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Once Upon a Tart ... : Soups, Salads, Muffins, and More


Frank Mentesana - 2003
    . . In New York City, famous for its food and restaurants, locals are reverential about the bakeshop and café Once Upon a Tart. For more than a decade, they have been lining up at the store mornings and afternoons, waiting patiently for their signature scones, muffins, soups, salads, sandwiches, cookies, and—of course—tarts. And pretty much since the day the café opened, patrons have been asking—sometimes begging—the proprietors for their sweet and savory recipes. Good news: the wait is over.In Once Upon a Tart, the café’s founders and co-owners, Jerome Audureau (a New Yorker via France) and Frank Mentesana (a New Yorker via New Jersey), go public with their culinary secrets (“We don’t have any,” says Frank. “That’s our biggest secret of all”) and recipes. They also tell their inspiring success story, from selling tarts wholesale out of a warehouse in Long Island City to opening their now-famous outpost in Soho.In nine delicious chapters ranging from savory tarts to cookies, the authors instruct and advise home cooks on everything from how to make the flakiest tart crust (“keep the dough cold”) to making sandwiches (“condiments are key”) to how to diet (“you want half the calories, eat half the scone”). Once Upon a Tart is packed with more than 225 easy-to-prepare recipes, including all the store classics that have earned Frank and Jerome the devotion of their customers: Caramelized-Leek-and-Celery Tart, Creamy Carrot Soup with Fresh Dill, Pork Loin Sandwich with Frisée and Rosemary-Garlic Aioli, Buttermilk Scones with Dried Currants, Banana–Poppy Seed Muffins, and Strawberry-Rhubarb Tart with Crisp Topping.Says Frank, “We believe that deep down, everyone is a cook.” Adds Jerome, “And that a little butter in your life is a good thing.”

Conference Crushing: The 17 Undeniable Rules Of Building Relationships, Growing Your Network, And Crushing A Conference Even If You Don't Know Anyone


Tyler Wagner - 2014
    

Intercultural Communication in Contexts


Judith N. Martin - 1996
    The dialectical framework, integrated throughout the book, is used as a lens to examine the relationship of these research traditions. This text is unique in its emphasis on the importance of histories, popular culture, and identities.

News Reporting and Writing


Brian S. Brooks - 2005
    Effectively combining their knowledge as practicing journalists and experienced instructors, The Missouri Group teaches students the reporting and writing skills they need to become effective journalists. This edition includes new coverage of online journalism, public relations writing, and the many uses of new technology in the classroom and at work.

The Big Book of Customer Service Training Games


Peggy Carlaw - 1998
    Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.

The Man With the Heart in the Highlands and Other Early Stories


William Saroyan - 1968
    Offers a selecttion of the master of human comedy's short stories from the 1930s and 1940s.

Eight Dates: To keep your relationship happy, thriving and lasting


John M. Gottman - 2019
    Within 10 minutes of meeting a couple, they can predict who will stay happily together or who will split up, with 94% accuracy. Based on their findings on the ingredients to a happy, lasting love life, they have now created an easy series of eight dates, spanning:- commitment & trust - conflict resolution- intimacy & sex - fun & adventure- work & money- family values - growth & spirituality- goals & aspirationsEight Dates draws on rigorous scientific and psychological research about how we fall in love using case studies of real-life couples whose relationships have improved after committing time to each other and following the dates. Full of innovative exercises and conversation starters to explore ways to deepen each aspect of the relationship, Eight Dates is an essential resource that makes a relationship fulfilling.'Can a marriage really be understood? Yes it can. Gottman shows us how' Malcolm Gladwell, author of Blink

