Constantly changing policies. Increasing bureaucratic regulations. These are just a few of the challenges health care providers face every day; challenges that limit the ability to provide excellent patient care. Marcus' insights will give health care providers new and essential strategies to rediscover the magic and compassion between caregiver and patient.

    It features new revelations about high-profile, unsolved hits and the intricate relationships between known criminals and police officers at all levels. It delves into the current power struggle between opposing factions in Cape Town's security industry and the suspected involvement of state operatives in the bloody standoff.Wiener has gained exclusive access to and on-the-record interviews with key underworld characters and police generals accused of colluding with criminals. These have helped her track the parallel narrative of the capture of law-enforcement agencies and unravel how players with inexplicable political backing have been able to pillage secret slush funds and abuse organs of state for their own benefit.Against this backdrop, prominent underworld figures - Radovan Krejcir key among them - have been able to thrive, setting up elaborate networks with the assistance of police. While crime is flourishing, the top echelons of the police and prosecution have been at war with themselves.The proximity of politics, law enforcement and organised crime over the past decade is frighteningly intertwined. The story of the rise and reign of the Ministry of Crime winds its way from the depths of the underworld, via multiple mysterious unsolved murders, to senior politicians and the very top ranks of the country's police force.

    Answering a late-night knock from what appeared to be an Amish neighbor, Mrs. Miller opened the door to her five estranged adult sons, a daughter, and their spouses. It wasn't a friendly visit. Within moments, the men, wearing headlamps, had pulled their frightened father out of bed, pinned him into a chair, and--ignoring his tearful protests--sheared his hair and beard, leaving him razor-burned and dripping with blood. The women then turned on Mrs. Miller, yanking her prayer cap from her head and shredding it before cutting off her waist-long hair. About twenty minutes later, the attackers fled into the darkness, taking their parents' hair as a trophy for their community.Four similar beard-cutting attacks followed, disfiguring nine victims and generating a tsunami of media coverage. While pundits and late-night talk shows made light of the attacks and poked fun at the Amish way of life, FBI investigators gathered evidence about troubling activities in a maverick Amish community near Bergholz, Ohio--and the volatile behavior of its leader, Bishop Samuel Mullet.Ten men and six women from the Bergholz community were arrested and found guilty a year later of 87 felony charges involving conspiracy, lying, and obstructing justice. In a precedent-setting decision, all of the defendants, including Bishop Mullet and his two ministers, were convicted of federal hate crimes. It was the first time since the 2009 passage of the Matthew Shepard and James Byrd, Jr. Hate Crimes Prevention Act that assailants had been found guilty for religiously motivated hate crimes within the same faith community."Renegade Amish" goes behind the scenes to tell the full story of the Bergholz barbers: the attacks, the investigation, the trial, and the aftermath. In a riveting narrative reminiscent of a true crime classic, scholar Donald B. Kraybill weaves a dark and troubling story in which a series of violent Amish-on-Amish attacks shattered the peace of these traditionally nonviolent people, compelling some of them to install locks on their doors and arm themselves with pepper spray.The country's foremost authority on Amish society, Kraybill spent six months assisting federal prosecutors with the case against the Bergholz defendants and served as an expert witness during the trial. Informed by trial transcripts and his interviews of ex-Bergholz Amish, relatives of Bishop Mullet, victims of the attacks, Amish leaders, and the jury foreman, "Renegade Amish" delves into the factors that transformed the Bergholz Amish from a typical Amish community into one embracing revenge and retaliation.Kraybill gives voice to the terror and pain experienced by the victims, along with the deep shame that accompanied their disfigurement--a factor that figured prominently in the decision to apply the federal hate crime law. Built on Kraybill's deep knowledge of Amish life and his contacts within many Amish communities, "Renegade Amish" highlights one of the strangest and most publicized sagas in contemporary Amish history.

    But when the reckless social climber and adulterer turned marriage in their Palm Beach mansion into a luxurious hell, the beautiful Georgia debutante wanted out--and half of her husband's fortune to take with her.Then in 1987, a hit man unloaded three bullets into Lita's head.Her family demanded justice. James had other plans--and the money to insure it. But it wasn't until eleven years later that a startling confession from a surprise witness would bring James Sullivan's comfortable life crashing down around him. The cold-blooded millionaire was indicted and fled the country turning hotspots across the globe into exotic private playgrounds before settling with his new fiancée in a sumptuous resort near Bangkok, where he was arrested four years later. From Palm Beach elite to life in a squalid Thailand jail cell, Marion Collins' Palm Beach Murder is the astonishing true story of one man's flight from justice and one family's burning desire to make him pay.

