From miraculous pregnancies to dirty protests, and from violent attacks on prisoners to heartbreaking acts of self-harm, she has witnessed it all. In this memoir, Amanda reveals the stories, the patients and the cases that have shaped a career helping those most of us would rather forget.

    There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space.How did Cleveland Clinic turn itself around so effectively and so quickly?More important, how can you do the same with your organization?In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers:How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve itCritical lessons learned regarding organization, recruitment, training, and measuring service excellenceWays in which the Clinic aligned its entire workforce around its Patients First strategyHow leaders improved the critical element of physician communicationRather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives.Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare.Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.

    But all that diet math rarely results in long-lasting weight loss. To be successful on The 1:1:1 Diet, readers only need to count to one: one protein, one carb, and one fat at every meal. For over 12 years, nutritionist Rania Batayneh has used this plan with more than 800 clients, and they’ve collectively dropped thousands of pounds permanently.The 1:1:1 Diet isn’t another get-slim-quick fad, but rather gives readers the tools to eat healthfully for life. As long as readers stick to the ratio, nothing is off limits. Craving pizza? The crust (carb), sausage (protein), cheese (fat), and free veggies combine for a balanced, satisfying meal. Holiday family meals? Roast beef (protein), mashed potatoes (carb), gravy (fat), and green beans (free veggies) are on the table. The plan is perfectly adaptable to every lifestyle, food preference, cuisine, and personality.To illustrate how flexible and delicious this plan can be, Rania shares 75 recipes that she developed for her healthy meal catering service. Dishes such as Sumac-Infused Chicken Wraps, Butternut Squash Chickpea Curry, and Zucchini Chip Muffins are fast and easy to make and definitely don’t taste like diet food. With The 1:1:1 Diet, readers will enhance overall wellness, lower cholesterol and blood pressure, increase energy and alertness, and reach their goal weight for good.

    . . Sanghavi is a vivid and effortless teller of human tales and quite evidently a special doctor, too." —Atul Gawande, author of ComplicationsIn this compelling book, Dr. Darshak Sanghavi takes the reader on a dramatic tour of a child's eight vital organs, beginning with the lungs and proceeding through the heart, blood, bones, brain, skin, gonads, and gut.Along the way, we meet children and families in extraordinary circumstances—a premature baby named Adam Flax who was born with undeveloped lungs, a teenage boy with a positive pregnancy test, and a young girl who keeps losing weight despite her voracious appetite. In a deeply personal narrative, Sanghavi provides a richly detailed—and humanized—portrait of how the pediatric body functions in both sickness and health.

    Your body fights to keep you within a range of about 15 pounds -- also known as your "setpoint weight." New research reveals that you can lower your setpoint and end that battle for good by focusing on the quality of calories you eat, not the quantity. With The Setpoint Diet, you will reprogram your body with a 21-day plan to rev up your metabolism, eliminate inflammation, heal your hormones, repair your gut, and get your body working like that of a naturally thin person -- permanently. The Setpoint Diet is a lower-carb menu that focuses on specific anti-inflammatory whole foods, including tons of produce, nutritious proteins, and therapeutic fats. Its creator, Jonathan Bailor, founded SANESolution, a weight loss company that has reached millions of people. Proven to help you lose weight naturally and maintain it, The SetpointDiet is your new blueprint for healthy living.