The Mobile Mind Shift: Engineer Your Business To Win in the Mobile Moment


Ted Schadler - 2014
    What’s tomorrow’s weather? Is the flight on time? Where’s the nearest store, and is this product cheaper there? Whatever the question, the answer is on the phone. This Pavlovian response is the mobile mind shift — the expectation that I can get what I want, anytime, in my immediate context. Your new battleground for customers is this mobile moment — the instant in which your customer is seeking an answer. If you’re there for them, they’ll love you; if you’re not, you’ll lose their business. Both entrepreneurial companies like Dropbox and huge corporations like Nestlé are winning in that mobile moment. Are you?Based on 200 interviews with entrepreneurs and major companies across the globe, The Mobile Mind Shift is the first book to explain how you can exploit mobile moments. You’ll learn how to:•    Find your customer’s most powerful mobile moments with a mobile moment audit.•    Master the IDEA Cycle, the business discipline for exploiting mobile. Align your business and technology teams in four steps: Identify, Design, Engineer, Analyze.•    Manufacture mobile moments as Krispy Kreme does — it sends a push notification when hot doughnuts are ready near you. Result: 500,000 app downloads, followed by a double-digit increase in same-store sales.•    Turn one-time product sales into ongoing services and engagement, as the Nest thermostat does. And master new business models, as Philips and Uber do. Find ways to charge more and create indelible customer loyalty.•    Transform your technology into systems of engagement. Engineer your business and technology systems to meet the ever-expanding demands of mobile. It’s how Dish Network not only increased the efficiency of its installers but also created new on-the-spot upsell opportunities.Mobile is rapidly shifting your customers into a new way of thinking. You’ll need your own mobile mind shift to respond.

The Endarkenment


Jeffrey McDaniel - 2008
    It will convert you and install a skylight in your brain. Alive and kicking in these pages is the voice of a brilliantly comic consciousness. McDaniel is a candid, frisky survivor: hyperalert, conversant with drugs and sobriety, obscene phone call addicts, 'boner etiquette, ' fatherhood, the special hell of family, being an 'emotional warrior' and so much more. He's an urban wordsmith of the first order. You hold in your hands his anguished autobiography, a smorgasbord of famished compassion, tenderness, luminous surprises, and armor-piercing humor. - Amy Gerstler It was an energetic moment when I encountered Jeffrey McDaniel for the first time. Even after a few lines it became obvious that he was someone who produced not only a very vivid but also innovative poetry. A fusion of pain and goodness, comic reliefs, and explosive moments on the crunchy surface of daily horrors/shocks

Putting Out of Your Mind. Bob Rotella with Bob Cullen


Bob Rotella - 1996
    This old saying is familiar to all golfers and Bob Rotella, one of the foremost authorities on golf today, is a firm believer in its truth. In PUTTING OUT OF YOUR MIND he reveals the unique mental approach that great putting requires and helps golfers of all levels master this essential skill. Much like GOLF IS NOT A GAME OF PERFECT and GOLF IS A GAME OF CONFIDENCE, PUTTING OUT OF YOUR MIND is a resonant and informative guide to achieving a better golf game. While most golfers spend their time trying to perfect their swing so they can hit the ball farther, Rotella encourages them to concentrate on their putting, the most crucial yet overlooked aspect of the game. Great players are not only aware of the importance of putting, they go out of their way to master it. And of course mastery begins with an understanding of the attitude needed to be a better putter. Rotella's mental rules, which have helped some of the greatest golfers in the world to become champion putters can now work for golfers everywhere. game-changing practice drills, PUTTING OUT OF YOUR MIND is the new bible of putting, and is sure to bring about immediate results for anyone who plays the game.

Invitation to Biblical Preaching: Proclaiming Truth with Clarity and Relevance


Donald R. Sunukjian - 2007
    An experienced pastor and homiletics professor, Donald Sunukjian provides budding pastors with wise counsel that is sure to stay with them throughout their ministries.

Wally Gropius


Tim Hensley - 2010
    When the elder Thaddeus Gropius confronts Wally with the boilerplate plot ultimatum that he must marry "the saddest girl in the world" or be disinherited, a yarn unravels that is part screwball comedy and part unhinged parable on the lucrativeness of changing your identity.Hensley's dialogue is witty, lyrical, sampled, dada, and elliptical--all in the service of a very bizarre mystery. There's sex, violence, rock and roll, intrigue, and betrayal--all brought home in Hensley's truly inimitable style.Created during an era when another well-off "W" was stuffing the coffers of the morbidly solvent, Wally Gropius transforms futile daydreams and nightmares into the absurdity of capital.

