Best of
Apple

2012

Deadly Holiday


Alexa Grace - 2012
    His disappearance, the day he testifies against his father, terrifies a county who has already lost three young women to a vicious serial killer. What secret drives him into hiding as a deadly winter snowstorm bears down upon the area, putting those who love him most at risk?Anne Mason-Brandt escaped the wrath of a vicious serial killer five years before. But the fear she had then is nothing compared to the terror instilled by a life-threatening disease and a secret that could blow her and Michael's happy marriage apart. Is love enough?Nine months pregnant, Jennifer Brennan-Stone has a secret that will change Blake's and her life forever. She's already lost one baby and this pregnancy has her on bed-rest. Can they find a small boy who doesn't want to be found before it's too late? Frankie and Lane Hansen are having an up-close-and-personal impact to their finances thanks to a lousy economy. One of them has a secret that could make a bad situation even worse.Tim Brennan and his wife, Megan fell in love with their pink Victorian house the first year of their marriage more than thirty years before. As Megan plans to turn their lovely home into a bed and breakfast, Tim is unsure he can share his wife, home and memories with strangers.

Guard the Throne


Nisa Santiago - 2012
    Once theking is murdered, however, the Byrne siblings are met with viciousopposition. In a mission to prove themselves, both boys try to manup and adjust to leading the kingdom, their sister, Citi, is out ofcontrol and sleeping with the enemy.As the facts surrounding their father's murder begin to comeout, the brothers are caught up, forcing Citi to run the empire herfather built. With a new man in her life, Citi vows to Guard TheThrone by any means necessary. But being queen can be deadly.

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty


Carmine Gallo - 2012
    At the core of Apple's success and intense customer loyalty, however, aren't just "Insanely Great" products, but great people who are informed, empowered, and motivated to deliver an unbeatable customer experience. In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service.Carmine Gallo interviewed professionals at all levels who have studied Apple, and he spent hundreds of hours observing the selling floor in Apple's retail space and learning about Apple's vision and philosophy. Using insights and data from these sources, he breaks down Apple's customer centric model to provide an action plan with three distinct areas of focus:* Inspire Your Internal Customer with training, support, and communications that create a "feedback loop" for improving performance at every level* Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service -- Approach, Probe, Present, Listen, End with a fond farewell* Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see, touch, and learn about your productsWith The Apple Experience, you can improve the return on your investment in retail by adding real value to every customer interaction. Better still, any business that deals with people -- employees or customers -- can adopt the techniques to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience.

In This Life


Terri Herman-Poncé - 2012
    Something about him is familiar. His looks. His words. His touch.Lottie can’t resist the urge to know more about him, or the smoldering memories that surface every time he’s near. Only Galen’s keeping a dangerous secret, one linked to a life shared thousands of years ago. One that could destroy the relationship Lottie has with her current lover David.One that is about to cost Lottie her life. Again.Take a trip to mysterious ancient Egypt, where powerful passions ignite and deadly deceptions begin. The Past Life Series starts here.

Royal Princess Academy: Dragon Dreams


Laura Joy Rennert - 2012
    She dislikes pink, would rather play soccer than go dancing, and secretly dreams of being a dragon rider. And so, when she hears the news that dragons in the kingdom are becoming ill, does Emma quietly wait around for her fairy godmother to save the day? Of course not! She makes a plan to solve the dragon mystery herself. With a helping hand from her best friend, Rapunzel, and a surprising new pal, Emma might actually manage to save her favorite mythic creatures...and possibly even the whole kingdom.

E.O. Wilson's Life on Earth - An Introduction


Gael McGill - 2012
    The series of seven books, in addition to this introduction, is available for free from iTunes and was developed by the E.O. WIlson Biodiversity Foundation. From the official webpage:To create Life on Earth, the E.O. Wilson Biodiversity Foundation brought together a team consisting of educators, writers, multimedia artists, 3D animators trained in science and cinema, and textbook professionals, led by naturalist Edward O. Wilson. The editorial team, headed by Morgan Ryan, worked in full partnership with the Boston-based scientific graphics company Digizyme, Inc, headed by Gaël McGill, PhD, with the goal of creating a cultural landmark—a portal that will introduce students to the grandest story there is, the story of life on Earth, from molecules to ecosystems, from the origin of life to the modern awareness that we control the environment we live in.

iOS Hacker's Handbook


Charlie Miller - 2012
    With the introduction of iOS5, many security issues have come to light. This book explains and discusses them all. The award-winning author team, experts in Mac and iOS security, examines the vulnerabilities and the internals of iOS to show how attacks can be mitigated. The book explains how the operating system works, its overall security architecture, and the security risks associated with it, as well as exploits, rootkits, and other payloads developed for it. Covers iOS security architecture, vulnerability hunting, exploit writing, and how iOS jailbreaks workExplores iOS enterprise and encryption, code signing and memory protection, sandboxing, iPhone fuzzing, exploitation, ROP payloads, and baseband attacksAlso examines kernel debugging and exploitation Companion website includes source code and tools to facilitate your efforts"iOS Hacker's Handbook" arms you with the tools needed to identify, understand, and foil iOS attacks.