O'Brien defines technology and then explains how companies use the technology to improve performance. Real world cases finalise the explanation

    The book traverses through India’s contemporary history—most importantly the 1971 war; insurgency in the Northeast, Punjab, and Kashmir; the Emergency; the war in Afghanistan; and the intelligence imperatives and dispensation under Indira Gandhi, Morarji Desai, Rajiv Gandhi, V.P. Singh, Chandra Shekhar, and Narasimha Rao. Written with the purpose that a knowledge of the role played by R&AW in those events would possibly enable a better understanding of its strengths and weaknesses, it painstakingly avoids over-statements, exaggerations and spins.

    Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

    

    His political career afforded him many roles, and he is recognized till today for his accomplishments as a freedom fighter, Congress party boss, chief minister, national leader, kingmaker and opposition leader.Of his many achievements, the ones that Kamaraj is remembered most for are bringing school education to millions of the rural poor by introducing free education and the free Midday Meal Scheme during his tenure as chief minister of Tamil Nadu, and the role he played in bringing to power as prime minister first Lal Bahadur Shastri and later Indira Gandhi.Known for his integrity and his modesty in conduct, Kamaraj exercised his political power for the benefit of the masses and was posthumously awarded the Bharat Ratna, India’s highest civilian award, in 1976. Dealing with significant phases of Kamaraj’s life, Bala Jeyaraman explains his actions in a larger historical context.A concise yet comprehensive biography, this book unravels for the reader the story of this exceptional visionary and leader.

    

    Throwing fresh light on the controversial circumstances of their deaths, this book makes a case for investigations into the affairs of the Osho trusts as they exist today."

    The watershed case, Indira Gandhi v. Raj Narain, acted as the catalyst for the imposition of the Emergency. Based on detailed notes of the court proceedings, The Case That Shook India is both a significant legal and a historical document.The author, advocate Prashant Bhushan, provides a blow-by-blow account of the goings-on inside the courtroom as well as the manoeuvrings outside it, including threats, bribes and deceit. As the case goes to the Supreme Court, we see how a ruling government can misuse legislative power to save the PM's election.Through his forceful and gripping narrative, Bhushan vividly recreates the legal drama that decisively shaped India's political destiny.

     The Soul of the Rhino is the spirited yet humble account of Mishra’s unique personal journey. Fresh out of university in the 1970s, Mishra embarks on his conservation work with the help of an ornery but steadfast elephant driver, the Nepalese royal family, and handfuls of  like-minded scientists whose aim is to protect the animal in the foothills of the Himalayas. Yet, in spite of decades spent creating nature reserves and moving rhinos to protected areas, arm-wrestling politicians, and raising awareness for the cause, Mishra is still fearful about the future of the Indian Rhino. To this day, Nepal is overrun by armed insurgents, political violence, and poachers who could kill off this magnificent creature for good.   Filled with candor and bittersweet humor, Mishra re-creates his journey on behalf of the rhino, an ugly yet enchanting, terrifying yet delicate creature. The first book of its kind to delve into the multi-layered political labyrinths of South Asian wildlife conservation, and one man’s endurance in the face of it all, The Soul of the Rhino is sure to win over yourheart and soul.

    Neither of those works, however, undertakes to give a detailed account of the great Anarchy that marked the conclusion of the eighteenth century, the dark time that came before the dawn of British power in the land of the Moghul.

    In China, men in Mao jackets pedal bicycles along newly built highways, past skyscrapers sprouting like bamboo. Yet exotic India is as near as the voice answering an 800 number for one dollar an hour. Communist China is as close as the nearest Wal-Mart, its shelves full of goods made in Chinese factories.Not since the United States rose to prominence a century ago have we seen such tectonic shifts in global power; but India and China are vastly different nations, with opposing economic and political strategiesstrategies we must understand in order to survive in the new global economy. The Elephant and the Dragon tells how these two Asian nations, each with more than a billion people, have spurred a new "gold rush," and what this will mean for the rest of the world.

    It has crippled the country’s economy for a long time to come. In this book, Arun Kumar, the country’s leading authority on the black economy, tells us why Modi’s gambit failed. He shows us the way in which the problem can be rooted out, provided the government has the political will and determination to act.Today, the black economy is estimated to be 62 per cent of GDP—or about `93 lakh crore ($1.4 trillion). Corrupt businessmen, corrupt politicians, and corrupt members of the executive (bureaucrats, police and the judiciary) are responsible for controlling the black economy and enabling its growth. If the black economy were to be dismantled and turned into a part of the ‘white’ economy, the country’s rate of growth would be 12 per cent. If it had not grown the way it has since the 1970s, India’s per capita income today would be approximately `7 lakh per annum ($11,000) and India would become the second largest economy in the world. If the black economy were taxed at current rates, it would generate `37 lakh crore in additional taxes and the union budget would show a surplus of `31 lakh crore instead of a deficit.The failure of successive governments to tackle the problem effectively has been the single biggest obstacle to eradicating poverty. It is the cause of both widespread policy failure and the inability of the nation to improve its living conditions rapidly.

    Since 9/11, terrorists in Pakistan have killed over 40,000—and counting. Often risking his life, Qasim Rashid journeys into the heart of that terrorism to unearth the untold story of those silenced by Taliban suicide bombings, secret police torture, and state sponsored religious persecution. Rashid exposes the horrifying truth about growing radicalism in Pakistan and its impact on Western security. But most importantly, Rashid uncovers the inspiring untold story of millions fighting back—and winning.

    She claimed the police had inserted a stick inside her… Swaranpreet realised that she had been cruelly violated; He spoke a single sentence but repeated it twice in chaste Punjabi: ‘Please give me a turban? I want nothing else…’ These are voices begging for deliverance in the aftermath of Indira Gandhi’s assassination in October-November 1984 in which 2,733 Sikhs were killed, burnt and exterminated by lumpens in the country. Nilanjan Mukhopadhyay walks us through one of the most shameful episodes of sectarian violence in post Independent India and highlights the apathy of subsequent governments towards Sikhs who paid a price for what was clearly a state-sponsored riot. Poignant, raw and most importantly, macabre, the personal histories in the book reveal how even after three decades, a community continues to battle for its identity in its own country.