Their daily experiences at 1600 Pennsylvania Avenue taught them valuable lessons about how to work productively with people from different walks of life and points of view. These Washington insiders share what they’ve learned through first person examples of their own glamorous (and sometimes harrowing) moments with celebrities, foreign leaders and that most unpredictable of animals—the American politician.This book is for you if you feel unsure of yourself in social settings, if you’d like to get along more easily with others, or if you want to break through to a new level of cooperation with your boss and coworkers. They give specific advice for how to exude confidence even when you don’t feel it, ways to establish your reputation as an individual whom people like, trust, and want to help, and lay out the specific social skills still essential to success - despite our increasingly digitized world. Jeremy and Lea prove that social skills are learned behavior that anyone can acquire, and tell the stories of their own unlikely paths to becoming the social arbiters of the White House, while providing tantalizing insights into the character of the first ladies and presidents they served.This is not a book about old school etiquette; they explain the things we all want to know, like how to walk into a roomful of strangers and make friends, what to do about a difficult colleague who makes you dread coming to work each day, and how to navigate the sometimes-treacherous waters of social media in a special chapter on “Virtual Manners.” For lovers of White House history, this is a treasure of never-before-published anecdotes from the authors and their fellow former social secretaries as they describe pearl-clutching moments with presidents and first ladies dating back to the Johnson administration.The authors make a case for the importance of a return to treating people well in American political life, maintaining that democracy cannot be sustained without public civility.Foreword by Laura Bush

    Dazed and shaken, they awoke battered and covered in blood with automatic rifles pointing at their faces. As of that moment they belonged to the terrorist organization known as the FARC, the military arm of the Colombia Communist Party established in the 1960s. Thus began five-and-a-half years of captivity as these three men struggled to survive the madness of their surroundings. Gonsalves, Howes, and Stansell recount their amazing tale of survival, friendship, and, ultimately, rescue in its entirety for the first time. Revealing the story of their crash, their horrific treatment at the hands of the FARC, what they witnessed as captives, and how they survived, the book provides vivid and gruesome firsthand accounts of their years in the jungle. In their own words, they detail the brutality they endured both physically and mentally at the hands of their captors, describing month-long, unrelenting 'starvation' marches while suffering broken bones, dehydration, exhaustion, and infection. They speak of months of solitary confinement and heavy chains wrapped around their necks that often left them wishing for death. Offering a glimpse inside one of the world's most notorious terrorist organizations, "Out of Captivity" tells the story of how far three Americans were willing to go as they fought to survive for themselves, their families, and each other, providing unflinching insight into: their plane crash into a FARC strategic meeting site, and the FARC's execution-style murders of their crewmembers Tom Janis and Luis Cruz; the U.S. counter-narcotics surveillance role in 'Plan Colombia', including their aerial flights for electronic eavesdropping and FARC communication interceptions; the clandestine role they played as U.S Government contractors in the War on Drugs; their five-and-a-half years of captivity, torture, and deprivation; and, their experiences with other hostages, including their fraught relationship with fellow captive Ingrid Betancourt. This title also provides insight into: how they learned to live off the jungle and survive in some of the world's harshest conditions; how their friendship helped each of them to survive; how spirituality played a role for each during different phases of their imprisonment; the FARC's leaders, activities, movements, and organization; their dramatic rescue by special military units on the ground in Colombia; the reintegration process and the emotional reunions with their families and loved ones; and, how captivity has changed them and what their lives are like seven-and-a-half months after being rescued.

    Here, for the first time and in detail, Zimbardo tells the full story of the Stanford Prison Experiment, the landmark study in which a group of college-student volunteers was randomly divided into “guards” and “inmates” and then placed in a mock prison environment. Within a week, the study was abandoned, as ordinary college students were transformed into either brutal, sadistic guards or emotionally broken prisoners. By illuminating the psychological causes behind such disturbing metamorphoses, Zimbardo enables us to better understand a variety of harrowing phenomena, from corporate malfeasance to organized genocide to how once upstanding American soldiers came to abuse and torture Iraqi detainees in Abu Ghraib. He replaces the long-held notion of the “bad apple” with that of the “bad barrel”—the idea that the social setting and the system contaminate the individual, rather than the other way around.