    Describes the skills, techniques, and strategies to shoot safely, accurately, and consistently, using recurve or compound bows, in target and hunting situations. Through step-by-step, progressive instruction, each phase of the shot is covered: stance, draw, aim, release, and follow-through. New to this edition are full color photographs which clarify detailed written descriptions of proper techniques for shooting form, sighting and aiming, and anchoring. Drills and assessment exercises allow readers to apply and develop the physical and mental skills while a scoring system for each exercise promotes progressive skill development. "

    One example, Rheumatoid Arthritis (RA), is the most common autoimmune disease, affecting 1% of the US population, and almost 68 million people worldwide. Conventional medicine tends to treat arthritis with strong, gut-damaging, immune-suppressing pain medications, temporarily relieving the symptoms of the disease without addressing its root causes. Now, in her groundbreaking new book, Dr. Susan Blum, a leading expert in functional medicine, offers a better approach to healing arthritis permanently. Dr. Blum’s GROUNDBREAKING THREE-STEP PROTOCOL is designed to address the underlying causes of the condition and heal the body permanently by: -Treating Rheumatoid Arthritis, Osteoarthritis, and more -Healing your gut to heal your joints -Reducing inflammation without medication Dr. Blum’s INNOVATIVE TWO-WEEK PLAN to quickly reduce pain through anti-inflammatory foods and supplements; followed by an intensive gut repair to rid the body of bad bacteria and strengthen the gastrointestinal system for a dramatic improvement in arthritis symptoms and inflammation; and then addresses the emotional issues that contribute to inflammation, and eating a simple, Mediterranean inspired diet to maintain a healthy gut. Featuring detailed case studies, including Dr. Blum’s own inspiring personal story, Healing Arthritis offers a revolutionary way to heal your gut, repair your immune system, control inflammation, and live a happier, healthier life…arthritis-free.

    Heartburn. Weight gain. Frequent visits to the restroom. It’s no surprise: bad gut health can have a big impact on your daily life. But what if there were quick and easy ways to improve your digestive system so you could feel your best every day? In Gut Health Hacks, you’ll find 200 practical tips and tricks to support good bacteria and achieve a balanced gut mircrobiome. From ways to hack your meals to simple lifestyle changes, you’ll find tips and tricks like: -Consuming ginger has a calming sensation for your digestive tract and can relieve gas and bloating. Sipping some ginger tea before bedtime can lead to a restful night’s sleep. -Mental stress leads to digestive stress. Give yourself a designated relaxation time every day to help both your brain and your belly wind down. -Incorporating light yoga techniques into your everyday routine can help stimulate blood flow to your core, which can keep things moving with your digestive tract. -And much more! From improved mental health to weight loss to resolved digestion issues, balanced gut health can make all the difference. Now you can start feeling your best today with a little help from Gut Health Hacks.

    Peppermint can help with stomach issues and PMS. Clove oil is used to cure headaches. Inhaling citrus oils has been said to cure cabin fever. Other oils like mint and citrus help people relax during summer. Essential oils are organic and all-natural, so they can be used as replacements for certain harmful medicines and perfumes. Integrating essential oils into a person's routine can lead to becoming more relaxed, happy and fun to be around.

    Jen Gunter, the internet’s most fearless advocate for women’s health, brings you empowerment through knowledge by countering stubborn myths and misunderstandings about menopause with hard facts, real science, fascinating historical perspective, and expert advice.The only thing predictable about menopause is its unpredictability. Factor in widespread misinformation, a lack of research, and the culture of shame around women's bodies, and it's no wonder women are unsure what to expect during the menopause transition and beyond.Menopause is not a disease--it's a planned change, like puberty. And just like puberty, we should be educated on what's to come years in advance, rather than the current practice of leaving people on their own with bothersome symptoms and too much conflicting information. Knowing what is happening, why, and what to do about it is both empowering and reassuring.Frank and funny, Dr. Jen debunks misogynistic attitudes and challenges theover-mystification of menopause to reveal everything you really need to know about:- Perimenopause - Hot flashes - Sleep disruption - Sex and libido - Depression and mood changes - Skin and hair issues - Outdated therapies - Breast health - Weight and muscle mass - Health maintenance screening - And much more!Filled with practical, reassuring information, this essential guide will revolutionize how women experience menopause--including how their lives can be even better for it!

