This book tells for the first time the story from a police perspective. For ten years, the officer in charge of the investigation, Detective Superintendent John Bennett QPM, has refused to tell his story. Now, together with BBC journalist Graham Gardner, he reveals the full story of how the West's were caught, how the case was prepared and how it nearly failed to come to court. This book chronicles the roles of those who brought down two of Britain's most infamous killers, shedding light on the real heroes of one of the saddest chapters of criminal history. It explores the court processes, the complications of Rose West's trial, her unsuccessful appeal and the difficulty of dealing with witnesses in such a traumatic case. On one level, this is a story of the triumph of good over evil; on another it is a detailed documentation of how a murder investigation really works - the pressures, the commitment and the physical and emotional drain on those who carry out this work.

    Perfect for the numerous historic and artistic sights, friendly people, great cuisine, and stunning views - this is the ideal guide to explore Naples and the surrounding regions.

    They launched the Mini car craze in America, took on Big Tobacco in the controversial Truth campaign, sexed up Virgin Airlines, and made Burger King sizzle once again. And they did it with bold publicity stunts, infectious viral marketing strategies, funny masks, folding paper, outrageous Internet hoaxes, and a weird, garter belt–wearing chicken who became a cultural sensation. And this random madness has a very sound method to it: Hoopla . In Hoopla , the secret inner workings of this freewheeling, break-the-mold idea factory are revealed for the first time. Veteran journalist Warren Berger, who has tracked and reported on the CP+B phenomenon over the past decade, fully examines and deconstructs the methods that lie behind the agency’s seeming madness, while the striking images throughout the book (captioned by the CP+B creative team) provide insights into the logic, intuition, mischief, and passion that leads to the creation of Hoopla . The result is a fascinating journey into a realm of unbridled creativity. See the madness. Read the method. Hoopla . Hoopla also includes practical, step-by-step advice on how to find and promote big ideas (even on a shoestring budget), and how to generate excitement and hype in today’s cluttered, noisy communications landscape. If you’re a marketer, a communicator of any type, or anyone who needs to get out a message and generate some buzz, Hoopla will change the way you think about the art of communication.

    We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate with our current and would-be customers. Innovation continues to create opportunities for emerging products and services we never thought possible. With all the excitement of our time, comes confusion and fear for many businesses. Change can be daunting, and never have we lived in a time where change came so quickly. This is the age of disruption – it's fast-paced, far-reaching and is forever changing how we operate, create, connect, and market. It's easy to see why brand heads are spinning. Businesses are suffering from 'the next big thing' and we're here to help you find the cure. UnBranding is about focus – it's about seeing that within these new strategies, technologies and frameworks fighting for our attention, lay the tried and true tenants of good business – because innovation is nothing but a bright and shiny new toy, unless it actually works. UnBranding is here to remind you that you can't fix rude staff, mediocre products and a poor brand reputation with a fancy new app. We are going to learn from 100 branding stories that will challenge your assumptions about business today and teach valuable, actionable lessons. It's not about going backwards, it's about moving forward with purpose, getting back to the core of good branding while continuing to innovate and improve without leaving your values behind. Some topics will include: Growing and maintaining your brand voice through the noise How to focus on the right tools for your business, for the right reasons Maintaining trust, consistency and connection through customer service and community The most important question to ask yourself before innovation The importance of personal branding in the digital age How to successful navigate feedback and reviews It's time for a reality check. It's time to solve problems, create connections, and provide value rather than rush strategy just to make headlines. UnBranding gives you the guidance you need to navigate the age of disruption and succeed in business today.