Connect Instantly: 60 Seconds to Likability, Meaningful Connections, and Hitting It Off With Anyone


Patrick King - 2015
    click with others? It's something we never learn in school... a shame because Connecting Instantly with others just might be the most important skill you'll ever learn. The first 60 seconds of an interaction is the gatekeeper of friendship and relationships. It determines whether people will invest time and energy in you... and simply care about you. Nail it, and you'll be given the benefit of the doubt in any situation... fail to click instantly and you'll fall into the dreaded zone of apathy and "who cares about them?" We don't get second chances in a reality that deals largely in snap judgments. Connect Instantly was written specifically to deal with those crucial first moments of interaction, and make sure that you control 100% that you click and make a great impression, and reap the rewards of it. What about clicking instantly will you learn? * How outbound positivity always comes full circle and inbound - back to you. * What ignoring small details in favor of the main message can do for your conversational flow. * The small acts of service that require zero effort... but make people love you. As well as... * Telltale signs of genuineness and authenticity in your smile. * Why asking people's opinions makes them value your opinions more. * The bonding power of imperfections, flaws, and vulnerability. When you can master the first 60 seconds of an interaction, your world is simply opened up. If you can pass everyone's gatekeeper and leave them wanting to invest time and emotion into you, there's no more powerful emotion. You'll be first in line for every business opportunity because people will assume the best of you. You'll always be attractive to the opposite sex because of that impression. Old friends will want to see you more, and new friends will want to strengthen that bond quickly - are you ready for all the new friends you'll have? Don’t hesitate to pick up your copy today by clicking the BUY NOW button at the top of this page! P.S. Use snap judgments to your advantage!

British Politics For Dummies


Julian Knight - 2010
    The rich history, complex statistics and tricky political jargon are getting in your way, not to mention the media hype (is politics only about duck houses and moats?). But don't worry! British Politics For Dummies is your essential guide to understanding even the trickiest questions surrounding politics in the UK, so you'll be discussing the ins and out of leaders, parties, ideologies, constitutions, laws, cabinets and summits past and present in no time - and with maximum confidence. Coming up to the potential end of Labour's historic three terms in power, there's never been a better time to get to grips with politics. British Politics For Dummies includes:Part 1: The Basics of Politics Chapter 1: Taking in the Political Universe Chapter 2: Understanding Why Politics and Politicians are Important Chapter 3: Looking at Democracy & Participation Chapter 4: Examining Different Political Ideologies Chapter 5: Forming of the British Political StatePart 2: Elections and Britain's Parties Chapter 6: Electoral & voting systems Chapter 7: Voting Behaviour & Trends Chapter 8: Honing in on Political Parties Chapter 9: Pressure Groups Chapter 10: Politics & the MediaPart 3: The Ins & Outs of Parliament Chapter 11: Britain's Constitution Chapter 12: Examining Britain's Parliamentary Democracy Chapter 13: Gazing at the Summit: the PM and Cabinet Chapter 14: Ministers & Civil Servants Chapter 15: The Courts & The Judiciary Chapter 16: Laying Bear Devolution & Local Government Chapter 17: Joining the Lawmakers: Becoming a PoliticianPart 4: Politics Worldwide Chapter 18: Understanding Britain's Place in the World Chapter 19: Taking in the International Stage Chapter 20: Expanding Your Horizons: Europe Chapter 21: Leading the Free World: US PoliticsPart 5: Parts of Ten Chapter 22: Ten Significant Prime Ministers Chapter 23: Ten Major Political Scandals Chapter 24: Ten Events Which Formed the Modern Political World Chapter 25: Ten Political Trends for the Future

Organizational Behavior


Fred Luthans - 1977
    Well known author, Fred Luthans is the 5th highest Publisher in Academy of Management Journals, is a senior research scientist with the Gallup Organization, and continues to do research in the organizational behavior area. Organizational Behavior, 11th Edition is ideal for instructors who take a research-based and conceptual approach to their OB course.