    The truth is that bliss may be there at dawn and gone by lunch, she admits, and there are as many times that you feel like saying Screw you as you feel like saying I love you. In this book, Krasnow leads us through all of it -- the bliss and the blunders -- and with her we journey to the heart of the mystery. It s boring, confusing, sexy, stupid, hilarious, dark, and overwhelming; it s marriage.Through a series of interviews with those who have married, cheated, divorced, and remarried, Krasnow pieces out a shattered portrait of what we can expect from our vows. Each marriage is different, Krasnow shows us; some rest on friendship, while others crackle with sexual tension. But each is battered by a similar struggle. As remarried couples therapist Dr. Isaiah Zimmerman explains, At the heart of most problems is anger that you aren t getting what you think you are entitled to. We struggle with marriage, says Zimmerman (and Krasnow), because that s how we finally grow up.Krasnow wanders among different kinds of marriages, offering us perspective and thoughtful reflection. That is what is moving about this book: Like marriage, it s a container for divergent, warring perspectives that can never be totally resolved. It s not easy, but it opens our eyes to the dark beauty of love.

    A full pharmacopoeia of natural remedies for common ailments and injuries, it also contains sections on homeopathy for children and pets.It covers the history and use of homeopathy in the home. It covers a wide variety of aspects of illness and homeopathy and chapters cover the following:What is Homeopathy?A Homeopathic Physician at WorkYour Home Remedy KitWhat to Do for AccidentsIn Case of EmergencyHow to Prevent and Treat Colds, Coughs and EarachesRemedies for Stomach and Bowel ProblemsA Happier Baby with Homeopathic CareYour Growing ChildWhat Homeopathy Can Do for WomenKeeping Your Pets HealthyRemedies and their AbbreviationsMini-RepertoryMateria Medica

    God never intended for us to act like "little girls," says Jan Silvious. His goal is for each of us to live as "big girls"-mature Christian women-who are capable of enjoying the richness of life He has planned.In Big Girls Don't Whine, Jan helps women:Move beyond the past and on to healthy relationships, Choose to be proactive rather than let life just "happen,"Discover their full potential,And become everything He made them to be.So how can we tell if we're living life as an immature 'little girl" or a confident "big girl?"A little girl…Is insecureBecomes the victim of circumstancesSays "I can't"ManipulatesA big girl…Is secureRests in God's sovereigntySays, "I can"CommunicatesIn Big Girls Don't Whine, Jan Silvious calls us to be real women in a real world, free to experience a life of full of potential and vision. This book is the how-to manual for making it happen.

    It has been written by physicians & patients for physicians & patients. The book is designed to:- Facilitate a better dialogue between doctor and patient- Be a helpful reference for physicians and others in the clinic or hospital setting- Serve as a core text for the Grand Rounds CME CourseCore chapters are written with patient information on the left and physician information on the right of the book. This layout helps the physician and patient have a more meaningful dialogue. It also helps the patient to prepare well before diagnostic tests and follow up appointments. Academic chapters written by top researchers in ANS disorders and related conditions summarize key findings in recent research.This book is a collaborative effort of many volunteer physicians and patients to speed the time to proper assessment and treatment of patients with dysautonomia at the community level.

    And with good reason. Our biology is set up to work in partnership with the sun. From our sleep cycles to our immune systems and our mental health, access to sunlight is crucial for living a happy and fulfilling life. New research suggests that our sun exposure over a lifetime - even before we were born - may shape our risk of developing a range of different illnesses, from depression to diabetes. Bursting with cutting-edge science and eye-opening advice, Chasing the Sun explores the extraordinary significance of sunlight - from ancient solstice celebrations to modern sleep labs, and from the unexpected health benefits of sun exposure to what the Amish know about sleep that the rest of us don't. As more of us move into light-polluted cities, spending our days in dim offices and our evenings watching brightly lit screens, we are in danger of losing something vital: our connection to the star that gave us life. It's a loss that could have far-reaching consequences that we're only just beginning to grasp.