    The bestselling treatment planning system for mental health professionalsThe Addiction Treatment Planner, Fifth Edition provides all the elements necessary to quickly and easily develop formal treatment plans that satisfy the demands of HMOs, managed care companies, third-party payors, and state and federal agencies.New edition features empirically supported, evidence-based treatment interventions Organized around 43 behaviorally based presenting problems, including substance use, eating disorders, schizoid traits, and others Over 1,000 prewritten treatment goals, objectives, and interventions--plus space to record your own treatment plan options Easy-to-use reference format helps locate treatment plan components by behavioral problem Includes a sample treatment plan that conforms to the requirements of most third-party payors and accrediting agencies including CARF, The Joint Commission (TJC), COA, and the NCQA

    Numerous case studies, followed by the author's analysis of the cases, helps you structure your thinking and apply professional standards to complex cases. Coverage includes ethics, legal research, and the professional literature in major topics in ethics (such as consent, confidentiality, and multiple relationships) and in applied settings (such as community mental health, private practice, schools, and teaching/research).

    Author Pat Blaskower is your personal coach, guiding and encouraging you and your partner to play winning tennis by showing you how to:- choose a compatible partner - determine your jobs on the court - learn poaching skills - communicate with each other and opposing teams - maintain mental toughness - use various formations and strategies - pick your shots intelligently - decide where to play: tournaments or leagues - and much, much more!The book also includes detailed court diagrams that show you how to execute offense, defense, and tactical plays; checklists that summarize the most important points of each chapter; and on-court drills to help you improve and refine your skills. The Art of Doubles is loaded with practical, proven tennis strategies that you can put to work immediately to see improvements in your own doubles game!

    I wrote this book for three major reasons: (1) to help move business and technology planning from a systems and process-level view to a more strategy-driven enterprise-level view, (2) to promote and explain the emerging profession of EA, and (3) to provide the first textbook on the subject of EA, which is suitable for graduate and undergraduate levels of study. To date, other books on EA have been practitioner books not specifically oriented toward a student who may be learning the subject with little to no previous exposure. Therefore, this book contains references to related academic research and industry best practices, as well as my own observations about potential future practices and the direction of this emerging profession.

    But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally.

    Textbook theory and evidenced-based speech therapy techniques are applied in an enjoyable and user-friendly way. Whether you’re a parent or a professional, Kimberly shows you how to engage your toddler with play routines that stimulate speech while having fun. The guide includes detailed steps, numerous examples, and play routine activities to facilitate learning and language development. Speech language pathologists and parents describe My Toddler Talks as: “a go to resource”, “unintimidating and user-friendly” and “simply fabulous!”MY TODDLER TALKS includes:•Effective language stimulation tips, techniques and strategies used by professional speech therapists•Advice on how to maximize your child’s potential without causing pressure or frustration•25 fun play routines designed to improve your child’s speech and language skills•Straightforward instructions with many examples to foster understanding and empowerment•Step by step directions on how to elicit communication from your child•Charts to monitor progress with your child•A system to track your child’s word growth•Ways to incorporate speech development activities into your daily routines•Recommended goals to drive results•Ideas for troubleshooting development setbacksMY TODDLER TALKS is the perfect resource for:•Parents, Grandparents & Caregivers•Speech Therapists•Speech Therapy Grad Students•Early Intervention Specialists•Early Childhood Educators•Occupational & Physical Therapists

    Discover the events that have shaped your Clan and hear about the people who form part of your Scottish ancestry.

    Learn how to make a 5-cent wedding band, leather iPod case, and paracord bullwhip!

    While Midas and Cassidy enjoy a small getaway, Sierra and Joshua take the lead on this ghost hunt. A skeletal apparition terrorizes anyone who invades its territory. A black mist tries to smother a terrified client. Phantom mirrors break at Brady Hall and an otherworldly, palpable and paralyzing fear plagues the team. Will they be able to suppress their fear and help the volunteers of this historic Mobile, Alabama landmark? Or will this mean the doors close at Brady Hall forever? If you enjoy southern gothic stories with a modern twist and immersive ghost hunting, you'll love this episode of M.L. Bullock's Gulf Coast Paranormal. Grab a flashlight and your copy of The Spirits of Brady Hall now! Visit M.L. Bullock's website at www.mlbullock.com. Join her Facebook fan page at www.facebook.com/AuthorMLBullock

