No matter what you are selling (yourself, your product or your services) this simple read is certain to provide you actionable strategies to deliver you more of the sales results you are looking for.  Inside, Phil M. Jones writes from experience and explains how to get more customers and keep them all happy—while they’re spending more money, more often. Using simple, practical, and easy-to-implement methods in line with the modern business landscape, Phil educates and guides you, giving you the confidence you need to develop the skills you need to win more business. Boost your salesmanship to support your core profession Create intent in a buyer and scenarios where everybody wins Choose your words wisely and present like a pro Overcome the indecision in your customers and close more sales Manage your customer base and have them coming back for more If you want to up your sales game, Exactly How to Sell shows you how.

    A beautiful little book of short, simple, classic and contemporary poems to dip into, to make life feel better.From Shakespeare and Shelley to Lemn Sissay and Kate Tempest, poets have always been the best at showing us we're not alone, however sh*t things might seem.Funny, reflective, romantic and life-affirming - here is an anthology of poems to remind you to keep on looking at the stars: from that first 'what the f*ck' moment to empowering you to do something about this sh*t and ultimately realising that life is still beautiful after all.Rediscover old favourites and find some new treasures - you might be surprised just how much poetry can help.

    Aspiring and accomplished writers will find a place to breathe, in both the memoir-stories and tips that seamlessly address major aspects of creative life—from inspiration to individual voice; from helpful habits, networking and publishing, to reasons we create and write. Says the first chapter, "There are so many things standing in my way this morning, I can hardly begin. Yet I've heard there are rumors of water. Maybe that is enough." And apparently it is

    INTO THE DARK & EMPTYING FIELD is an interrogation of loneliness and its many masks. The book explores innocence as the price of knowledge in a host of voices that share an emotional truth. McKibbens offers a monument of understanding for even the bleakest pieces of our human conundrum.

    Charting the rugged and uneven terrain of a writer's formative years - from tax problems to probation to American tours, football to family to running away to Iceland - Simon Armitage explores growing up and being Northern. It's about humour, language, writing, film, houses, homes, time wasters, one loose tyre, you, me and all points in-between.

    From its late-Victorian flowering in the mill towns of the northwest of England, football spread around the world with great speed. It was helped on its way by a series of missionaries who showed the rest of the planet the simple joys of the game. Even now, in many countries, the colloquial word for a football manager is not 'coach' or 'boss' but 'mister', as that is how the early teachers were known, because they had come from the home of the sport to help it develop in new territories.       In Rory Smith's stunning new book Mister, he looks at the stories of these pioneers of the game, men who left this country to take football across the globe. Sometimes, they had been spurned in their own land, as coaching was often frowned upon in England in those days, when players were starved of the ball during the week to make them hungry for it on matchday. So it was that the inspirations behind the 'Mighty Magyars' of the 1950s, the Dutch of the 1970s or top clubs such as Barcelona came from these shores.       England, without realising it, fired the very revolution that would remove its crown, changing football's history, thanks to a handful of men who sowed the seeds of the inversion of football's natural order. This is the story of the men who taught the world to play and shaped its destiny. This is the story of the Misters.

    This small collection of the best English poems offers the reader the chance to re-engage with poetry. Filled with favourites, and thoughtfully selected by Laura Barber (editor of Penguin's Poems for Life and the forthcoming Penguin's Poems for Love) this anthologoy is an essential addition to everyone's repertoire.

    He remains a wellspring to which all of us might go to refresh our belief in the value of this art.

    From there he joined the ever-popular Move, then helped form the groundbreaking Electric Light Orchestra. After co-founder Roy Wood left in 1972, Lynne turned what had been a struggling rock and classical fusion into one of Britain s most consistently successful and popular acts. Following a run of hit singles, albums, and sell-out concerts throughout the world, he laid the group to rest in 1986 and combined a solo career as an artist and producer with membership of the ultimate supergroup, the Traveling Wilburys. His production credits include Roy Orbison, Tom Petty, Del Shannon, George Harrison, and even the Beatles on their two final singles in the mid- 90s. Jeff Lynne: The Electric Light Orchestra, Before and After is the first-ever biography of one of the most prolific and highly regarded performers of the last fifty years. Rich in backstage anecdotes of overheated orchestras, frontmen rivalries, tour mishaps, cross-group partnerships, unlikely collaborations, and self-imposed exile from the stage in the quest for inspiration, this book will leave fans and general readers delighted and inspired by a career at the epicentre of twentieth-century rock. ** This electronic edition contains 35 photographs **

    17 selections from the critically acclaimed musical about Alexander Hamilton which debuted on Broadway in August 2015 to unprecedented advanced box office sales. Our collection features 17 selections in piano/vocal format from the music penned by Lin-Manuel Miranda, including: Alexander Hamilton * Burn * Dear Theodosia * Hurricane * It's Quiet Uptown * My Shot * One Last Time * Satisfied * That Would Be Enough * Washington on Your Side * You'll Be Back * and more. Also includes a biography of Miranda.

    --Hanoi to Hoboken: a round trip ticket --Living with other women --Take a lesbian to lunch --The last straw --The shape of things to come --Roxanne Dunbar --Gossip --Leadership vs. stardom --The last picture show --A manifesto for the feminist artist --Love song for feminists from Flamingo Park --I am a woman --The good fairy --It's all Dixie cups to me --The lady's not for burning.

    It's the perfect job - so why is he so bored? This is a shocking but humorous diary of life in a world most of us never see.

    Baseball Prospectus 2011 brings together an elite group of analysts to provide the definitive look at the upcoming season in critical essays and commentary on the thirty teams, their managers, and more than sixty players and prospects from each team.Contains critical essays on each of the thirty teams and player comments for some sixty players for each of those teamsProjects each player's stats for the coming season using the groundbreaking PECOTA projection system, which has been called "perhaps the game's most accurate projection model" (Sports Illustrated)From Baseball Prospectus, America's leading provider of statistical analysis for baseballNow in its sixteenth edition, this New York Times bestselling insider's guide remains hands down the most authoritative and entertaining book of its kind.

    Don't Call Us Dead opens with a heartrending sequence that imagines an afterlife for black men shot by police, a place where suspicion, violence, and grief are forgotten and replaced with the safety, love, and longevity they deserved here on earth. Smith turns then to desire, mortality the dangers experienced in skin and body and blood and a diagnosis of HIV positive. "Some of us are killed / in pieces," Smith writes, some of us all at once. Don't Call Us Dead is an astonishing and ambitious collection, one that confronts, praises, and rebukes America--"Dear White America"--where every day is too often a funeral and not often enough a miracle.

    Poems in English and Spanish that discuss what it means to be Puerto Rican in the United States today.