Book picks similar to
Seven Secrets of Service Strategy by Jacques Horovitz
customer-service
customer-service-project
management
marketing
The Sugar Girls - Joan's Story: Tales of Hardship, Love and Happiness in Tate & Lyle's East End
Duncan Barrett - 2012
The work was back-breakingly hard, but the Tate & Lyle factory was more than just a workplace - it was a community, a calling, a place of love and support and an uproarious, tribal part of East London.<P>‘Joan had joined Tate & Lyle expressly for the social life, and she was determined to make the most of it. She could see that her old friend Peggy already had an established group of her own among the sugar girls, so she set about building a new set of friends. It wasn’t difficult for Joan, whose cheerful self-confidence, natural chattiness and naughty sense of humour acted as a magnet to those around her.’</P><P>In the years leading up to and after the Second World War thousands of women left school at fourteen to work in the bustling factories of London’s East End. Despite long hours, hard and often hazardous work, factory life afforded exciting opportunities for independence, friendship and romance. Of all the factories that lined the docks, it was at Tate and Lyle’s where you could earn the most generous wages and enjoy the best social life, and it was here where The Sugar Girls worked.</P><P>This is an evocative, moving story of hunger, hardship and happiness, providing a moving insight into a lost way of life, as well as a timeless testament to the experience of being young and female.</P><P>Includes Joan’s own personal photographs of life as a sugar girl.</P>
The Kindle Fire HDX User Guide (Beginner to Expert in 1 Hour)
Charles Tulley - 2013
The Kennedy Autopsy 2: LBJ's Role In the Assassination
Jacob Hornberger - 2019
military conducted on President’s Kennedy’s body on the night of November 22, 1963. Hornberger’s new book, The Kennedy Autopsy 2, expands on his earlier work. In this new book, you will learn: The important role that Lyndon Johnson played in the U.S. military’s fraudulent autopsy on the president’s body. The significance of various meetings at the National Archives prior to the 1968 presidential race, where autopsy pathologists signed false affidavits relating to the inventory of autopsy photographs. An alternative explanation as to why Johnson suddenly decided to drop out of the 1968 presidential race. How and why Lee Harvey Oswald escaped the U.S. government’s Cold War anticommunist crusade. And much more.
Hands of an Angel, Mind of a Demon, Heart of a Saint: True Stories from a 10 Year Paramedic
David Chase Stone - 2017
This tell-all story will put you on the front line of the reality of street paramedicine. From gruesome and violent encounters to making split-second decisions which may have cost a life, experience the emotional struggle our responders have to deal with on a daily basis. Through the highs and lows of his career, ten-year Paramedic David Stone doesn't hold back as he tells of the circumstances which haunted him and eventually drove him out of the career... and why it was all worth it in the end. Ride front seat with this thrill-packed memoir encompassing over a decade of true stories from the medic who experienced it.
When Hope Becomes Life: A Five Time Surrogate Mother Shares Her Truth About Surrogacy (Book Two)
Susan A. Ring - 2019
Invited to share her story with the world, the photographer hands her a sign to hold in front of her body for the article. The sign: FOR RENT.What follows is a transformational story that is both heartbreaking and exhilarating. As Susan hurtles toward the confusion of what it means to be a surrogate mother, she looks for what might help her cope and throws herself back into the surrogacy world. She will end up spending the entire decade of her forties being a surrogate mother for other families. As with many love stories, things start to fall apart and she realizes surrogacy/pregnancy has become an obsession.Susan longs for a single why to her pregnancy past, but instead finds many complex reasons. She forges ahead to find answers deep within herself, and wants what is missing from her life. She finds what she never expected.
PREGNANCY: What You Need To Know When You're Expecting - The Complete Pregnancy Guide For Moms And Dads (Pregnancy Books) (Pregnancy Books for First Time Moms Book 1)
Jyothi Shenoy - 2016
Jyothi Shenoy explains EXACTLY what you need to do, why you need to do it, and when you need to do it...all in an easy to understand, step-by-step fashion. Inside this complete pregnancy guide, you will learn: - The 11 most important facts about pregnancy that all mom's and dad's need to know - The top 10 pregnancy myths - The most recent developments in obstetrics that will save you time and energy - The physical symptoms you will experience and the solutions - Dangerous pregnancy symptoms that should not be ignored - Diet and nutrition tips for a pregnant woman - Guidelines for safe exercises during pregnancy - How to handle the emotional roller coaster during pregnancy - The most current lifestyle trends in the pregnancy world - What’s hot and what's not for sex during pregnancy - How to juggle a busy career with your pregnancy - Travel tips for pregnant women - What a man needs to know about pregnancy - Safe skin-care products during pregnancy - What clothes you should and shouldn't wear during pregnancy - The packing list for the hospital or birth center
Doc: Platoon Medic
Daniel Evans Jr. - 2002
TO SURVIVEDan Evans arrived in Vietnam on October 7, 1968, a 21- year-old Army medic who couldn't stand the sight of blood. Thrust into the cauldron of combat, he soon became a seasoned veteran of emergency medicine and the brutal realties of war. Before his time was up, he would master the skills of a surgeon, acquire the patience of a saint, and demonstrate the courage of a lion... Here, in his own words, is the gripping true story of Dan Evans, the highly decorated soldier whom the men of First Platoon, Bravo Company, called the "fighting medic." Experience the rage, the sorrow and the remarkable spirit of Dan Evans - the PLATOON MEDIC who became a true American hero.
100 Bible Facts About Jesus: The Exciting way to Learn
Dr. Baum - 2019
Goodreads reviews for 100 Bible Facts About Jesus Reviews from Goodreads.com
A Shore Thing
Scotty T - 2016
Long before starring in the show, Scotty was living life to the fullest and getting up to all sorts. In this hilarious page turner, Scotty T will not only let slip scandalous secrets from Geordie Shore, Ex on the Beach and Celebrity Big Brother, but will open up about his antics when the cameras stop rolling. But it's not all sex, fights and getting mortal! Scotty also reveals a surprisingly softer side and opens up about living with ADHD, coping with the breakdown of his parents’ marriage and picking up the pieces after the loss of a loved one. The rascal also reflects on the lasses who have tried and failed to tame his heart and introduces us to the love of his life who has been living in the shadows all this time. And if all that wasn't enough, Scotty explains why he loves maths so much, what it was like to join the Neighbours cast, plus finally admits what he really thinks about his castmates, why he was nearly kicked off the show by producers and what life has in store for him after Geordie Shore.
Trailer Dogs: Life in America's New Middle Class (The Trailer Dog Chronicles Book 1)
Ellen Garrison - 2016
After losing their small business and life savings to the government’s unfathomable shutdown, the author and her husband are forced to sell their home and move into a travel trailer. Still reeling from financial loss and the deaths of two of their beloved dogs, the pair embark on a new life in a trailer park, populated with some of the most unconventional characters you’d ever hope not to meet. There’s Gretchen, the park’s unsympathetic and conniving manager, and her puny, perverted husband, Lloyd, who “maintains” the park grounds and who gives pool algae a bad name. Daisy and Lonnie May are the author’s closest neighbors, and are, perhaps, the park’s most devoted couple. Only Daisy May happens to be Lonnie’s dog. Trailer Dogs will make you laugh, cry, and maybe even a little angry. But it will never make you bored.