    With input from veteran flyers and flight attendants, you’ll learn exactly how to get from A to B as easily as possible. Topics include: - Buying tickets - Where to sit - How to score a free seat - Dealing with you car seat & stroller - Getting through security - Breastfeeding & pumping - Keeping your baby happy - Feeding & more “I was so nervous about our first flight with baby Darren, but your book put me at ease and prepared me for everything I needed to know. Thanks!!” — Janice McCullough “This book is funny and informative, in classic Lucie’s List style. We had NO problems on our first flight. Thank you!!” — Kara Quinn

    Jay Smith, a high school principal and her accused killer. The naked body of Susan Reinert, a suburban, Philadelphia school teacher was found jammed into the hatchback of a car. Her two young children were missing and never found.Thus began one of the most prominent murder cases Pennsylvania history, and one that would grip the nation. Now the defense attorney for the main suspect of the murders-- Jay Smith, the principal of the school where Reinert taught-- takes you inside the cover-ups and corruption that dramatically affected the outcome of the case. Did Jay Smith do it? Did he deserved the death penalty? it is you who must decide.

    Rolling over on your best friend who has been with you through thick and thin, hungry and full, freedom and state bids- that's "the cruelest lie told in silence". In this tale that plucks the innermost chords of emotion, jealousy turns to envy then to backstabbing as we observe two friends that have struggled together, hustled together and endured separate prison terms. While Jevon experiences the fruits of the hustle during his partner's first stint, Bilal humbly does his time like a true soldier after taking a manslaughter charge for his "brother". Will their friendship survive the broken bond of brotherhood, or will dishonor come before death?

    . . Frankie Cochran knew her boyfriend, David Gerard, was possessive, controlling, and prone to violent rages. When she tried to break up with him, Gerard threatened her with a hammer. One week later, he used it to club her in the head. Again. And again. Then he stabbed her in the throat--and left her for dead. . .And A Sharp Knife. . . Miraculously, Frankie survived--but cops began to suspect Gerard of other vicious crimes. One of his previous girlfriends had died in a house fire, along with her children and her mother. A local prostitute's brutalized body was found in a pool of blood. But it was the unsolved murder of another woman--repeatedly run over on a country road--that finally exposed Gerard as a rage-driven monster out of control. . .To Unleash His Rage Justice finally caught up with Gerard. Hounded by the tireless efforts of detectives and incriminated by DNA evidence as well as up-to-date forensics that matched the tire marks at a crime scene to Gerard's car, one of the Pacific Northwest's most dangerous killers was finally locked behind bars. With 16 pages of shocking photos!

    She used to be a successful career woman in control of her life and with her husband's undivided attention. But now her control is slipping away. Motherhood is devouring her life. She is desperate to reclaim her sense of self, even if that means thinking the unthinkable.

    It begins with the painstakingly assembled, never before told story of the murder of a Mongols Motorcycle Club member named Manuel Vincent "Hitman" Martin. Martin was shot off his motorcycle on the Glendale Freeway in Los Angeles about 2 a.m. on October 8, 2008. Initial reports alleged that Martin had been murdered by the Hells Angels and that he died as part of an ongoing, "furious feud" between the two groups. The truth behind the murder is much more interesting and disturbing than that. Martin died on the final day of a three-year-long, undercover investigation of the Mongols by the Bureau of Alcohol, Tobacco, Firearms and Explosives. The ATF called it "Operation Black Rain." Both Black Rain, and the federal prosecution that followed, were so cynically unfair and corrupt that some Mongols still believe that Martin was actually murdered by government agents. Together, the investigation and the prosecution probably cost $150 million. The initial press coverage of the case was manipulated by the ATF. News of the subsequent legal wrangling was virtually non-existent because the Department of Justice wanted to keep the case as secret as possible. Out Bad, draws on numerous public and confidential sources including numerous sources within the Mongols, the Hells Angels and the ATF to accurately reveal what really happened. Out Bad is a startling ride down a dark road nobody yet knows. Here's your ticket. Climb on. There ain't no seatbelt.