    It's written from the perspective of a complete novice so if you don't have any prior experience with audiobook narration, editing or production, this book is a must-have! Here's A Preview Of What You'll Learn... Why right now is the best time to get into the audiobook market, How narrators are paid and the factors that determine how successful an audiobook will be, How to easily find books to narrate if you are just starting out in the voice over business, How audiobooks are recorded and sold on the major audiobook sites like Audible and iTunes, How to set up your own home audiobook recording studio How to use the free software program, Audacity, to record, edit, master and produce audiobooks in accordance with Audible's production standards, How to prepare your manuscript for recording) How to address revision requests, How to use audiobooks to create a passive income stream that continues to pay you substantial royalties over time, Much, much more! This book is more than just an overview of the audiobook creation process. It's a technical guide full of tutorials that shows you everything you need to get turn a manuscript or book into retail-ready audiobook and have it listed for sale in the Audible and iTunes marketplaces. Don't have any experience with Audacity? No problem. This guide shows you each step that you need to take to setup a home recording studio, record your narration, edit outtakes, master your audio files, submit your final produced audiobook project, and build your professional narration or voice over profile. Tags: create audiobooks, how to create audiobooks, become a narrator, become a voice actor, voice over, how to get my Kindle book on Audible, how to turn a Kindle book into an audiobook, how to use Audacity to create audiobooks, Audacity, how to use Audacity to record audiobooks, how to get an audiobook on iTunes, how to get an audiobook on Audible, work from home as a narrator, voice over jobs, find narration jobs, iTunes, Audible, Audacity, audiobook, narration, narrate audiobooks, passive income, royalties, royalty income, work from home, kindle books, publish audiobooks.

    Do you want to get the most out of your new Kindle Fire HDX? If you are looking for a top-notch tutorial at a reasonable cost, you've come to the right place! Here is the book that will teach you 100% of what you need to know. Kindle Fire HDX Tips, Tricks, and Traps: A How-To Tutorial for the Kindle Fire HDX is your detailed guide to getting the maximum benefit from your Kindle Fire HDX.In this comprehensive guide, you'll learn tips (ways to effectively use your Kindle Fire), tricks (ways to improve the operation of your Kindle Fire), and traps (things to avoid to prevent problems while using your Kindle Fire). You will learn-• How to get around within the user interface, the home screen, and the carousel more efficiently• How to make your Kindle Fire HDX your own, customizing its display and operation for fastest and easiest use• How to use features that are new to the HDX line, including Google or Outlook Calendar and Contacts synchronization, Microsoft Exchange corporate e-mail support, and Amazon’s ‘Mayday’ online technical support• How to use the built-in cameras (front-facing in the 7-inch model, front-and-rear facing in the 8.9-inch model) to take photos and videos• How to setup the security options to protect your account information• How you can provide a safe environment for children using parental controls and Kindle FreeTime• How you can move your iTunes or other music library to your Kindle Fire HDX• How you can download YouTube videos to your Kindle Fire HDX• Suggested apps that no Kindle Fire owner should be withoutYou will learn all of the above and more, with Kindle Fire Tips, Tricks, and Traps: A How-To Tutorial for the Kindle Fire HDX as a part of your library. With this book, you will learn 100% of what you need to know to get the most out of your new Kindle Fire HDX! Kindle Fire HDX Tips, Tricks, and Traps: A How-To Tutorial for the Kindle Fire HDX comes from the pen of Edward Jones, the principal technology writer behind the "Get-it-Done" series of computer books. Jones is an experienced computer and technology writer, database applications development analyst, consultant, and trainer who understands the issues faced by people dealing with technology, day in and day out. His career spans years of technology training, database development, and consulting services for major law firms and government agencies in the Washington, DC area, and he currently resides in Charlotte, NC where he is concentrating on providing publications to the rapidly growing digital marketplace. Jones is also a best-selling author whose printed titles have sold over one million copies, and he has served as a technical editor on numerous computer books.