    Sensing a break in the case that has paralyzed the city of Boston, the police track down a black man, Roy Smith, who cleaned the victim's house that day and left a receipt with his name on the kitchen counter. Smith is hastily convicted of the Belmont murder, but the terror of the Strangler continues.On the day of the murder, Albert DeSalvo—the man who would eventually confess in lurid detail to the Strangler's crimes—is also in Belmont, working as a carpenter at the Jungers' home. In this spare, powerful narrative, Sebastian Junger chronicles three lives that collide—and ultimately are destroyed—in the vortex of one of the first and most controversial serial murder cases in America.

    It's a book about a woman. Marcia Clark takes us inside her head and her heart. Her voice is raw, incisive, disarming, unmistakable. Her story is both sweeping and deeply personal. How did she do it, day after day? What was it like, orchestrating the most controversial case of her career in the face of the media's relentless klieg lights? How did she fight her personal battles - those of a working mother balancing a crushing workload and a painful, very public divorce? When did she know that her case was lost? Who stood by her, and who abandoned her? And how did she cope with the outcome? As Clark shares the secrets of her own life, we understand for the first time why she identified so strongly with Nicole, in a way no man ever could. No one is spared in this unflinching account - least of all Clark herself, who candidly admits what she wishes she'd done differently - and, for the first time, we understand why the outcome was inevitable.

    For the first time, the files have been opened, the detectives are talking and the victims are reliving the nightmare. For over 20 years, the dark secrets of the biggest criminal manhunt in British history have remained a closed book. Detectives refused all requests to tell the inside story of the Yorkshire Ripper investigation that logged over two million man-hours of police work. The victims who survived maintained a wall of silence. And the detailed forensic evidence, witness statements and autopsy reports have remained locked away. Until now. Michael Bilton has persuaded the key people to talk. After years of research he can finally reveal the truth behind the murder enquiry that left Peter Sutcliffe free to kill again and again. With exclusive access to the detectives involved, to pathologist's archives and confidential police reports, the story of the hunt is revealed.

    There was no apparent motive for the crime, and there were almost no clues. As Truman Capote reconstructs the murder and the investigation that led to the capture, trial, and execution of the killers, he generates both mesmerizing suspense and astonishing empathy. At the center of his study are the amoral young killers Perry Smith and Dick Hickcock, who, vividly drawn by Capote, are shown to be reprehensible yet entirely and frighteningly human. In Cold Blood is a seminal work of modern prose, a remarkable synthesis of journalistic skill and powerfully evocative narrative.

    A right wing survivalist amasses a cache of weapons and resists calls to surrender. A drug trafficker barricades himself and his family in a railroad car, and begins shooting. A cult leader in Waco, Texas faces the FBI in an armed stand-off that leaves many dead in a fiery blaze. A sniper, claiming to be God, terrorizes the DC metropolitan area. For most of us, these are events we hear about on the news. For Gary Noesner, head of the FBI’s groundbreaking Crisis Negotiation Unit, it was just another day on the job. In Stalling for Time, Noesner takes readers on a heart-pounding tour through many of the most famous hostage crises of the past thirty years. Specially trained in non-violent confrontation and communication techniques, Noesner’s unit successfully defused many potentially volatile standoffs, but perhaps their most hard-won victory was earning the recognition and respect of their law enforcement peers.Noesner pursued his dream of joining the FBI all the way to Quantico, where he not only became a Special Agent, but also—in the course of a distinguished thirty-year career—the FBI’s Chief Negotiator. Gaining respect for the fledgling art of crisis negotiation in the hard-boiled culture of The Bureau, where the shadow of J. Edgar Hoover still loomed large, was an uphill battle, educating FBI and law enforcement leaders on the job at an incident, and advocating the use of psychology rather than force whenever possible. Noesner’s many bloodless victories rarely garnered as much media attention as the notorious incident management blunders like the Branch Davidian disaster in Waco and the Ruby Ridge tragedy.Noesner offers a candid as well as fascinating look back at his years as a rebel in the ranks and a pioneer on the front lines. Whether vividly recounting showdowns with the radical Republic of Texas militia, the terrorist hijackers of the cruise ship Achille Lauro, and self-styled messiah David Koresh, or clashes with colleagues and superiors that expose the internal politics and power-plays of America’s premier law enforcement agency, Stalling for Time crackles with breathtaking suspense and insight in equal measure. Case by case, minute by minute, it’s a behind the scenes view of a visionary crime-fighter in action.

