The Craft of Research


Wayne C. Booth - 1995
    Seasoned researchers and educators Gregory G. Colomb and Joseph M. Williams present an updated third edition of their classic handbook, whose first and second editions were written in collaboration with the late Wayne C. Booth. The Craft of Research explains how to build an argument that motivates readers to accept a claim; how to anticipate the reservations of readers and to respond to them appropriately; and how to create introductions and conclusions that answer that most demanding question, “So what?” The third edition includes an expanded discussion of the essential early stages of a research task: planning and drafting a paper. The authors have revised and fully updated their section on electronic research, emphasizing the need to distinguish between trustworthy sources (such as those found in libraries) and less reliable sources found with a quick Web search. A chapter on warrants has also been thoroughly reviewed to make this difficult subject easier for researchers Throughout, the authors have preserved the amiable tone, the reliable voice, and the sense of directness that have made this book indispensable for anyone undertaking a research project.

Editors on Editing: What Writers Need to Know about What Editors Do


Gerald C. Gross - 1962
    Written by America’s most distinguished editors, these 38 essays will teach, inform, and inspire anyone interested in the world of editing. Editors on Editing includes essays on the evolution of the American editor; the ethical and moral dimensions of editing; what an editor looks for in a query letter, proposal, and manuscript; line editing; copyediting; the freelance editor; the question of political correctness; making the most of writers’ conferences; and numerous other topics

The Seven Basic Plots: Why We Tell Stories


Christopher Booker - 2004
    Using a wealth of examples, from ancient myths and folk tales via the plays and novels of great literature to the popular movies and TV soap operas of today, it shows that there are seven archetypal themes which recur throughout every kind of storytelling. But this is only the prelude to an investigation into how and why we are 'programmed' to imagine stories in these ways, and how they relate to the inmost patterns of human psychology. Drawing on a vast array of examples, from Proust to detective stories, from the Marquis de Sade to E.T., Christopher Booker then leads us through the extraordinary changes in the nature of storytelling over the past 200 years, and why so many stories have 'lost the plot' by losing touch with their underlying archetypal purpose. Booker analyses why evolution has given us the need to tell stories and illustrates how storytelling has provided a uniquely revealing mirror to mankind's psychological development over the past 5000 years.This seminal book opens up in an entirely new way our understanding of the real purpose storytelling plays in our lives, and will be a talking point for years to come.

The Art of Fiction: Illustrated from Classic and Modern Texts


David Lodge - 1992
    The art of fiction is considered under a wide range of headings, such as the Intrusive Author, Suspense, the Epistolary Novel, Time-shift, Magic Realism and Symbolism, and each topic is illustrated by a passage or two taken from classic or modern fiction. Drawing on writers as diverse as Henry James and Martin Amis, Jane Austen and Fay Weldon and Henry Fielding and James Joyce, David Lodge makes accesible to the general reader the richness and variety of British and American fiction. Technical terms, such as Interior Monologue, Metafiction, Intertextuality and the Unreliable Narrator, are lucidly explained and their applications demonstrated.Bringing to criticism the verve and humour of his own novels, David Lodge has provided essential reading for students of literature, aspiring writers, and anyone who wishes to understand how literature works.Beginning (Jane Austen, Ford Madox Ford) --The intrusive author (George Eliot, E.M. Forster) --Suspense (Thomas Hardy) --Teenage Skaz (J.D. Salinger) --The epistolary novel (Michael Frayn) --Point of view (Henry James) --Mystery (Rudyard Kipling) --Names (David Lodge, Paul Auster) --The stream of consciousness (Virginia Woolf) --Interior monologue (James Joyce) --Defamiliarization (Charlotte Bronte) --The sense of place (Martin Amis) --Lists (F. Scott Fitzgerald) --Introducing a character (Christopher Isherwood) --Surprise (William Makepeace Thackeray) --Time-shift (Muriel Spark) --The reader in the text (Laurence Sterne) --Weather (Jane Austen, Charles Dickens) --Repetition (Ernest Hemingway) --Fancy prose (Vladimir Nabokov) --Intertextuality (Joseph Conrad) --The experimental novel (Henry Green) --The comic novel (Kingsley Amis) --Magic realism (Milan Kundera) --Staying on the surface (Malcolm Bradbury) --Showing and telling (Henry Fielding) --Telling in different voices (Fay Weldon) --A sense of the past (John Fowles). Imagining the future (George Orwell) --Symbolism (D.H. Lawrence) --Allegory (Samuel Butler) --Epiphany (John Updike) --Coincidence (Henry James) --The unreliable narrator (Kazuo Ishiguro) --The exotic (Graham Greene) --Chapters etc. (Tobias Smollett, Laurence Sterne, Sil Walter Scott, George Eliot, James Joyce) --The telephone (Evelyn Waugh) --Surrealism (Leonora Carringotn) --Irony (Arnold Bennett) --Motivation (George Eliot) --Duration (Donald Barthelme) --Implication (William Cooper) --The title (George Gissing) --Ideas (Anthony Burgess) --The non-fiction novel (Thomas Carlyle) --Metafiction (John Barth) --The uncanny (Edgar Allen Poe) --Narrative structure (Leonard Michaels) --Aporia (Samuel Beckett) --Ending (Jane Austen, William Golding)