    A Reno millionaire, Mack was ordered by the court to pay his wife $10,000 a month in alimony. Instead, he stabbed her in the garage while their daughter watched TV upstairs.A JUDGE: TARGETED The only person Mack hated more than his wife was the family court judge who presided over their divorce. So, after killing his wife, he loaded his gun and went after the judge... and headed for Mexico with a stash of concealed weapons.A KILLER: WANTED So began an international manhunt for a rage-filled fugitive—featured on “America’s Most Wanted”—that eventually ended in Mack’s capture. In a dramatic trial, the public would learn shocking details of the swinging lifestyle that ended his marriage, the ugly divorce that fueled his anger, and the final straw that triggered his bloody spree.

    In Almost Damned, little does Sam know that his most challenging cases are all leading up to one monumental trial, in which he will lay before the Court the visceral complexities of good vs. evil.As Sam navigates his cases in Bennet County, it becomes increasingly apparent that his clients-old and new-are surprisingly interconnected, especially when old clients rise from the dead. Literally. He and his office are besieged by death threats and mysterious invitations, each one a clue that compels him to dig deeper into his own past. With each new discovery, Sam leads himself and his team deeper into a nether world in an attempt to bring redemption to his toughest clients of all-the descendants of the biblical Fallen Angels who have been walking the earth as humans for centuries, unable to find peace.

    'I'm a businessman trying to make a hard-earned crust. Understood?'I didn't give him time to reply. I took the barrel out of his mouth and smashed him in the face with the butt. His lip split, but he wasn't a dead man. He seemed to appreciate that his life had been spared.He spluttered his thanks: 'Ok, you’re not a gangster. You are not a gangster.' This is the gripping true story of how one man ruled his north London manor with an iron fist – and a sawn-off shotgun called Kennedy. It’s a shocking insight into a society where the rules are made by gangland leaders and if anybody dare break them, they have to deal with the consequences. Bobby was sent to prison for the first time in 1967, aged 16, and over the next decade he established himself as a hardened criminal running protection rackets and robberies against a backdrop of all-out gang warfare, where doorstep slayings and bloody shoot-outs were common. Eventually Bobby was sentenced to 12 years in Britain’s most notorious prisons, along with the Krays, Charlie Richardson and the Yorkshire Ripper. Inside, he was introduced to the Open University and on his release he soon got down to business again. Only this time his efforts saw him go from custody of Her Majesty’s Prison Service to meeting with the Queen herself... I Am Not A Gangster is an explosive account of life in the criminal underworld by one of Britain’s most dangerous men, but above all it’s a remarkable tale of redemption with the biggest turnaround in gangland history.

    The chilling words are followed by a confession to a murder committed nearly 13 years earlier. The chance discovery of the letter on 31 March 2012 reawakens a case long considered to have run cold, and a hunt begins for the men who kidnapped and killed Betty Ketani – and were convinced they had gotten away with it. The investigation spans five countries, with a world-renowned DNA laboratory called in to help solve the forensic puzzle. The author of the confession letter might have feared death, but he is very much alive, as are others implicated in the crime.Betty Ketani, a mother of three, came to Johannesburg in search of better prospects for her family. She found work cooking at one of the city’s most popular restaurants, and then one day she mysteriously disappeared. Those out to avenge her death want to bring closure to Betty’s family, still agonising over her fate all these years later.The storyline would not be out of place as a Hollywood movie – and it’s all completely true. Written by the reporter who broke the story, Cold Case Confession goes behind the headlines to share exclusive material gathered in four years of investigations, including the most elusive piece of the puzzle: who would want Betty Ketani dead, and why?‘Wonderful, evocative and vivid writing. Eliseev is a very exciting new talent.’ – Peter James‘This case is like an Agatha Christie whodunnit: abduction, murder and a confession.’ – Carte Blanche‘A relentless search for truth and justice. Cold Case Confession is a story that inspires confidence in the system and affirms that, indeed, we are all equal before the law.’ – Thuli Madonsela

    They then ordered him to rob a bank. After delivering the money, he would receive clues to help him disarm the bomb. It was one of the most ingenious bank robbery schemes in history, known as Collarbomb by the FBI.It did not go according to plan.Wells, picked up by police shortly after the robbery, never found the clues he needed. Investigating the crime after his grisly death, the FBI soon discovered that Wells was not, in fact, an innocent victim. He was merely the first co-conspirator to fall in a bizarre trail of death following the crime.Jerry Clark, the lead FBI Special Agent who cracked what became known as the Pizza Bomber case, and investigative reporter Ed Palattella, who followed it from the beginning, tell the complete story, from the inside, for the first time. INCLUDES PHOTOS