    It was the worst single act of murder at a school in U.S. history. Few people knew Dylan Klebold or Eric Harris better than Brooks Brown. Brown and Klebold were best friends in grade school, and years later, at Columbine, Brown was privy to some of Harris and Klebolds darkest fantasies and most troubling revelations After the shootings, Brown was even accused by the police of having been in on the massacre simply because he had been friends with the killers.Now, for the first time, Brown, with journalist Rob Merritt, gets to tell his full version of the story. He describes the warning signs that were missed or ignored, and the evidence that was kept hidden from the public after the murders. He takes on those who say that rock music or video games caused Klebold and Harris to kill their classmates and explores what it might have been that pushed these two young men, from supposedly stable families, to harbor such violent and apocalyptic dreams.Shocking as well as inspirational and insightful, No Easy Answers is an authentic wake-up call for all the psychologists, authorities, parents, and law enforcement personnel who have attempted to understand the murders at Columbine High School. As the title suggests, the book offers no easy answers, but instead presents the unvarnished facts about growing up as an alienated teenager in America today.Brooks Brown graduated from Columbine High School in 1999; this is his first book. Most recently, Brooks worked and consulted on Michael Moores latest documentary called Bowling for Columbine. He lives in Littleton, Colorado. Rob Merritt graduated from the University of Iowa School of Journalism in 1998 and currently works as a newspaper writer in Marshalltown, Iowa.

    George and Willie Muse were two little boys born to a sharecropper family. One day a white man offered them a piece of candy, setting off events that would take them around the world and change their lives forever.Captured into the circus, the Muse brothers performed for royalty at Buckingham Palace and headlined over a dozen sold-out shows at New York's Madison Square Garden. They were global superstars in a pre-broadcast era. But the very root of their success was in the color of their skin and in the outrageous caricatures they were forced to assume: supposed cannibals, sheep-headed freaks, even "Ambassadors from Mars." Back home, their mother never accepted that they were "gone" and spent 28 years trying to get them back. Through hundreds of interviews and decades of research, Beth Macy expertly explores a central and difficult question: Where were the brothers better off? On the world stage as stars or in poverty at home? Truevine is a compelling narrative rich in historical detail and rife with implications to race relations today.

      On a warm spring evening in 1982, thirty-seven-year-old accountant Margaret Barbera left work in New York City and walked to the West Side parking lot where she kept her BMW. Finding the lock on the driver’s side door jammed, she went to the passenger’s side and inserted her key. A man leaned through the open window of a van parked in the next spot, pressed a silenced pistol to the back of Margaret’s head, and fired. She was dead before she hit the pavement.   It was a professional hit, meticulously planned—but the killer didn’t expect three employees of the nearby CBS television studios to stumble onto the scene of the crime. “You didn’t see nothin’, did you?” he demanded, before shooting the first eyewitness in the head. After chasing down and executing the other two men, the murderer sped out of the parking lot with Margaret’s lifeless body in the back of his van.   Thirty minutes later, the first detectives arrived on the scene. Veterans of Midtown North, a sprawling precinct stretching from the exclusive shops of Fifth Avenue to the flophouses of Hell’s Kitchen, they thought they’d seen it all. But a bloodbath in the heart of Manhattan was a shocking new level of depravity, and the investigation would unfold under intense media coverage. Setting out on the trail of an assassin, the NYPD uncovered one of the most diabolical criminal conspiracies in the city’s history.   Richard Hammer’s blow-by-blow account of “the CBS Murders” is a thrilling tale of greed, violence, and betrayal, and a fascinating portrait of how a big-city police department solved the toughest of cases.