Stein on Writing: A Master Editor of Some of the Most Successful Writers of Our Century Shares His Craft Techniques and Strategies


Sol Stein - 1995
    As the always clear and direct Stein explains here, This is not a book of theory. It is a book of usable solutions--how to fix writing that is flawed, how to improve writing that is good, how to create interesting writing in the first place. With examples from bestsellers as well as from students' drafts, Stein offers detailed sections on characterization, dialogue, pacing, flashbacks, trimming away flabby wording, the so-called triage method of revision, using the techniques of fiction to enliven nonfiction, and more.

Six Walks in the Fictional Woods


Umberto Eco - 1994
    We see, hear, and feel Umberto Eco, the passionate reader who has gotten lost over and over again in the woods, loved it, and come back to tell the tale, The Tale of Tales. Eco tells us how fiction works, and he also tells us why we love fiction so much. This is no deconstructionist ripping the veil off the Wizard of Oz to reveal his paltry tricks, but the Wizard of Art himself inviting us to join him up at his level, the Sorcerer inviting us to become his apprentice.

The Forest for the Trees


Betsy Lerner - 2000
    From her long experience working with successful writers and discovering new voices, Lerner looks at different writer personality types and addresses the concerns of writers just getting started as well as those stalled mid-career.

The Corpse Had a Familiar Face: Covering Miami, America's Hottest Beat


Edna Buchanan - 1987
    Reissue.

