned as reading in many high schools and colleges across the United States. It has also resulted in a change in the focus of historical work, which now includes stories that previously were ignoredLibrary Journal calls Howard Zinn’s book “a brilliant and moving history of the American people from the point of view of those…whose plight has been largely omitted from most histories.”

    Night Falls Fast is tragically timely: suicide has become one of the most common killers of Americans between the ages of fifteen and forty-five.An internationally acknowledged authority on depressive illnesses, Dr. Jamison has also known suicide firsthand: after years of struggling with manic-depression, she tried at age twenty-eight to kill herself. Weaving together a historical and scientific exploration of the subject with personal essays on individual suicides, she brings not only her remarkable compassion and literary skill but also all of her knowledge and research to bear on this devastating problem. This is a book that helps us to understand the suicidal mind, to recognize and come to the aid of those at risk, and to comprehend the profound effects on those left behind. It is critical reading for parents, educators, and anyone wanting to understand this tragic epidemic.

    From authors to politicians, to entrepreneurs to artists, black women in the UK continue to thrive against all odds and well outside of the world’s expectations. Women who look like us, grew up in similar places to us, talk like us, are shaping almost every societal sector, from the bottom and, finally, from all the way up at the top.Black women today are facing uniquely challenging experiences in all aspects of their lives. Yet when best friends Yomi Adegoke and Elizabeth Uviebinené’s searched for a book that addressed these challenges they realised none existed. So Slay in Your Lane – the lovechild of exasperation and optimism – was born.From education, to work, to dating, to representation, money and health, this inspirational, honest and provocative Black Girl Bible explores the ways in which being black and female affects each of these areas – and offers advice and encouragement on how to navigate them.Illustrated with stories from Elizabeth and Yomi’s own lives, and from interviews with dozens of the most successful black women in Britain – including Amma Asante, Charlene White, Jamelia, Denise Lewis, Malorie Blackman and Dawn Butler MP – Slay in Your Lane recognizes and celebrates the strides black women have already made, whilst providing practical advice and inspiration for those who want to do the same and forge a better, visible future.

    This is the "intelligence trap," the subject of David Robson’s fascinating and provocative book.The Intelligence Trap explores cutting-edge ideas in our understanding of intelligence and expertise, including "strategic ignorance," "meta-forgetfulness," and "functional stupidity." Robson reveals the surprising ways that even the brightest minds and most talented organizations can go wrong—from some of Thomas Edison’s worst ideas to failures at NASA, Nokia, and the FBI. And he offers practical advice to avoid mistakes based on the timeless lessons of Benjamin Franklin, Richard Feynman, and Daniel Kahneman.

    Most observers record the immediate shock of vanished jobs, but few stay around long enough to notice what happens next, when a community with a can-do spirit tries to pick itself up.Pulitzer Prize winner Amy Goldstein has spent years immersed in Janesville, Wisconsin where the nation’s oldest operating General Motors plant shut down in the midst of the Great Recession, two days before Christmas of 2008. Now, with intelligence, sympathy, and insight into what connects and divides people in an era of economic upheaval, she makes one of America’s biggest political issues human. Her reporting takes the reader deep into the lives of autoworkers, educators, bankers, politicians, and job re-trainers to show why it’s so hard in the twenty-first century to recreate a healthy, prosperous working class. For this is not just a Janesville story or a Midwestern story. It’s an American story.

    Vulnerable yet tough, she eventually ended up a victim of commercial sexual exploitation. It took time and incredible resilience, but finally, with the help of a local church community, she broke free of her pimp and her past. Three years later, Lloyd arrived in the United States to work with adult women in the sex industry and soon founded her own nonprofit— GEMS, Girls Educational and Mentoring Services—to meet the needs of other girls with her history. She also earned her GED and won full scholarships to college and a graduate program. Today Lloyd is executive director of GEMS in New York City and has turned it into one of the nation's most groundbreaking nonprofit organizations. In Girls Like Us, Lloyd reveals the dark, secretive world of her past in stunning cinematic detail. And, with great humanity, she lovingly shares the stories of the girls whose lives she has helped—; small victories that have healed her wounds and made her whole. Revelatory, authentic, and brave, Girls Like Us is an unforgettable memoir.

    He solidified his standing as the nation's foremost political forecaster with his near perfect prediction of the 2012 election. Silver is the founder and editor in chief of FiveThirtyEight.com. Drawing on his own groundbreaking work, Silver examines the world of prediction, investigating how we can distinguish a true signal from a universe of noisy data. Most predictions fail, often at great cost to society, because most of us have a poor understanding of probability and uncertainty. Both experts and laypeople mistake more confident predictions for more accurate ones. But overconfidence is often the reason for failure. If our appreciation of uncertainty improves, our predictions can get better too. This is the "prediction paradox": The more humility we have about our ability to make predictions, the more successful we can be in planning for the future.In keeping with his own aim to seek truth from data, Silver visits the most successful forecasters in a range of areas, from hurricanes to baseball, from the poker table to the stock market, from Capitol Hill to the NBA. He explains and evaluates how these forecasters think and what bonds they share. What lies behind their success? Are they good-or just lucky? What patterns have they unraveled? And are their forecasts really right? He explores unanticipated commonalities and exposes unexpected juxtapositions. And sometimes, it is not so much how good a prediction is in an absolute sense that matters but how good it is relative to the competition. In other cases, prediction is still a very rudimentary-and dangerous-science.Silver observes that the most accurate forecasters tend to have a superior command of probability, and they tend to be both humble and hardworking. They distinguish the predictable from the unpredictable, and they notice a thousand little details that lead them closer to the truth. Because of their appreciation of probability, they can distinguish the signal from the noise.

    Few of us think of violence. But beneath the surface of the poorest communities in the developing world is a hidden epidemic of everyday violence-of rape, forced labor, illegal detention, land theft, police abuse, and more- that is undermining our best efforts to assist the poor. Gary Haugen and Victor Boutros's The Locust Effect offers a searing account of the way pervasive violence blocks the road out of poverty, undermines economic development, and reduces the effectiveness of international public health efforts. As corrupt and dysfunctional justice systems allow the locusts of predatory violence to descend upon the poor, the ravaging plague lays waste to programs of income generation, disease prevention, education for girls and other assistance to the poor. And tragically, none of these aid programs can stop the violence. In graphic real-world stories-set in locales ranging from Peru to India to Nigeria- The Locust Effect offers a gripping journey into the vast, hidden underworld of everyday violence where justice is only available to those with money. But the book holds out hope, recalling that justice systems in developed countries were once just as corrupt and brutal; and explores a practical path for throwing off antiquated colonial justice systems and re-engineering the administration of justice to protect the poorest. Sweeping in scope and filled with unforgettable stories, The Locust Effect will force us to rethink everything we know about the causes of poverty and what it will take make the poor safe enough to prosper.