The Ten Principles Behind Great Customer Experiences (Financial Times Series)


Matt Watkinson - 2012
    They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

Designers Don't Read


Austin Howe - 2009
    He believes “in the wonder and exuberance of someone who gets paid-by clients to do what he loves.” Howe places immense value on curiosity and passion to help designers develop a point of view, a strong voice. He explores the creative process and conceptualization, and delves into what to do when inspiration is lacking. If there’s a villain in these elegant, incisive, amusing, and inspiring essays, it’s ad agencies and marketing directors, but even villains serve a purpose and illustrate the strength of graphic design “as a system, as a way of thinking, as almost a life style.” Howe believes that advertising and design must merge, but merge with design in the leadership role. He says that designers should create for clients and not in the hope of winning awards. He believes designers should swear “a 10-year commitment to make everything we do for every client a gift.” If this sounds like the designer is the client’s factotum, not so. Howe also argues in favor of offering clients a single solution and being willing to defend a great design. Organized not only by topic, but also by how long it will take the average reader to complete each chapter, Designers Don’t Read is intended to function like a “daily devotional” for designers and busy professionals involved in branded communications at all levels. Begun as a series of weekly essays sent every Monday morning to top graphic designers, Designers Don’t Read quickly developed a passionate and widespread following. With the approximate time each chapter might take to read, Designers Don’t Read’s delight and provocation can be fit into the niches in the life of a time-challenged designer. Or it may be hard to resist reading the entire book in one sitting!

Utopia Project: Everyone Must Die


Billy Dering - 2021
    

Enemy Access Denied: Slam the Devil’s Door With One Simple Decision


John Bevere - 2006
    What is the key? In this bestselling book, formerly titled The Devil's Door, John Bevere reveals that the greatest form of spiritual warfare for any Christian is the powerful force of an obedient life. Enemy Access Denied will give you a fresh revelation of how God supplies a security system in the Spirit and prompt your heart and mind to find hidden sins and identify rebellion. As you're challenged to be holy, you'll discover how grace gives you the power not to be a slave to sin anymore.

Le Corbusier: Le Modulor and Modulor 2


Le Corbusier - 1980
    Le Modulor was published in 1950 and after meeting with success, Le Corbusier went on to publish Modulor 2 in 1955. In many of Le Corbusier's most notable buildings, including the Chapel at Ronchamp and the Unite d'habitation, evidence of his Modulor system can be seen. These two volumes form an important and integral part of Le Corbusier's theoretical writings.

Do Open: How a Simple Email Newsletter Can Transform your Business


David Hieatt - 2017
    Second only to the sewing machine.'So writes entrepreneur David Hieatt who has based his entire marketing strategy around a simple email newsletter. And it's worked. His company has grown into a creative global jeans business with a fiercely loyal community. Now, David shares his insight, strategy and methodology so you can do the same. In Do Open you will discover:Why giving is your secret to successHow to get people's attention when time is your biggest competitorWhy creating beats sharingHow a small team can winBuild community. Build your brand. Build long-term growth. Discover why the humble newsletter is pure and utter gold.

OS X Lion: the Ars Review


John Siracusa - 2011
    

The Woman Who Built a Bridge


C.K. Crigger - 2018
    Ambushed and left for dead, he has even more cause to be grateful when the bridge-builder saves his life. Shay’s savior turns out to be a mysterious young woman with extraordinary skills. More importantly, she’s a strong ally when he and a few other men are forced to defend themselves and their ranches against a power hungry rich man. Marvin Hammel seems determined to own everything in their small valley, his intention to gobble up not only their homes and their livelihoods, but the water that flows through the land. January Schutt just wants to be left alone to hide her scars. She’s rebuilt the bridge that crosses the river onto her property, and lives like a hermit in a rundown old barn. All that changes when she takes in a wounded Shay Billings. Now she’s placed in the middle of a war over water rights. But has she picked the winning side?

No Reservations: The sizzling new bestseller


Fiona O'Brien - 2009
    For starters, beautiful Carla Berlusconi the Italian-American waitress is causing a stir and Dom's ice-blonde girlfriend Tanya wants her off her patch. While one of Dom's best customers, doctor PJ O'Sullivan still grives for his wife, sure that he will never find love again. But then he meets Charlotte Keating, the perfect wife, the perfect mother and now the perfectly behaved divorcee ... As the restaurant chases its first Michelin star, Dom is about to learn that when love is the dish of the day, it's a recipe for trouble.

Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever


Jeff Fromm - 2013
    Companies that think winning their business is a simple matter of creating a Twitter account and applying outdated notions of "cool" to their advertising are due for a rude awakening. "Marketing to Millennials "is both an enlightening look at this generation of consumers and a practical plan for earning their trust and loyalty. Based on original market research, the book reveals the eight attitudes shared by most Millennials, as well as the new rules for engaging them successfully. Millennials: - Value social networking and aren't shy about sharing opinions - Refuse to remain passive consumers--they expect to participate in product development and marketing - Demand authenticity and transparency - Are highly influential--swaying parents "and" peers - Are not all alike--understanding key segments is invaluable Featuring expert interviews and profiles of brands doing Millennial marketing right, this eye-opening book is the key to persuading the customers who will determine the bottom line for decades to come.

Advertising for People Who Don't Like Advertising


KesselsKramer - 2012
    Yet, it makes adverts. It has worked with global brands to produce fashion collections and promoted a town with a mass wedding. It creates advertising with more human, truthful communications. The company's name is KesselsKramer. Advertising for People Who Don't Like Advertising is partly a creative handbook and partly an attempt to make the world a very slightly better place. It is intended for anyone who has ever hated a web banner or zapped an ad break.

Know Your Onions: Web Design: How to Become a Top-class Money Making Web Designer Without Learning Code


Drew de Soto - 2013
    The book reads in a conversational style and is more like having a chat with a bloke that knows his stuff than any kind of "how-to" manual. This is the sequel to Know Your Onions: Graphic Design by the same author.

Growing Rails Applications in Practice


Henning Koch - 2014
    

Wastewater Treatment Plants: Planning, Design, and Operation


Syed R. Qasim - 1985
    The design should incorporate flexibility for dealing with seasonal changes, as well as long-term changes in wastewater quality and future regulations. Good planning and design, therefore, must be based on five major steps:characterization of the raw wastewater quality and effluent, pre-design studies to develop alternative processes and selection of final process train, detailed design of the selected alternative, contraction, and operation and maintenance of the completed facility. Engineers, scientists, and financial analysts must utilize principles from a wide range of disciplines: engineering, chemistry, microbiology, geology, architecture, and economics to carry out the responsibilities of designing a wastewater treatment plant. The objective of this book is to present the technical and nontechnical issues that are most commonly addressed in the planning and design reports for wastewater treatment facilities prepared by practicing engineers. Topics discussed include facility planning, process description, process selection logic, mass balance calculations, design calculations, and concepts for equipment sizing. Theory, design, operation and maintenance, trouble shooting, equipment selection and specifications are integrated for each treatment process. Thus delineation of such information for use by students and practicing engineers is the main purpose of this book.

Adult Coloring Book: Stress Relieving Designs Animals, Mandalas, Flowers, Paisley Patterns And So Much More: Coloring Book For Adults


Cindy Elsharouni - 2017
    ⭐️⭐️⭐️⭐️⭐️ over a 19,000 reviews! Join the hundreds of thousands of happy colorists that really appreciate good quality artwork.Various Levels Of Intricacy Keeping You Excited and Inspired To Color!So Many Different Themes To Choose From: Garden Designs, Animals, Mandalas, and Paisley Patterns, Decorative Art.Perfect For Every Skill Level: Great For Growing Your Skills.Perfect With Your Choice Of Coloring Tools (Crayon, Gel Pens, Markers, Colored Pencils).High Resolution Crisp Clean Printing Of Illustrations.Each Coloring Page Is On One Sheet. Printed One Sided. Don't Worry About Bleed Through.Frequently Gifted. This Book Makes The Perfect Gift For Christmas Holidays, Birthday and More. Grab a Set of Pencils To Go With It!Create Your Own Frame-Worthy Masterpieces!This adult coloring book from Cindy Elsharouni has over 60 animal patterns and provides hours of stress relief through creative expression. It features small and big creatures from forests, oceans, deserts, and woodland. About Selah Works Selah Works and Cindy Elsharouni create a wide range of coloring books, journal and sketchbooks that help you relax, unwind, and express your creativity. Explore the entire Selah Works collection to find your next coloring or creative adventure.Buy Now & Relax. Scroll to the top of the page and click the Add to Cart button.