The Making of a Poem: A Norton Anthology of Poetic Forms


Mark Strand - 2000
    But distinguished poets Mark Strand and Eavan Boland have produced a clear, super-helpful book that unravels part of the mystery of great poems through an engaging exploration of poetic structure. Strand and Boland begin by promising to "look squarely at some of the headaches" of poetic form: the building blocks of poetry. The Making of a Poem gradually cures many of those headaches.Strand, who's won the Pulitzer Prize and a MacArthur Fellowship and has served as U.S. Poet Laureate, and Boland, an abundantly talented Irish poet who has also written a beautiful book of essays on writing and womanhood, are both accustomed to teaching. Strand, now at the University of Chicago, and Boland, a Stanford professor, draw upon decades in the classroom to anticipate most questions.Ever wonder what a pantoum is? A villanelle? A sestina? With humor, patience, and personal anecdotes, Strand and Boland offer answers. But the way they answer is what makes this book stand out. The forms are divided into three overarching categories: metrical forms, shaping forms, and open forms. "Metrical forms" include the sonnet, pantoum, and heroic couplet. "Shaping forms" explains broader categories, like the elegy, ode, and pastoral poem. And "open forms" offers new takes on the traditional blueprints, exploring poems like Allen Ginsberg's "America."Each established form is then approached in three ways, followed by several pages of outstanding poems in that form. First, the editors offer a "page at a glance" guide, with five or six characteristics of that specific form presented in a brief outline. For example, the pantoum is defined like this:   1) Each pantoum stanza must be four lines long.   2) The length is unspecified but the pantoum must begin and end with the same line.   3) The second and fourth lines of the first quatrain become the first and third line of the next, and so on with succeeding quatrains.   4) The rhyming of each quatrain is abab.   5) The final quatrain changes this pattern.   6) In the final quatrain the unrepeated first and third lines are used in reverse as second and fourth lines.With this outline, it's easy to identify the looping pantoum. In the second piece of the pantoum section, Strand and Boland include a "History of the Form" section, again condensed to one page. Here, we learn that the pantoum is "Malayan in origin and came into English, as so many other strict forms have, through France." Indeed, both Victor Hugo and Charles Baudelaire tried their hands at the pantoum. As always, Strand and Boland offer some comparison to the other forms, which helps explain why a poet might choose to write a pantoum over, say, a sonnet or a sestina:"Of all verse forms the pantoum is the slowest. The reader takes four steps forward, then two steps back. It is the perfect form for the evocation of a past time." Next, the editors include "The Contemporary Context," which introduces several of the pantoums of this century. Finally, in what may be the book's best feature, they provide a close-up of a pantoum, an approach they repeat for each form discussed. In this case, it's the "Pantoum of the Great Depression" by Donald Justice. The editors offer some biographical information on Justice, and then they map out how that specific poem gets its power. This "poet's explanation" of the workings of a poem is invaluable, especially when it comes from leading poets such as Stand and Boland. What's more, these remarks are transferable. Reading how Strand and Boland view a dozen poems transforms the way one reads. With any future poem, you can look for what Strand and Boland have found in the greats.The editors offer their readers a great start, with a list for further reading and a helpful glossary. If anything can get a person excited about poetry, this selection of poems can -- though the editors, as working poets, readily admit their choices are idiosyncratic. Gems here include the best work of lesser-known poets, including several "poets' poets." For example, Edward Thomas, a prominent reviewer in his day and a close friend of Robert Frost's, is represented by "Rain," an absolutely brilliant blank-verse poem which begins:      Rain, midnight rain, nothing but wild rain      On this bleak hut, and solitude, and me      Remembering again that I shall die      And neither hear the rain nor give it thanks      For washing me cleaner than I have been       Since I was born into this solitude. Thomas's poem -- and other treasures here -- introduces readers to what and how poets read to learn to make poems. Of course, many of the usual suspects are found here, but the surprises are exciting, and even the old favorites seem new when the editors explain why and how a particular poem seems beautiful. This is particularly evident in their discussion of Edna St. Vincent Millay's rushing, initially breathless sonnet "What Lips My Lips Have Kissed, and Where, and How, " which reads:      What lips my lips have kissed, and where, and why,      I have forgotten, and what arms have lain      Under my head till morning, but the rain      Is full of ghosts tonight, that tap and sigh      Upon the glass and listen for reply,       And in my heart there stirs a quiet pain      For unremembered lads that not again      Will turn to me at midnight with a cry.       Thus in the winter stands the lonely tree      Nor knows what birds have vanquished one by one,      Yet knows its boughs more silent than before:       I cannot say what loves have come and gone,       I only know that summer sang in me      A little while, that in me sings no more. In the "close-up" section, Strand and Boland offer an biographical paragraph that mentions that in 1923, Millay became the first woman to win a Pulitzer Prize in Poetry. They then discuss Millay's "distinctive and unusual" approach to the sonnet form: "Instead of taking the more leisurely pace of the public sonnet that had been the 19th-century model, she drove her sonnets forward with a powerful lyric music and personal emphasis."The editors point out Millay's heavy reliance on assonance and alliteration, and then note how she takes advantage of the different tempos the sonnet offers:"Here she uses her distinctive music and high diction to produce an unusually quick-paced poem in the first octave and then a slower, more reflective septet where the abandoned lover becomes a winter tree. This ability of the sonnet, to accommodate both lyric and reflective time, made it a perfect vehicle for highly intuitive twentieth-century poets like Millay."That simple explanation of the sonnet as a form able to "accommodate both lyric and reflective time" helps clarify most sonnets. But Strand and Boland are careful not to explain everything. The deepest beauty, as they explain in their introductory essays on their attraction to form, is built on mystery. And it is that attempt to understand the greatest mysteries that defines the greatest poems. Similarly, mystery often drives poets to write, as Strand explains in his essay on Archibald MacLeish's "You, Andrew Marvell," which Strand describes as the first poem he wished he had written himself in his early years as a poet:"Although I no longer wish I had written 'You, Andrew Marvell,' I wish, however, that I could write something like it, something with its sweep, its sensuousness, its sad crepuscular beauty, something capable of carving out such a large psychic space for itself&. There is something about it that moves me in ways I don't quite understand, as it were communicating more than what it actually says. This is often the case with good poems -- they have a lyric identity that goes beyond whatever their subject happens to be."With this book, Strand and Boland help quantify the explicable parts of a "lyric identity." Understanding form, the editors believe, is one way to begin understanding a poem's beauty. This lucid, useful book is a wonderful guide to that mysterious music.—Aviya Kushner

