Kettl and Fesler understand that the push and pull of political forces make the functions of bureaucracy ever more contentious, but no less crucial to governance.Based on reviewer feedback, and given advances in scholarship and in practice, the authors introduce the crucial topics of ethics, accountability, and leadership early on, utilizing these central ideas as touchstones throughout the book. While this text continues to focus on the core components of public administration--such as budgeting, personnel, and implementation--it's been thoroughly updated to cover recent developments, including administrative issues spotlighted during the 2008 presidential campaigns, the use of technology in government management, and the changing face of the federal workforce. Fully updated tables and figures feature a wealth of current data, and photos add visual context to the book's core concepts.What was an appendix showcasing fourteen case studies in the previous edition is now a set of fully-integrated case studies--one in each chapter--that challenges students to apply ideas and analysis as they go. Each case emphasizes the people on the front lines at the local, state, and federal levels with topics ranging from Taser use in law enforcement to the recent economic bailout. Useful discussion questions at the end of each case help shape student responses and in-class conversation.

    Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day.

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    While thrashing around the ice, swiping at the puck and his opponents, Bidini got to thinking about how others see the game. Afterward, he set off to talk to former professional players about their experiences of hockey. The result is vintage Bidini—an exuberant, evocative, highly personal, and vividly coloured account of his and his team's exploits, interwoven with the voices of such hockey heroes as Frank Mahovlich, Yvan Cournoyer, John Brophy, Steve Larmer, and Ryan Walter.All aspects of the game are up for grabs in The Best Game You Can Name—the sweetest goals, the worst fights, the trades, the off-ice perks and the on-ice rivalries, not to mention the rotten pranks. Bidini and the former players offer sometimes startling observations about the fans, coaches, owners, other players, and the huge rush of being on the ice, stick in hand, giving everything you have to the best game you can name.