    After finding that her child is diagnosed with leukemia, Anne Anderson notices a high prevalence of leukemia, a relatively rare disease, in her city. Eventually she gathers other families and seeks a lawyer, Jan Schlichtmann, to consider their options.Schlichtmann originally decides not to take the case due to both the lack of evidence and a clear defendant. Later picking up the case, Schlichtmann finds evidence suggesting trichloroethylene (TCE) contamination of the town's water supply by Riley Tannery, a subsidiary of Beatrice Foods; a chemical company, W. R. Grace; and another company named Unifirst.In the course of the lawsuit Schlichtmann gets other attorneys to assist him. He spends lavishly as he had in his prior lawsuits, but the length of the discovery process and trial stretch all of their assets to their limit.

    When she "accidentally" shot her husband, a popular high school coach, the police believed it was an accident. Then they found out her previous husband had died in a similar manner, and her facade began to unravel. Photos.

    In 1960s America, premarital sex was not uncommon, but birth control was hard to get and abortion was illegal. In 1961, sixteen-year-old Margaret Erle became pregnant. Her unsympathetic family sent her to a maternity home. In the hospital, nurses would not even allow her to hold her own newborn. After she was finally badgered into signing away her rights, her son vanished into an adoption agency's hold.Claiming to be acting in the best interests of all, the adoption business was founded on secrecy and lies. American Baby lays out how a lucrative and exploitative industry removed children from their birth mothers and place them with families, fabricating stories about infants' origins and destinations, then closing the door firmly between the parties forever. They struck shady deals with doctors and researchers for pseudoscientific "assessments," and shamed millions of young women into surrendering their children.Gabrielle Glaser dramatically demonstrates the expectations and institutions that Margaret was up against. Though Margaret went on to marry and raise a large family with David's father, she never stopped longing for and worrying about her firstborn. She didn't know he spent the first years of his life living just a few blocks away from her, wondering often about where he came from and why he was given up. Their tale--one they share with millions of Americans--is one of loss, love, and the search for identity.Adoption's closed records are being legally challenged in states nationwide. Open adoption is the rule today, but the identities of many who were adopted or who surrendered a child in the decades this book covers are locked in sealed files. American Baby both illuminates a dark time in our history and shows a path to justice, honesty and reunion that can help heal the wounds inflicted by years of shame and secrecy.

    Stunned, confused, and only twenty-nine years old, Hinton knew that it was a case of mistaken identity and believed that the truth would prove his innocence and ultimately set him free.But with no money and a different system of justice for a poor black man in the South, Hinton was sentenced to death by electrocution. He spent his first three years on Death Row at Holman State Prison in agonizing silence—full of despair and anger toward all those who had sent an innocent man to his death. But as Hinton realized and accepted his fate, he resolved not only to survive, but find a way to live on Death Row. For the next twenty-seven years he was a beacon—transforming not only his own spirit, but those of his fellow inmates, fifty-four of whom were executed mere feet from his cell. With the help of civil rights attorney and bestselling author of Just Mercy, Bryan Stevenson, Hinton won his release in 2015.With a foreword by Stevenson, The Sun Does Shine is an extraordinary testament to the power of hope sustained through the darkest times. Destined to be a classic memoir of wrongful imprisonment and freedom won, Hinton’s memoir tells his dramatic thirty-year journey and shows how you can take away a man’s freedom, but you can’t take away his imagination, humor, or joy.