Steering the Craft: Exercises and Discussions on Story Writing for the Lone Navigator or the Mutinous Crew


Ursula K. Le Guin - 1998
    Le Guin generously shares the accumulated wisdom of a lifetime's work.

Into the Woods: A Five Act Journey Into Story


John Yorke - 2013
    Many of us love to tell them, and even dream of making a living from it too. But what is a story? Hundreds of books about screenwriting and storytelling have been written, but none of them ask 'Why?' Why do we tell stories? And why do all stories function in an eerily similar way? John Yorke has been telling stories almost his entire adult life, and the more he has done it, the more he has asked himself why? Every great thinker or writer has their theories: Aristotle, David Hare, Lajos Egri, Robert McKee, Gustav Freytag, David Mamet, Christopher Booker, Charlie Kaufman, William Goldman and Aaron Sorkin - all have offered insightful and illuminating answers. Here, John Yorke draws on these figures and more as he takes us on a historical, philosophical, scientific and psychological journey to the heart of all storytelling.What he reveals is that there truly is a unifying shape to narrative - one that echoes the great fairytale journey into the woods, and one, like any great art, that comes from deep within. Much more than a 'how to write' book, Into the Woods is an exploration of this fundamental structure underneath all narrative forms, from film and television to theatre and novel-writing. With astonishing detail and wisdom, John Yorke explains to us a phenomenon that, whether it is as a simple fable, or a big-budget 3D blockbuster, most of us experience almost every day of our lives.

The Art of the Short Story


Dana Gioia - 2005
    From Sherwood Anderson to Virginia Woolf, this anthology encompasses a rich global and historical mix of the very best works of short fiction and presents them in a way students will find accessible, engaging, and relevant. The book's unique integration of biographical and critical background gives students a more intimate understanding of the works and their authors.Contents:Part I. Introduction. The art of the short story.-- Part II. Stories [A-J]. Chinua Achebe: Dead men's path ; Author's perspective, Achebe: modern Africa as the crossroads of culture -- Sherwood Anderson: Hands ; Author's perspective, Anderson: Words not plot give form to a short story -- Margaret Atwood: Happy endings ; Author's perspective, Atwood: On the Canadian identity -- James Baldwin: Sonny's blues ; Author's perspective, Baldwin: Race and the African-American writer -- Jorge Luis Borges: The garden of forking paths ; Author's perspective, Borges: Literature as experience -- Albert Camus: The guest ; Author's perspective, Camus: Revolution and repression in Algeria -- Raymond Carver: Cathedral ; A small, good thing ; Author's perspective, Carver: Commonplace but precise language -- Willa Cather: Paul's case ; Author's perspective, Cather: Art as the process of simplification -- John Cheever: The swimmer ; Author's perspective, Cheever: Why I write short stories -- Anton Chekhov: The lady with the pet dog ; Misery ; Author's perspective, Chekhov: Natural description and "The center of gravity" -- Kate Chopin: The storm ; The story of an hour ; Author's perspective, Chopin: My writing method -- Sandra Cisneros: Barbie-Q ; Author's perspective, Cisneros: Bilingual style -- Joseph Conrad: The secret sharer ; Author's perspective, Conrad: The condition of art -- Stephen Crane: The open boat ; Author's perspective, Crane: The sinking of the Commodore -- Ralph Ellison: A party down at the square ; Author's perspective, Ellison: Race and fiction -- William Faulkner: Barn burning ; A rose for Emily ; Author's perspective, Faulkner: The human heart in conflict with itself -- F. Scott Fitzgerald: Babylon revisited ; Author's perspective, Fitzgerald: On his own literary aims -- Gustave Flaubert: A simple heart ; Author's perspective, Flaubert: The labor of style -- Gabriel García Marquez: A very old man with enormous wings ; Author's perspective, García Marquez: My beginnings as a writer -- Charlotte Perkins Gilman: The yellow wallpaper ; Author's perspective, Gilman: Why I wrote "The yellow wallpaper" -- Nikolai Gogol: The overcoat ; Author's perspective, Gogol: On realism -- Nadine Gordimer: A company of laughing faces ; Author's perspective, Gordimer: How the short story differs from the novel -- Nathaniel Hawthorne: Young Goodman Brown ; The birthmark ; Author's perspective, Hawthorne: On the public failure of his early stories -- Ernest Hemingway: A clean, well-lighted place ; Author's perspective, Hemingway: One true sentence -- Zora Neale Hurston: Sweat ; Author's perspective, Hurston: Eatonville when you look at it -- Shirley Jackson: The lottery ; Author's perspective, Jackson: The public reception of "The lottery" -- Henry James: The real thing ; Author's perspective, James: The mirror of a consciousness -- Ha Jin: Saboteur ; Author's perspective, Jin: Deciding to write in English -- James Joyce : Araby ; The dead ; Author's perspective, Joyce: Epiphanies. Contents: Part II[ Cont.]. Stories [K-W]. Franz Kafka: Before the law ; The metamorphosis ; Author's perspective, Kafka: Discussing The metamorphosis -- D.H. Lawrence: Odour of Chrysanthemums ; The rocking-horse winner ; Author's perspective, Lawrence: The novel is the bright book of life -- Ursula K. Le Guin: the ones who walk away from Omelas ; Author's perspective, Le Guin: On "The ones who walk away from Omelas" -- Doris Lessing: A woman on a roof ; Author's perspective, Lessing: My beginnings as a writer -- Jack London: To build a fire ; Author's perspective, London: Defending the factuality of "To build a fire" -- Katherine Mansfield: Miss Brill ; The garden-party ; Author's perspective, Mansfield: On "The garden-party" -- Bobbie Ann Mason: Shiloh ; Author's perspective, Mason: Minimalist fiction -- Guy de Maupassant: The necklace ; Author's perspective, Maupassant: The realist method -- Herman Melville: Bartleby, the scrivener : a story of Wall-Street ; Author's perspective, Melville: American literature -- Yukio Mishima: Patriotism ; Author's perspective, Mishima: Physical courage and death -- Alice Munro: How I met my husband ; Author's perspective, Munro: How I write short stories -- Joyce Carol Oates: where are you going, where have you been? ; Author's perspective, Oates: Productivity and the critics -- Flannery O'Connor: A good man is hard to find ; Revelation ; Author's perspective, O'Connor: The element of suspense in "A good man is hard to find" -- Edgar Allan Poe: The fall of the House of Usher ; The Tell-tale heart ; Author's perspective, Poe: The tale and its effect -- Katherine Anne Porter: Flowering Judas ; Author's perspective, Porter: Writing "Flowering Judas" -- Leslie Marmon Silko: The man to send rain clouds ; Author's perspective, Silko: the basis of "The man to send rain clouds" -- Isaac Bashevis singer: Gimpel the Fool ; Author's perspective, Singer: The character of Gimpel -- Leo Tolstoy: The death of Ivan Ilych ; Author's perspective, Tolstoy: The moral responsibility of art -- John Updike: Separating ; Author's perspective, Why write? -- Alice Walker: Everyday use ; Author's perspective, Walker: The Black woman writer in America -- Eudora Welty: Why I live at the P.O. ; Author's perspective, Welty: The plot of the short story -- Edith Wharton: Roman fever ; Author's perspective, Wharton: The subject of short stories -- Virginia Woolf: A haunted house ; Author's perspective, Woolf: Women and fiction. Contents: Part III. Writing. The elements of short fiction -- Writing about fiction -- Critical approaches to literature. Formalist criticism: Light and darkness in "Sonny's Blues" / Michael Clark -- Biographical criticism: Chekhov's attitude to romantic love / Virginia Llewellyn Smith -- Historical criticism: The Argentine context of Borges's fantastic fiction / John King -- Psychological criticism: The father-figure in "The tell-tale heart" / Daniel Hoffman -- Mythological criticism: Myth in Faulkner's "Barn Burning" / Edmond Volpe -- "Sociological criticism: Money and labor in "The rocking-horse winner" / Daniel P. Watkins -- Gender criticism: Gender and pathology in "The yellow wallpaper" / Juliann Fleenor -- Reader-response criticism: An Eskimo "A Rose for Emily" / Stanley Fish -- Deconstructionist criticism: The death of the author / Roland Barthes -- Cultural studies: What is cultural studies? / Makr Bauerlein. Part IV. Glossary of literary terms.

Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content


Ann Handley - 2014
    If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our marketing messages. We are all writers.Yeah, but who cares about writing anymore? In a time-challenged world dominated by short and snappy, by click-bait headlines and Twitter streams and Instagram feeds and gifs and video and Snapchat and YOLO and LOL and #tbt. . . does the idea of focusing on writing seem pedantic and ordinary?Actually, writing matters more now, not less. Our online words are our currency; they tell our customers who we are.Our writing can make us look smart or it can make us look stupid. It can make us seem fun, or warm, or competent, or trustworthy. But it can also make us seem humdrum or discombobulated or flat-out boring.That means you've got to choose words well, and write with economy and the style and honest empathy for your customers. And it means you put a new value on an often-overlooked skill in content marketing: How to write, and how to tell a true story really, really well. That's true whether you're writing a listicle or the words on a Slideshare deck or the words you're reading right here, right now...And so being able to communicate well in writing isn't just nice; it's necessity. And it's also the oft-overlooked cornerstone of nearly all our content marketing.In Everybody Writes, top marketing veteran Ann Handley gives expert guidance and insight into the process and strategy of content creation, production and publishing, with actionable how-to advice designed to get results.These lessons and rules apply across all of your online assets — like web pages, home page, landing pages, blogs, email, marketing offers, and on Facebook, Twitter, LinkedIn, and other social media. Ann deconstructs the strategy and delivers a practical approach to create ridiculously compelling and competent content. It's designed to be the go-to guide for anyone creating or publishing any kind of online content — whether you're a big brand or you're small and solo.Sections include: How to write better. (Or, for "adult-onset writers": How to hate writing less.) Easy grammar and usage rules tailored for business in a fun, memorable way. (Enough to keep you looking sharp, but not too much to overwhelm you.) Giving your audience the gift of your true story, told well. Empathy and humanity and inspiration are key here, so the book covers that, too. Best practices for creating credible, trustworthy content steeped in some time-honored rules of solid journalism. Because publishing content and talking directly to your customers is, at its heart, a privilege. "Things Marketers Write": The fundamentals of 17 specific kinds of content that marketers are often tasked with crafting. Content Tools: The sharpest tools you need to get the job done. Traditional marketing techniques are no longer enough. Everybody Writes is a field guide for the smartest businesses who know that great content is the key to thriving in this digital world.

Conquering the College Admissions Essay in 10 Steps: Crafting a Winning Personal Statement


Alan Gelb - 2013
      Writing a college admissions essay is no easy task—but with college essay coach and New York Times contributor Alan Gelb’s accessible and encouraging step-by-step instructions, you’ll be able to write an honest, one-of-a-kind essay that really shines. Gelb’s ten-step approach has garnered great results for the students who have tried it, many of whom were accepted into their dream schools (Harvard, Brown, Yale, and more). This to-the-point handbook shows you how to identify an engaging essay topic, and then teaches you how to use creative writing techniques to craft a narrative that expresses your unique personality, strengths, and goals. Whether you’re an A-student looking for an extra boost or a less-confident writer who needs more intensive help, Gelb’s reassuring and concise guidance will help you every step of the way, from your initial draft to final revision. In the end, you will have a well-polished, powerful, and profound personal statement that you can feel proud of—a college essay that doesn’t feel “pre-fab,” but is a real reflection of your own individuality.

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts


Robert Bolton - 1979
    Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.